Photoshop CS6 Extended on Mac OS

I can't get the CD software disk to open and install on my new 27" iMac.  I called Apple and they think it might be a problem with the disk.  I installed flash and reader off the internet and that did not solve the problem.  Any suggestions?

You should be able to download the trial from the Adobe website and then use the license number you have. Then call Adobe customer service and get a new DVD.

Similar Messages

  • Adobe won't validate serial numbers that I was given for Photoshop CS6 Extended on Mac.

    Adobe won't validate serial numbers that I was given for Photoshop CS6 Extended on Mac.  What should I do?  Calling won't work as I am deaf and I could not find any solution on internet to this.  I tried offline option and also reinstalling program but both of these would not still validate serial numbers that Adobe give me.  Any ideas?

    You can contact Adobe Support by online chat to help resolve serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • How to install Photoshop CS6 Extended for Mac with no DVD drive?

    I have bought the Photoshop CS6 Extended for Students for my new Mac and realized that I don't have a DVD drive to install it on. Is there a way that I can install the program without the cd? I have looked into the "free trial then activate" route and Adobe no longer offers a free trial for Photoshop CS6 Extended.

    Here is a link to a page with the links for downloading CS6 applications:
    Download CS6 products

  • Photoshop CS6 Extended for Mac Failure to Install

    I purchased the student addition for my iMac (10.8 version and plenty of space for it to be on my computer) of the Photoshop CS6 extended. When I go to my orders to download, you have to download the Akamai Download Manager 834 KB, which I did, and it opened up the download instructions from the Akamai net session interface. Then I went to download the actual product. Akamai Download Manager 1.01 GB, which I did and that puts the visual 'disc' image on my computer. Once I open that, I open the adobe Photoshop CS6 folder and it starts to download but stops and says
    'We've encountered the following issues
    Installer failed to initialize. Please download Adobe Support Advisor to detect the problem"
    Well that's funny when you click on that, it's discontinued. When I go to the support section, it doesn't help. Nor does the Phone representatives actually help with any Creative Suite products.The online chat though it is within hours, they aren't helping either. I have tried the CC cleaner app, which did nothing to alleviate my problem, and even actually tried download CC to see if it had the old version of photoshop on there-which it does not. As well as accessing the 'hidden' user library files to see if I could override with an install log if in case I had a faulty code. Which I could not find/did not seem to appear to be one. ( Troubleshoot with install logs | CS5, CS5.5, CS6, CC)
    What can I do for this to work? Am I missing something? I really need photoshop and I don't want creative cloud. I'd rather shoot myself in the head. And I am getting beyond frustrated, so I hope ya'll can help, you are my only hope. Thanks

    Here is a link to a page with the links for downloading CS6 applications:
    Download CS6 products

  • Need help saving layer styles Photoshop CS6 Extended for Mac (Mountain Lion)

    I have been trying to learn Photoshop. I am using Photoshop CS6 Extended on a Macbook Pro (Mountain Lion). My Adobe software has been updated. I have been doing tutorials using a lot of layer styles. In one of these tutorials, it was suggested that if I would possibly want to use the style again that I should save it. At this point I had entered all my layer styles info and was still in the window with the list of layer styles on the left (bevel and emboss, drop shadow, etc., and the "New Style" button on the right. I clicked on the "New Style" button and when another window popped up asking me to name the style, I named it. When I looked at my styles in the styles panel, I saw the little button for the new style. I saved my graphic and closed it. Later I wanted to apply this style to text in another graphic. The style was used on text originally. When I clicked on it though the style didn't look the same. Upon investigation, a couple of setting under Bevel and Emboss had reverted to defaults. They were different numbers when I saved the style. I could go back in and change these two numbers and get the same results, but I don't understand why these numbers changed on their own -- why the style didn't completely "save." Is there something I have done wrong, or is this some kind of bug? Any help would be greatly appreciated! Thank you in advance!

    Thank you very much for your reply! Yes, both documents were at 72 resolution. This morning I tried to save yet another style (same resolution document). It worked when I used it the first time. Then I switched to the other style I had saved. That one took some of the bevel and emboss settings from this morning's style. The numbers which will not save are the angle and altitude under the shading section. Just now I made another document (text at 72 resolution) and both styles had changed these numbers to 120 and 30. Is this something I am doing wrong? I am trying to use text of a similar font and size. I updated my software last night in the hopes that that would help. This morning I reset preferences. Don't know what to do! Thanks for helping me!

