Photoshop CS6 fails to open images
I tried to open an image and received the Message: Could not complete your request because of a program error. However, when I run Vista in safe mode CS6 works OK
This is a known bug and has been reported many times in the forum.
The solution, weird as it sounds, is to make a generic printer driver your default printer.
If you don't have one, download it here: http://www.adobe.com/support/downloads/product.jsp?product=pdrv&platform=win
All part of the fascinating world of Photoshop CS3.
Regarding the update status, in PS go to Help > About to check the version; it should be 10.0.1.
Similar Messages
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Photoshop CS6 will not open any graphics files
Photoshop cs6 will not open graphic files, i have reset the settings. I get to see all the files in preview but when I try to open a file nothing happens, no error messages, no file opens, nothing.
When I use bridge I try to open the file with open in photoshop cs6 but again nothing happens. I found that if I reboot my PC photoshop will work correctly until I shut photoshop down but if I reopen it later before rebooting my pc now graphics files will open.Hi Sorry, getting my 2 machines confused. Photoshop works perfectly on the Mac, it is the PC with problem.
I have included the info requested:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2800 MHz
Built-in memory: 12278 MB
Free memory: 9943 MB
Memory available to Photoshop: 10988 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 8800 GTS/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce 8800 GTS
OpenCL Unavailable
Driver Version: 8.17.13.142
Driver Date: 20120515000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 8800 GTS
Video Card Memory: 320 MB
Video Rect Texture Size: 8192
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Junk\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 97.7G, 20.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Optional and third party plug-ins:
PhotoTools 2.6 Hidden NO VERSION
PhotoTools 2.6 Hidden NO VERSION
PhotoTools 2.6 Professional Edition 2.6.5
PhotoTools 2.6 Professional Edition Batch 2.6.5
PhotoTune 3 3.0.7
PhotoTune 3 Batch 3.0.7
Topaz Clean 3 10.0
Topaz ReMask 3 10.0
TopazRemaskAutomate NO VERSION
Plug-ins that failed to load: NONE
Flash
onOne
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Hope this info helps -
Adobe Photoshop CS6 Cannot be opened because of a problem
My Photoshop (from my CS6) on Mac would not launch all of a sudden. I get the error title same as the title of this post. I tried clearing my launcher chance as well as re-installing. I am attaching the error report and two screenshots here. Any help would be appreciated.
Report Text:
Process: Adobe Photoshop CS6 [4041]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [371]
Responsible: Adobe Photoshop CS6 [4041]
User ID: 502
Date/Time: 2014-06-02 10:38:35.888 -0400
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 6164A238-F280-BEBA-FABE-A0525AB6BA29
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Reason: no suitable image found. Did find:
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
Binary Images:
0x7fff6ce94000 - 0x7fff6cec7817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff85fe8000 - 0x7fff862e6fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87697000 - 0x7fff876deff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff8969e000 - 0x7fff8a214ff7 com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8deba000 - 0x7fff8e114ffd com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8f2f9000 - 0x7fff8f307fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8fc80000 - 0x7fff8fc80fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8fd03000 - 0x7fff8fe9fff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff90006000 - 0x7fff901ebfff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90261000 - 0x7fff902cdfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 1.72f5
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: iPod
USB Device: Generic USB Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB to ATA/ATAPI Bridge
USB Device: USB Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 25.1Reinstalling resolved the issue. In case others are having the same issue, here is some more detail on this.
After a hard drive failure, I had to restore my machine from a Time Machine backup. After that Photoshop would not launch. All other Master Collection CS6 apps were working, except Photoshop.
When I tried to reinstall from the DVD, while installation was in progress (several steps after supplying and verifying my License Key), it would give an error message that my copy of the CS6 is counterfeit and installation would stop.
After talking to Adobe Tech Support on the phone, I uninstalled Photoshop, downloaded the trial version of CS6 from online (here is the link - Other downloads), then installed Photoshop from this download instead of my factory supplied DVD. This time, the installation went through and I was able to launch Photoshop after installation.
No activation was requires since other CS6 apps were already activated in the machine. -
A file which was created and saved using Adobe Photoshop CS6 is not opening anymore HELP
Hi, please help with my issue which is as follows:
A file which was created and saved using Adobe Photoshop CS6 is not opening anymore and sends a message saying that the file is not compatible.
What should I do, I have invested so much in that file and I dont think i will be able to do it all over again.That's why people do incremental saves and use backups... You could try to open the file in an image viewer like IrfanView and see which parts are salvagable, but that's as good as it gets most likely...
Mylenium -
The Installtion of updates for Photoshop CS6 failed. Error code for Update of Adobe Application Manager is U44M1P210, for all other features (Adobe Bridge, Photoshop CS6, Camera Raw) U44 M1U5
You go Photoshop CS6 > Help > Updates ...
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My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!
Please read this and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html -
Photoshop CS2 fails to open on two of our Macs. One is a G5 with Tiger, the other is a G4. I deleted the .psp file on the G5, tried to reopen, but it failed. Here is the error message.
EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xad7c6007
Thanks in advance for your assistance.
KBIt is usually enough to check it on the enclosing folder. Depending on which version of the OS you have, it should also by itself include enclosed content. In Tiger there is a choice (as far as I remember - I no logner have any machine with Tiger) to include the enclosed folders when you set permissions.
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Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!
Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!
We are pleased to announce the Adobe Camera Raw 8.7 RC is now live on Labs! See the links below.
Technology pages:
CC - http://labs.adobe.com/technologies/cameraraw8-7-cc/
CS6 - http://labs.adobe.com/technologies/cameraraw8-7/
Download pages:
CC - http://labs.adobe.com/downloads/cameraraw8-7-cc.html
CS6 - http://labs.adobe.com/downloads/cameraraw8-7.html -
Photoshop cs6 will not open, why?
photoshop cs6 will not open, why?
Did it ever work on you machine? Do you get any error message? What OS are you using? You provide no information to even give us a clue as to what might be going on,
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Photoshop CS6 will not open files
Right after rebooting my computer (Windows 7 Pro) I can open one photo file in CS6 using any normal method of opening a file in Photoshop. After closing that file I cannot open any more files using any method such as>Open Recent, File>Open, or right click open using Photoshop, by selecting the file, double-clicking to open it etc. I also cannot open a file in photoshop CS6 from Lightroom 5 using Photo>Edit In> Photoshop CS6. Everything works in Lightroom when I use Photo>Edit>open in CS6 Photoshop opens but the file doesn't.
If I reboot my computer I can then open one file using any of those methods, but when I try to open an additional file it will not open. I have run through all the opening Photoshop without plugins suggestions and all the other suggestions about what may cause this problem which I have found on Photoshop Help and Support Center and nothing has worked.
This started while Lightroom 4.4 and CS6 were on my machine and had been working well for months. Then, suddenly, I couldn't open anything in Photoshop. I know of no changes made to the computer. After trying various suggested solutions I reinstalled Photoshop CS6 and things seemed to be working so I went ahead with updating to Lightroom 5. The same problem popped up in CS6 again. Lightroom 5 and Lightroom 4.4 have both worked with no problems and still do. Photoshop seems to be the problem. I've also run an antivirus which found nothing.
Any suggestions?Others have this same problem. See discussion at Re: Photoshop CS6 does not open or create files
I finally got CS6 to work but have no idea what I did that caused it to start working properly again. -
Why is using Photoshop CS6 as the touchup image editor for Acrobat still a complete failure?
Image objects in pdfs are losing their positional and other parameters when saved after editing with Photoshop CS6(ONLY). The problem was acknowledged on the Photoshop forum three months ago, but they said it was up to the Acrobat folks to fix it. When using most previous versions of Photoshop (CS2-CS5 all tested) as the touchup image editor, Acrobat was able to place the image right back into it's previous position in the pdf and it could do this without releasing whatever path was used to crop or mask the image (basically it worked great). However, using Photoshop CS6 as the touchup image editor is still a complete failure. Any idea when or if this will be fixed?
Thanks
Link to PS forum articleThe Photoshop 13.0.1 Update fixes this issue. Excellent.
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My photoshop cs6 does not open Nikon raw pictures
my photoshop cs6 does not open Nikon raw pictures
Check your version of ACR (Photoshop > About Plug-in > Camera Raw) and see on this list
Camera Raw plug-in | Supported cameras
whether your camera should be supported or not. -
Photoshop CS5 fails to open pdfs
Photoshop CS5 fails to open some pdfs created in Indesign. The message 'Could not complete your request because of a program error' comes up. Is this posibly a system issue not seeing the file information or a fault in photoshop.
We can't know. We know nothing about your PDFs nor your system. This could be anything from genuine structural damage in the files to embedding issues with fonts, PDF security stuff or jumbled up color profiles or whatever. You have to provide a lot more details.
Mylenium -
New Photoshop CS6, 27" iMac, Opens too Large
New iMac 27", new Photoshop CS6. Just opening. It opens much larger than my screen so can't get to bottom R to rescale Photoshop and save it.
Do you have all the updates for CS6? Retina display support came out with 13.0.3 according to this JK blog post.
http://blogs.adobe.com/jkost/2013/01/retina-display-support-and-photoshop-cs6.html
If you already have that update, Google how to use Retina display support with Photoshop. -
Bridge CS6 can't open image with Photoshop CS6
I installed Bridge CS6 and Photoshop CS6 with my Mac Pro with drive 1, which was cloned with drive 2 as a backup.
Now every time I try to open my RAW file in Bridge, it opens the file with the Photoshop with drive 2 instead of 1.
I have tried to eject the drive 2, but Bridge (with drive 1) fails to find the Photoshop in drive 1.
I have to force to open the Photoshop CS6 before Bridge in order to open the image, is there a way to sovle this problem?This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
edited
If you are actually interested in trouble-shooting please read this (in particular the section titled "Supply pertinent information for quicker answers"):
http://forums.adobe.com/docs/DOC-2325
What have you done for trouble-shooting so far anyway? (Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point.)
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
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