Photoshop CS6 Installation Failure

I have tried numerous times to install PS6 but every time I get the Installation Failed error message.
Id, Fl, Ai, Dw, Acrobat X have all installed without any problems.
I have a new Mac Pro 3.33 GHz 6-Core Intel Xenon with OS X 10.8.1
I do still have CS5 installed on my system.
Any thoughts on how to get this to install?

FYI:
The error from the Adobe Applications Manager was:
     Installation Failed
     The download appears corrupted. Press Cancel, wait a few minutes and try again. (-60)"
Below is a screen shot of the error I was getting when attempting to install PS CS6 form the Adobe Applications Manager.
As I just posted I was able to get it installed by downloading the trial version and registering it durring the installation with my Creative Cloud Account info.
Hope that helps.

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  • Photoshop CS6 Update Failures  -  absolutely frustrated

    Once again, after completely removing the Web / Creative suite and re-installing (because we could not update when the last revision of PS came out)    we   have gotten an update failure on Photoshop CS6 Extended when the updater tried to apply the latest update - 13.0.4
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    Here is the contents onf the log file: 
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 28 error(s), 1 warning(s)
    ERROR: DW023: The extension payload: {15FB37DE-0C42-4C60-ACD3-45E136CCFFAE} Adobe Photoshop CS6 Hungarian Language Pack_13.0.4_AdobePhotoshop13-hu_HU 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Hungarian Language Pack_AdobePhotoshop13-hu_HU
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {2CCB171C-8FED-4DF1-900A-A4235D8E0040} Adobe Photoshop CS6 Norwegian Language Pack_13.0.4_AdobePhotoshop13-nb_NO 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Norwegian Language Pack_AdobePhotoshop13-nb_NO
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {31E0BB6C-FE09-495D-BEDE-6F3473827670} Adobe Photoshop CS6 IL English Language Pack_13.0.4_AdobePhotoshop13-en_IL 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 IL English Language Pack_AdobePhotoshop13-en_IL
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {3B4537F1-68AF-4061-A847-E2C6986ED902} Adobe Photoshop CS6 Korean Language Pack_13.0.4_AdobePhotoshop13-ko_KR 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Korean Language Pack_AdobePhotoshop13-ko_KR
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {3E23882F-4750-4548-843D-178BC1F834DF} Adobe Photoshop CS6 Czech Language Pack_13.0.4_AdobePhotoshop13-cs_CZ 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Czech Language Pack_AdobePhotoshop13-cs_CZ
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {3E6ADC58-9FEF-42B1-8BF4-A881BFF39E9F} Adobe Photoshop CS6 Spanish Language Pack_13.0.4_AdobePhotoshop13-es_ES 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Spanish Language Pack_AdobePhotoshop13-es_ES
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {50EE905C-9E11-4D2F-A90D-50E9F60AF47D} Adobe Photoshop CS6 German Language Pack_13.0.4_AdobePhotoshop13-de_DE 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 German Language Pack_AdobePhotoshop13-de_DE
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {51C0E161-8901-46B3-95FB-89E1AC3EC4C9} Adobe Photoshop CS6 AE English Language Pack_13.0.4_AdobePhotoshop13-en_AE 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 AE English Language Pack_AdobePhotoshop13-en_AE
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {54751220-7107-4EEA-AFE1-A404C4993C34} Adobe Photoshop CS6 North American Spanish Language Pack_13.0.4_AdobePhotoshop13-es_MX 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 North American Spanish Language Pack_AdobePhotoshop13-es_MX
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {73088CD1-4272-4776-9229-3B05BCE0842B} Adobe Photoshop CS6 Italian Language Pack_13.0.4_AdobePhotoshop13-it_IT 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Italian Language Pack_AdobePhotoshop13-it_IT
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {90B5470D-5115-4019-8B66-88E7C59E90A3} Adobe Photoshop CS6 Russian Language Pack_13.0.4_AdobePhotoshop13-ru_RU 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Russian Language Pack_AdobePhotoshop13-ru_RU
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {97C7709F-8794-489D-9EE6-E68D8510AAAA} Adobe Photoshop CS6 Swedish Language Pack_13.0.4_AdobePhotoshop13-sv_SE 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Swedish Language Pack_AdobePhotoshop13-sv_SE
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {A3B28D1A-DC4D-4365-832B-F17FEE8572F6} Adobe Photoshop CS6 MA French Language Pack_13.0.4_AdobePhotoshop13-fr_MA 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 MA French Language Pack_AdobePhotoshop13-fr_MA