  • HELP DOWNLOADING PHOTOSHOP CS6 EXTENDED MAC

    I have a macbook pro and have tried numerous times to download photoshop cs6 extended for mac. I open the file and install it with adobe installer, but when it is "finished" installing, there is a yellow triangle with an exclamation point saying some items were not successfully installed! Please help! I'm just trying to download the trial version of cs6 extended, using the link on adobe website, not download illegally or anythin

    Hi calliopetorres,
    I would like to know from where did you try to download CS6 Photoshop extended at the first place? kindly attach the screenshots in possible?
    Please try to download it from the below mentioned link.
    Link : Download CS6 products
    Thanks,
    Atul Saini

  • I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended and Bridge does not open.  Help?

    I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended on MAC and Bridge does not open.  It did open when I first downloaded it - but now a black question mark is over the BR icon and it does not open up.  Any ideas from anyone? 

    Hi Steve -
    I just thought it was interesting and helpful to me to learn that the icon for Bridge does not appear anywhere.  Not in Application Folder.  Not in the Finders Directory Files.  I see your point - if I could locate that icon - I'd be set by dragging it onto my DOCK and launching it from there. 
    So - I'm assuming I need to uninstall CS6.   Please list all the steps for me to uninstall so that I don't miss any CS6 files. 
    When I search in FINDER for CS6 uninstall- I see two icons -  red adobe "UNINSTALL ADOBE PHOTOSHOP CS6" (both files are identical)  Under KIND they both say Alias - with two different dates they were last opened (in November - few minutes apart).  Is that what I use to uninstall completely all the files related to PS CS6 Extended as well as Bridge? 
    Do I need to DEACTIVATE ANYTHING ANYWHERE? 
    DOES ANYTHING NEED TO GO INTO TRASH. 
    I just want to make sure 'everything' related to CS6 Extended is off my computer and out of all the files.  In the event i want to re-install - naturally I don't want to run into any conflicting 'issues'.
    Do you think if I reinstall I will run into this same problem again (BR not launching)?  Is there anything I can do to prevent it?  I note on the forums - going a few years back - that there have been a lot of issues related to this same problem - even in other versions of the Creative Suite.  Is Adobe doing anything to rectify this problem for us Photoshop CS Suite lovers or is all their focus just going into CC? 
    Thank you so much for trying to help me resolve this issue.  It is very frustrating to have an Adobe product that is not completely functional.  Especially when the Creative Suites are so expensive.  I appreciate all the time you've put into this issue. 
    Carole

  • In photoshop CS6 extended my 3D-extrusie does not work. Why? And can I fix this? I am a mac user. Pl

    In photoshop CS6 extended my 3D-extrusie does not work. Why? And can I fix this? I am a mac user. Please help?

    I have paid the full extended version, but it is not working. See my screenshots.

  • I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

    In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

    Here is a copy of the error
    This means : Installation failed.
    Verification of the Adobe Software failed
    The product you want to install is no valid Adobe product and seems to be falsified.
    HUgo
    Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
    I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Hugo please turn off your e-mail signature.
    If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files.  You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    To download a fresh copy of the installation files please see Download CS6 products.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
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  • Saving files in Photoshop CS6 Extended (Mac)

    I just got Photoshop CS6 Extended (Mac) and am unable to save files (eg .psd) as a .jpg -- if I select the JPEG option, although that is ticked, it appears in the filename above as .gif or .eps  WHY?? Also, why do I have to select 'Enable' and scroll down a huge list to 'All Readable Documents' before I can open, say, a JPEG?  I've never had to do this in previous versions (and I've been using PS since v.2 -- not CS2 -- !)  I am in RGB and 8-bit and the images are flattened. This is most frustrating. . .

    Restoring/trashing the Preferences can alleviate some unexplainable Photoshop problems, but make sure all customized presets like Actions, Patterns, Brushes etc. have been saved before performing that routine.
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

  • Adobe Photoshop CS6 Extended on a Mac i5

    I installed the trial version of Adobe Photoshop CS6 Extended on my Mac i5 and it installed as Abobe Photoshop CS6? (the standard version) I have tried everything but haven't been able to come up with an answer.

