Photoshop CS6 Installer failed to initialise?

I have just bought a student copy of Photoshop CS6 Extended, and whenever I try to install it I get the message - ' Installer failed to initialise'.
I am running OSX Mountain Lion, on a 2012 Macbook Air. I have tried installing on a new user, as well as using the Adobe Support Advisor (No Problems detected) - I have also tried using the 'Creative Suite Cleaner Tool' to remove any old things. It still doesn't work. I don't have any other Adobe Programs currently installed.
I couldn't find any helpful advice in the other forum posts so I made my own.

I have the same issue. Also running mountain lion.
this is the PDApp.log
i have tried changing permissions as seen from another post but nothing seems to be working.
Wed Sep 26 13:41:12 2012
[INFO] Setup - Build Version - 6.0.335.0
Wed Sep 26 13:41:12 2012
[INFO] Setup - Logging Level verbosity Set to 4
Wed Sep 26 13:41:12 2012
[INFO] Setup - TimeLog: Bootstrapper Start
Wed Sep 26 13:41:13 2012
[INFO] Setup - TimeLog: Start initial checks
Wed Sep 26 13:41:13 2012
[INFO] Setup - Launch Path set to /Volumes/CS6 MstrColl/Adobe CS6 Master Collection
Wed Sep 26 13:41:13 2012
[INFO] Setup - Found 6 packages in setup manifest
Wed Sep 26 13:41:13 2012
[INFO] PIM - Build Version - 6.0.335.0
Wed Sep 26 13:41:13 2012
[INFO] PIM - Logging Level verbosity Set to 4
Wed Sep 26 13:41:13 2012
[INFO] PIM - Build Version - 6.0.335.0
Wed Sep 26 13:41:13 2012
[INFO] PIM - Logging Level verbosity Set to 4
Wed Sep 26 13:41:13 2012
[INFO] PIM - CREATE PIM Instance ...
Wed Sep 26 13:41:13 2012
[FATAL] PIM - Error could not create PIM Common Folder Path... /Users/Chris_Mac_Pro/Applications/Adobe/OOBE/PDApp/
Wed Sep 26 13:41:13 2012
[FATAL] Setup - Unable to create PIM object
Wed Sep 26 13:41:13 2012
[INFO] Setup - TimeLog: End initial checks
Wed Sep 26 13:42:30 2012
[INFO] Setup - ================= Exiting Installer with Code: 0 =================

Similar Messages

Photoshop CS6 installation failing with Creative Cloud Subscription

I have a Creative Cloud subscription and I am having trouble installing Photoshop CS6 with the Adobe Application Manager. The application will download but when installing it gives me an Installation Failed error with the message "The download appears corrupted. Press Cancel, wait a few minutes and try again (-60)"
I am using a Macbook Pro 17" i7 8GB with Mac OSX 10.7.3.
When I look at the DLM_Native.log file using the Console I get a whole bunch of errors like the following.
[ERROR] | 7B2C1C2F-AC72-4B17-9D58-C9BC80BC9A07 | | | | | | Checksum validation failed for segment 510
[WARN] | 7B2C1C2F-AC72-4B17-9D58-C9BC80BC9A07 | | | | | | Some Error has come during download operation with Error type - -60, and Error Code - 417
I have about 60GB of free hard drive space, so I know I am not running out of space for installation.
I do not see an alternative way of downloading other than the Adobe Application Manager. If I go to my orders page on Adobe.com and click download for Photoshop CS6 it just opens the Application Manager and begins downloading from there.
I have downloaded and installed Illustrator and Flash Professional using the Application Manager without issue.

Thanks for the quick response Jeff. I wonder if there's something else going on. All the other apps (Illustrator, InDesign, Dreamweaver et al) downloaded and installed to the same location (Applications folder) no problem using the application manager. When I tried to use the download manager to download Photoshop separately, the download destination was set to the desktop, while logged in with administrator privileges. The .dmg downloaded without any apparent problems but generated a checksum error warning when I tried to expand it. I tried several times, had antivirus and Little Snitch turned off, tried again after restarting etc. to no avail.
Interestingly, my colleague experienced the exact same problems on his (Mac) system, which is running same OS.
I got around all this by downloading Photoshop from the CS6 direct download page using the link you provided, for which many thanks.