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {AE6D3B4F-A4A7-4EA4-8344-F0FF5539254D} Adobe Photoshop CS6 International English Language Pack_13.0.4_AdobePhotoshop13-en_GB 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {B42E6B04-66F6-446E-A4AB-8D24D3FF9212} Adobe Photoshop CS6 Finnish Language Pack_13.0.4_AdobePhotoshop13-fi_FI 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Finnish Language Pack_AdobePhotoshop13-fi_FI
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {B56F84F2-AABB-4860-88B9-1A54CFFD2CD1} Adobe Photoshop CS6 Brazilian Portugese Language Pack_13.0.4_AdobePhotoshop13-pt_BR 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Brazilian Portugese Language Pack_AdobePhotoshop13-pt_BR
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {BC66696A-2C2F-4488-8075-627D7A69B473} Adobe Photoshop CS6 Turkish Language Pack_13.0.4_AdobePhotoshop13-tr_TR 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Turkish Language Pack_AdobePhotoshop13-tr_TR
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {C1132F98-CB10-494C-A09C-2FC72BEBEA16} Adobe Photoshop CS6 Chinese (traditional) Language Pack_13.0.4_AdobePhotoshop13-zh_TW 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Chinese (traditional) Language Pack_AdobePhotoshop13-zh_TW
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {C2B180C0-05C0-4757-94E8-BBCD5A222AA8} Adobe Photoshop CS6 Chinese Language Pack_13.0.4_AdobePhotoshop13-zh_CN 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Chinese Language Pack_AdobePhotoshop13-zh_CN
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {C896EA93-B9D3-4EDF-9637-CC45B7513273} Adobe Photoshop CS6 French Language Pack_13.0.4_AdobePhotoshop13-fr_FR 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 French Language Pack_AdobePhotoshop13-fr_FR
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {D8D3E251-3793-47E3-B3CB-88B0ED985F68} Adobe Photoshop CS6 Polish Language Pack_13.0.4_AdobePhotoshop13-pl_PL 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Polish Language Pack_AdobePhotoshop13-pl_PL
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {F006BCA5-F4F4-456B-B928-7AD8AA8252C0} Adobe Photoshop CS6 Japanese Language Pack_13.0.4_AdobePhotoshop13-ja_JP 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Japanese Language Pack_AdobePhotoshop13-ja_JP
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {F070D96E-C124-459D-9543-72ED7D201E5E} Adobe Photoshop CS6 Ukrainian Language Pack_13.0.4_AdobePhotoshop13-uk_UA 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Ukrainian Language Pack_AdobePhotoshop13-uk_UA
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {F16E3A78-7F89-44C1-91FB-C111823D0B4C} Adobe Photoshop CS6 Dutch Language Pack_13.0.4_AdobePhotoshop13-nl_NL 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Dutch Language Pack_AdobePhotoshop13-nl_NL
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {F2D5EF84-DE61-42AF-B21D-E21E13C1A8F8} Adobe Photoshop CS6 Canadian French Language Pack_13.0.4_AdobePhotoshop13-fr_CA 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Canadian French Language Pack_AdobePhotoshop13-fr_CA
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ERROR: DW023: The extension payload: {FD8AE12F-9B94-4A71-B334-6061D877D422} Adobe Photoshop CS6 Danish Language Pack_13.0.4_AdobePhotoshop13-da_DK 13.0.4.0 requires a parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS6 Danish Language Pack_AdobePhotoshop13-da_DK
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    ----------- Payload: {D05F6C17-7D5C-47F8-B64C-927BCA844013} Adobe Photoshop CS6 Core_13.0.3_AdobePhotoshop13-Core 13.0.3.0 -----------
    WARNING: DW063: Command ARKPatchCommand failed.(Seq 419)
    ----------- Payload: {77B1BDEC-F7FB-4330-B9FD-180C0D22A757} Adobe Photoshop CS6 Core_13.0.4_AdobePhotoshop13-Core 13.0.4.0 -----------
    ERROR: DW063: Command ARKPatchCommand failed.(Seq 418)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop CS6 Core_13.0.4_AdobePhotoshop13-Core: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Fri Jan 18 07:06:16 2013  INFO
    Exit Code: 6 - Silent workflow completed with errors.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW023, DW063 ... WARNING: DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Computer #1
    Interesting...  I rebooted the computer,   killed the installer / updater process  and manually installed the update and it took. 
    Computer #2 
    I deleted the installer,  and re-installed it (the installer) and it  still produced the language errors  but it also took, update successful.
    Computer #3
    Same as #2
    Conclusion =  Installer is buggy and has been for the past 3 releases of PS.    Make note to self,  manual install PS update from now on and save a lot of time.... 
    I do appreciate the reply. 

