Photoshop CS6 Extended features missing
I have a subscription. I have the Photoshop cs6. I need the extended part of Photshop CS6, but when I try to download it, it only downloads the regular CS6. How can i get the extended part of photoshop?
Message was edited by: Brett N
It sounds like you have a problem where your setup has become convinced you're not activated.
Don't worry about that it's telling you it's Extended. There is only one version of Photoshop. The exact same program supports Standard and Extended operation; it makes run-time decisions whether to expose Extended functionality, which it will only do under one of two conditions:
1. You activated an Extended license (which you didn't).
2. It's not activated, which is the case when people are running the free trial.
Since Photoshop lost its activation status (for reasons on your system I cannot guess at), it reverted to state 2 above.
If you can get it re-activated - ideally permanently - then you will again have the Standard functionality.
Unfortunately, there's not always an easy fix-all solution for activation issues. It's possible something on your system changed, or maybe you had a problem with an earlier version of Photoshop that left some file(s) corrupted, or you changed some hardware, or any number of other things. You should try what I suggested in the thread above (deactivating, then reactivating).
If that does not work, or it will not accept your serial number, or it continues to fail, unfortunately you're going to have to call Adobe customer service. Now and again some of the really helpful Adobe folks check in here and advise people, but I wouldn't count on it.
-Noel
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Here's my System info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 4
Processor speed: 2497 MHz
Built-in memory: 4095 MB
Free memory: 850 MB
Memory available to Photoshop: 3500 MB
Memory used by Photoshop: 68 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 580/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 580
OpenCL Unavailable
Driver Version: 8.17.13.124
Driver Date: 20120403000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 580
Video Card Memory: 1536 MB
Video Rect Texture Size: 16384
Serial number: xxxxxxxxxxxxxxxxx
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\BRUNOF~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 1,82T, 273,5G free
C:\, 298,0G, 99,0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
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dvamediatypes.dll DVA Product 6.0.0
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image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
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libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
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mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
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PSViews.dll Adobe Photoshop CS6 CS6
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TFKGEOM.dll Kernel Geom 9.3.0.113
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Required plug-ins:
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Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
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Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
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Stained Glass 13.0
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Targa 13.0
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Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Knoll Light Factory 3.1
PhotoLooks 1, 5, 2, 0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEhi frnds, I too have the same problem . .3D menu is disabled. . . but my problem is different . .
I have photoshop Extended version . . I checked it here is the snap of it
and here is my 3D menu . .
while checking 3D settings in preferences menu . . I found this . .
and my system info is
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 2
Processor speed: 2800 MHz
Built-in memory: 2037 MB
Free memory: 367 MB
Memory available to Photoshop: 1614 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
The GPU Sniffer crashed on 4/30/2013 at 10:12:47 AM
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1600
No video card detected
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\VLN\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 37.3G, 2.44G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
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AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
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AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
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mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Palette Knife 13.0
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Paths to Illustrator 13.0
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Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Now any body help me .. pleaseeeeeeeeeee -
i am using windows 7 on an HP Pavilion dv6-6108. I purchased Photoshop CS6 extended. The guy said it is a full Retail version and "self installs" the serial number and activates. It doesn't fully install into my control panel programs, instead it puts 2 icons on the desk top for Photoshop, but they have a "install shield" on them. I can't update (the update and register features are grayed out.under the help menu. The program opens, but everytime it does, it brings up the window asking if you want to let this program make changes on the computer. Supposedly the serial number that auto-loads is inscribed on the inner ring of the disk, but you can't really tell what they are. So I have no way to know what it is. Lots of other odd ball stuff that makes me doubt the genuineness of the product. What can I do to establish real or fake? And to get it registered like my other Adobe products.
alldtoys wrote:
The guy said it is a full Retail version and "self installs" the serial number and activates.
That's the dead giveaway. It's counterfeit.
Please fill out this form:
Report form -
No 3D options on Windows 8 in Photoshop CS6 Extended!
Hello everyone! Recently, I have installed Adobe Photoshop CS6 Extended trial from Adobe.com (Yeah, I am sure it was the EXTENDED version). In the setup it says that it is installing ”Photoshop CS6 Extended” and I could saw that yellow leaves -or what that is- girl in the image. But everytime I open the program, it says only ”Adobe Photoshop CS6”, I have no 3D options displayed and if I go to About Photoshop, it says that it is only ”Adobe Photoshop CS6 (not EXTENDED-as I could see on some youtube videos)”! So, what is the problem? I have a 32-bit system and Windows 8 Release Preview installed. I read that XP does not support 3D, but about Windows 8... Or, it does not support 32-bit systems, it only support 64-bit systems??? What should I do? Thank you in advance!
PS: here is the image that I saw when it was installing: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/features/photoshopextended/c s6/images/708x510/psx-overview-poster.jpg !Hi,
You may even want to check how the other GPU features work on this video card. It is at the minimum requirement for Ps CS6, and given the age of this card it may not be supported.
