Photoshop CS6 fails to open images

I tried to open an image and received the Message: Could not complete your request because of a program error. However, when I run Vista in safe mode CS6 works OK

This is a known bug and has been reported many times in the forum.
The solution, weird as it sounds, is to make a generic printer driver your default printer.
If you don't have one, download it here:  http://www.adobe.com/support/downloads/product.jsp?product=pdrv&platform=win
All part of the fascinating world of Photoshop CS3.
Regarding the update status, in PS go to Help > About to check the version; it should be 10.0.1.

Similar Messages

  • Photoshop CS6 will not open any graphics files

    Photoshop cs6 will not open graphic files, i have reset the settings. I get to see all the files in preview but when I try to open a file nothing happens, no error messages, no file opens, nothing.
    When I use bridge I try to open the file with open in photoshop cs6 but again nothing happens. I found that if I reboot my PC photoshop will work correctly until I shut photoshop down but if I reopen it later before rebooting my pc now graphics files will open.

    Hi Sorry, getting my 2 machines confused. Photoshop works perfectly on the Mac, it is the PC with problem.
    I have included the info requested:
      Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2800 MHz
    Built-in memory: 12278 MB
    Free memory: 9943 MB
    Memory available to Photoshop: 10988 MB
    Memory used by Photoshop: 70 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce 8800 GTS/PCIe/SSE2
    Display: 1
    Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
    Video Card Number: 1
    Video Card: NVIDIA GeForce 8800 GTS
    OpenCL Unavailable
    Driver Version: 8.17.13.142
    Driver Date: 20120515000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce 8800 GTS
    Video Card Memory: 320 MB
    Video Rect Texture Size: 8192
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Junk\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    Startup, 97.7G, 20.5G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Optional and third party plug-ins:
    PhotoTools 2.6 Hidden NO VERSION
    PhotoTools 2.6 Hidden NO VERSION
    PhotoTools 2.6 Professional Edition 2.6.5
    PhotoTools 2.6 Professional Edition Batch 2.6.5
    PhotoTune 3 3.0.7
    PhotoTune 3 Batch 3.0.7
    Topaz Clean 3 10.0
    Topaz ReMask 3 10.0
    TopazRemaskAutomate NO VERSION
    Plug-ins that failed to load: NONE
    Flash
    onOne
    Mini Bridge
    Kuler
    Installed TWAIN devices: NONE
    Hope this info helps

  • Adobe Photoshop CS6 Cannot be opened because of a problem

    My Photoshop (from my CS6) on Mac would not launch all of a sudden. I get the error title same as the title of this post. I tried clearing my launcher chance as well as re-installing. I am attaching the error report and two screenshots here. Any help would be appreciated.
    Report Text:
    Process:         Adobe Photoshop CS6 [4041]
    Path:            /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
    Identifier:      com.adobe.Photoshop
    Version:         ???
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [371]
    Responsible:     Adobe Photoshop CS6 [4041]
    User ID:         502
    Date/Time:       2014-06-02 10:38:35.888 -0400
    OS Version:      Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Anonymous UUID:  6164A238-F280-BEBA-FABE-A0525AB6BA29
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
      Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
      Reason: no suitable image found.  Did find:
      /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
      /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
    Binary Images:
        0x7fff6ce94000 -     0x7fff6cec7817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
        0x7fff85fe8000 -     0x7fff862e6fff  com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff87697000 -     0x7fff876deff7  libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
        0x7fff8969e000 -     0x7fff8a214ff7  com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8deba000 -     0x7fff8e114ffd  com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8f2f9000 -     0x7fff8f307fff  com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff8fc80000 -     0x7fff8fc80fff  com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff8fd03000 -     0x7fff8fe9fff3  com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff90006000 -     0x7fff901ebfff  com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff90261000 -     0x7fff902cdfff  com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 1.72f5
    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: Hub
    USB Device: iPod
    USB Device: Generic USB Hub
    USB Device: Internal Memory Card Reader
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: USB to ATA/ATAPI Bridge
    USB Device: USB Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 25.1

    Reinstalling resolved the issue. In case others are having the same issue, here is some more detail on this.
    After a hard drive failure, I had to restore my machine from a Time Machine backup. After that Photoshop would not launch. All other Master Collection CS6 apps were working, except Photoshop.
    When I tried to reinstall from the DVD, while installation was in progress (several steps after supplying and verifying my License Key), it would give an error message that my copy of the CS6 is counterfeit and installation would stop.
    After talking to Adobe Tech Support on the phone, I uninstalled Photoshop, downloaded the trial version of CS6 from online (here is the link - Other downloads), then installed Photoshop from this download instead of my factory supplied DVD. This time, the installation went through and I was able to launch Photoshop after installation.
    No activation was requires since other CS6 apps were already activated in the machine.

  • A file which was created and saved using Adobe Photoshop CS6 is not opening anymore HELP

    Hi, please help with my issue which is as follows:
    A file which was created and saved using Adobe Photoshop CS6 is not opening anymore and sends a message saying that the file is not compatible.
    What should I do, I have invested so much in that file and I dont think i will be able to do it all over again.

    That's why people do incremental saves and use backups... You could try to open the file in an image viewer like IrfanView and see which parts are salvagable, but that's as good as it gets most likely...
    Mylenium

  • Installation of Updates for Photoshop CS6 failed. Error code U44M1U5 for Camera Raw and U44M1P210 for Adobe Application Manager

    The Installtion of updates for Photoshop CS6 failed. Error code for Update of Adobe Application Manager is U44M1P210, for all other features (Adobe Bridge, Photoshop CS6, Camera Raw) U44 M1U5

    You go Photoshop CS6 > Help > Updates ...