  • Photoshop CS6 installation error

    Got the following error log while trying to install:
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DS003, DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 12 fatal error(s), 37 error(s), 0 warning(s)
    ----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeCameraRawProfile7.0All\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{539AEF15-3A2B-4A31-A587-7E90F7D9C700}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeAPE3.3-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{354D20E6-A25F-4728-9DA6-C9003D8F2928}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeSuiteSharedConfiguration3-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{B8ADDCBD-30D9-4366-AE25-089CEF76C8E1}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\SwitchBoard2.0All\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CFA46C39-C539-4BE9-9364-495003C714AD}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeAPE3.3_x64-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{9254D539-549A-41DD-A7DA-251766F2B76F}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeCMaps4_x64-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{99290358-A784-4218-A7BA-954AE5F9207C}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {093DEFC4-542D-4D0A-8162-0592055515F4} Adobe XMP Panels 4.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeXMPPanelsAll\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{093DEFC4-542D-4D0A-8162-0592055515F4}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobePDFL10.9_x64-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{246C4B99-19F7-4475-9787-5FF8595B86D7}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeTypeSupport11_x64-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{B2D792AF-F407-4EFA-9A03-3F2A476146F6}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeCameraRaw7.0All-x64\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{55F0AFED-606D-476A-A07A-134291002FBA}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobePhotoshop13-Support\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{1F955A4A-F365-4379-AEE2-B7C83E1AA883}'. Error: Error 2 The system cannot find the file specified.
    ----------- Payload: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 -----------
    FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobePhotoshop13-Driver\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}'. Error: Error 2 The system cannot find the file specified.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Bridge CS6 (64 Bit): Install failed
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Support: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS6: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - AdobeColorNA CS6: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7 (64 bit): Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Driver: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 IL English Language Pack_x64_AdobePhotoshop13-en_IL_x64: Install failed
    ERROR: DW050:  - Adobe Player for Embedding x64 3.3: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS6: Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
    ERROR: DW050:  - AdobeTypeSupport x64 CS6: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6 x64: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    Please help...

