Photoshop cs6 Extended 3D problem...HELP
Hello, i've been using photoshop for a while and i've got a big problem with 3D, everytime i try turning a layer into a 3D layer it gives me this error
[IMG]http://i.imgur.com/2Ypwu3c.png?1[/IMG]
and after seeing it, i went to the preference and performance tab and found that 'Use Graphics Processor' is turned on as you can see here \/
[IMG]http://i.imgur.com/JieFjbW.png?1[/IMG]
Please help me this has bugged me for months and I can't find a solution
Dingdong:
Why don’t I have 3D options in my menu?
Mylenium
Similar Messages
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Photoshop CS6 Extended 3D Problem
I have reloaded Photoshop 3D Extended 6 times having removed every trace of ADOBE out of my registry, in order to try and get the 3D section to load - to no avail. I have tried everything I can but nothing seems to work ( I am a beginner) for me. Details of my machine are as follows:-
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3291 MHz
Built-in memory: 8173 MB
Free memory: 6403 MB
Memory available to Photoshop: 7223 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6800 Series
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1024, right: 1280
Video Card Number: 1
Video Card: AMD Radeon HD 6800 Series (XFX HD6850 RADEON 1GB DDR5 PCI-E 1GB DDR2 667 MEMORY)
OpenCL Unavailable
Driver Version: 8.850.0.0
Driver Date: 20110419000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1280 x 1024 x 4294967296 colors
Video Card Caption: AMD Radeon HD 6800 Series
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92628701192123445467
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Jones\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 931.4G, 819.3G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
CAN ANYONE HELP, I AM GOING MAD?First, you need to reinstall all the Photoshop updates.
Do you have a subscription or Photoshop Extended license?
The 3D features are only available in CS6 Extended. -
Photoshop CS6 Extended Video Project Help
Ok here is the setup. PS CS6 Ext. Bringing still images into the time line for a video project. Images default to 5 seconds in length. Is there any way to batch change that to like 2 seconds without going through and shortening every image manually? That would be very time consuming with a large amount of images.
Not sure that you can batch process the Duration, after the Stills are on the Timeline.
There should be a Preferences setting, like in Premiere Pro (Adobe's full-featured NLE, Non Linear Editing program). There, you can set the Default Still Duration.
In PrPro, after CS 4, even after the Stills have been Imported into the Project (but before they are dragged to the Timeline), one can select multiple Stills in the Project Panel, and change their Duration en masse. Before then, one had to just Delete the Imported Stills, change the Default Still Duration, and Import the Stills all over - or manually adjust the Duration of each on the Timeline.
Good luck, and hope that PS-Extended has the same controls.
Hunt -
I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended and Bridge does not open. Help?
I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended on MAC and Bridge does not open. It did open when I first downloaded it - but now a black question mark is over the BR icon and it does not open up. Any ideas from anyone?
Hi Steve -
I just thought it was interesting and helpful to me to learn that the icon for Bridge does not appear anywhere. Not in Application Folder. Not in the Finders Directory Files. I see your point - if I could locate that icon - I'd be set by dragging it onto my DOCK and launching it from there.
So - I'm assuming I need to uninstall CS6. Please list all the steps for me to uninstall so that I don't miss any CS6 files.
When I search in FINDER for CS6 uninstall- I see two icons - red adobe "UNINSTALL ADOBE PHOTOSHOP CS6" (both files are identical) Under KIND they both say Alias - with two different dates they were last opened (in November - few minutes apart). Is that what I use to uninstall completely all the files related to PS CS6 Extended as well as Bridge?
Do I need to DEACTIVATE ANYTHING ANYWHERE?
DOES ANYTHING NEED TO GO INTO TRASH.
I just want to make sure 'everything' related to CS6 Extended is off my computer and out of all the files. In the event i want to re-install - naturally I don't want to run into any conflicting 'issues'.
Do you think if I reinstall I will run into this same problem again (BR not launching)? Is there anything I can do to prevent it? I note on the forums - going a few years back - that there have been a lot of issues related to this same problem - even in other versions of the Creative Suite. Is Adobe doing anything to rectify this problem for us Photoshop CS Suite lovers or is all their focus just going into CC?
Thank you so much for trying to help me resolve this issue. It is very frustrating to have an Adobe product that is not completely functional. Especially when the Creative Suites are so expensive. I appreciate all the time you've put into this issue.
Carole -
Can someonee please assist me in my Adobe Photoshop CS6 Extended. I keep getting a 'Couldn't Complete Your Request because Dynamic Link is not Available?" Is there a way of getting a software patch for this problem? I thought you didn't need extra software. My software other than that problem works fine.
