Photoshop cs6 frozen when using the liquify tool
I am facing a very similar problem as the user on this thread: http://forums.adobe.com/message/5163451
Essentially when I open up the liquify tool, even if I just press cancel, photoshop will just freeze and I have to kill the process manually. I suspect it is a video card issue, so I checked and ensure the laptop is using the latest driver.
Mobile Intel® 4 Series Express Chipset Family (driver version: 8.15.10.2869, ig4icd64.dll)
Since I am already running the latest driver, what else can I do to rectify this problem?
Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 16352 MB
Free memory: 10700 MB
Memory available to Photoshop: 14681 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
Display: 3
Display Bounds: top=-120, left=-1600, bottom=1080, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGPUs=2
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2048
gpu[0].RectTextureSize=16384
gpu[0].Renderer="AMD Radeon HD 6900 Series"
gpu[0].RendererID=26392
gpu[0].Vendor="ATI Technologies Inc."
gpu[0].VendorID=4098
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="13.250.18.0"
gpu[0].Driver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64. dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl l"
gpu[0].DriverDate="20131129000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLSupported=0
gpu[0].CUDASupported=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[214748 3647]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
gpu[1].OGLVersion="3.0"
gpu[1].MemoryMB=2048
gpu[1].RectTextureSize=16384
gpu[1].Renderer="AMD Radeon HD 6900 Series"
gpu[1].RendererID=26392
gpu[1].Vendor="ATI Technologies Inc."
gpu[1].VendorID=4098
gpu[1].HasNPOTSupport=1
gpu[1].DriverVersion="13.250.18.0"
gpu[1].Driver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64. dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl l"
gpu[1].DriverDate="20131129000000.000000-000"
gpu[1].CompileProgramGLSL=1
gpu[1].TestFrameBuffer=1
gpu[1].OCLSupported=1
gpu[1].OCLVersion="1.2 AMD-APP (1348.4)"
gpu[1].CUDASupported=0
gpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30"
gpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[214748 3647]
gpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
gpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
gpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
gpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
gpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
Serial number: 91190565021471612959
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Kay\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
S:\, 1,82T, 609,6G free
Z:\, 111,8G, 90,9G free
C:\, 111,7G, 17,8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/07/14-12:09:50 79.543790 79.543790
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/07/14-12:09:50 79.543790 79.543790
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
ARE.dll ARE 2013/07/14-12:09:50 79.543790 79.543790
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/07/14-12:09:50 79.543790 79.543790
BIBUtils.dll BIBUtils 2013/07/14-12:09:50 79.543790 79.543790
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/07/14-12:09:50 79.543790 79.543790
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.116
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/06/11-12:08:08 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.1.2 (14.1.2 x001)
Accented Edges 14.1.2
Adaptive Wide Angle 14.1.2
Angled Strokes 14.1.2
Average 14.1.2 (14.1.2 x001)
Bas Relief 14.1.2
BMP 14.1.2
Camera Raw 8.3
Camera Raw Filter 8.3
Chalk & Charcoal 14.1.2
