Photoshop cs6 extended missing 3D button

just upgraded to photoshop cs6 extended and seem to be missing the "3D" button across the top toolbar. when the application loads up it says c36 extended, so maybe i did something wrong during install?

Yes, I am a creative cloud subscriber.
and Graphics Processor Settings
I'm calling customer support this morning

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    Built-in memory: 8191 MB
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    Video Card Caption: AMD Radeon HD 5570
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    Video Rect Texture Size: 16384
    Serial number: 92278705978377249761
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      C:\, 686.9G, 231.5G free
      L:\, 2.73T, 2.18T free
      S:\, 2.73T, 904.6G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 
       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0 
       AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654 
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0 
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56 
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
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       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
       BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
       boost_date_time.dll   DVA Product   6.0.0 
       boost_signals.dll   DVA Product   6.0.0 
       boost_system.dll   DVA Product   6.0.0 
       boost_threads.dll   DVA Product   6.0.0 
       cg.dll   NVIDIA Cg Runtime   3.0.00007 
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007 
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0 
       dvacore.dll   DVA Product   6.0.0 
       dvamarshal.dll   DVA Product   6.0.0 
       dvamediatypes.dll   DVA Product   6.0.0 
       dvaplayer.dll   DVA Product   6.0.0 
       dvatransport.dll   DVA Product   6.0.0 
       dvaunittesting.dll   DVA Product   6.0.0 
       dynamiclink.dll   DVA Product   6.0.0 
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615 
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615 
       icudt42.dll   International Components for Unicode   4, 2, 0, 0 
       icuin42.dll   International Components for Unicode   4, 2, 0, 0 
       icuuc42.dll   International Components for Unicode   4, 2, 0, 0 
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0 
       LogSession.dll   LogSession   2.1.2.1640 
       mediacoreif.dll   DVA Product   6.0.0 
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1 
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1 
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
       ONCore7.dll   ONCore   7.0.0.0 
       ONCore8.dll   ONCore   7.0.0.0 
       ONCoreFoundation7.dll   ONCoreFoundation7   7, 0, 0, 0 
       ONCoreFoundation8.dll   ONCoreFoundation7   7, 0, 0, 0 
       ONDocument7.dll   ONDocument   7.0.0.0 
       ONDocument8.dll   ONDocument   7.0.0.0 
       onOneToolbox2.dll   onOne Toolbox2 Dynamic Link Library   2.2.0 
       OnOneWidgets.dll    OnOneWidgets dll   2.5 
       ONProxySupport7.dll   ONProxySupport   1.0.0.0 
       ONProxySupport8.dll   ONProxySupport   1.0.0.0 
       pdfsettings.dll   Adobe PDFSettings   1.04 
       Photoshop.dll   Adobe Photoshop CS6   CS6 
       Plugin.dll   Adobe Photoshop CS6   CS6 
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383 
       PSArt.dll   Adobe Photoshop CS6   CS6 
       PSViews.dll   Adobe Photoshop CS6   CS6 
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406 
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406 
       TfFontMgr.dll   FontMgr   9.3.0.113 
       TfKernel.dll   Kernel   9.3.0.113 
       TFKGEOM.dll   Kernel Geom   9.3.0.113 
