Photoshop CS6 Does not recognize my Nikon D800E
When trying to open my raw files in Photoshop CS6 it tells me that it does not recognize my camera or that the camera is too new. What do I need to download (Apple OSLion)to proceed?
Which version of Adobe Camera Raw (ACR) do you have installed?
Photoshop > About Plug-in > Adobe Camera Raw
The D800E is fully supported in ACR 7.1
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
Similar Messages
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My photoshop cs6 does not open Nikon raw pictures
my photoshop cs6 does not open Nikon raw pictures
Check your version of ACR (Photoshop > About Plug-in > Camera Raw) and see on this list
Camera Raw plug-in | Supported cameras
whether your camera should be supported or not. -
Premiere Pro CS6 does not recognize the USB PnP Sound device in order to produce a commentary sound track. The USB device has been activated on the iMac OSX by using the Audio-MIDI-setup and is working correctly with the iMac. When opening > presets >audio hardware I can only select between >standard >out integrated > digital input integrated >microphone integrated. USB PnP is not indicated at this place.
With the built-in microphone of the iMac I can produce the commentary sound track, but I would prefer a stand alone version for better quality.
Your help is highly appreciated. Thanks in advance, Annemarie!I'm using a Logitech Webcam Pro 9000 (which has a microphone on the side). I have several other devices plugged into separate USB slots: a keyboard, a mouse, my iPhone, and a Roland keyboard midi controller.
I've considered that maybe the webcam/mic combo is the culprit. If USB doesn't work at a constant speed, that could very well be causing the issue! The sound begins to lag badly sometimes when it's working properly, so that there's a multisecond delay between speaking and hearing my voice repeated back over the mic which is another sign that something is wrong. I've also caught it making a strange electronic sound during its "hang" time once it stops taking sound input correctly.
Maybe I should try to use line-in and forgo USB altogether then. I think I'd need a preamp and some sort of converter for that since the Mac Mini lacks a powered mic jack. I'm only a newbie musician so I've never set up such a system but it might be a better solution in the long run.
I'll check to see if it hangs before or after my computer enters suspend mode, that's a good suggestion too. Thank you for your help! -
Red eye tool in photoshop CS6 does not work
Red eye tool in photoshop CS6 does not work. - why? have tried several times. Look at several videos, - but still my Red eye tool in photoshop CS6 does not work.
Have you tried resetting Photoshop tools and if that does not work resetting Photoshop preferences?
http://www.mouseprints.net/old/dpr/Redeye.wmv -
Adobe Photoshop Elements does not recognize printer..error message says you must install printer. Other software does print documents.
Try opening an image in full edit, then press crtl+p
Wait for the print dialog to open and try to select your printer by clicking the dropdown menu.
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PS CS6 does not recognize my EOS Mark III
It is no problem to use the lens correction in PS CS6 with my EOS 7D and the 24-105 IS L lens. Using my new EOS Mark III with the same lens, Photoshop does not recognize the lens. And in the dropdown menu, where you can normally choose the camera type, Canon is no available (Nikon, Pentax, Sony... are available.). Why is that so? Lightroom 4 has no problem with that issue.
Hi Noel,
I know fairly little about how Adobe accumulates lens profile data, but I have always thought that it's at least in part user-submitted (though I'll be darned if I've ever run across a description of how to do it).
You should hopefully find informaion here:
http://labs.adobe.com/technologies/lensprofile_creator/
And can ask questions here:
http://forums.adobe.com/community/labs/lensprofile_creator
I don't keep up with this utility so I can't say if it's very active. The last update reads 4/2011.
regards,
steve -
Photoshop CS4 will not recognize RAW2 photos taken with my new Panasonic Lumix FZ100 camera. This camera is listed in Adobe's 6.2 Camera Raw update for Photoshop CS5 but cannot be loaded in CS4. I paid a lot of money for CS4 and don't want to buy CS5 just because I bought a new camera, but it appears that Adobe no longer updates Camera Raw for CS4 or with newer cameras. When I called the Help Desk to find out if there was some kind of patch I could get to make CS4 compatible with my new camera a gentleman in New Delhi informed me that he couldn't even answer my question until I paid $40 since answering questions about CS4 was a "paid service." I hung up in a rage. Does anyone else have this problem and is there a solution?
This camera is listed in Adobe's 6.2 Camera Raw update for Photoshop CS5 but cannot be loaded in CS4.
Adobe does indeed not update obsolete versions of Camera Raw for new camera types.
And guess what: It’s the camera producers who seem to like to change their raws – so how about spreading some of your indignation their way?
I paid a lot of money for CS4 and don't want to buy CS5 just because I bought a new camera
The upgrade is cheaper than buying the full version.
Anyway, you could try the free DNG Converter which should be able to handle everything the most recent version of Camera Raw can handle.
Edit:
http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Macintosh&promoid= HTENC -
Photoshop 11 does not recognize external harddrive when trying to reconnect images?