The minimum required GPU must have 512 MB VRAM for Ps CS6 Extended. We have some cases for GPU with 256-512MB where the 3D menu items aren't disabled, but problems may still occur. The suggested VRAM is 1GB or higher for 3D the feature set.
Windows
Intel® Pentium® 4 or AMD Athlon® 64 processor
Microsoft® Windows® XP* with Service Pack 3 or Windows 7 with Service Pack 1
1GB of RAM
1GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
1024x768 display (1280x800 recommended) with 16-bit color and 512MB of VRAM
OpenGL 2.0–capable system
For a quick look at the difference between Photoshop CS6 and Photoshop CS6 Extended visit this link: https://www.adobe.com/products/photoshopfamily/buying-guide-version-comparison.html
regards,
steve -
I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended and Bridge does not open. Help?
I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended on MAC and Bridge does not open. It did open when I first downloaded it - but now a black question mark is over the BR icon and it does not open up. Any ideas from anyone?
Hi Steve -
I just thought it was interesting and helpful to me to learn that the icon for Bridge does not appear anywhere. Not in Application Folder. Not in the Finders Directory Files. I see your point - if I could locate that icon - I'd be set by dragging it onto my DOCK and launching it from there.
So - I'm assuming I need to uninstall CS6. Please list all the steps for me to uninstall so that I don't miss any CS6 files.
When I search in FINDER for CS6 uninstall- I see two icons - red adobe "UNINSTALL ADOBE PHOTOSHOP CS6" (both files are identical) Under KIND they both say Alias - with two different dates they were last opened (in November - few minutes apart). Is that what I use to uninstall completely all the files related to PS CS6 Extended as well as Bridge?
Do I need to DEACTIVATE ANYTHING ANYWHERE?
DOES ANYTHING NEED TO GO INTO TRASH.
I just want to make sure 'everything' related to CS6 Extended is off my computer and out of all the files. In the event i want to re-install - naturally I don't want to run into any conflicting 'issues'.
Do you think if I reinstall I will run into this same problem again (BR not launching)? Is there anything I can do to prevent it? I note on the forums - going a few years back - that there have been a lot of issues related to this same problem - even in other versions of the Creative Suite. Is Adobe doing anything to rectify this problem for us Photoshop CS Suite lovers or is all their focus just going into CC?
Thank you so much for trying to help me resolve this issue. It is very frustrating to have an Adobe product that is not completely functional. Especially when the Creative Suites are so expensive. I appreciate all the time you've put into this issue.
Carole -
How do I get the trial version for Photoshop CS6 extended from the Creative Cloud Trial
Hello ...
Plz I wanted to downlad the trial version of Photoshop CS6 Extended and I followed this link
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop&loc=en_us
Then I chose this option : Option 2: Join Creative Cloud and download now (Recommended - it's free)
Then the adobe application manager has been installed and the photoshop CS6 started to be installed automaticaaly and after it done , I found it the standard version not the Extended ... So how and where can I get the Extended version for both 32 bit and 64 bit?
Your prompt reply is highly appreciated
Thank you ....So if you download the trial from the trial page at http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop you get Photoshop CS6 Extended. When you then remove the trial and reinstall from the Adobe Application Manager with your trial Creative Cloud you only see the Standard version?
If this is so you can try reviewing your installation logs by following the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. Although your 30 day trial has already begun. I would recommend for now you just remove the installation and install from the trial page so that you can try the extended features. -
Photoshop CS6 Extended for Mac Failure to Install
I purchased the student addition for my iMac (10.8 version and plenty of space for it to be on my computer) of the Photoshop CS6 extended. When I go to my orders to download, you have to download the Akamai Download Manager 834 KB, which I did, and it opened up the download instructions from the Akamai net session interface. Then I went to download the actual product. Akamai Download Manager 1.01 GB, which I did and that puts the visual 'disc' image on my computer. Once I open that, I open the adobe Photoshop CS6 folder and it starts to download but stops and says
'We've encountered the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem"
Well that's funny when you click on that, it's discontinued. When I go to the support section, it doesn't help. Nor does the Phone representatives actually help with any Creative Suite products.The online chat though it is within hours, they aren't helping either. I have tried the CC cleaner app, which did nothing to alleviate my problem, and even actually tried download CC to see if it had the old version of photoshop on there-which it does not. As well as accessing the 'hidden' user library files to see if I could override with an install log if in case I had a faulty code. Which I could not find/did not seem to appear to be one. ( Troubleshoot with install logs | CS5, CS5.5, CS6, CC)
What can I do for this to work? Am I missing something? I really need photoshop and I don't want creative cloud. I'd rather shoot myself in the head. And I am getting beyond frustrated, so I hope ya'll can help, you are my only hope. ThanksHere is a link to a page with the links for downloading CS6 applications:
Download CS6 products -
Adobe Photoshop CS6 Extended 64-Bit GPU Acceleration Stopped Working
I've been using Photoshop CS6 Extended 64-bit when one day the GPU acceleration features stopped working. I closed the application and restarted it and the GPU acceleration still didn't work. I couldn't rotate the canvas or use scrubby zoom. I rebooted my system and it still wasn't working. I check my performance preferences and my graphics processor was detected with the "Use Graphics Processor" box checked. I unchecked it and rechecked but the GPU acceleration still wasn't working. I uninstalled Photoshop CS6 and reinstalled it. I got the GPU acceleration to work opening the application right after the install. I close Photoshop CS6 64-bit and reopened it and the GPU acceleration wasn't working again. I am able to use GPU acceleration features in Photoshop CS6 32-bit with no problem. I'm running Windows 7 Ultimate 64-bit Ultimate Edition and I have a GeForce 280m GTX GPU. Would there be anyone out there who can help me with this issue. Thanks.
