Photoshop cs6 - How do you stop the "Help Improve Adobe's Products" window from appearing?
EVERY time I open Photoshop CS6 I get the damn "Help Improve Adobe's Products" box appearing. I've clicked 'Participate' and answered all the questions ... I've pressed 'Do Not Participate' ... many times !
The darn window still opens every time I open PS6 .... driving me nuts!!
PS ... on a Mac ... in Australia.
There must be a way of getting rid of it ...
AND ... further ... on one of my machines ... my Mac Air ... for a while Photoshop CS6 would HANG completely (spinning beach ball) when the "Help Improve Adobe's Products" window opened BUT with no text in the box ... yup ... CS6 hung when the box opened completely empty of text !!
Would not like that to happen whilst on an assignment 'on the road' !!!
Plaese advise !!! Thanks
I am told MacKeeper causes problems. Hopefully you did not install that.
The only idea remaining is to uninstall/clean/reinstall.
Let's go over that:
No need to deactivate, so skip that.
In your CS6 folder is a shortcut to the uninstaller. I would like you to check "Remove Preferences" when you run the uninstaller.
When that's done, download the CS-CC Cleaner for the Mac. Run that.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
As far as your Mac goes, Run Disk Utility on your volume.
Verify Disk
Repair Permissions.
Then reinstall CS6 and updates.
It's is a "nuke and pave" approach, but if you do not want to be messing with internals you do not understand, it's the best way to go.
Gene
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