Photoshop cs6 installation fails to initialize in win 7

have repeatedly downloaded, opened the zip file, clicked on the 'setup' file, each time (4 so far), error message of: installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
I download/install the support advisor which detects: no problems. argh!!
What now???

So is the .zip file is extracting without error?
Have you tried rebooting yet?
What about turning off virus scan? or other potential conflicting software?

Similar Messages

Photoshop CS6 installer fails to initialize

After downloading the Mac version of Photoshop CS6 using Download Assistant, I attempted to install it as a trial. When I launch the Photoshop CS6 install app, it comes back with "We've encountered the following issues -- installer failed to initialize." It suggested Adobe Support Advisor be downloaded to detect the problem. I downloaded and ran that. It comes back with "Inspection could not identify any issues. Please contact Adobe Support for further assistance." So here I am...

At first download the Adobe applciation manager manually from the locations:
Mac: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438
Windows: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID=4437
Later If you are still facing issue. Rename Media_db, pdb and OOBE folder.
The path for the above files will be:
1: OOBE
Windows: C>Program files or Program files(x86)>Common files>Adobe>OOBE and rename the OOBE folder to like (OOBEold).
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>OOBE .
Note: The library will be hidden in Mac OS X version 10.7 and later you can access the hidden library ie the root library by In the Finder, choose Go > Go To Folder.
In the Go To Folder dialog, type ~/Library and click Go to access the hidden library.
2:Location of Media_db, pdb files.
Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.
After renaming OOBE, Media_db, pdb files run the Application manager which was downloaded and if the issue still persists then:
Create a new Administartor account and the restart the computer and log in back to the created new admin account , log in to CCm account and then try it will work.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?'

Re: Photoshop CS6 installer fails to initialize

I am having a similar issue and it's driving me bananas. I have Photoshop CS6 on a disc (old school, I know) and a serial number, but when I try to install in on my brand new MacBook Pro, nothing happens!!
This is the third time I try and I always get to the exact same spot. I'll show you with a picture.
This is where I get stuck. I click on Install and nothing happens. Can anybody help me?

Hi nath68855047,
Looking at the screenshot it seems you are installing Adobe Photoshop CC 2014 not Adobe Photoshop CS6. In case you want to install Adobe Photoshop CS6, download it from the link below.
Download CS6 products
Parag

CS6 install fails to initialize on Win 7 PC

CS6 install fails to initialize on Win 7 PC. Have tried CS Cleaner Tool, installing from admin account, downloading Application Manager separately, and verified install media. The PDApp.log show PIM errors; Failed to load updaterInventory Library, Error in _pimCreateAndValidateUpdateInventoryLibrary, Setup - Unable to free PIM object. Any help appreciated.

Hi haydo,
This error usually comes up when the Updater inventory is corrupted in installer.
Please Redownload and extract the installer.
Ref. KB : http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

Unable to install photoshop cs6 (installation programm cannot initialize)

Unable to install photoshop cs6 (installation programm cannot initialize)

Moving this discussion to the Downloading, Installing, Setting Up forum.
Kimd82553076 what specific errors are you able to locate in the installation logs? For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC.

After Effects CS6 Installer fails to initialize continuoesly

After Effects CS6 Installer fails to initialize numerouse times. Have tried alll that is suggested. Help Please

We cannot know. You are not providing any system information and other details.
Mylenium

Download for CS6 installer failed to initialize, downloaded both files, extracted to a folder, but doesn't install.

have new new machine and i'm trying to put CS6 back on without luck.
downloaded two files from;
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
PhotoShop CS6, English
extracted the zip to a folder,
"we've encountered the following issues"
"Installer failed to initialize. this could be due to a missing file. please download adobe support advisor to detect the problem" the link to the support advisor says discontinued.
i just want to install photoshop CS6.

download both files, don't manually extract the 7z and click or double click the exe.

Adobe Premiere and After Effects CS6 installer failed to initialize on Mac Book Air

Hi everybody,
I'm trying to install Adobe Premiere and After Effects CS6 for at least a month now.
I have downloaded the .dmg file at the Adobe Website and it starts to initializing the installer, then a error show up:
"The installer could not initialize. Download the Adobe Support Advisor."
There is no Adobe Support Advisor when I clicked on the link. "The Adobe Support Advisor has been discontinued" (http://www.adobe.com/support/loganalyzer/)
I've tried this many times, but every time being a failure.
EtreCheck version: 2.1.8 (121)
Report generated 19 de abril de 2015 16:29:58 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Air (13-inch, Mid 2013) (Technical Specifications)
    MacBook Air - model: MacBookAir6,2
    1 1.3 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Not upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 93
Video Information: ℹ️
    Intel HD Graphics 5000
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.10.3 (14D131) - Time since boot: 0:0:38
Disk Information: ℹ️
    APPLE SSD SD0128F disk0 : (121,33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / [Startup]: 120.10 GB (11.53 GB free) (Low!)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Application Support/Avast/components/fileshield/unsigned
    [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
        /Library/Application Support/Avast/components/proxy/unsigned
    [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    [running]    com.avast.update-agent.plist [Click for support]
    [loaded]    com.avast.userinit.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.avast.init.plist [Click for support]
    [loaded]    com.avast.uninstall.plist [Click for support]
    [loaded]    com.avast.update.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.avast.home.userinit.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Aplicativo (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 [Click for support]
    DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.2.1 [Click for support]
Safari Extensions: ℹ️
    Avast Online Security
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 120.10 GB Disk used: 108.57 GB
    Destinations:
        HD Hayra [Local]
        Total size: 499.75 GB
        Total number of backups: 3
        Oldest backup: 2014-09-04 21:52:41 +0000
        Last backup: 2015-01-18 03:21:42 +0000
        Size of backup disk: Excellent
            Backup size 499.75 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
        31%    com.avast.daemon
        17%    lsregister
         5%    identityservicesd
         3%    WindowServer
         2%    coreservicesd
Top Processes by Memory: ℹ️
    147 MB    com.avast.daemon
    103 MB    Spotlight
    77 MB    Dropbox
    73 MB    ocspd
    60 MB    com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
    352 MB    Free RAM
    1.84 GB    Active RAM
    1.47 GB    Inactive RAM
    628 MB    Wired RAM
    1.96 GB    Page-ins
    12 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 19, 2015, 04:27:45 PM    Self test - passed
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    Apr 16, 2015, 11:59:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-16-235935_[redacted].cras h
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Hi Thomas,
Kindly try the below mentioned link.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini

Adobe CS6 'Installer failed to initialize' on Windows 7. Help!

I downloaded the Adobe Extended CS6 from Adobe.com on to my Windows 7 (HP) Dell laptop on 64bit.
After unpacking the downloaded file, I tried to run the installer but got the message - 'Installer failed to initialize'. It tells me to dowload the Adobe Support Advisor but the program is no longer available. See- Adobe - Adobe Support Advisor
This new link just gives generic links. (Thanks for that Adobe!)
In trying to fix this, I have uninstalled all Adobe Cloud/Flash software and ran the Adobe Creative Cloud Cleaner and CCleaner tools. And yet the problem persists.
I've lost half a day trying to fix this, so if there's anyone out there who can help I'd be very grateful!

Is your user profile on the C: drive? How about the Temp directory?
You'll probably also find this KB article helpful: Troubleshoot with install logs | CS5, CS5.5, CS6, CC

Adobe CS6 "installer failed to initialize"

Have been installing CS6 manually across our site for about a week, suddenly the install has stopped working and I receive the following error;
"We've encountered the following issues
Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem."
When I click on the link to "Get Adobe Support Advisor", it says its discontinued! - Irritating

Cabsupportinfo are you installing using a fresh copy of the installation files?
For the specific error I would recommend reviewing your PDApp.log file. You can find details on how to locate and interpret your PDApp.log file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. You are welcome to post any specific errors you discover.

Dreamweaver CS6 'Installer Failed to Initialize' Message on Mac OS 10

I have to reinstall Dreamweaver CS6 after having issues after a hard drive failure. I'm getting an 'Installer failed to initialize' message. I'm on Mac OS 10.10.2. Any suggestions?Dre

Hello,
Where did you get the installer file from?
You can try the link below and download and install Dreamweaver CS6.
During the installation process you would need to select the option to insert Serial number to authenticate.
Download CS6 products
Select relevant file as per your operating system.
Regards
Vivek

Adobe Photoshop CS5 "Installer failed to initialize"

Hey!
So i Just downloaded CS5, I Open the .dmg and then i click on the install and i get a message which says "Installer failed to initialize".
According to the support app this is the reason:
"cpsid_83570: Conflicting processes running while installing - Creative Suite 5"
I have tried Rebooting and closing all applications but i cant get it to work.
I shall hasten to add that the first time i ever opened it up it worked but i had to cancel while it was installing.
Thank you
—Alex
www.alexodam.com

I have tried this path in terminal:
sudo <Alexander Odam's MacBook/Macintosh HD/Users/Alex/Documents/Adobe Photoshop CS5/Install.app>/Contents/MacOS/Install
But nothing happens:
Is there something i am doing wrong?
Thanks
—Alex

CS6 installer failed to initialize

Hi, I have OX 10.8.2 and can't get CS6 master collection to install, keeps on giving the message that installer failed to initialize. Have tried all the solutions you suggested but still no success. I don't know how to fix it.

Since this appears to be your first posting, there is no record here of "all the solutions you suggested". Can you provide details of what the error message(s) you get are saying, and identify the solutions you mention?

Installer failed to initialize in win 8.1

I am trying to install my Dreamweaver CS5, and I get the "Installer failed to initialize" error message.
I followed the link for analysis of the installer, but could not open the .mlf file.
I contacted Adobe support and they gave me a link to download the software, but I still get the same error message.
I am using win 8.1

Hi STCDennis,
Please share the PDApp.log from your computer. This will help us analysis the problem and provide you the fix.
Location of PDApp.log is TEMP folder on your computer.
NOTE : Please don't paste the log here rather paste it on pastebin.com website
Thanks,
Manish Sharma

Problems installing CS6 - "installer failed to initialize. Please download Adobe Support Adisor" Ado

"installer failed to initialize. Please download Adobe Support Adisor"
I downloaded Advisor and ran it but it found nothing wrong.
Any ideas why it won't install?

There were not any logs pertaining to Creative suite 6 only for muse and cs3.
Any suggestions on installing? I'm running 10.6.8
My system is:
Model Name:
iMac
Model Identifier:
iMac9,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
2.66 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache:
6 MB
Memory:
4 GB
Bus Speed:
1.07 GHz
Boot ROM Version:
IM91.008D.B08
SMC Version (system):
1.45f0
Serial Number (system):
QP93000V0TJ
Hardware UUID:
30E49143-FEE1-54B3-9659-6D7277B318E8

Photoshop cs6 installation fails to initialize in win 7

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