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113 
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       3D Studio 13.0.1 (13.0.1.3 x001)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0.1 (13.0.1.3 x001)
       Bas Relief 13.0
       BMP 13.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0.1 (13.0.1.3 x001)
       Clouds 13.0.1 (13.0.1.3 x001)
       Collada 13.0.1 (13.0.1.3 x001)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0.1 (13.0.1.3 x001)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.0.1 (13.0.1.3 x001)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0.1 (13.0.1.3 x001)
       Embed Watermark 4.0
       Entropy 13.0.1 (13.0.1.3 x001)
       Extrude 13.0
       FastCore Routines 13.0.1 (13.0.1.3 x001)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.0.1 (13.0.1.3 x001)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.0.1 (13.0.1.3 x001)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       Histogram 2.1.3
       HistogramCurves 2.1.3
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.0.1 (13.0.1.3 x001)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0.1 (13.0.1.3 x001)
       Maximum 13.0.1 (13.0.1.3 x001)
       Mean 13.0.1 (13.0.1.3 x001)
       Measurement Core 13.0.1 (13.0.1.3 x001)
       Median 13.0.1 (13.0.1.3 x001)
       Mezzotint 13.0
       Minimum 13.0.1 (13.0.1.3 x001)
       MMXCore Routines 13.0.1 (13.0.1.3 x001)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0.1 (13.0.1.3 x001)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0.1 (13.0.1.3 x001)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0.1 (13.0.1.3 x001)
       Photocopy 13.0
       PhotoKit 1, 2, 11, 0
       PhotoKit Capture Sharpener 1, 2, 11, 0
       PhotoKit Capture Sharpener Expert 1, 2, 11, 0
       PhotoKit Color 2 2.1.3
       PhotoKit Creative Sharpener 1, 2, 11, 0
       PhotoKit Output Sharpener 1, 2, 11, 0
       PhotoKit Preview Helper 2.1.3
       Photoshop 3D Engine 13.0.1 (13.0.1.3 x001)
       Picture Package Filter 13.0.1 (13.0.1.3 x001)
       Pinch 13.0
       Pixar 13.0.1 (13.0.1.3 x001)
       PixelGenius Toolbox 2.1.3
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0.1 (13.0.1.3 x001)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0.1 (13.0.1.3 x001)
       Range 13.0.1 (13.0.1.3 x001)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0.1
       Shear 13.0
       Skewness 13.0.1 (13.0.1.3 x001)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0.1 (13.0.1.3 x001)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.0.1 (13.0.1.3 x001)
       Sumi-e 13.0
       Summation 13.0.1 (13.0.1.3 x001)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Topaz Star Effects 10.0
       Torn Edges 13.0
       Twirl 13.0
       U3D 13.0.1 (13.0.1.3 x001)
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.0.1 (13.0.1.3 x001)
       Variations 13.0.1 (13.0.1.3 x001)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.0.1 (13.0.1.3 x001)
       WIA Support 13.0.1 (13.0.1.3 x001)
       Wind 13.0
       Wireless Bitmap 13.0.1 (13.0.1.3 x001)
       ZigZag 13.0
    Optional and third party plug-ins:
       Alias PIX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Alien Skin Autolayer 3 3.0.0 20463 2013-05-30 12:54
       Alien Skin Blow Up 3 3.0.0
       Alien Skin Exposure 5 Autolayer 5.0.0
       Alien Skin Exposure 6 Autolayer 6.0.0
       Alien Skin Eye Candy 7 Autolayer 7.0.0
       Alien Skin Snap Art 4 Autolayer 4.0.0
       Animal Fur 6.1.1
       BackgroundFilter NO VERSION
       Backlight 6.1.1
       Bevel 6.1.1
       Blow Up 3.0.0
       Bokeh 2.0.1
       Brick Wall 6.1.1
       Brushed Metal 6.1.1
       Camera Raw 8.6
       Camera Raw Filter 8.6
       Chrome 6.1.1