Couldn't complete what request? Way more information please.
What operating system? -
Soda can design in Photoshop CS6 Extended problem
Hello,
I just did my design for a fake soda can in Photoshop CS6 Extended, which I was hoping to use as a 3D image later in my artwork. I measured a real soda can carefully, so I'm sure the size and the orientation of the image is right. But when I try to go to 3D panel/Meshes/Soda to transfer my design to the soda can preset, it comes out less than half the size & oriented 90 degrees off. I tried to find ways to adjust it but it did not work at all. When I tried to apply the same design to a plain cylinder it came out OK. I tried to look online for the info how I could adjust the size and proportion of the image I would like to use in my 3D projects- but there no good information available.
So- how can I accurately adjust the size and the direction of the image/layer taken from a 2D Photoshop layer to 3D in PsCS6 Extended? Please help!
Thanks,
MayaSeems to me, if you follow what Steve said in that other thread, you're expected to rotate your design canvas 90 degrees CW before creating the mesh from the soda can preset.
-Noel -
Need help saving layer styles Photoshop CS6 Extended for Mac (Mountain Lion)
I have been trying to learn Photoshop. I am using Photoshop CS6 Extended on a Macbook Pro (Mountain Lion). My Adobe software has been updated. I have been doing tutorials using a lot of layer styles. In one of these tutorials, it was suggested that if I would possibly want to use the style again that I should save it. At this point I had entered all my layer styles info and was still in the window with the list of layer styles on the left (bevel and emboss, drop shadow, etc., and the "New Style" button on the right. I clicked on the "New Style" button and when another window popped up asking me to name the style, I named it. When I looked at my styles in the styles panel, I saw the little button for the new style. I saved my graphic and closed it. Later I wanted to apply this style to text in another graphic. The style was used on text originally. When I clicked on it though the style didn't look the same. Upon investigation, a couple of setting under Bevel and Emboss had reverted to defaults. They were different numbers when I saved the style. I could go back in and change these two numbers and get the same results, but I don't understand why these numbers changed on their own -- why the style didn't completely "save." Is there something I have done wrong, or is this some kind of bug? Any help would be greatly appreciated! Thank you in advance!
Thank you very much for your reply! Yes, both documents were at 72 resolution. This morning I tried to save yet another style (same resolution document). It worked when I used it the first time. Then I switched to the other style I had saved. That one took some of the bevel and emboss settings from this morning's style. The numbers which will not save are the angle and altitude under the shading section. Just now I made another document (text at 72 resolution) and both styles had changed these numbers to 120 and 30. Is this something I am doing wrong? I am trying to use text of a similar font and size. I updated my software last night in the hopes that that would help. This morning I reset preferences. Don't know what to do! Thanks for helping me!
-
Problems installing Photoshop CS6 Extended
Hello to whoever is reading this - I have a problem installing Photoshop CS6 Extended (as you can guess from the title) due to the fact that I download a pre release version of it (not the beta) And I've looked everywhere on my laptop and I still can't install the trial even though I've deleted everything relevant to the pre release version, it can't be my normal version of Photoshop CS5 can it? It'sonly occured to the Photoshop CS6 Extended trial, all the other Creative Suite trials from Adobe Download Assisstant work.
Check the start page of this forum or the PS forum. There used to be special threads listed in teh yellow info boxes with info on how to resolve these issues.
Mylenium -
Where to find my Serial Number for Photoshop CS6 Extended? The program has been on my computer for at least a year now and for some reason it is now requiring my serial number to run the program. Please help!
Log in into your Adobe account and go to "My Products". You'll find a list of all the products you've ever registered with Adobe.
-
Photoshop CS6 extended won't import videos, help please?
Before I get to the meat and potatoes (details), I'd like to ask that you don't be an @$$ with your answers, please, if my friend is doing something wrong, don't just say "well, derp, you're doing something wrong", actually tell me what he's doing wrong so I can tell him and he can fix the issue. He'd post but he's having internet issues as of 10 minutes ago.
My friend got Photoshop CS6 extended so he could do a few things with his photos, he also wanted to try out some of the stuff with the video editing, and since it's the extended version, it should (at least in theory) import video, right? Wrong, no matter what format he converts to he gets an error telling him he's using the right kind of document. I have seen the photoshop video editor, my friend has seen the video editor, but we can't get it on his copy of photoshop because he can't get a video to import no matter what format he converts to. Is there a way to fix this or has the promise of video editing in the extended version of photoshop just been a lie? I'm confused, please help.
