Photoshop CS6 Randomly Freezing

It started when I updated my Mac to 10.9.1. I'll be using my brush and use a keyboard shortcut to change tools. It'll keep using the brush but it won't register the keyboard shortcut. I have to click the tool with the stylus or mouse and then it suddenly catches up. This happens every few minutes, occaissionally the shortcut will work. Keyboard works everywhere else. Not only that, but when I switch to another application, and return to photoshop, nothing registers. It won't register I'm trying to use it until I swap open applications a few times before returning to photoshop. Its slowing down my work. Not even sure if its related to the Mac update. CS6 is updated.

This sounds like other problems people are experiencing with MacOS 10.9.

Similar Messages

Photoshop CS6 intermittently freezes with no error

Photoshop CS6 periodically freezes on my iMac running 10.9.5. It did the same thing on 10.9.4. I tried uninstalling and reinstalling; this did not help. I don't use any plug-ins and haven't modified Preferences. When it freezes, there is no error message, but I cannot move the main Photoshop window, nor can I click on any buttons or move sliders or use any of the options in panels. Curiously, I can pull down menus in the top menu bar (File, Edit, Image, etc.) but since these menu options open dialog boxes that are not functional, I'm pretty much dead-in-the-water.
If I open the Force Quit Applications window (Cmd-Option-Esc), Photoshop looks like it is running normally, i.e. it doesn't say "Not Responding". If I Force Quit anyway and restart, Photoshop behaves normally for a while (time varies) and then freezes again.
This behavior does not seem to be associated with any particular action or command that I can discern. If I don't Force Quit, then Photoshop eventually recovers on its own and starts working normally for awhile before freezing again. Anyone have suggestions for corrective steps?

BOILERPLATE TEXT:
Note that because this is boilerplate text, not all points may apply to any given, specific poster.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

After updating to Maverick, Photoshop cs6 is freezing up repetitively. The "initializing text tool" progress bar seems to be popping up out of nowhere. Does anybody have any ideas about why this is happening?

After updating to Maverick, Photoshop cs6 is freezing up repetitively. Does anybody have any ideas about why this is happening?

After updating to Maverick, Photoshop cs6 is freezing up repetitively. Does anybody have any ideas about why this is happening?

Photoshop CS6 keeps freezing when I work with large files

I've had problems with Photoshop CS6 freezing on me and giving me RAM and Scratch Disk alerts/warnings ever since I upgraded to Windows 8. This usually only happens when I work with large files, however once I work with a large file, I can't seem to work with any file at all that day. Today however I have received my first error in which Photoshop says that it has stopped working. I thought that if I post this event info about the error, it might be of some help to someone to try to help me. The log info is as follows:
General info
Faulting application name: Photoshop.exe, version: 13.1.2.0, time stamp: 0x50e86403
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988950
Exception code: 0xe06d7363
Fault offset: 0x00014b32
Faulting process id: 0x1834
Faulting application start time: 0x01ce6664ee6acc59
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 2e5de768-d259-11e2-be86-742f68828cd0
Faulting package full name:
Faulting package-relative application ID:
I really hope to hear from someone soon, my job requires me to work with Photoshop every day and I run into errors and bugs almost constantly and all of the help I've received so far from people in my office doesn't seem to make much difference at all. I'll be checking in regularly, so if you need any further details or need me to elaborate on anything, I should be able to get back to you fairly quickly.
Thank you.

Here you go Conroy. These are probably a mess after various attempts at getting help.