       Color Efex Pro 4 4,05
       Color Efex Pro 4 4,05
       Corona 6.1.1
       Dfine 2.0 NO VERSION
       Diamond Plate 6.1.1
       Drip 6.1.1
       DxO FilmPack 3 NO VERSION
       ElectricImage 13.0
       Exposure 5 5.0.0
       Exposure 6 6.0.0
       Extrude 6.1.1
       Eye Candy 7 7.0.0
       FineStructuresFilter NO VERSION
       Fire 6.1.1
       Fisheye-Hemi 1 (Circle) [x64] v1.2.5 1.2.5.0
       Fisheye-Hemi 1 (Circle) [x64] v1.2.5 1.2.5.0
       Fisheye-Hemi 2 (Full Frame) [x64] v1.2.5 1.2.5.0
       Fisheye-Hemi 2 (Full Frame) [x64] v1.2.5 1.2.5.0
       Fisheye-Hemi 3 (Cropped) [x64] v1.2.5 1.2.5.0
       Fisheye-Hemi 3 (Cropped) [x64] v1.2.5 1.2.5.0
       Glass 6.1.1
       Gradient Glow 6.1.1
       HDR Efex Pro 2 2,03
       HotPixelsFilter NO VERSION
       HSB/HSL 13.0
       Icicles 6.1.1
       Imagenomic Plug-in Console 1, 2, 0, 0
       Lighting Effects Classic 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Marble 6.1.1
       Merge to HDR Efex Pro 2 2,03
       Motion Trail 6.1.1
       Nik Selective Tool 2.1.4.20903
       Noiseware 2.3.0.9
       Perfect Batch 8 8.5.1
       Perfect BW 8 8.5.1
       Perfect BW 8 Filter 8.5.1
       Perfect BW 8 Smart Filter 8.5.1
       Perfect Effects 4 4.0
       Perfect Effects 4 Filter 4.0
       Perfect Effects 4 Smart Filter 4.0
       Perfect Effects 8 8.5.1
       Perfect Effects 8 Filter 8.5.1
       Perfect Effects 8 Smart Filter 8.5.1
       Perfect Enhance 8 8.5.1
       Perfect Enhance 8 Filter 8.5.1
       Perfect Enhance 8 Smart Filter 8.5.1
       Perfect Mask 8 8.5.1
       Perfect Mask 8 Filter 8.5.1
       Perfect Mask 8 Smart Filter 8.5.1
       Perfect Portrait 8 8.5.1
       Perfect Portrait 8 Filter 8.5.1
       Perfect Portrait 8 Smart Filter 8.5.1
       Perfect Resize 8 8.5.1
       Perfect Resize 8 Engine Automation 8.5.1
       Perfect Resize 8 Engine Filter 8.5.1
       Perfect Resize 8 Filter 8.5.1
       Perspective Shadow 6.1.1
       PhotoFrame 4.6 Free 4.6.5
       PhotoFrame 4.6 Free Batch 4.6.5
       PhotoFrame 4.6 Free Hidden 4.6.5
       Plug-in on new layer 2, 0, 4, 0
       Portrait Professional 1, 4, 1, 0
       Portrait+ 1.5.1.149
       Portraiture 2.3.0.8
       RealGrain 1.1.0.3
       Reptile Skin 6.1.1
       Ripples 6.1.1
       Rust 6.1.1
       SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       ShadowsFilter NO VERSION
       Sharpener Pro 3.0: (1) RAW Presharpener 3.0.10.20903
       Sharpener Pro 3.0: (2) Output Sharpener 3.0.10.20903
       Silver Efex Pro 2 2,006
       Silver Efex Pro 2 2,006
       SkinFilter NO VERSION
       SkyFilter NO VERSION
       Smoke 6.1.1
       Snap Art 4 4.0.0
       Snow Drift 6.1.1
       SoftImage 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Squint 6.1.1
       Stone Wall 6.1.1
       StrongNoiseFilter NO VERSION
       Super Star 6.1.1
       Swirl 6.1.1
       Texture Noise 6.1.1
       Topaz Adjust 4 10.0
       Topaz Adjust 5 10.0
       Topaz BW Effects 10.0
       Topaz Clarity 10.0
       Topaz Clean 3 10.0
       Topaz DeJpeg 4 10.0
       Topaz DeNoise 5 10.0
       Topaz Detail 2 10.0
       Topaz Detail 3 10.0
       Topaz InFocus 10.0
       Topaz Lens Effects 10.0
       Topaz photoFXlab 10.0
       Topaz ReMask 3 10.0
       Topaz Simplify 3 10.0
       Topaz Simplify 4 10.0
       TopazRemaskAutomate NO VERSION
       Viveza 2 2.0.9.20903
       Water Drops 6.1.1
       Wavefront RLA 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Weave 6.1.1
       Wood 6.1.1
    Plug-ins that failed to load: NONE
    Flash:
       Paper Texture
       onOne
       Gallery Wrapper
       Mini Bridge
       GuideGuide
       Kuler
    Installed TWAIN devices: NONE