FORMATS TRIED:
.3gp
.3g2
.avi
.asf
.DV
.mkv
.mpg (mpeg1 and mpeg2)
.mp4
.mov
.mts
.m2ts
.ts
webM format
.wmv
NONE OF THESE FORMATS WORK FOR VIDEO EDITING IN PHOTOSHOP CS6 EXTENDED. He can use it for photo but he really wants to try the video editor since he doesn't like movie maker and he can't afford any other video editing software right now.To see if there is something deeper see if the video plays in Bridge.
-
HELP DOWNLOADING PHOTOSHOP CS6 EXTENDED MAC
I have a macbook pro and have tried numerous times to download photoshop cs6 extended for mac. I open the file and install it with adobe installer, but when it is "finished" installing, there is a yellow triangle with an exclamation point saying some items were not successfully installed! Please help! I'm just trying to download the trial version of cs6 extended, using the link on adobe website, not download illegally or anythin
Hi calliopetorres,
I would like to know from where did you try to download CS6 Photoshop extended at the first place? kindly attach the screenshots in possible?
Please try to download it from the below mentioned link.
Link : Download CS6 products
Thanks,
Atul Saini -
Photoshop CS6 Extended Beta Sign In problem
I have downloaded and Installed the Photoshop CS6 Extended Beta, however there is a problem when I try to sign in. Here's my detailed summary of what happens:
- I press the Adobe Photoshop CS6 Icon in my menu bar.
- This opens a window which its Title says 'Sign in required', and below it 'Please sign in with your Adobe ID to use your trial of Adobe Photoshop CS6 Extended.'
- I press the 'Sign in now' button at the bottom right of the window.
- The window changes into a darker shade of grey while there is a dark circular loading wheel at the place where the button was.
- The window stops loading and this appears: ' Please connect to the Internet and retry' and a paragraph which follows 'Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the internet or adjust your clock and try again. If this problem persists, please contact Customer Support.'
- There are now two buttons in the bottom right corner of the window. 'Cancel' or 'Retry'
I have retried many many times with this same error always occuring. I have synced my clock, I have made sure i'm connected to the Internet, I just dont know what to do anymore.
Enneite.Hi Enneite P:
Let's see what we can see here:
1. Try going into a web browser and connecting to both of these addresses:
https://www.adobe.com/
https://www.acrobat.com/
Let us know if you can get to those ok! Testing firewall functionality with Adobe.com addresses.
After that, please let us know the results of clicking these links in succession
2. Try going into a web browser and connecting first to
https://ims-na1.adobelogin.com/
and secondly to:
https://ims-na1.adobelogin.com/status
Let us know here what you see, or if you get errors.
Thanks!
Pete -
I use photoshop cs6 extended and when I create a new shortcut, it will work once and then disappear..any help on why this would happen
Sorry, no further idea what can cause this.
Is the shortcuts file truely saved to disk? You can find in the user path, where the preferences and presets are stored for PS. Or if you go to the dialog again where you change shortcuts, is it reverted there too? -
Photoshop cs6 extended trial download problem
i want to download photoshop cs6 extended trial version, but Download Assistant is only showing downloading option for photoshop cs6 standard.
Installation files of Photoshop CS6 and Photoshop CS& Extended are always the same. So just download the Photoshop CS6 through the Download Assistant.
If you buy Photoshop CS6 it will hide all Extended functions, unless you bought Photoshop CS6 Extended ;-) -
I can no longer use 3D commands in Photoshop CS6 Extended
I have Photoshop CS6 Extended (Ver 13.0.1x64). My desktop is Windows 7 64 Home premium; and Video card is: AMD Radeon HD 5570. The drivers and operating system is updated.
I have been using simple 3D functions like "New 3D extrusion from..." from time to time without any problems until recently. For unknown reasons now when I try to invoke any 3D command, I get the following message: " Could not complete the "New 3D extrusion from selected layer command because of a program error." This ,message gets repeated for any 3D command.
I checked out 3D functionality in Photoshop CS6 32 bit; and Photoshop CS5.5 Extended. Same problem. However, I can access and use all 3D functions in Illustrator CS6. Clearly, therefore, the video card is not the problem. It looks like one of the recent software updates from Adobe must have caused this problem.
Reproduced below are details of my system:
Please help!
