Photoshop CS6 no longer detects graphics driver
Hello,
For some reason, most of the GPU features in photoshop (scrubby zoom, 3d, etc) no longer works for me. When I checked in the Preference->Performance tab, nothing shows up on the "Detected Graphics Processor" tab. I have no idea what could've caused it other than a crash, and a windows 8.1 update. It used to work just fine, and now it just won't detect the driver no matter what.
I run Windows 8.1 64bit with NVIDIA GeForce GT720M as my graphics card. I believe my resolution/other specs are not a problem, since as I've said before it used to work just fine before the crash.
I have tried updating the driver, rollbacking the driver, updating it again, tinkering with the NVIDIA control panel, reinstalling photoshop, resetting photoshop preferences, everything. Nothing changed.
When I tried running the sniffer_gpu.exe, however, I was met with this message:
Could not connect. Error code = 0x80041002
Vendor string: NVIDIA Corporation
Renderer string: GeForceGT720M/PCIe/SSE2
Version string: 2.1.2
OpenGL version as determined by extensionator...
OpenGL Version 2.0
Has NPOT support: TRUE
Has Framebuffer Object Extension support: TRUE
OpenGL ok
Does the error code has anything to do with it? I tried updating the driver multiple times and it persists, and I've also tried renaming the sniffer_gpu.exe itself
Help would be much appreciated.. I've tried everything I could find online and nothing helped. Do tell if you need more info regarding my device. Thank you.
No, I've been using win 8.1 all along and it worked fine at first. One day the OS just froze though, forcing me to do a forced reset (pressing the power button). I don't really know if that was the cause, but it's one of the only 'major' things that happened that could've possibly caused the problem. That, or a win8.1 update.
I have just tried fixing registries too, but to no avail. I tried updating nvidia to the newest version, rollbacking and updating again, but I have actually yet to reinstall nvidia. I guess I'm going to do that now...
Edit: I missed some lines on the sniffer_gpu.exe output
OpenGL ok, version 1.1 CUDA 4.2.1
Return code: 3
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Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2195 MHz
Built-in memory: 8140 MB
Free memory: 5128 MB
Memory available to Photoshop: 7203 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Mobile Intel(R) HD Graphics
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 2
Video Card: Radeon (TM) HD 6770M
OpenCL Unavailable
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Driver Date: 20110315000000.000000-000
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Video Card Memory: 2048 MB
Video Rect Texture Size: 4096
Video Card Number: 1
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OpenCL Unavailable
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Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
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Video Card Caption: Mobile Intel(R) HD Graphics
Video Card Memory: 2048 MB
Video Rect Texture Size: 4096
Serial number: 90970550415198354649
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\TJ\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
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Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
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libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
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msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
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Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
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Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
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ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
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Spatter 13.0
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Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
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Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
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Sherwood of Sherwood's Forests -
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Should either of these cameras suit, will Adobe update the ACR version available for Photoshop CS6 users, so that these camera's RAW formats are supported in Photoshop CS6, in due course?
Edit: I see that Photoshop CS6 is still available to buy from Adobe, so I would assume that the ACR version available for Photoshop CS6 will continue to be updated to support new camera RAW formats, up until a short time after CS6 is eventually discontinued?I am having the same problems. My guess is that a lot of people are having the same problems and just living with it. Those of us who know where to go on the Internet come here to find a fix.
It seems Verizon has some explaining to do. Maybe they should try Beta testing new software a little better. I would rather have to wait longer for something that works. I am sure that some manager or director said this is close enough, deploy it and we will see what happens. Well, you are seeing the problems. Time to fix your mistake.
All of us are telling our friends about the problems. The longer this goes on, the more people we will tell about it.
Wouldn't you rather us be telling our friends that their is an error in the new interface and that you are working hard to fix it?
If you want to be up front about this, then just tell us. We are adults and can handle it. If you made a mistake, own up to it and give us some credit for doing your Beta testing in the field.
Customer Service is all about telling the truth and if you made a mistake, admit it and lets move on with a fix. I do not want to be told again that I should be able to unplug it, power cycle it, try the on-board diagnostics, etc., etc.......
I am going to be repsonding on a daily basis to keep this topic at the top of the list.
Time to come clean. You will feel better Verizon.
Let's talk tomorrow. -
"Edit in Adobe Photoshop CS6" no longer works in Lightroom 5.3
I have LR5.3 and PS CS6. Since I've updated camera Raw (8.3 it think), my files won't open when I want to edit them in Photoshop from the “Edit in…” feature of Lightroom. I don't see the window saying "Open in PS with Lightroom edits" that would give me options whether I want to edit a copy or edit copy with changes etc...
I have searched extensively and have not found a resolution. There is one thread that suggested something to do with addon for Photoshop and I checked all that stuff and there are no addons. I recently moved to all Mac platform so this is pretty much a clean build.
It did work prior to updating Photoshop CS6 with the "check for updates" feature. Once I did that it broke...Haucke, the behaviour is this:
if you want to edit a raw file in PS and the ACR version in PS is the same as the version in Lr that you are sending from the raw will be opened directly in PS with no prompts with Lightroom settings applied. It will be saved from PS as a TIFF or PSD as your preferences are made.
