Photoshop CS6 problem opening video files

I have the trial for Photoshop CS6 and the other day I was opening video files to make gifs from perfectly fine, however, now when I try to open video files a box opens saying "Reading Video Format" and then it gets stuck and frozen. I left it for an hour, when it came back it was just the same, sometimes it makes my whole computer freeze. I've tried several times with different formats, nothing works and I cannot open any kind of video file now into Photoshop.
Is this a common problem or is there anything I can do to sort it?

I have exactly the same issue with Photoshop CS6. I cannot open video files, such as the FLV and Quicktime files I have on my PC, although these file formats work without a problem in Bridge CS6. When I attempt to open a video file, the progress bar hangs just before it reaches all the way across, and nothing happens. When I press 'Cancel', I get a message saying something like 'The file could not be opened because the DynamicLink Media Server is not available'. On a rare occasion, I can get Quicktime files to eventually open, but not without cancelling the progress in the way I have described, and trying repeatedly. However, I have NEVER managed to open FLV files by repeatedly attempting to open them in a similar way.
Just installed the Dynamic Link Media Server CS6 Update 1.0.1 in the hope that it was a bug and this update cures this issue, as it said it fixes various bugs. It is just the same.
Can anybody give me any suggestions as to what the problem might be?
I do have Premiere Elements 8 and, although I cannot use FLV files with it because it does not support the FLV format, I can open Quicktime files (a format it supports) without a problem. I would like to be able to use video files with Photoshop CS6 but, unless I can figure out what the problem is, I can only use Premiere Elements 8 for any video projects.

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    Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE
    Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 1596 MHz
    Built-in memory: 6135 MB
    Free memory: 3504 MB
    Memory available to Photoshop: 5374 MB
    Memory used by Photoshop: 79 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce GT 320M/PCIe/SSE2
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1200, right: 1600
    Video Card Number: 1
    Video Card: NVIDIA GeForce GT 320M
    OpenCL Unavailable
    Driver Version: 8.17.12.9610
    Driver Date: 20120229000000.000000-000
    Video Card Driver:
    nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1600 x 1200 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce GT 320M
    Video Card Memory: 1024 MB
    Video Rect Texture Size: 8192
    Serial number: 91198595527264752955
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\szafrica\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 452.2G, 59.8G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64
    Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64
    Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
       AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661
    66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661
    66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate:
    Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830
    66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
       BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
       boost_date_time.dll   DVA Product   6.0.0
       boost_signals.dll   DVA Product   6.0.0
       boost_system.dll   DVA Product   6.0.0
       boost_threads.dll   DVA Product   6.0.0
       cg.dll   NVIDIA Cg Runtime   3.0.00007
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0
       dvacore.dll   DVA Product   6.0.0
       dvamarshal.dll   DVA Product   6.0.0
       dvamediatypes.dll   DVA Product   6.0.0
       dvaplayer.dll   DVA Product   6.0.0
       dvatransport.dll   DVA Product   6.0.0
       dvaunittesting.dll   DVA Product   6.0.0
       dynamiclink.dll   DVA Product   6.0.0
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082
    66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433
    66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode
    2011/11/15-16:30:22    Build gtlib_3.0.16615
       icudt40.dll   International Components for Unicode
    2011/11/15-16:30:22    Build gtlib_3.0.16615
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r)
    Fortran Compiler   10.0
       LogSession.dll   LogSession   2.1.2.1640
       mediacoreif.dll   DVA Product   6.0.0
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
       ONCore7.dll   ONCore   7.0.0.0
       ONCoreFoundation7.dll   ONCoreFoundation7   7, 0, 0, 0
       ONDocument7.dll   ONDocument   7.0.0.0
       ONProxySupport7.dll   ONProxySupport   1.0.0.0
       pdfsettings.dll   Adobe PDFSettings   1.04
       Photoshop.dll   Adobe Photoshop CS6   CS6
       Plugin.dll   Adobe Photoshop CS6   CS6
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)
    3.0.0.383
       PSArt.dll   Adobe Photoshop CS6   CS6
       PSViews.dll   Adobe Photoshop CS6   CS6
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082
    66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010,
    0406
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0,
    2010, 0406
       TfFontMgr.dll   FontMgr   9.3.0.113
       TfKernel.dll   Kernel   9.3.0.113
       TFKGEOM.dll   Kernel Geom   9.3.0.113
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
       updaternotifications.dll   Adobe Updater Notifications Library
    6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build
    0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113
    Required plug-ins:
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.3
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519
    2012/08/08:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Embed Watermark 4.0
       Extrude 13.0
       FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Mezzotint 13.0
       MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Pinch 13.0
       Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0.1
       Shear 13.0
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Sumi-e 13.0
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins:
       FocalPoint 2.1 2.1.1
       FocalPoint 2.1 Filter 2.1.1
       FocalPoint 2.1 Smart Filter 2.1.1
       Perfect BW 1 1.0.1
       Perfect BW 1 Filter 1.0.1
       Perfect BW 1 Smart Filter 1.0.1
       Perfect Effects 4 4.0.2
       Perfect Effects 4 Filter 4.0.2
       Perfect Effects 4 Smart Filter 4.0.2
       Perfect Mask 5.2 5.2.1
       Perfect Mask 5.2 Filter 5.2.1
       Perfect Mask 5.2 Smart Filter 5.2.1
       Perfect Portrait 2 2.0.1
       Perfect Portrait 2 Filter 2.0.1
       Perfect Portrait 2 Smart Filter 2.0.1
       Perfect Resize 7.5 7.5.1
       Perfect Resize 7.5 Engine Automation 7.5.1
       Perfect Resize 7.5 Engine Filter 7.5.1
       Perfect Resize 7.5 Filter 7.5.1
       Perfect Resize Format 7.5.1
    Plug-ins that failed to load: NONE
    Flash:
       onOne
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE
    Thank you!
    Sarah
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