    To use "dictation" as it is called, there are two requirements:
    1.  Siri must be turned on (Settings > General > Siri)
    2.  You must be connected to the internet.

  • Adobe Photoshop CS6 Extended - 3D Disabled

    Hello folks how do you do? Well, I'm experiencing a problem using the 'Adobe Photoshop CS6 Extended'. In general the 3D feature doesn't really show up in my screen. What can I do? Please some one?
    Here's my System info:
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
    Physical processor count: 4
    Processor speed: 2497 MHz
    Built-in memory: 4095 MB
    Free memory: 850 MB
    Memory available to Photoshop: 3500 MB
    Memory used by Photoshop: 68 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce GTX 580/PCIe/SSE2
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1440
    Video Card Number: 1
    Video Card: NVIDIA GeForce GTX 580
    OpenCL Unavailable
    Driver Version: 8.17.13.124
    Driver Date: 20120403000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1440 x 900 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce GTX 580
    Video Card Memory: 1536 MB
    Video Rect Texture Size: 16384
    Serial number: xxxxxxxxxxxxxxxxx
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\BRUNOF~1\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      E:\, 1,82T, 273,5G free
      C:\, 298,0G, 99,0G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
       BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Embed Watermark 4.0
       Extrude 13.0
       FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mezzotint 13.0
       MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Pinch 13.0
       Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Sumi-e 13.0
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins:
       Knoll Light Factory 3.1
       PhotoLooks 1, 5, 2, 0
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

    hi frnds, I too have the same problem . .3D menu is disabled. . . but my problem is different  . .
    I have photoshop Extended version  . . I checked it  here is the snap of it
    and here is my 3D menu . .
    while checking 3D settings in preferences menu . . I found this . .
    and my system info is
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1
    System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
    Physical processor count: 2
    Processor speed: 2800 MHz
    Built-in memory: 2037 MB
    Free memory: 367 MB
    Memory available to Photoshop: 1614 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    The GPU Sniffer crashed on 4/30/2013 at 10:12:47 AM
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1600
    No video card detected
    Serial number: Tryout Version
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\VLN\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 37.3G, 2.44G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
       ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
       AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0
       AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
       BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
       boost_date_time.dll   DVA Product   6.0.0
       boost_signals.dll   DVA Product   6.0.0
       boost_system.dll   DVA Product   6.0.0
       boost_threads.dll   DVA Product   6.0.0
       cg.dll   NVIDIA Cg Runtime   3.0.00007
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0
       dvacore.dll   DVA Product   6.0.0
       dvamarshal.dll   DVA Product   6.0.0
       dvamediatypes.dll   DVA Product   6.0.0
       dvaplayer.dll   DVA Product   6.0.0
       dvatransport.dll   DVA Product   6.0.0
       dvaunittesting.dll   DVA Product   6.0.0
       dynamiclink.dll   DVA Product   6.0.0
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
       LogSession.dll   LogSession   2.1.2.1640
       mediacoreif.dll   DVA Product   6.0.0
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
       pdfsettings.dll   Adobe PDFSettings   1.04
       Photoshop.dll   Adobe Photoshop CS6   CS6
       Plugin.dll   Adobe Photoshop CS6   CS6
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383
       PSArt.dll   Adobe Photoshop CS6   CS6
       PSViews.dll   Adobe Photoshop CS6   CS6
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
       TfFontMgr.dll   FontMgr   9.3.0.113
       TfKernel.dll   Kernel   9.3.0.113
       TFKGEOM.dll   Kernel Geom   9.3.0.113
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113
    Required plug-ins:
       3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Embed Watermark 4.0
       Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Extrude 13.0
       FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mezzotint 13.0
       Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Pinch 13.0
       Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Sumi-e 13.0
       Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE
    Now any body help me .. pleaseeeeeeeeeee

  • Adobe Photoshop CS6 Extended Could not complete your request because of a program error.