I have moved my catalog to a new computer, using Photoshop Elements 11. All images are on 2 external harddrives. The PC recognizes both harddrives and shows folder structure and files correctly. When in Photoshop Organiser the thumbnails appear, with the question mark, as the drive structure is different to the old PC. When trying to reconnect the images to the second external harddrive Photoshop suddenly does not recognise this harddrive anymore.
Please anybody advise on what I can do to fix that?Please try steps mentioned on blog: http://psekb.blogspot.in/2013/03/how-do-i-reconnect-missing-files-in.html Let me know if it doesn't help.
~Andromeda -
PP CS6 does not recognize the mp4 format!
I am used to CS6, and usually have no problem importing any high-quality video format. My hubby and I have the exact same computers and same desktop Adobe apps.
We recently changed computers, and now his desktop PP CS6 will not recognize an mp4 file, yet my desktop PP CS6 does!
How can I get the PP to recognize an mp4? And why would it recognize on one machine, yet not the other?
Help ASAP, if possible! Thank you!Hi Muchness,
How can I get the PP to recognize an mp4? And why would it recognize on one machine, yet not the other?
Check out this FAQ: FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?
Thanks,
Kevin -
Photoshop CC does not recognize my plugins
I'm on a Mac. Photoshop CC does not recoginize my plugins that I had in CS5 like Silver Efex Pro, Topaz plugins, etc. How can I fix this? I tried copying the plugins from the Plugins folder in Photoshop CS5 to the Plugins folder in Photoshop CC but that did not work.
Thanks, TomYou will have to get the proper CC compatible updates from the plug-in vendors. This behavior is intentional, since incompatible legacy plug-ins will crash the program otherwise.
Mylenium -
Edit in Photoshop CS6 doesn't work with Nikon D800E NEF files in LR 4.1 RC
The "Edit in Photoshop CS6" menu item or shortcut (cmd+e) doesn't work for NEF files from a Nikon D800E in Lightroom 4.1 RC. What happens is that LR looks like it goes through all its normal paces, and launches Photoshop, and the CPU spins, but then nothing happens in Photoshop, the image never opens.
This works fine for NEF files from other cameras.Set up CS6 as an secondary editor, and then it will use LR's built-in ACR to process the files, instead of the external ACR with CS6. The external ACR 6.7 also processes D800, just not ACR 7 just yet.
Bob Frost -
Bridge CS6 does not recognize videos but CS4 does
Hi forum,
My copy of Bridge CS6 suddenly stopped showing a preview image for video files and does not play them either. Lightroom 4.4 and Lightroom 5 also do not recognize video files (.mov's, .avi's, m-pegs...). My Lightroom used to have no problem playing them.
Bridge CS4 sees them and plays them as normal.
I purged my video cache in Lightroom, uninstalled and reinstalled it, updated Quicktime and am running OSX 10.8.5.Here is a link for LR reset http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
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Hi everyone! I downloaded CS6 for a graphic design class that I was taking. I later found out that you could edit videos with the essentials portion of CS6 since it no longer has to be extended like in CS5. I went to import some videos from bridge and bridge would not allow me to do so. I also tried to open the files in Photoshop and I as I was looking at the type of files that I could open like quicktime files, wmv., mov., etc., I could not find anything relating to opening videos. The only thing that showed up were types of image files to open. Did I buy a faulty version of this program? Is there a way to get the video editing feature back on here or do I have to breakdown and buy Photoshop essentials separately?
Thank you!Try dropping the video file on CS6 it should open. Maks sure CS6 is up to date. Version 13.0.6 Mac version 13.0.1.3 Windows Version 13.1.2 subscription. Also post you CS6 menu Help>System Info... Copy and paste here. You can see have the subscription version and use Windows 7....
Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 34400 MB
Memory available to Photoshop: 37196 MB
Memory used by Photoshop: 95 %
Image tile size: 1024K
Image cache levels: 6
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.1 CUDA 6.5.18
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 2048 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: Quadro 4000/PCIe/SSE2
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: NVIDIA Quadro 4000
Driver Version: 9.18.13.4084
Driver Date: 20140912000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA Quadro 4000
Video Card Memory: 2048 MB
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 465.2G, 184.9G free
C:\, 224.2G, 101.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: C:\Photoshop64 Plug-Ins\
Installed components:
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/09/10-12:31:21 5.0.4 79.517869
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1686
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.20577 2.1.0.20577
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
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image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1681
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
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msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
Required plug-ins:
3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
Angled Strokes 13.0
Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Embed Watermark 4.0
Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Extrude 13.0
FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mezzotint 13.0
Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Pinch 13.0
Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.1.2
Shear 13.0
Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Sumi-e 13.0
Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Wind 13.0
Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Alias PIX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Contact Sheet II 12.0 (12.0x001)
CUR (Windows Cursor) NO VERSION
D3D/DDS 8, 55, 0109, 1800
ElectricImage 13.0
Face Control II 2.00
Fine Touch 3.25
GREYCstoration NO VERSION
HSB/HSL 13.0
ICO (Windows Icon) NO VERSION
Lighting Effects Classic 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
NormalMapFilter 8.55.0109.1800
Picture Package 12.0 (12.0x001)
Reduce Noise 7.0.0.0
ScriptListener 13.0
SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
SoftImage 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
StarFilter Pro 3 3.0.5.1
SuperPNG 2.0
Variations 14.2.1 (14.2.1 x001)
Wavefront RLA 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Web Photo Gallery 12.0 (12.0x001)
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Photo Collage Toolkit
Kuler
Installed TWAIN devices: NONE -
Photoshop CS6 does not open or create files
I am using Adobe Cloud. And have downloaded Photoshop CS6. Using it locally.