Photoshop CS6 Bridge freezes on loading image into Photoshop

CS6 Bridge, text in the Folder window freezes following loading of an image from Bridge into PhotosShop CS6. Bridge is render useless. Closing Photoshop frees up Bridge. Bridge does not refresh the type in the folders window and occassionaly leaves partial tiles of images in the content window. This occures esch time an image is loaded from Bridge into Photoshop.
Photoshop CS6 & Bridge were updated at 11:47 AM PST today 2012-12-07
Win 7 64X Professional latest up-dates as of 2012-12-02
Intel Core i7 Quad Core 950 3.06 GHz 8MB
12 GB RAM
EVGA GrForce GTX 460 - 1GB graphics card
"C" Drive Intel X25 120GB SSD
Working Drive Intel X25 120GB SSD
Two(2) 1TB HDDs storage

Hi Jeff,
I have the latest video drive for Win-7 64x.
Thank you for the tip, in searching for the driver info I discovered under "Start" > "All Programs" > "Nvidia Corporation" > "3D Vision" > "Disable 3D Vision". By disabling the "3D Vision" in this "All Programs" menu cured the problem. Kind of a strange place for a "switch".
Sure hope that this helps someone else as this was a very frustrating problem!
Esch_ay

Photoshop CS6 temporarily freezes

Hello,
Basically PS is freezing up temporarily, after 2-3 minutes then it becomes usaable again until it decides to feeze again. I do most of my editing in Lightroom, and only use PS because I like to just do soem finally touch ups if needed (bit of dodge/burn) and i like to use photokit sharpener (I like to brush in sharpening with actions i have created).
So, i can't say for sure what initiates the freezing. Sometiems its while trying to brush in sharpening, other times it won't allow me to save.
I'm on Mac using Snow Leopard. 4Gb RAM. I use a logitech mouse. (I've seen people using some kind of tablet that causes them issues.) I had previous been using CS4 with zero problems.
I've tried unchecking "save in backgrorund" as well as "use graphics processor"
I'm not sure what else I can do, any help is greatly appreciated as this freezing is slowing down my workflow.
Thanks
Jim

Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Mac OS 10.6.8
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2800 MHz
Built-in memory: 4096 MB
Free memory: 3189 MB
Memory available to Photoshop: 3825 MB
Memory used by Photoshop: 88 %
Image tile size: 1028K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 ATI-1.6.36
OpenCL Unavailable
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 2600 PRO OpenGL Engine
Display: 1
Main Display
Display Depth:= 32
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Renderer ID: 16914946
Video Card Memory: 245 MB
Video Rect Texture Size: 8192
Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
Macintosh HD, 465.4G, 269.9G free
Required Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
Installed components:
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   boost_system.framework   boost_system   6.0.0.0
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   Cg.framework   NVIDIA Cg
   CIT.framework   CIT   2.0.5.19287   145486
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   dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0
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   dvamarshal.framework   dvamarshal   6.0.0.0
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   dvaplayer.framework   dvaplayer   6.0.0.0
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   dynamiclink.framework   dynamiclink   6.0.0.0
   FileInfo.framework   FileInfo   66.145433   66.145433
   filter_graph.framework   AdobeAIF   3.0.00   62.490293
   hydra_filters.framework   AdobeAIF   3.0.00   62.490293
   ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"
   ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"
   image_compiler.framework   AdobeAIF   3.0.00   62.490293
   image_flow.framework   AdobeAIF   3.0.00   62.490293
   image_runtime.framework   AdobeAIF   3.0.00   62.490293
   LogSession.framework   LogSession   2.1.2.1652
   mediacoreif.framework   mediacoreif   6.0.0.0
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   UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"
   wrservices.framework
Required plug-ins:
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   ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc. All rights reserved. - from the file “AdobeADM.bundle”
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   Average 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
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   BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Camera Raw 7.0 (308), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Cineon 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
   Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Collada DAE 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
   Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Difference Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Eazel Acquire 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
   Embed Watermark NO VERSION - from the file “DigiSign.plugin”
   Enable Async I/O 13.0.1 20120808.r.519 2012/08/08:21:00:00 © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”
   Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   FastCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
   Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
   IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   JPEG 2000 13.0.1 20120808.r.519 2012/08/08:21:00:00 Â©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
   Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
   Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
   Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
   Matlab Operation 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
   Measurement Core 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
   Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   MMXCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
   Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Multiprocessor Support 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
   Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   NTSC Colors 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
   Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
   OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   PCX 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”
   Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Photoshop 3D Engine 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
   Picture Package Filter 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
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   PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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   Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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   Read Watermark NO VERSION - from the file “DigiRead.plugin”
   Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
   ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
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   Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Solarize 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
   Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
   Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
   ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins:
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   HistogramCurves 2.1.4 ©2002-2010 PixelGenius LLC - from the file “PKC-Curves.plugin”
   PG-Processor 2.0.1 ©2002-2010 PixelGenius LLC - from the file “PG-Processor.plugin”
   PhotoKit 2 2.0.5 ©2002-2010 PixelGenius LLC - from the file “PhotoKit 2.plugin”
   PhotoKit Capture Sharpener 2 2.0.7 ©2002-2010 PixelGenius LLC - from the file “PhotoKit Sharpener 2.plugin”
   PhotoKit Color 2 2.2.2 ©2002-2010 PixelGenius LLC - from the file “PhotoKit Color 2.plugin”
   PhotoKit Creative Sharpener 2 2.0.7 ©2002-2010 PixelGenius LLC - from the file “PhotoKit Sharpener 2.plugin”
   PhotoKit Output Sharpener 2 2.0.7 ©2002-2010 PixelGenius LLC - from the file “PhotoKit Sharpener 2.plugin”
   PhotoKit Preview Helper 2.1.6 ©2002-2010 PixelGenius LLC - from the file “PG Toolbox Previewer.plugin”
   PixelGenius Toolbox 2.2.2 ©2002-2010 PixelGenius LLC - from the file “PixelGenius Toolbox.plugin”
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