Charcoal 14.1.2
Chrome 14.1.2
Cineon 14.1.2 (14.1.2 x001)
Clouds 14.1.2 (14.1.2 x001)
Collada 14.1.2 (14.1.2 x001)
Color Halftone 14.1.2
Colored Pencil 14.1.2
CompuServe GIF 14.1.2
Conté Crayon 14.1.2
Craquelure 14.1.2
Crop and Straighten Photos 14.1.2 (14.1.2 x001)
Crop and Straighten Photos Filter 14.1.2
Crosshatch 14.1.2
Crystallize 14.1.2
Cutout 14.1.2
Dark Strokes 14.1.2
De-Interlace 14.1.2
Dicom 14.1.2
Difference Clouds 14.1.2 (14.1.2 x001)
Diffuse Glow 14.1.2
Displace 14.1.2
Dry Brush 14.1.2
Eazel Acquire 14.1.2 (14.1.2 x001)
Embed Watermark 4.0
Entropy 14.1.2 (14.1.2 x001)
Extrude 14.1.2
FastCore Routines 14.1.2 (14.1.2 x001)
Fibers 14.1.2
Film Grain 14.1.2
Filter Gallery 14.1.2
Flash 3D 14.1.2 (14.1.2 x001)
Fresco 14.1.2
Glass 14.1.2
Glowing Edges 14.1.2
Google Earth 4 14.1.2 (14.1.2 x001)
Grain 14.1.2
Graphic Pen 14.1.2
Halftone Pattern 14.1.2
HDRMergeUI 14.1.2
IFF Format 14.1.2
Ink Outlines 14.1.2
JPEG 2000 14.1.2
Kurtosis 14.1.2 (14.1.2 x001)
Lens Blur 14.1.2
Lens Correction 14.1.2
Lens Flare 14.1.2
Liquify 14.1.2
Matlab Operation 14.1.2 (14.1.2 x001)
Maximum 14.1.2 (14.1.2 x001)
Mean 14.1.2 (14.1.2 x001)
Measurement Core 14.1.2 (14.1.2 x001)
Median 14.1.2 (14.1.2 x001)
Mezzotint 14.1.2
Minimum 14.1.2 (14.1.2 x001)
MMXCore Routines 14.1.2 (14.1.2 x001)
Mosaic Tiles 14.1.2
Multiprocessor Support 14.1.2 (14.1.2 x001)
Neon Glow 14.1.2
Note Paper 14.1.2
NTSC Colors 14.1.2 (14.1.2 x001)
Ocean Ripple 14.1.2
Oil Paint 14.1.2
OpenEXR 14.1.2
Paint Daubs 14.1.2
Palette Knife 14.1.2
Patchwork 14.1.2
Paths to Illustrator 14.1.2
PCX 14.1.2 (14.1.2 x001)
Photocopy 14.1.2
Photoshop 3D Engine 14.1.2 (14.1.2 x001)
Photoshop Touch 14.0
Picture Package Filter 14.1.2 (14.1.2 x001)
Pinch 14.1.2
Pixar 14.1.2 (14.1.2 x001)
Plaster 14.1.2
Plastic Wrap 14.1.2
PNG 14.1.2
Pointillize 14.1.2
Polar Coordinates 14.1.2
Portable Bit Map 14.1.2 (14.1.2 x001)
Poster Edges 14.1.2
Radial Blur 14.1.2
Radiance 14.1.2 (14.1.2 x001)
Range 14.1.2 (14.1.2 x001)
Read Watermark 4.0
Reticulation 14.1.2
Ripple 14.1.2
Rough Pastels 14.1.2
Save for Web 14.1.2
ScriptingSupport 14.1.2
Shake Reduction 14.1.2
Shear 14.1.2
Skewness 14.1.2 (14.1.2 x001)
Smart Blur 14.1.2
Smudge Stick 14.1.2
Solarize 14.1.2 (14.1.2 x001)
Spatter 14.1.2
Spherize 14.1.2
Sponge 14.1.2
Sprayed Strokes 14.1.2
Stained Glass 14.1.2
Stamp 14.1.2
Standard Deviation 14.1.2 (14.1.2 x001)
STL 14.1.2 (14.1.2 x001)
Sumi-e 14.1.2
Summation 14.1.2 (14.1.2 x001)
Targa 14.1.2
Texturizer 14.1.2
Tiles 14.1.2
Torn Edges 14.1.2
Twirl 14.1.2
Underpainting 14.1.2
Vanishing Point 14.1.2
Variance 14.1.2 (14.1.2 x001)
Variations 14.1.2 (14.1.2 x001)
Water Paper 14.1.2
Watercolor 14.1.2
Wave 14.1.2
Wavefront|OBJ 14.1.2 (14.1.2 x001)
WIA Support 14.1.2 (14.1.2 x001)
Wind 14.1.2
Wireless Bitmap 14.1.2 (14.1.2 x001)
ZigZag 14.1.2
Optional and third party plug-ins:
Alien Skin Eye Candy 7 Autolayer 7.0.0
Eye Candy 7 7.0.0
Plug-ins that failed to load: NONE
Flash:
Boligfoto
Mini Bridge
Adobe Exchange
Kuler
Installed TWAIN devices: NONE
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System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-10-16T08:28:36.000000000Z
EventRecordID
44126
Channel
Application
Computer
ymginete-PC
Security
EventData
Photoshop.exe
13.0.0.0
4f61c045
ig4dev64.dll
8.14.10.1930
4aba7141
c0000005
0000000000012b60
8dc
01cdab692857ead1
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
C:\WINDOWS\SYSTEM32\ig4dev64.dll
7a7074c2-176b-11e2-a136-001d72377133
System
Provider
[ Name]
Windows Error Reporting
EventID
1001
[ Qualifiers]
0
Level
4
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-10-16T08:28:40.000000000Z