Priyaranjan Desai
Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 4
Processor speed: 2660 MHz
Built-in memory: 8191 MB
Free memory: 2569 MB
Memory available to Photoshop: 7234 MB
Memory used by Photoshop: 69 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 5570
Display: 2
Display Bounds:= top: 0, left: 2560, bottom: 1200, right: 4480
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
Video Card Number: 1
Video Card: AMD Radeon HD 5570
OpenCL Version:
Driver Version: 14.100.0.0
Driver Date: 20140417000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: AMD Radeon HD 5570
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92278705978377249761
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Piyush\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 686.9G, 231.5G free
L:\, 2.73T, 2.18T free
S:\, 2.73T, 904.6G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt42.dll International Components for Unicode 4, 2, 0, 0
icuin42.dll International Components for Unicode 4, 2, 0, 0
icuuc42.dll International Components for Unicode 4, 2, 0, 0
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
ONCore7.dll ONCore 7.0.0.0
ONCore8.dll ONCore 7.0.0.0
ONCoreFoundation7.dll ONCoreFoundation7 7, 0, 0, 0
ONCoreFoundation8.dll ONCoreFoundation7 7, 0, 0, 0
ONDocument7.dll ONDocument 7.0.0.0
ONDocument8.dll ONDocument 7.0.0.0
onOneToolbox2.dll onOne Toolbox2 Dynamic Link Library 2.2.0
OnOneWidgets.dll OnOneWidgets dll 2.5
ONProxySupport7.dll ONProxySupport 1.0.0.0
ONProxySupport8.dll ONProxySupport 1.0.0.0
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1.3 x001)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1.3 x001)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1.3 x001)
Clouds 13.0.1 (13.0.1.3 x001)
Collada 13.0.1 (13.0.1.3 x001)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1.3 x001)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1.3 x001)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1.3 x001)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1.3 x001)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1.3 x001)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1.3 x001)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1.3 x001)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
Histogram 2.1.3
HistogramCurves 2.1.3
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1.3 x001)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1.3 x001)
Maximum 13.0.1 (13.0.1.3 x001)
Mean 13.0.1 (13.0.1.3 x001)
Measurement Core 13.0.1 (13.0.1.3 x001)
Median 13.0.1 (13.0.1.3 x001)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1.3 x001)
MMXCore Routines 13.0.1 (13.0.1.3 x001)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1.3 x001)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1.3 x001)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1.3 x001)
Photocopy 13.0
PhotoKit 1, 2, 11, 0
PhotoKit Capture Sharpener 1, 2, 11, 0
PhotoKit Capture Sharpener Expert 1, 2, 11, 0
PhotoKit Color 2 2.1.3
PhotoKit Creative Sharpener 1, 2, 11, 0
PhotoKit Output Sharpener 1, 2, 11, 0
PhotoKit Preview Helper 2.1.3
Photoshop 3D Engine 13.0.1 (13.0.1.3 x001)
Picture Package Filter 13.0.1 (13.0.1.3 x001)
Pinch 13.0
Pixar 13.0.1 (13.0.1.3 x001)
PixelGenius Toolbox 2.1.3
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1.3 x001)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1.3 x001)
Range 13.0.1 (13.0.1.3 x001)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1.3 x001)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1.3 x001)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1.3 x001)
Sumi-e 13.0
Summation 13.0.1 (13.0.1.3 x001)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Topaz Star Effects 10.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1.3 x001)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1.3 x001)