From what I gathered on this Forum there is a good chance that it may be related to the driver – unfortunately it could be either becasuse it’s obsolete or a bad new version.
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html -
What applications are included in Adobe Photoshop CS6 Extended? Is it just PS?
Hello, is "Photoshop CS6 Extended" , a suite of applications or just Photoshop
with the extended features?
Thanks for any help that is offered.Only PS and Bridge.
Mylenium -
3D Menu not displayed Photoshop CS6 Extended
Hi all,
I have just installed Photoshop CS6 Extended from adobe.com as the trial, but after installing it I don't see the 3D menu at the top.
I have tried reinstalling several times but still no 3D menu.
I have a ASUS GTX550Ti graphics card with 1gb of ram so I thought this would be sufficiunt.
Also running windows 7 64bit.
Any help appreciated.
Regards
PaulPeople report this from time to time. Adobe's response has been along the lines of "of course the trial will show you the 3D menu", ignoring the fact that a user is reporting that it doesn't.
Did you get the Photoshop trial software directly from Adobe.com?
It's not a problem with your hardware being insufficient, because if the GPU or OS/driver weren't up to the task the 3D menu would be there, just grayed-out. That you're not seeing it says that the installer has done something wrong and has set up the trial to run as the Standard edition somehow.
Unfortunately, no one has reported a sure way to make the Extended features show up in the trial so far, since mostly the problem has been dodged, but here's what I'd suggest.
Uninstall the trial, then run the Adobe Create Suite Cleaner Tool, then try a reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
Good luck!
-Noel -
Where can I download the trial version of Photoshop CS6 NOT Photoshop CS6 Extended
I'm trying to download the trial version of Photoshop CS6, but adobe just returns me the download page of Photoshop CS6 Extended. Where can I download that? Is that available as a trial?
The only way is to buy a license I have complained to Adobe for I do not want to be a beta tester and do not want to even see extended feature during a trial. I talk for over an hour with their support on the phone before paying for a licence. They told me the bug I wated fixed in CS5 was fixed in CS6 so I sprung for a license only to find out they lied the bug is still in CS6 andAdobe has added additional bugs. Things that work in the past now have bugs. IMO what I paid for is a beta not a good release so many Actions and Scripts fail if your preferences is set to edit in floading windows. The Only way to even use CS6 it to edit with preference set to open in tabs then float windows with tabs option in effect. New features support like Bicubic Automatic was not added to Photoshop Scripting which breaks Script that reference a users interpolaton preference when the preference is the default Bicubic Automatic. Installing the Script listener disables the new allow tool recording option. The new Allow Tool Recording is machine dependant recording a massive amount of data on fast machine and a small amount of data on slow machines. Playing an action that record tools on a fasts machine when played on a slow machine is unuseable. There is at least one new bug in the Action player and one new bug in the Action recorder. The there are other new features like content aware move the feature may work on a document where the move is relatily easy to pull off. Professional as well as well as amatures tha pay the price for Photoshop want tools that are well designed and work not tools that may work on some machines or work on easy problems not hard ones. IMO CS6 as is is beta code and has some design flaws as well.
-
3d Text not changing colour in Photoshop CS6 Extended-Any Thoughts?
Hi,
I'm trying 3d text for the 1st time in Photoshop Cs6 Extended and thought I'd post my query on here as I've always found people to be really friendly and helpful.
The problem is every time I create new text and and change the colour it's always showing up as black. Nothing I do seems to alter this. Someone suggested a memory problem but I really don't know
Any solutions would be greatly appreciatedDid a complete reinstall and that seemed to allow me to change colours.Interestingly when I did the offered upgrade it reverted back to the way it was.Although I can't seem to see the widget(with grid) that allows me to easily move the text around.Is that in CS6? There is an example at 57 seconds here:
http://www.youtube.com/watch?v=CvtluKm6P-0&feature=player_embedded#!
Many Thanks
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