Adobe Photoshop CS6 Installation Failed?

I have recently been trying to download Photshop CS6 but the Installation Fails and a Window pops up telling me that:
" A Conflicting or Prerelease version of Adobe Photoshop CS6 exists on this computer. The conflicting version before installing the current media.
" If the problem persists, please contact Customer Support for further assistance."
Can someone with experience of this or an employee of Adobe Photshop please help me with this situation, Thank You for your time.

Hi NarutoeagleReal,
Try this solution and check if it resolves th issue.
I you are on Windows Navigate to C:\Program Files\Common Files\Adobe on a 32 bit machine. C:\Program Files(x86)\Common Files\Adobe on a 64 bit machine.
Find a folder named caps and rename it to caps.old.
I you are on Windows Navigate to Library/Application Support/Adobe/
Find a folder named caps and rename it to caps.old.
Once you rename the caps folder try installing the software.
Hope it works.
--SameeR

Photoshop CS6 installer fails to initialize

After downloading the Mac version of Photoshop CS6 using Download Assistant, I attempted to install it as a trial. When I launch the Photoshop CS6 install app, it comes back with "We've encountered the following issues -- installer failed to initialize." It suggested Adobe Support Advisor be downloaded to detect the problem. I downloaded and ran that. It comes back with "Inspection could not identify any issues. Please contact Adobe Support for further assistance." So here I am...

At first download the Adobe applciation manager manually from the locations:
Mac: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438
Windows: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID=4437
Later If you are still facing issue. Rename Media_db, pdb and OOBE folder.
The path for the above files will be:
1: OOBE
Windows: C>Program files or Program files(x86)>Common files>Adobe>OOBE and rename the OOBE folder to like (OOBEold).
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>OOBE .
Note: The library will be hidden in Mac OS X version 10.7 and later you can access the hidden library ie the root library by In the Finder, choose Go > Go To Folder.
In the Go To Folder dialog, type ~/Library and click Go to access the hidden library.
2:Location of Media_db, pdb files.
Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.
After renaming OOBE, Media_db, pdb files run the Application manager which was downloaded and if the issue still persists then:
Create a new Administartor account and the restart the computer and log in back to the created new admin account , log in to CCm account and then try it will work.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?'

Photoshop CS6 Installation Failed

About a year ago I purchased an Education version of Adobe Photoshop CS6 Extended, installed it and it worked fine. However about 6 months ago my laptop crashed and I, of course lost everything. I tried re-installing CS6 and received the following error message:
Installation Failed. Adobe Genuine Software Verification failure. The Product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. Please report piracy or contact customer support for assistance.
I have not encountered this error message before and don't understand why I am receiving it now. As I said it worked fine before with no problems installing at all. I paid for the copy, I have the product code and verification numbers which the installation accepts. I am rather frustrated at this point as I've tried many times to install. Is there something I am supposed to do for it to re-install or is there a problem with the software itself and if so how can I fix it?

HI Lopin\'Girl25 ,
Welcome to Adobe community .
I would request you to kindly check the Date & Time of your system and see if it is the correct one or not . If it is correct , please try and download the software from www.prodesigntools.com and see if that works fine for you .
Please do let us know if the above mentioned steps helped you or not .
Cheers,
Kartikay Sharma

Photoshop cs6 installation fails to initialize in win 7

have repeatedly downloaded, opened the zip file, clicked on the 'setup' file, each time (4 so far), error message of: installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
I download/install the support advisor which detects: no problems. argh!!
What now???

So is the .zip file is extracting without error?
Have you tried rebooting yet?
What about turning off virus scan? or other potential conflicting software?

Re: Photoshop CS6 installer fails to initialize

I am having a similar issue and it's driving me bananas. I have Photoshop CS6 on a disc (old school, I know) and a serial number, but when I try to install in on my brand new MacBook Pro, nothing happens!!
This is the third time I try and I always get to the exact same spot. I'll show you with a picture.
This is where I get stuck. I click on Install and nothing happens. Can anybody help me?

