Photoshop CS6 PSDs into After Effects CS5.5

Hi there,
Our graphics department have recently upgrade Photoshop to CS6 version 13.0 x64. I am trying to open a .psd file they have created in After Effects CS5.5 version 10.5.1.2. However I get the following message:
'After Effects error: could not open (.psd name) because it is not a valid Photoshop document. ( 51 :: 19 )'
Is there any way they can save their photoshop files differently so that they will open or do I need to upgrade to After Effects CS6?
Thanks in advance for the help.
(wasn't sure whether to post this here or in the photoshop forum - thought I would try here first though)

I've never encountered such an issue, and switch between both versions regularly. On the machine I'm working on right now I have CS6 Creative Cloud installed, but do most of my AE work in CS5 or 5.5 because the clients I'm working for haven't upgarded yet. But all my PSD work is done in CS6.
Is there anything unusual in the file, ie 3D content? As Mylenium says, PS 3D has changed and is no longer supported by AE. Otherwise, are you moving between platforms, ie Windows to Mac? Does the file have a valid PSD extension?

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I thought that changing the frame rate in the composition settings would have worked.
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