    Error "Exit 6" or "Exit 7"
    Mylenium

  • Photoshop CS6 Installation problems - Macbook

    I've been trying to install a trial version of photoshop on my macbook, it's an early 2009 model.
    Each time I try to install photoshop cs6 I get an error message, I have photoshop cs5 on this laptop, but I need cs6 for college, can anybody help? The error message I keep getting is ;
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050, DW062 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 49 error(s), 0 warning(s)
    ----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {2591B843-8028-4395-9DEE-03AF8D631539} Adobe Player for Embedding 3.3 3.3.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {4F427880-01EA-4E0F-AAE2-9ADE97563A21} Adobe Utilities CS6 4.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6 4.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {148542D8-49CA-482A-A334-1D54C5A9D53B} Adobe XMP Panels 4.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6 11.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ----------- Payload: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6: Install failed
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Support: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - AdobeColorNA CS6: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - Adobe Utilities CS6: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Driver: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - PDF Settings CS5: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - AdobeCMaps CS6: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

    Hi,
    Please restart the system and try once again. If the problem persists, please let us know the contents of following locations:
    /Library/LaunchDaemons/
    /Library/LaunchAgents/
    ~/Library/LaunchAgents/
    Thanks for your patience.
    - Adobe team

  • CS6 Installation Failure - Adobe Genuine Software Verification Error

    I am trying to install CS6 as a trial version on my Windows8 laptop but keep being told that my software is counterfeit (" Installation Failure - Adobe Genuine Software Verification Error").
    I have uninstalled and re-downloaded it with no success, and the only forum post i can see on this suggests checking the date/time on the PC are correct (which they are).
    Any further ideas?  
    Many thanks

    Thanks very much for replying Mylenium - i found this before but it only contains a link to photoshopCC rather than CS6 unless I have missed it??.    I have bought a licence for the student/teacher edition of CS6 (which I am still waiting for) so presume that downloading photoshop CC wont work.  
    I have also tried the 'troubleshoot' link provided but couldnt find anything specific to this error.
    Has anyone successfully resolved this problem for CS6?
    Cheers

  • CS6 installation failure on OsX 10.6

    On OsX 10.6.8 I keep getting a "Some items for the following product(s) could not be installed successfully.
    And the error logs read as:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS013 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 16 error(s), 2 warning(s)
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 21)
    ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 11)
    ----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 3)
    ----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 5)
    ----------- Payload: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 2260)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2260)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

    I have  the same problem trying to install to a Mac Mini
    Installation ended with following:
    Error summary as follows:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS013 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 16 error(s), 3 warning(s)
    WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 21)
    ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 11)
    ----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 3)
    ----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 5)
    ----------- Payload: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 2260)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2260)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    I was able to install on an earlier version Mini with OS 10.7.3 and an Intel Core 2 duo.
    Pretty frustrated...

  • Why can't photoshop CS6 installer initialize on my Mac?

    Hi everybody,
    Just today, I was trying to download Photoshop CS6 trial from Adobe's website.
    I downloaded the .dmg file, and mounted it.
    In the window that popped up, it contained a blue folder.
    I clicked it, and a window containing several files and a red installer popped up.
    I clicked the red installer, and an installer launched.
    Then, about half way through the initializing, a warning window popped up, saying that "the installer could not initialize".
    What's wrong with photoshop?
    I've tried this many times, but every time being a failure.
    My Mac runs OS X 10.8.3 Mountain Lion.
    Thanks.

