Photoshop cs6 file defect

why is it so difficult to get help from adobe
I try to find the chat but I allways find the forum (only in English).
Why is it so difficult to find the adobe chat. I don't understand this.
I have a big problem with my adobe software - now photoshop -
after I installed a new windows 7 and than adobe cs6 design standard i
get an error. and i don't know what to do.
the error in german is   diese extrusionsdatei ist feherhaft oder beschädigt.
I think iin English its thes extrusions-file is defect.
Maybe someone can helb.
viele gruesse
brigitte

Have you been keeping up with the updates on PS CS6? While Adobe isn't adding new features to CS6 (as they are to CC) they are keeping up with maintenance issues, bug fixes, etc.
If I were you, I would head to the Adobe Photoshop forum and see if you can find a fix -> http://forums.adobe.com/community/photoshop: a lot more CS6 users there.
Good luck,
Clinton

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