Hi nath68855047,
Looking at the screenshot it seems you are installing Adobe Photoshop CC 2014 not Adobe Photoshop CS6. In case you want to install Adobe Photoshop CS6, download it from the link below.
Download CS6 products
Parag

I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014). I have today downloaded the file (Photoshop_13_LS16.7z This downloaded OK When I tried to run the file (Winzip) I got the following message "Installer failed to initialise. Could be due

I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014). I have today downloaded the file (Photoshop_13_LS16.7z
This downloaded OK
When I tried to run the file (Winzip) I got the following message
"Installer failed to initialise. Could be due to a missing file. Please download Abobe support adviser."
I tried to do that and it told me Adobe support adviser no longer exists.
Could you please advise a solution.

Extract it to a different location inside a dedicated folder and make sure to not destroy the file and folder hierarchy inside the archive. also run the install with sufficient user privielges and security stuff turned off.
Mylenium

I purchased and downloaded Photoshop Elements 13, but the installer fails to initialise. How do I get it to work?

I have Photoshop Elements 10 and Premier Elements 10 installed on my PC. Both were installed from discs that I bought a few years ago. I recently purchased the upgrade (by download) for both applications to version 13. In accordance with the (scant) instructions received by email, I downloaded the four files required from the Adobe site. I subsequently ran the .exe files, which in turn created directories on my PC, including set-up.exe files for both applications. When I run the setup files, I get an error message stating that the installer failed to initialise. The error message advised me to download the Adobe Support Advisor to detect the problem. That tool does not exist. I then sought assistance from the Abobe support site, initially using the hyperlink suggestions, which were of no use, then using the chat function. The operator kept trying to get me to do something with something called 'Creative Cloud'; which I am not familiar with, and do not use. He then instructed me to download and run a CS5 cleaner tool; however, none of the choices offered by that tool include my issue, or either Photoshop Elements or Premier Elements. I am reluctant to uninstall version 10 of the programs in case I end up losing the lot and therefore wasting even more money than the purchase price for this upgrade.
All I want to do is upgrade my two applications from version 10 to version 13. I have paid the requisite fee but it clearly does not work. I appear to have totally wasted my money. Can anyone please tell me how to get it to work? I do not want to have anything to do with the so-called ‘Creative Cloud’ as I have no idea what it is, and I do not want to lose what I already have (and have paid for previously).
I have tried for a few days to access the so-called 24/7 chat assistance but appeared to have been locked out as every time I try to access it, I get a message that the (24/7) chat is closed. Adobe has taken my money for a product that does not work, and also refuse to help me fix it.
I am very frustrated with a product I bought that does not work, and a 24/7 support service that clearly is not 24/7, and which refuses to assist me. Can anyone PLEASE tell me how to get this to work? Rod.

Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha

Photoshop CS6 update failed - errors encountered during installation U44M1P7

Photoshop CS6 update failed - errors encountered during installation U44M1P7up

Hi Creativegeek_route66,
Please follow the steps mentioned in the below article.
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
Thanks

Photoshop CS6 Installation problems!!!!

I am trying to install Photoshop CS6, but the Adobe Installer won't work. Keeps coming up with "Installer failed to initialise".
I am using Mac OS 10.7.3.
I've uninstalled all previous versions of Photoshop......used the cleaner.....etc, etc....
But still nothing!!!
Any ideas????

Hi,
Please restart the system and try once again. If the problem persists, please let us know the contents of following locations:
/Library/LaunchDaemons/
/Library/LaunchAgents/
~/Library/LaunchAgents/
Thanks for your patience.
- Adobe team