  • My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

    My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

    Please read this and proceed accordingly:
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

  • Photoshop CS2 Fails to open

    Photoshop CS2 fails to open on two of our Macs. One is a G5 with Tiger, the other is a G4. I deleted the .psp file on the G5, tried to reopen, but it failed. Here is the error message.
    EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0xad7c6007
    Thanks in advance for your assistance.
    KB

    It is usually enough to check it on the enclosing folder. Depending on which version of the OS you have, it should also by itself include enclosed content. In Tiger there is a choice (as far as I remember - I no logner have any machine with Tiger) to include the enclosed folders when you set permissions.

  • Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

    Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

    We are pleased to announce the Adobe Camera Raw 8.7 RC is now live on Labs! See the links below.
    Technology pages:
    CC - http://labs.adobe.com/technologies/cameraraw8-7-cc/
    CS6 - http://labs.adobe.com/technologies/cameraraw8-7/
    Download pages:
    CC - http://labs.adobe.com/downloads/cameraraw8-7-cc.html
    CS6 - http://labs.adobe.com/downloads/cameraraw8-7.html

  • Photoshop cs6 will not open, why?

    photoshop cs6 will not open, why?

    Did it ever work on you machine?  Do you get any error message?  What OS are you using? You provide no information to even give us a clue as to what might be going on,

  • Photoshop CS6 will not open files

    Right after rebooting my computer (Windows 7 Pro) I can open one photo file in CS6 using any normal method of opening a file in Photoshop. After closing that file I cannot open any more files using any method such as>Open Recent, File>Open, or right click open using Photoshop, by selecting the file, double-clicking to open it etc. I also cannot open a file in photoshop CS6 from Lightroom 5 using Photo>Edit In> Photoshop CS6. Everything works in Lightroom when I use Photo>Edit>open in CS6 Photoshop opens but the file doesn't.
    If I reboot my computer I can then open one file using any of those methods, but when I try to open an additional file it will not open. I have run through all the opening Photoshop without plugins suggestions and all the other suggestions about what may cause this problem which I have found on Photoshop Help and Support Center and nothing has worked.
    This started while Lightroom 4.4 and CS6 were on my machine and had been working well for months. Then, suddenly, I couldn't open anything in Photoshop. I know of no changes made to the computer. After trying various suggested solutions I reinstalled Photoshop CS6 and things seemed to be working so I went ahead with updating to Lightroom 5. The same problem popped up in CS6 again. Lightroom 5 and Lightroom 4.4 have both worked with no problems and still do. Photoshop seems to be the problem. I've also run an antivirus which found nothing.
    Any suggestions?

    Others have this same problem. See discussion at Re: Photoshop CS6 does not open or create files
    I finally got CS6 to work but have no idea what I did that caused it to start working properly again.

  • Why is using Photoshop CS6 as the touchup image editor for Acrobat still a complete failure?

    Image objects in pdfs are losing their positional and other parameters when saved after editing with Photoshop CS6(ONLY).  The problem was acknowledged on the Photoshop forum three months ago, but they said it was up to the Acrobat folks to fix it.  When using most previous versions of Photoshop (CS2-CS5 all tested) as the touchup image editor, Acrobat was able to place the image right back into it's previous position in the pdf and it could  do this without releasing whatever path was used to crop or mask the image (basically it worked great).  However, using Photoshop CS6 as the touchup image editor is still a complete failure.  Any idea when or if this will be fixed?
    Thanks
    Link to PS forum article

    The Photoshop 13.0.1 Update fixes this issue.  Excellent.

  • My photoshop cs6 does not open Nikon raw pictures

    my photoshop cs6 does not open Nikon raw pictures

    Check your version of ACR (Photoshop > About Plug-in > Camera Raw) and see on this list
    Camera Raw plug-in | Supported cameras
    whether your camera should be supported or not.

  • Photoshop CS5 fails to open pdfs

    Photoshop CS5 fails to open some pdfs created in Indesign. The message 'Could not complete your request because of a program error' comes up. Is this posibly a system issue not seeing the file information or a fault in photoshop.

    We can't know. We know nothing about your PDFs nor your system. This could be anything from genuine structural damage in the files to embedding issues with fonts, PDF security stuff or jumbled up color profiles or whatever. You have to provide a lot more details.
    Mylenium

  • New Photoshop CS6, 27" iMac, Opens too Large

    New iMac 27", new Photoshop CS6. Just opening. It opens much larger than my screen so can't get to bottom R to rescale Photoshop and save it.

    Do you have all the updates for CS6?  Retina display support came out with 13.0.3 according to this JK blog post.
    http://blogs.adobe.com/jkost/2013/01/retina-display-support-and-photoshop-cs6.html
    If you already have that update, Google how to use Retina display support with Photoshop.

  • Bridge CS6 can't open image with Photoshop CS6

    I installed Bridge CS6 and Photoshop CS6 with my Mac Pro with drive 1, which was cloned with drive 2 as a backup.
    Now every time I try to open my RAW file in Bridge, it opens the file with the Photoshop with drive 2 instead of 1.
    I have tried to eject the drive 2, but Bridge (with drive 1) fails to find the Photoshop in drive 1.
    I have to force to open the Photoshop CS6 before Bridge in order to open the image, is there a way to sovle this problem?

    This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
    edited
    If you are actually interested in trouble-shooting please read this (in particular the section titled "Supply pertinent information for quicker answers"):
    http://forums.adobe.com/docs/DOC-2325
    What have you done for trouble-shooting so far anyway? (Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point.)
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

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