Photoshop CS6 Immediately Freezes

Hello,
I'm having issues with the 64-bit version of Photoshop CS6. Immediately after attempting to open an existing file or create a new one, Photoshop completely freezes, with no error messages/dialogues, and I end up having to force close it from Windows Task Manager. This happens every single time. I had this same issue with the beta, and it continues into the full release. I've tried uninstalling and re-installing it multiple times to no avail.
I haven't had this issue with previous versions of Photoshop (CS 5 & 5.5), and the 32-bit version of CS6 runs fine. However, for obvious reasons, I would prefer to use the 64-bit version of the software to take full advantage of what my machine is capable of.
I'm running this on a HP Envy 17 laptop, with an Intel Core i7 processor (1st-gen), an AMD Radeon HD 5850M graphics card, and 8GB of RAM.
I don't want to spend the money on it until I can be sure that it will run properly on my computer, so any help in this matter would be greatly appreciated. Thanks.

64-bit version completely freezes when trying to do anything. So I also had to do it from the 32-bit version of Photoshop. I imagine Pattont85's system info and my own are largely the same.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 1596 MHz
Built-in memory: 8126 MB
Free memory: 2978 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Mobility Radeon HD 5850
Display: 2
Display Bounds:= top: 0, left: -1920, bottom: 1080, right: 0
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: ATI Mobility Radeon HD 5850
OpenCL Unavailable
Driver Version: 8.820.5.1000
Driver Date: 20110331000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: ATI Mobility Radeon HD 5850
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: Tryout Version
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\Cristian\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 640.2G, 336.7G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libeay32.dll   The OpenSSL Toolkit   0.9.8g
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   ssleay32.dll   The OpenSSL Toolkit   0.9.8g
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   removed
Optional and third party plug-ins:
   Photoshop Touch 10.0
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

Photoshop CS6 random color shifts

Here's the lowdown on my system/machine:
Photoshop CS6 (version 13.0.4)
Mac platform, OSX (version 10.8.4)
2 x 2.4 GHz Quad-Core Intel Xeon
I'm having problems with color shifts in a batch of images from a common Photoshop document.
I make 28 images from a single file, think of it like a picture frame where the frame doesn't change but the art depicted in it changes.
Since they come from the same Photoshop document they all have the same profiles and settings, they are all the same size and the frame should never change color—but it does.
Therein lies the problem.
A color shift in the art wouldn't really be noticable since the art is different every time. The frame is the same across all the images and the shift is obvious in the frame.
We use an Applescript to speed up the process; The script turns on a layer, flattens the image, then saves it out as an EPS for placement in InDesign, reverts to the layered version, then turns on the next layer and repeats the operation.
Of the 28 images, 3 of them have a noticable color shift.
It's never the same images that shift, it's just a random assortment that are effected (right now it happens to be 3, the next set of images may have more or it may have less).
Here's a screen shot of the color build in a specific location on sample 1:
Screenshot of the color build in exactly the same location on sample 2:
Here's a screenshot of the effected files in the directory (those highlighted in green are shifted):
Has anyone else seen this?
After some basic file analysis:
The shift occurs when the person working in the file creates a new document and copies the existing components from the master file into the new file.
I'm still confused since it's done on the same machine, with the same color settings/profiles, by the same person. It is still random.
BAD