    When starting Photoshop CS6 I get this error message, Adobe Photoshop CS6 Extended  Could not complete your request because of a program error (-- OK --).  This happens on the main screen immediately.  Once I click OK the program seems to be alright.  But some part of it, that I haven't discovered yet, may not function properly.
    I am running Windows7 Professional Service Pack 1 64 bit with Intel i7-4770k CPU and 16 GIG Ram.
    This problem just started recently, everything has been fine up till now.  I must have done something when trying to defragment the Registry or get rid of temp files.
    I have uninstalled Photoshop CS6 and reinstalled it with no effect.  I have tried to run Photoshop CS6 32 bit in Safe Mode, but it will not run.  It hangs up on Reading Memory.
    Is there any kind log file that would tell me what is causing this to occur?
    Does anyone know what might cause this?
    Thank you in advance for any helpful information.
    J. J. Patterson

    Did you reset your Preferences and Photoshop tools.  Photoshop Preferences are not removed with an un-install and an Install does not install preferences.  Preferences are created  for a user id when a user ID start Photoshop  and there are no preferences for the user ID.    

  • How to Force Enable 3D Menu Contents in PhotoShop CS6 Extended

    Hello I have a weird problem with photoshop cs6 extended
    I bought my new laptop HP Pavilion dv6 6170ee which has 2 graphics card 1 is the intel one and the other is the AMD one ( High Performance )
    As you can see from the screen shot above my drivers are installed and updated anyway the 3D option in CS6 was working good and it's content was enabled and ready to use , but suddeny after restarting my pc I started cs6 and found out that the contents at 3D Menu is disabled I went for my AMD graphics card control center and made sure that photoshop is running on the ( High Performance ) GPU and here is the screen shot that proffs it
    and then I opened photoshop again , choosen Edit , Performace and found that it's still using the Intel Grapics Card ? here is the screen shot
    and I have done all what i can do to make the 3D menu content enabled again system restore ( failed ) , Reinstalling windows + Drivers + stuff again ( same problem happpend again after restarting my computer ) and also trying resseting my gpu settings to factory default settings ) all of these was fail , please is there a way to force start photo shop like command line ..etc .
    and here is my system info generated from photoshop cs6 extended if that might help you
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 2195 MHz
    Built-in memory: 4044 MB
    Free memory: 1588 MB
    Memory available to Photoshop: 3441 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: Intel
    Video Card Renderer: Intel(R) HD Graphics Family
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366
    Video Card Number: 2
    Video Card: Radeon (TM) HD 6770M
    OpenCL Unavailable
    Driver Version: 8.882.2.3000
    Driver Date: 20110930000000.000000-000
    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Video Mode:
    Video Card Caption: Radeon (TM) HD 6770M
    Video Card Memory: 1798 MB
    Video Rect Texture Size: 8192
    Video Card Number: 1
    Video Card: Intel(R) HD Graphics Family
    OpenCL Unavailable
    Driver Version: 8.882.2.3000
    Driver Date: 20110930000000.000000-000
    Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
    Video Mode: 1366 x 768 x 4294967296 colors
    Video Card Caption: Intel(R) HD Graphics Family
    Video Card Memory: 1798 MB
    Video Rect Texture Size: 8192
    Serial number: 92298627401430175724
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\Shady\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 45.7G, 8.15G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
       BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Embed Watermark 4.0
       Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Extrude 13.0
       FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mezzotint 13.0
       Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Pinch 13.0
       Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Sumi-e 13.0
       Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

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