    I don't have a 3D menu, it ended up installing as the standard version of CS6.
    I had a copy of CS5 Extended prior to this trial version, that has been uninstalled and I have used the cleaner to get rid of all the left overs etc in other part of the drive.
    The splash screen say Photoshop CS6 without the Extended.
    Thank you

  • Bonjour, quand j'utilise mon adobe photoshop cs6 extended (Version Adobe Photoshop : 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64) avec les calques, le clavier de mon Mac Book Pro ( osx 10,9,5 - 2,64 GHZ intel core i7 -8GO  1333 MHTZ ) se bloque

    Bonjour, quand j'utilise mon adobe photoshop cs6 extended (Version Adobe Photoshop : 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64) notamment avec les calques, le clavier de mon Mac Book Pro ( osx 10,9,5 - 2,64 GHZ intel core i7 -8GO  1333 MHTZ ) se bloque. Je suis obligé d'enregistrer ce que je fais dans le texte pré inscrit, puis de rouvrir pour enregistrer dans la rubrique et dans les termes voulu.
    Merci de m'indiquer comment résoudre ce problème.

    Bonjour! Oui: il faudrait essayer de réinitialiser les préférences, en maintenant CTRL+SHIFT+ALT dès que l'on démarre Photoshop, ce qui supprime le fichier des préférence et le remplace par un nouveau. On doit alors obtenir un message qui demande si on veut recréer les préférences.
    La réinstallation ne remplace pas ce fichier, et c'est lui qui peut être corrompu lors d'un arret fatal de la machine.
    On peut le remplacer manuellement, en suivant les instructions de ce document remplacer évidemment CS5 par CS6: http://helpx.adobe.com/fr/photoshop/kb/preference-file-functions-names-locations.html
    Les pilotes des cartes graphiques datent de Janvier. Y-a-t-il des mises à jour disponibles?
    De même, Photoshop n'est pas dans sa version 13.0.1.1 il convient de se rendre dans Aide>Mises à Jour

  • I just bought a new Mac Book Pro and did a migration of the content of the old laptop (also a Mac Book Pro) to the new one. Now I cannot start Photoshop CS6. When I am starting it I have a window "Adobe photoshop CS6 extended" opening requesting a connexi

    I just bought a new Mac Book Pro and did a migration of the content of the old laptop (also a Mac Book Pro) to the new one. Now I cannot start Photoshop CS6. When I am starting it I have a window "Adobe photoshop CS6 extended" opening requesting a connexion. When I am entering my password for the connexion the software crashes. How can I fix the problem?

    Migrating, transferring or copying is DEMANDING trouble, not just asking for it.
    Always install from scratch, from the original media,

  • Transferring Photoshop CS6 Extended for Windows Student Edition software from a Windows PC to a Mac

    I bought Photoshop CS6 Extended for Windows Student Edition for my PC online last year from Curry's PC World. I was told at the time of purchase that I would be able to transfer this software from my PC onto a Macbook. I have now purchased the Macbook and would like to transfer the software from my old Windows PC onto my new Macbook. Please could I have some assistance in doing so. Thank you!

    You didn't mention who told you you could transfer the software, but I suspect it was not anyone from Adobe.  Versions are platform specific so there is little chance of installing the Windows version on a Mac without the use of a Windows emulator of some kind.  Since it is CS6, you do have the option to apply for a platform swap.  See the following...
    Change product platform or language
    You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

  • Bought photoshop cs6 extended on pc, trying to transfer to mac.

    I bought Photoshop CS6 Extended on a PC in January of 2013. I recently bought a MAC and want to transfer the program to my new computer. I have deactivated the program on my pc and now when trying to install the program on the MAC, the installation software says that my serial number is not vaild. what other options do I have since product support does not take phone calls on this issue

    Here is a copy of the error
    This means : Installation failed.
    Verification of the Adobe Software failed
    The product you want to install is no valid Adobe product and seems to be falsified.
    HUgo
    Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
    I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Hugo please turn off your e-mail signature.
    If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files.  You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    To download a fresh copy of the installation files please see Download CS6 products.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

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