Variations 13.0.1 (13.0.1.3 x001)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1.3 x001)
WIA Support 13.0.1 (13.0.1.3 x001)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1.3 x001)
ZigZag 13.0
Optional and third party plug-ins:
Alias PIX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Alien Skin Autolayer 3 3.0.0 20463 2013-05-30 12:54
Alien Skin Blow Up 3 3.0.0
Alien Skin Exposure 5 Autolayer 5.0.0
Alien Skin Exposure 6 Autolayer 6.0.0
Alien Skin Eye Candy 7 Autolayer 7.0.0
Alien Skin Snap Art 4 Autolayer 4.0.0
Animal Fur 6.1.1
BackgroundFilter NO VERSION
Backlight 6.1.1
Bevel 6.1.1
Blow Up 3.0.0
Bokeh 2.0.1
Brick Wall 6.1.1
Brushed Metal 6.1.1
Camera Raw 8.6
Camera Raw Filter 8.6
Chrome 6.1.1
Color Efex Pro 4 4,05
Color Efex Pro 4 4,05
Corona 6.1.1
Dfine 2.0 NO VERSION
Diamond Plate 6.1.1
Drip 6.1.1
DxO FilmPack 3 NO VERSION
ElectricImage 13.0
Exposure 5 5.0.0
Exposure 6 6.0.0
Extrude 6.1.1
Eye Candy 7 7.0.0
FineStructuresFilter NO VERSION
Fire 6.1.1
Fisheye-Hemi 1 (Circle) [x64] v1.2.5 1.2.5.0
Fisheye-Hemi 1 (Circle) [x64] v1.2.5 1.2.5.0
Fisheye-Hemi 2 (Full Frame) [x64] v1.2.5 1.2.5.0
Fisheye-Hemi 2 (Full Frame) [x64] v1.2.5 1.2.5.0
Fisheye-Hemi 3 (Cropped) [x64] v1.2.5 1.2.5.0
Fisheye-Hemi 3 (Cropped) [x64] v1.2.5 1.2.5.0
Glass 6.1.1
Gradient Glow 6.1.1
HDR Efex Pro 2 2,03
HotPixelsFilter NO VERSION
HSB/HSL 13.0
Icicles 6.1.1
Imagenomic Plug-in Console 1, 2, 0, 0
Lighting Effects Classic 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Marble 6.1.1
Merge to HDR Efex Pro 2 2,03
Motion Trail 6.1.1
Nik Selective Tool 2.1.4.20903
Noiseware 2.3.0.9
Perfect Batch 8 8.5.1
Perfect BW 8 8.5.1
Perfect BW 8 Filter 8.5.1
Perfect BW 8 Smart Filter 8.5.1
Perfect Effects 4 4.0
Perfect Effects 4 Filter 4.0
Perfect Effects 4 Smart Filter 4.0
Perfect Effects 8 8.5.1
Perfect Effects 8 Filter 8.5.1
Perfect Effects 8 Smart Filter 8.5.1
Perfect Enhance 8 8.5.1
Perfect Enhance 8 Filter 8.5.1
Perfect Enhance 8 Smart Filter 8.5.1
Perfect Mask 8 8.5.1
Perfect Mask 8 Filter 8.5.1
Perfect Mask 8 Smart Filter 8.5.1
Perfect Portrait 8 8.5.1
Perfect Portrait 8 Filter 8.5.1
Perfect Portrait 8 Smart Filter 8.5.1
Perfect Resize 8 8.5.1
Perfect Resize 8 Engine Automation 8.5.1
Perfect Resize 8 Engine Filter 8.5.1
Perfect Resize 8 Filter 8.5.1
Perspective Shadow 6.1.1
PhotoFrame 4.6 Free 4.6.5
PhotoFrame 4.6 Free Batch 4.6.5
PhotoFrame 4.6 Free Hidden 4.6.5
Plug-in on new layer 2, 0, 4, 0
Portrait Professional 1, 4, 1, 0
Portrait+ 1.5.1.149
Portraiture 2.3.0.8
RealGrain 1.1.0.3
Reptile Skin 6.1.1
Ripples 6.1.1
Rust 6.1.1
SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ShadowsFilter NO VERSION
Sharpener Pro 3.0: (1) RAW Presharpener 3.0.10.20903
Sharpener Pro 3.0: (2) Output Sharpener 3.0.10.20903
Silver Efex Pro 2 2,006
Silver Efex Pro 2 2,006
SkinFilter NO VERSION
SkyFilter NO VERSION
Smoke 6.1.1
Snap Art 4 4.0.0
Snow Drift 6.1.1
SoftImage 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Squint 6.1.1
Stone Wall 6.1.1
StrongNoiseFilter NO VERSION
Super Star 6.1.1
Swirl 6.1.1
Texture Noise 6.1.1
Topaz Adjust 4 10.0
Topaz Adjust 5 10.0
Topaz BW Effects 10.0
Topaz Clarity 10.0
Topaz Clean 3 10.0
Topaz DeJpeg 4 10.0
Topaz DeNoise 5 10.0
Topaz Detail 2 10.0
Topaz Detail 3 10.0
Topaz InFocus 10.0
Topaz Lens Effects 10.0
Topaz photoFXlab 10.0
Topaz ReMask 3 10.0
Topaz Simplify 3 10.0
Topaz Simplify 4 10.0
TopazRemaskAutomate NO VERSION
Viveza 2 2.0.9.20903
Water Drops 6.1.1
Wavefront RLA 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Weave 6.1.1
Wood 6.1.1
Plug-ins that failed to load: NONE
Flash:
Paper Texture
onOne
Gallery Wrapper
Mini Bridge
GuideGuide
Kuler
Installed TWAIN devices: NONETo use "dictation" as it is called, there are two requirements:
1. Siri must be turned on (Settings > General > Siri)
2. You must be connected to the internet.
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