Photoshop CS6 installation error

Got the following error log while trying to install:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DS003, DW050 ...
-------------------------------------- Summary --------------------------------------
- 12 fatal error(s), 37 error(s), 0 warning(s)
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeCameraRawProfile7.0All\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{539AEF15-3A2B-4A31-A587-7E90F7D9C700}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeAPE3.3-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{354D20E6-A25F-4728-9DA6-C9003D8F2928}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeSuiteSharedConfiguration3-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{B8ADDCBD-30D9-4366-AE25-089CEF76C8E1}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\SwitchBoard2.0All\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CFA46C39-C539-4BE9-9364-495003C714AD}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeAPE3.3_x64-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{9254D539-549A-41DD-A7DA-251766F2B76F}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeCMaps4_x64-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{99290358-A784-4218-A7BA-954AE5F9207C}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {093DEFC4-542D-4D0A-8162-0592055515F4} Adobe XMP Panels 4.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeXMPPanelsAll\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{093DEFC4-542D-4D0A-8162-0592055515F4}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobePDFL10.9_x64-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{246C4B99-19F7-4475-9787-5FF8595B86D7}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeTypeSupport11_x64-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{B2D792AF-F407-4EFA-9A03-3F2A476146F6}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobeCameraRaw7.0All-x64\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{55F0AFED-606D-476A-A07A-134291002FBA}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobePhotoshop13-Support\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{1F955A4A-F365-4379-AEE2-B7C83E1AA883}'. Error: Error 2 The system cannot find the file specified.
----------- Payload: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\Tom\Desktop\Adobe Photoshop CS6 Extended Final   ALBAN212\Adobe CS6\payloads\AdobePhotoshop13-Driver\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}'. Error: Error 2 The system cannot find the file specified.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Bridge CS6 (64 Bit): Install failed
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Support: Install failed
ERROR: DW050: - AdobePDFL x64 CS6: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - Photoshop Camera Raw 7 (64 bit): Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Driver: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 IL English Language Pack_x64_AdobePhotoshop13-en_IL_x64: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.3: Install failed
ERROR: DW050: - AdobeCMaps x64 CS6: Install failed
ERROR: DW050: - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS6: Install failed
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - Adobe Linguistics CS6 x64: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
Please help...

Error "Exit 6" or "Exit 7"
Mylenium

Photoshop CS6 Installation problems - Macbook

I've been trying to install a trial version of photoshop on my macbook, it's an early 2009 model.
Each time I try to install photoshop cs6 I get an error message, I have photoshop cs5 on this laptop, but I need cs6 for college, can anybody help? The error message I keep getting is ;
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050, DW062 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 49 error(s), 0 warning(s)
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {2591B843-8028-4395-9DEE-03AF8D631539} Adobe Player for Embedding 3.3 3.3.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} Adobe SwitchBoard 2.0 2.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {4F427880-01EA-4E0F-AAE2-9ADE97563A21} Adobe Utilities CS6 4.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6 4.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {148542D8-49CA-482A-A334-1D54C5A9D53B} Adobe XMP Panels 4.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6 11.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Support: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS6: Install failed
ERROR: DW050: - Adobe Utilities CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Driver: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - AdobeCMaps CS6: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

Hi,
Please restart the system and try once again. If the problem persists, please let us know the contents of following locations:
/Library/LaunchDaemons/
/Library/LaunchAgents/
~/Library/LaunchAgents/
Thanks for your patience.
- Adobe team

Photoshop CS6 installation failure dialog

I get the following Photoshop CS6 installation failure dialog box
Installation Failed
Your installation encountered errors.
A conflicting or prerelease version of Adobe Photoshop CS6 exists on this computer. The conflicting version must be removed before installing from the current media.
If the problem persists, please contact Customer Support for further assistance.
I've searched and found no reference to this in you FAQ
Are there specific files I should remover? What should I do?

first uninstall ps cs6, if it is installed.
then, run the cleaner: http://www.adobe.com/support/contact/cscleanertool.html
then reinstall.

Installer failed to initialise help from Trevor Dennis..gladly

trying to install photoshop cs5, inserting disc I receive error message
"installer failed to initialise" what's happening.
operating Mac 10.9 maverick.

Hi Charlie. There are a lot of people a lot more capable than me among the regular posters here. Case in point, I have been struggling to sort out my own problems with what appears to be a pair of wrecked 600Gb Velociraptors in my Projects drive (raid0). I also know very little about the Mac OS.
Ashutosh mentions the Adobe Application Manager, but as far as I know, that is not relevant if installing CS5 from a disk. I would still be very inclined to download a new installation file for CS5 as OSx 10.9 has been throwing up a few problems on this forum, and you need to give yourself the best chance of success.
You can find the files here
http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Thinking back to when I installed CS5, I can remember getting a bit confused with the installer program, which is probably what Ashutosh is referring to. Save yourself grief, and read these instructions before you start. I know instructions are the last resort, and reading them challenges your rep as a 'bloke'...
http://helpx.adobe.com/creative-suite/kb/start-installer-downloading.html
There is a list of issues concering 10.9 here, but only the last directly concerns CS5 (AFAICT)
http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html
Good luck, and you can wish me the same sorting out my dead raid0 - Thank goodness for real time back ups!

Photoshop CS6 Installer failed to initialise?

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