EventRecordID
44129
Channel
Application
Computer
ymginete-PC
Security
EventData
0
APPCRASH
Not available
0
Photoshop.exe
13.0.0.0
4f61c045
ig4dev64.dll
8.14.10.1930
4aba7141
c000041d
0000000000012b60
C:\Users\ymginete\AppData\Local\Temp\WERD5FA.tmp.WERInternalMetadata.xml
C:\Users\ymginete\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe _cd69496d033ea36c1fee54b7c963843df62ef9_0d2cdb95
0
7b97aed9-176b-11e2-a136-001d72377133
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Type: GPU
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PCIe Lane Width: x16
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iMac:
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The error code, from Event Viewer:
Faulting application name: Photoshop.exe, version: 11.0.2.0, time stamp: 0x4bf2d4f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65637275
Faulting process id: 0xe28
Faulting application start time: 0x01cb2bb3471d87bf
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Faulting module path: unknown
Report Id: b412e368-97ab-11df-8f49-001d60b646ef
Details:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-07-25T05:15:57.000000000Z
EventRecordID
78845
Channel
Application
Computer
Gatherum
Security
EventData
Photoshop.exe
11.0.2.0
4bf2d4f6
unknown
0.0.0.0
00000000
c0000005
65637275
e28
01cb2bb3471d87bf
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
unknown
b412e368-97ab-11df-8f49-001d60b646ef
Details in XML View:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-25T05:15:57.000000000Z" />
<EventRecordID>78845</EventRecordID>
<Channel>Application</Channel>
<Computer>Gatherum</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>11.0.2.0</Data>
<Data>4bf2d4f6</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>65637275</Data>
<Data>e28</Data>
<Data>01cb2bb3471d87bf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe</Data>
<Data>unknown</Data>
<Data>b412e368-97ab-11df-8f49-001d60b646ef</Data>
</EventData>
</Event>
System Specifications:
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
System Manufacturer: HP-Pavilion
System Model: GN697AA-ABA a6214x
Processor: Intel Pentium Dual CPU E2160 @ 1.80 GHz (2 CPUs)
Memory: 2048MB RAM
DirectX Version: DirectX 11
Display Device:
Name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
DAC Type: Integrated RAMDAC
Approx. Total Memory: 1010 MB
Current Display Mode: 1440 x 900 (32 bit) (60 Hz)
Photoshop Version: CS4 Extended 11.0.2Even a decent RAM upgrade is usually only a few hundred dollars nowadays, but it's not a trivially simple process. That said, with a little research and care you can do it. Alternatively, you can hire people (e.g., "Geek Squad") to do such an upgrade.
First, you'll need to know what your operating system capacity is. For example, a 32 bit Windows system can really only use up to a bit more than 3 GB of RAM, while a 64 bit Windows system can use all the RAM you can find a place to plug in. What version of Windows are you running?
Then you'll need to determine what RAM you have installed and what your computer's maximum RAM capacity is - usually you can do this through internet research, either by visiting your computer manufacturer's web site or doing google searches. There are even RAM manufacturer web sites that will tell you what kind of RAM your computer needs and suggest sources, for example:
http://www.kingston.com/
It may be that you can just plug additional chips into currently empty sockets, or it is possible you'll need to replace the RAM chips you have installed in your computer to make room for an upgrade. Every computer is different.