It was working fine. For weeks. The application still loads without error. But if I open a file nothing happens. No error message. But no file appears. And if I try to create a new file the same thing. No error message. But no new canvas to work with. In both cases nothing appears in the layers panel.
The Help menu gives me the option of deactivating. So I am assuming it is not an activation issue.
Fireworks works fine. Illustrator works fine. Only Photoshop has this problem.
I am running Windows 8. 64bit. 12gb. NVIDIA GeForce GTX 560 2gb. Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64. No optional 3rd party plugins.Update 03/2/2013
I had enough I uninstalled Creative Cloud and secure wiped the Intel 520 SSD and the wiped the RevoDrive 3 X2. Installed windows 8 clean install and re-downloaded and installed all the Creative Cloud Apps.
1. After the install was completed clicking on Photoshop CS6* causes nothing to happen. No tasks open, nothing in task manager showing photoshop opening. It's like the request just goes away.
2. Figured maybe I need the updates, opened bridge clicked on help - updates.
3. All products had updates and updated them all.
4. All updates successful except for Photoshop and DynamicLinkmanager.
Photoshop Update Failed
Adobe Photoshop 13.0.1.1
Installation failed. Error Code: U44M2P7
So then I search the forums and find the option to manually download the CS6 update from Adobe.com. I did that and still nothing.
So in Windows 7 I could open Photoshop once per reboot and work. Now in Windows 8 I can't even get it to open.
There has to be an incompatibility with either:
1. Nvidia GTX680 4GB cards
2. Nvidia WHQL Latest Drivers
I draw that conclusion because PS CS6 has worked just fine until Nvidia Updates were installed. I know in 3D Mark III the card only reports as a 2GB and they claim it's purely cosmetic reporting. It also works fine on my Quadro 5000 card in another box.
Unable to open Photoshop CS6 in Windows 8 Pro
Unable to open using program Compatibility Troubleshooter Mode: Windows 7
Unable to open images in Adobe Camera Raw or Photoshop from within Bridge. No Errors it's like the request simply disappeared.
sniffer_GPU Report:
Device: 0000000000312F28 has video RAM(MB): 1868
Device: 00000000002FBB88 has video RAM(MB): 4095
Vendor string: NVIDIA Corporation
Renderer string: GeForce GTX 680/PCIe/SSE2
Version string: 3.0.0
OpenGL version as determined by Extensionator...
OpenGL Version 3.0
Has NPOT support: TRUE
Has Framebuffer Object Extension support: TRUE
OpenGL ok
OpenCL ok, version=1.1 CUDA 4.2.1
Return code: 3
PS6 Executable Digital Signature:
sha1 - Monday, January 7, 2013 12:36:15 PM
System Info From Lightroom (Since PS6 doesn't open)
Operating system: (Build 9200)
Version: 6.2 [9200]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.2 GHz
Built-in memory: 65476.6 MB
Real memory available to Lightroom: 65476.6 MB
Real memory used by Lightroom: 159.9 MB (0.2%)
Virtual memory used by Lightroom: 123.0 MB
Memory cache size: 0.0 MB
Maximum thread count used by Camera Raw: 6
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080
System Hardware Specs:
OS Drive (Intel 520 240GB SSD)
Motherboard: Asus Rampage IV Extreme x79 Chipset
CPU: Intel i7 3930K
Memory: 64GB PC-2400 G.Skill
Adobe Creative Cloud is installed on the D:\ Drive which is an OCZ Revodrive 3 X2.
Video: EVGA GTX680 Classified 4GB Edition
Video Drivers: Nvidia 314.07, DirectX 11.0, API Version 11.1, Clock 1110Mhz
*Photoshop CS6 refers to both the x64 edition and 32bit edition. I've tried both. -
Photoshop CS6 does not open files
I am trying to get Photoshop CS6 on my PC running under Windows 8 to open files. The open dialog box comes up, but it is frozen and I end up having to CTRL ALT DEL and end the task to get out of it. This has only happened since the last update. I noticed that people had this problem back in 2013 but there was no answers given. I am unable to open any file and therefore not really able to use Photoshop.
Ok. What I'm about to suggest is Uninstall-Clean-Reinstall
Read this Help Document, follow the instructions and download the Cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Uninstall
Run the CS/CC Cleaner. It will remove anything the uninstall missed. Those could be problem files or registry entries that are fouling things up.
After you clean do a fresh Reinstall.
Hopefully that fixes it.
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