Photoshop CS6 does not update
I have just spent 5 days getting Photoshop CC to install properly on my computer (Win7Pro-64-bit) and now the Photoshop CS6 update fails to install. I have uninstalled CS6 and the reinstall fails.
Thanks for the reply.
Yes, I did get the U44M1P7 error and I had already followed your link to no avail. Trying to install the updates by first downloading them produced a message that that update did not apply to my version of CS6, even though I downloaded the Win (not Mac) version). Uninstalling CS6 and attempting a reinstall via Adobe CC produced the same failed install error, U44M1P7, hence my initial post.
What I find strange is that when I first installed Adobe CC, it let me install CS6, which came as CS6 Extended. I also am licensed wit ha serial numbered CS6 which is not the extended version. I have since been able to uninstall, reinstall and update my serial numbered CS6, but CS6 no longer shows in Adobe CC Apps tab--only Photoshop CC shows now.
I don't understand what is happening here. Should I have a copy of CS6 Extended and should it be visible as part of my Photoshop CC purchase or not? If not where did the CS6 Extended come from in the first place? I believe it was the CS6 Extended that was showing in Adobe CC that did not update and gave the U44M1P7.
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Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
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Built-in memory: 40886 MB
Free memory: 34400 MB
Memory available to Photoshop: 37196 MB
Memory used by Photoshop: 95 %
Image tile size: 1024K
Image cache levels: 6
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.1 CUDA 6.5.18
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 2048 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: Quadro 4000/PCIe/SSE2
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: NVIDIA Quadro 4000
Driver Version: 9.18.13.4084
Driver Date: 20140912000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA Quadro 4000
Video Card Memory: 2048 MB
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
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C:\, 224.2G, 101.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
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ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/09/10-12:31:21 5.0.4 79.517869
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1686
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
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BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.20577 2.1.0.20577
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
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Required plug-ins:
3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
Angled Strokes 13.0
Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 13.0
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Chrome 13.0
Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
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Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Embed Watermark 4.0
Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Extrude 13.0
FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
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Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
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Mezzotint 13.0
Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Pinch 13.0
Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.1.2
Shear 13.0
Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Sumi-e 13.0
Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Wind 13.0
Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Alias PIX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Contact Sheet II 12.0 (12.0x001)
CUR (Windows Cursor) NO VERSION
D3D/DDS 8, 55, 0109, 1800
ElectricImage 13.0
Face Control II 2.00
Fine Touch 3.25
GREYCstoration NO VERSION
HSB/HSL 13.0
ICO (Windows Icon) NO VERSION
Lighting Effects Classic 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
NormalMapFilter 8.55.0109.1800
Picture Package 12.0 (12.0x001)
Reduce Noise 7.0.0.0
ScriptListener 13.0
SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
SoftImage 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
StarFilter Pro 3 3.0.5.1
SuperPNG 2.0
Variations 14.2.1 (14.2.1 x001)
Wavefront RLA 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Web Photo Gallery 12.0 (12.0x001)
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Photo Collage Toolkit
Kuler
Installed TWAIN devices: NONE -
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Device: 00000000002FBB88 has video RAM(MB): 4095
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Renderer string: GeForce GTX 680/PCIe/SSE2
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Virtual memory used by Lightroom: 123.0 MB
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System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080
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Motherboard: Asus Rampage IV Extreme x79 Chipset
CPU: Intel i7 3930K
Memory: 64GB PC-2400 G.Skill
Adobe Creative Cloud is installed on the D:\ Drive which is an OCZ Revodrive 3 X2.
Video: EVGA GTX680 Classified 4GB Edition
Video Drivers: Nvidia 314.07, DirectX 11.0, API Version 11.1, Clock 1110Mhz
*Photoshop CS6 refers to both the x64 edition and 32bit edition. I've tried both. -
Photoshop CS6 does not open files
I am trying to get Photoshop CS6 on my PC running under Windows 8 to open files. The open dialog box comes up, but it is frozen and I end up having to CTRL ALT DEL and end the task to get out of it. This has only happened since the last update. I noticed that people had this problem back in 2013 but there was no answers given. I am unable to open any file and therefore not really able to use Photoshop.
Ok. What I'm about to suggest is Uninstall-Clean-Reinstall
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Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Uninstall
Run the CS/CC Cleaner. It will remove anything the uninstall missed. Those could be problem files or registry entries that are fouling things up.
After you clean do a fresh Reinstall.
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Photoshop CS6 Does not recognize my Nikon D800E
When trying to open my raw files in Photoshop CS6 it tells me that it does not recognize my camera or that the camera is too new. What do I need to download (Apple OSLion)to proceed?