Okay then. I mean when I use the Eyedropper Tool on the color that I had already put on a picture, the color becomes darker than what is shown when I use the Brush tool.
Like when I put light red as the foreground color, then switch it out for another color, then used the Eyedropper tool to copy the light red color to use it again, the light red color instead becomes a slight darker red when I use the brush or other related tools I use to color in my picture.
Hope this detail is clear enough.

Photoshop CS6 computer freeze

I'm having a continual issue with Photoshop CS6 (13.0.6 x64) completely freezing my MacBook Pro when doing the following action:
Edit > Transform > Scale
I am able to use this action instead without any issues:
Edit > Free Transform
About my Mac:
OS X Yosemite 10.10
MacBook Pro (Retina, 15-inch, Early 2013)
Processor 2.4 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB

If the whole computer freezes (can't force quit, have to reboot), then you are looking at an OS bug, a low level driver bug, or defective hardware.
Applications cannot cause a system hang, shutdown, or restart.
Given that MacOS 10.10 is a new OS version with a number of unsolved issues, it is most likely a driver or OS bug that you are hitting.

Photoshop CS6 Randomly Crashes using Intel HD Graphics 4000

When using Photoshop CS6 on Windows 8 [Surface Pro], it randomly crashes. I normally can only use Photoshop for less than a minute, doing less than ten actions, before it crashes. I get an error message saying "Adobe Photoshop CS6 has stopped working." If I debug it using Visual Studio, I get this message:
Unhandled exception at 0x5442B60E (ig7icd32.dll) in Photoshop.exe: 0xC0000005: Access violation reading location 0x0000002C.
I looked up ig7icd32.dll and it seems to be published by Intel and related to my graphics hardware, so I assume the problem is related to my Intel HD Graphics 4000.
Does anyone have any idea on how to fix this problem or as to what might be causing it?
EDIT:
Also, when launching Photoshop, I get this message:
Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware.
Check the manufacturer's website for the latest software.
Graphics hardware enhancements can be enabled in the performance panel of preferences.
For more information, visit:
http://www.adobe.com/go/photoshop_gpu_en
All my drivers are fully updated, and all Windows updates are installed. No other applications have any problems with my graphics hardware.

If Intel does not have an updated driver, I would check the MS Surface Pro Web site.
If no updated driver exists, you might get it to run, if you turn off all graphics acceleration.
Unfortunately, Intel graphics chips are good, but driver support has been horrible. I recommend against using them, if one has programs like Ps CS 6, Premiere Pro CS 5 - 6, Premiere Elements 9 - 11, After Effects CS 6, any 3D applications, etc.. The Intel chips and drivers are OK for checking e-mail, surfing the Web, doing light wordprocessing, or some spreadsheet work, i.e. the tasks that they were designed for. They fall far short with video-intensive applications, that need to interface with the video driver.
Good luck,
Hunt

Since installing Mavericks Photoshop CS6 is freezing all keyboard communication every 3 or 4 minutes