    Hardware Information:
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 512 MB
    Startup Items:
              FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
    System Software:
              OS X 10.8.3 (12D78) - Uptime: 0 days 1:1
    Disk Information:
              OCZ-VECTOR disk0 : (256.06 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh Xtreme (disk0s2) /: 255.2 GB (166.57 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. FaceTime HD Camera (Built-in)
    FireWire Information:
    Kernel Extensions:
              com.globaldelight.driver.BoomDevice          Version: 1.1
           com.Cycling74.driver.Soundflower      Version: 1.5.2
              com.hzsystems.terminus.driver          Version: 4
              com.intego.netbarrier.kext.monitor          Version: 480
              com.intego.iokit.BehavioralKext          Version: 1
              com.intego.netbarrier.kext.network          Version: 480
              com.intego.netbarrier.kext.process          Version: 480
              com.intego.virusbarrier.kext.realtime          Version: 476
    Problem System Launch Daemons:
    Problem System Launch Agents:
                     [failed] com.apple.mrt.uiagent.plist
    Launch Daemons:
                     [loaded] com.adobe.fpsaud.plist
                 [not loaded] com.bjango.istatmenusdaemon.plist
                     [loaded] com.creativebe.MainMenuHelper.plist
                     [loaded] com.intego.commonservices.daemon.integod.plist
                     [loaded] com.intego.commonservices.daemon.taskmanager.plist
                     [loaded] com.intego.commonservices.icalserver.plist
                     [loaded] com.intego.commonservices.metrics.kschecker.plist
                     [loaded] com.intego.netbarrier.daemon.logger.plist
                     [loaded] com.intego.netbarrier.daemon.monitor.plist
                     [loaded] com.intego.netbarrier.daemon.plist
                     [loaded] com.intego.netupdate.daemon.plist
                     [loaded] com.intego.virusbarrier.daemon.logger.plist
                     [loaded] com.intego.virusbarrier.daemon.plist
                     [loaded] com.intego.virusbarrier.daemon.scanner.plist
                 [not loaded] com.macpaw.CleanMyMac2.Agent.plist
                     [loaded] com.micromat.TechToolProDaemon.plist
                     [loaded] com.microsoft.office.licensing.helper.plist
                     [loaded] com.orbicule.uc.plist
                     [loaded] com.wdc.WDDMservice.plist
                     [loaded] com.wdc.WDSmartWareServer.plist
    Launch Agents:
                 [not loaded] com.adobe.AAM.Updater-1.0.plist
                     [loaded] com.intego.commonservices.integomenu.plist
                     [loaded] com.intego.commonservices.taskmanager.plist
                     [loaded] com.intego.commonservices.uninstaller.plist
                     [loaded] com.intego.netbarrier.alert.plist
                     [loaded] com.intego.netupdate.agent.plist
                     [loaded] com.intego.virusbarrier.alert.plist
                     [loaded] com.micromat.TechToolProAgent.plist
                     [loaded] com.orbicule.UCAgent.plist
                     [loaded] net.culater.SIMBL.Agent.plist
    User Launch Agents:
                 [not loaded]          .DS_Store
                     [loaded] com.google.keystone.agent.plist
                     [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
                     [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
                  [loaded] ws.agile.1PasswordAgent.plist
    User Login Items:
              iTunesHelper
              Boom
              MainMenu Pro
              Growl
              SpeechSynthesisServer
              Google Drive
              Alfred 2
              WDQuickView
    3rd Party Preference Panes:
              AirServer Preferences
              Flash Player
              Java
              Perian
              TechTool Protection
              WDQuickView
    Internet Plug-ins:
              AdobeAAMDetect.plugin
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              DirectorShockwave.plugin
              EPPEX Plugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              JavaAppletPlugin.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Unity Web Player.plugin
    User Internet Plug-ins:
              Google Earth Web Plug-in.plugin
              Picasa.plugin
    Bad Fonts:
              None
    Top Processes by CPU:
                 118%          com.apple.quicklook.satellite
                  38%          Finder
                  15%          com.apple.qtkitserver
                  15%          Adobe
                  13%          WindowServer
                   7%          com.apple.qtkittrustedmoviesservice
                   7%          quicklookd
                   6%          QuickTime
                   5%          virusbarrierb
                   4%          coreaudiod
    Top Processes by Memory:
              164 MB          WindowServer
              131 MB          CleanMyMac
              115 MB          mds
              115 MB          Sparrow
              98 MB          NotificationCenter
              82 MB          Adobe
              66 MB          App
              66 MB          com.apple.quicklook.satellite
              66 MB          Dock
              66 MB          QuickTime