Which version of Adobe Camera Raw (ACR) do you have installed?
Photoshop > About Plug-in > Adobe Camera Raw
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http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html -
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Hi, I just upgraded my 3 year old Dell XPS 16 which came with a AMD (ATI) Radeon HD 5730 (1GB) graphics card to Windows 8 (along with a new SSD hard drive), and reinstalled CS6, and now I get messages that the program is no longer detecting my dedicated graphics card. I updated the drivers from both Dell and AMD, and I get the same result.The Graphics Processor Seting box is greyed out in Preferences, and it says it detected an error in my display driver. Everything was fine with the same graphics card under Windows 7.
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ThanksThanks everyone for all the helpful advice.
I finally gave up and called Dell (thank god for my 3 year XPS warranty). Screen shared with a techncian who was surprisingly knowledgeable, and even though he tried updating different versions of the driver for about an hour, he finally suceeded when he went through this link on the AMD site, using the driver verification tool:
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx#1
Then he downloaded the file:
13-1_mobility_vista_win7_win8_64_dd_ccc_whql
He was finally able to load up Catalyst Control Center and the proper AMD driver. CS6 now sees the graphics adapter.
Hopefully this thread helps some other poor W8 upgrader like me. -
Photoshop CS6 does not recognise RAM correctly
My MBP is contantly crashing after using PS6 fo a while. I installed a little program called "FreeMemory" and it seems that PS is eating away my memory up to the point where it makes my MBP crash.
MBP Retina 15", Processor 2,3 GHz Intel Core i7, 8 GB 1600 MHz DDR3, NVIDIA GeForce GT 650M 1024 MB. Running OSX 10.8.4. I stopped using Safari cause I thought this might have caused it since I read about that on another forum, but this is getting ridicoulous... I understand 8GB of RAM isn't top but come on... It should be able to run LR5 and PS6 at the same time?
Please advise.
PeterProvide the exact crash logs. No point in guessing around.
Working with your Operating System’s Tools
Mylenium -
Photoshop CS6 will not open files
Right after rebooting my computer (Windows 7 Pro) I can open one photo file in CS6 using any normal method of opening a file in Photoshop. After closing that file I cannot open any more files using any method such as>Open Recent, File>Open, or right click open using Photoshop, by selecting the file, double-clicking to open it etc. I also cannot open a file in photoshop CS6 from Lightroom 5 using Photo>Edit In> Photoshop CS6. Everything works in Lightroom when I use Photo>Edit>open in CS6 Photoshop opens but the file doesn't.
If I reboot my computer I can then open one file using any of those methods, but when I try to open an additional file it will not open. I have run through all the opening Photoshop without plugins suggestions and all the other suggestions about what may cause this problem which I have found on Photoshop Help and Support Center and nothing has worked.
This started while Lightroom 4.4 and CS6 were on my machine and had been working well for months. Then, suddenly, I couldn't open anything in Photoshop. I know of no changes made to the computer. After trying various suggested solutions I reinstalled Photoshop CS6 and things seemed to be working so I went ahead with updating to Lightroom 5. The same problem popped up in CS6 again. Lightroom 5 and Lightroom 4.4 have both worked with no problems and still do. Photoshop seems to be the problem. I've also run an antivirus which found nothing.
Any suggestions?Others have this same problem. See discussion at Re: Photoshop CS6 does not open or create files
I finally got CS6 to work but have no idea what I did that caused it to start working properly again. -
For some reason, my Photoshop CS6 will NOT update. I have a Mac Pro with Mountain Lion installed. I've tried uninstalling all of CS6 and reinstalling, to no avail. No matter what I do when checking for updates in Photoshop CS6 (13.0), it tells me there are no updates available. Any ideas on what may be wrong?
On the same note, I'm not getting notifications on Camera Raw Updates, either.You can manually download and install updates until your problem is solved.
Dynamic Link Media Server 1.0.1 Update for Mac
Photoshop 13.0.1 Update for Mac
http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh
Camera Raw 7.2 Update for Mac
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected
Adobe Application Manager Update 6.2 (for CS5 & CS6) for Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Bridge CS6 5.0.1 Update for Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5449 -
When I go to edit a picture from Lightroom to Photoshop it does not open in Photoshop, it use to work before the latest update, but I deleted the last version of Photoshop CC and now it isn't editing photos!
Lightroom opens up Photoshop but the image doesn't appear! Any help gratefully needed!Ok I sorted it, by uninstalling and re-installing Photoshop
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