A non raw file will have the prompt for a new file with edits or the original.
So from what I understand you say you are seeing, Lightroom and PS are working as designed.
You can see from my screen shot here how this DNG is rendered from Lr into PS as a DNG.....
Haucke wrote:
Actually I think you are mis-understanding what I am attempting to communicate...
Two weeks ago it was all working on my windows machine. The prompt is necissary because it should be asking me if I want Lightroom edits or not after which it would send over a tiff or the other format depending on what I selected in preferences over to PS for editing. When I choose a photo in Lightroom that is Raw with Lightroom adjustments it should be asking me. Either way Photoshop is opening but no photo comes up unless the original is jpg. I used it in Windows 7 x64 and worked fine. Worked fine with Mac prior to last update. After last update it broke.
By the way, I am not a software engineer but have been involved with Lightroom since the first beta.... hopefully we can work together.... -
2 probs,Neo2 no longer detects DVD drive in POST & Floppy slot missing pin? RMA?
Sorry for starting another thread but my first post wasnt very explanatory.
Here's my problems. My DVD/CD Drive is no longer being recognized by my motherboard in POST and it wont appear in Windows/My Computer. This started when I was troubleshooting what I thought was a faulty Floppy drive by reconnecting cables and reinstalling different chipset drivers. Somewhere during that stretch Windows froze during load for the first time in two weeks of ownership. Eventually I noticed not only is my floppy connection messed up (more on that in a bit) but my DVD drive was no longer showing up in My Computer. It powers on just fine, ejects properly. But the board isnt reading it for some reason.
I tried reconnecting the cable and rolling back to my original drivers. Checked if all the pins we're in the right place on the board and on the drive. I bought a new IDE round cable today to make sure the MSI round cable wasn't at fault. New cable didnt make a difference, still wont recognize the drive in POST or Windows. I cleared CMOS so the BIOS was reset, no difference. My HD is SATA so I cant test the IDE connection with a HD but its sounding more and more like the MoBo is the issue.
Is RMA my only recourse here? Would a IDE connection just go bad like that? Appreciate any suggestions on this, Id hate to RMA a board Ive barely used for 2 weeks.
As for the floppy I checked the slot on the board and sure enough I think Im missing a pin. The bottom row has the two empty pins, but the top row also has a pin missing which judging from the connection on the drive itself doesnt match up. There isnt supposed to be a pin missing on the top (right hand side) row correct?I guess I jumped on the gun on the floppy missing a pin, thats indeed what it looks like. Thanks for that Supershanks. Perhaps my floppy problem is related to my IDE issue.
Thats correct, CMOS doesnt show it either. Ive tried both IDE slots, no dice. The new IDE cable I got has clear markers for System Board and Primary so Im pretty sure its configured correctly. I've had the BIOS at default since my drive was being detected just fine on the same settings before this went haywire. It just baffles me the connection would go on the fritz like this out of the blue.
Jon, it'll be my own by a Mr. Jack Daniels if I dont get this figured out soon. -
Photoshop CC can't detect graphics processor
Hi, I have an Hp pavilion desktop with a intel hd 4600. Whenever I open a psd I will get a dialog box explaining how I don't have sufficient vRAM. When I use the mouse to make brushstrokes, I can hear a squeaking coming from my computer. When I look at my performance PS doesn't detect the graphics card, but just recently it showed up when I select: use graphics processor. However, sometimes after selecting use graphics processor the program will say it stopped working and quit.
also I am using windows 8.1
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Photoshop CS6 scratch disk on hard drive or SSD?
I've purchased a Windows 7 PC with 16 MB RAM, 2 terabytes and a 250 GB SSD. I'm going to load Photoshop on the SSD and the OS on the hard drive. Where should the scratch disk go?
It's a bit tough to answer, as you have not described how you'll be using your system overall. Are you going to be doing almost exclusively Photoshop work with it or are you looking for good all-around performance?
What brand and model SSD is it that you have, specifically? Generally speaking, if it's a modern model SSD with wear-leveling features in its internal controller, and with the other givens you mentioned, you will probably want to use the SSD for scratch, as SSD throughput is very high (hundreds of megabytes per second). With SSD throughput levels, when Photoshop starts using its scratch space heavily the performance hit is much less severe than with an HDD. There is also not nearly as much concern with an SSD about dedicating the drive to the task, as even if there are other activities on the drive the near-zero latency means that SSD supports multitasking much better.
However, if you feel you'll never exceed 250GB for OS and applications (i.e., you're going to keep a relatively simple system), using the SSD for operating system and apps alike might be a better approach. In that case there won't be enough space also for Photoshop scratch.
Just keep in mind, when planning your "this goes here, that goes there" distribution that Windows and its apps are really most comfortable with EVERYTHING running on drive C:. That's not to say it's a necessity, just that things tend to work more smoothly in that setup. Given that, you might actually consider getting a second SSD and making a RAID 0 array for drive C: with plenty of space available. That's the approach I took (in my case with four SSDs).
-Noel
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