If you list your computer model and current RAM that you have installed here, it may be that someone can help with more specific advice.
-Noel -
Can someone please tell me why I am getting an error when using my Liquify tool?
I am receiving an "error"window when using my Liquify tool in Filters. I receive a "delayed write failed" window also...I heard a loud honking sound and then my ability to use the tool is frozen. A little help please?
You're not alone. There have been several threads about this issue:
http://forums.adobe.com/thread/1408767?tstart=60
http://forums.adobe.com/thread/1358619?tstart=120
http://forums.adobe.com/thread/1407847?tstart=150
http://forums.adobe.com/thread/1404674?tstart=420
They're all informative, but I think the last one might be what you want. -
I am trying to use the liquify tool for the first time. I created a new document (RGB/8). Before I place my photo, the liquify option is available. After I place the photo, the liquify option disappears. What am I doing wrong?
What am I doing wrong?
For one thing you forgot to mention the version of Photoshop you use.
Did you place the image as a Smart Object? Liquify got Smart-capabilities with Photoshop CC. -
Can you merge two user accounts on a macbook? my wife has created a new user on her new macbook air then, inadvertently, created a second one when using the migration tool. 1st a/c has her office 365 install, while 2nd has her itunes database, docs and contacts. What is the best way forward to get everything into the one account? Not sure if the office 365 will allow another installation into the second account, otherwise would just do that and delete the first, if that is possible?
There is no merge but you can move data from one account to another via the Shared folder. Data is copied from Shared. Watch your free space when copying. These are large files. Do one at a time if you are on a small drive. After making copy, delete from other users before you start next copy.
Office365 installs in the main Applications folder and is available for all users on the computer. Activation is tied to the drive not the User. -
When using the measure tool the imputed scale resets to 1to1 as soon as you perform another action. How do you get the scale to lock?
Hi there - I think I am having problems associated withg Cause 9 in that in google mail I have another pop email address associated so that I can send using this email address, but then I have both addresses setup seperately in BIS. When I receive a mail from GMAIL I receive a duplicate with "received by: unknown" in the header. I had gmail setup so that it would send using by pop email address as default.
In your answer the settings for the two filters you recommend creating are broken links and I canot actually see them. What are they?
Also What do you recommend setup wise with gmail and a pop account. Some people say it is better to get gmail to receive the pop mail account and run the whole account from there. Blackberry doesn't seem to like this setup very much. Should I completely dissociate the pop account and to try and clarify the distinction between the two? Or should I setup a second gmail account and have that poll my pop account and then have the blackberry feed off these two gmail accounts? The reason I am considering this option is gmail provides a lot of storage and online continuity and this would effectively persist my account.
Your help would be much appreciated.. I have had blackberry woes now for over a month and I have spent hours with various support personel, tried deleteing and sending down new service books etc etc but had no luck yet.
thanks,
Nathan -
When using the crop tool the whole picture disapears!
When using the crop tool the whole picture disapears????
the screen is blank everything is gone!1. Open the image file
2. Select Crop Tool
3. Click once in the picture to activate the crop tool (without dragging) <-- Once in awhile, I accidentally click and drag to activate, and the whole image turns gray, and I must hit undo.
4. Adjust crop edges -
When using the brush tool to paint a color, it is painting different, random colors
When using the brush tool to paint a color, it is painting different, random colors (Elements 11)
Click on the top right corner in the tool option bar of the brush tool and select "Reset Tool". Probably your blending mode other than 'Normal' is selected.
-
When using the rectangle tool in CS5, a graph appears in the shape. How do I turn the graph off?
Thanks!It might be the pixel grid if your zoomed in greater than something like 500% to 700%.
Go under View>Show and uncheck Pixel Grid.
Or maybe you have a layer style set in the tool options bar for shape layers.
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