Hi, a couple of days ago I installed Mavericks onto an imac running 16gb ram, 3.4ghz HD. I'm running Photoshop CS6 version 13.0.5 & using a wacom with the latest drivers 6.3.7-3. I've had no issues previously but since installing Mavericks every 3 or 4 minutes communication is lost with the keyboard. By that I mean Photoshop will no longer respond to any keyboard shortcuts. I can keep working in Photoshop, it does not freeze completely but I'm locked into the tool i'm using unable to zoom in/out or any other task via the keyboard .If I exit the app and then return to it the keyboard functionality returns also. I am also able to jiggle the keyboard back into action by clicking away form the work area and onto another palette. Returning to the work area brings back the keyboard. Bluetooth keyboard & batteries changed too.
I've tried disabling the background save and also the graphics processor but with no success. Has anyone experienced anything similar and found a solution? Working is Photoshop has become a real drag as the workflow is broken every few minutes. Any help MUCH appreciated.
With thanks

I too had the same issues with mavericks.
There are 3 MAJOR bugs for those working deep into photoshop on Mavericks. The keyboards freezes, the auto completion on the Polygonal Lasso tool, and the sudden blank menus. I have made several threads about this in these forums and I´ve tried sending bug reports to Adobe and Wacom. But no response! Now im a disappointed paying CC customer.
So, I´ve reverted back to Mountain Lion, which I don´t regret for a second. I can confirm all of the bugs went away. And not only that, Photoshop also performs better, its more snappy as well (I almost forgot how it is working with a bug free Photoshop, its like getting a new operating system ). I will not upgrade to Mavericks before all of these bugs are fixed, but with the response I got that might as well never happen. Wonder what I should do when buying a new computer?
ANyway, I recommend you revert to Mountain Lion if you want Photoshop to work properly, Adobe hasn´t given any indication that they are working on these bugs.

Every time I try to open an image in Photoshop CS6 it freezes.

I try to open images up in CS6 and it freezes.
uninstalling program and then reinstalling it.. hopefully that helps.

Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)

Photoshop CS6 randomly crashing, "photoshop has stopped working" - options to debug or close program

Anyone know why photoshop would just crash in the middle of working or using tool or making a selection. happened like half dozen times now. It just stops and has an option to debug or close program and loses what you worked on since the last save and you have to restart the program.

We need to know a lot more to help you. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
You may also want to check this page: How to increase performance

Photoshop CS6 problems in Mavericks

Hi,
Ever since I updated my Mac to Mavericks, Photoshop CS6 started freezing at random intervals, and it's making it really hard to work like this.
Please, release an update that fixes whatever is causing this.
Thank you

There are quite a few bugs in Mavericks. Scan down the posts for the last 3 days and you will find some rather long posts on various issues. Hopefully Apple will get on this.

Photoshop cs6 freezing randomly.

Hi Guys. Happy Xmas
My PSCS6 randomly frezees from 2-5 mins, for no apparent reason. Im so desperated right now, i don't what else to do.
This is what ive done so far and hasn't worked:
- Downloaded and installed latest update via aplication manager
- Reseted preferences.
- Checked for corrupted fonts using the Font test cript, no damaged fonts.
- Uninstalled 3rd party plugins. Not luck.
- Updated Video drivers "Nvidia GTX 470". Still nothing
- I've even unistalled PS and installed a fresh copy, back on and nothing.
Everything on my machine is up to date.
Win 7 Home
12 Gb RAM
I7 Intel Prccsr
2x nvidia cards gtx 470 running triple display surround.
750 Gb HD
DX 11
The problem im having is just related to PS, other Adobe products runs just fine, got a creative cloud membership if that matters.
Any help will be greatly appreciated.
Regards.

Thanx for your kind reply mates. And sorry for the late reply.
I've been trying to analize the windows event viewer as sugested, but couldn't find anything photoshop or process related.
But, after running Process explorer from SI, as sugested in bill's post, thanks by the way very informative and interesting stuff there, i came to find out that the exact "stack's process" causing my PSCS6 to lag is
"Photoshop.exe!??0_Mutex@std@@QAE@W4_Uninitialized@1@@Z+0xa25", i've been triying to find infornation related to this process or file but no luck, as i don't even know what this means.
This particular process is causing my ap to to randomly freeze or lag constantly. I'll really appreciate if some one, more experienced than me, could enlight me, or could help me fix my ap.
Thanx for your help, and happy new year.
Regards.

Photoshop CS6 Randomly Freezing

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