Photoshop CS6 DynamicLink Error?

I have just recently downloaded Photoshop CS6 on my Windows laptop. When I opened Photoshop, I was able to open images, but when I went to Import>Video Frames to Layers, an error popped up saying "Could not complete the Video Frames to Layers command because DynamicLink is not available." I have already tried restarting my laptop, but that did not work, and I have also tried installing Adobe Application Manager, which did not work either. I also tried re-downloading DynamicLink, but to no avail, either. I'm very eager to use CS6 in making gifs but now I don't know if I can because of this error. Any help is greatly appreciated!

How far do you get? Does the dialog box open?
What is the video file extension?  If MOV do you have Quicktime installed?
What AV do you use?  I found references to making sure your Adobe apps are added as exceptions to your AV program.
Re: Can anyone help? "DynamicLink" not available attempting to open Mov in Photoshop CS6

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