  • Photoshop CS6 Installation Failed

    About a year ago I purchased an Education version of Adobe Photoshop CS6 Extended, installed it and it worked fine. However about 6 months ago my laptop crashed and I, of course lost everything. I tried re-installing CS6 and received the following error message:
    Installation Failed. Adobe Genuine Software Verification failure. The Product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. Please report piracy or contact customer support for assistance.
    I have not encountered this error message before and don't understand why I am receiving it now. As I said it worked fine before with no problems installing at all. I paid for the copy, I have the product code and verification numbers which the installation accepts. I am rather frustrated at this point as I've tried many times to install. Is there something I am supposed to do for it to re-install or is there a problem with the software itself and if so how can I fix it?

    HI  Lopin\'Girl25 ,
    Welcome to Adobe community .
    I would request you to kindly check the Date & Time of your system and see if it is the correct one or not . If it is correct , please try and download the software from www.prodesigntools.com and see if that works fine for you .
    Please do let us know if the above mentioned steps helped you or not .
    Cheers,
    Kartikay Sharma

  • Photoshop CS6 installer will not initialize - no log files generated

    Hi,
    I am trying to reinstall Photoshop CS6 on a new computer I purchased. When I run the installer, the progress bar gets to the end and sits there for several minutes. Then the Adobe Installer windows just closes and no other installation windows open up. I have checked the /Library/Logs/Adobe/Installers directory for a log file to see what is happening. But no log file is being generated.
    Prior to installation, I ran the Adobe uninstaller as well as ZapIt to remove any old or corrupted CS 6 files.
    I am running a 2014 macbook pro, Maverick OS 10.9.5. The machine has plenty of disk space and ram.
    I am at my wit's end. Can anybody give me any guidance?

    Photonut65 if the installer is failing to initialize then you will want to review the PDApp.log located in your temp directory.  You can find more details at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Photoshop CS6 Installer Won't Launch on Mac OS 10.8.2

    I've downloaded the Photoshop CS6 disk image but when I open it and then double-click on the installer to launch that, there is no response.
    I've tried the suggestions in this help document but have had problems with that as well:
    http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html
    The first suggestion in that help doc is no problem -- restarting and running permissions and disk repair. But that doesn't solve my issue.
    Trying the second suggestion, I run into a response different from what is described in the help document.
    After I open Terminal and enter "sh " I then get a prompt which reads "sh-3.2$ "  (Parenthesis marks here are to indicate what I'm typing or the computer's response; I'm not typing parenthesis marks themselves.)
    If I drag Clean Entries.sh onto the terminal window, then the entry is NOT as described in the help document with the path DIRECTLY after "sh ". On my computer it reads: "sh-3.2$ /Users/PFD/Desktop/plist/Clean\ Entries.sh " and if I hit return I get this response in the terminal window:
    mkdir: /Users/PFD/Desktop/temp: File exists
    mkdir: /Users/PFD/Desktop/temp/LaunchAgents: File exists
    WARNING: Improper use of the sudo command could lead to data loss
    or the deletion of important system files. Please double-check your
    typing when using sudo. Type "man sudo" for more information.
    To proceed, enter your password, or type Ctrl-C to abort.
    Password:
    I have Photoshop CS4 already installed and running fine. I moved to a new computer (Macbook Air, now running OS 10.8.2) a month ago via a Time Machine backup; I found at that time that caused problems for re-registering PS CS4. I had to do an uninstall and a clean re-install to get it to allow me to register properly.
    I bought an upgrade to PS CS6 a month ago and haven't had time to try installing it until now.
    Now I'm trying to install but there is no response from the installer, as noted above.
    Any help appreciated.
    thanks,
    Paul D.

    PFDuke it looks like you maybe guessing that you have Exit Code 15 based off the fact that the installer did not launch.  I would recommend reviewing your installation logs to determine the exact error.  You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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