Photoshop CS6: Screen flickers black when using brush tool on MBP 2013

I'm experiencing a flickering black box whenever using large brush sizes on Photoshop CS6 using a Macbook Pro (16GB RAM, 2.8 GHz i7, Intel Iris, Late 2013 13") similar to what is shown on: black flickering boxes on Vimeo.  The issue stops if you: Preferences -> Performance -> Uncheck "Use Graphics Processor" and restart the program or backrev to CS6 13.0.0 (or anything before 13.0.4). 
I've attempted uninstalling/reinstalling CS6, resetting NVRAM and SMC, and verified the system is all up-to-date.  When booting in Safe Mode the issue is also resolved (as it appears Graphics Processor is disabled).  There appears to have been a similar issue on the 2013 Macbook Air that Apple released a fix for (MacBook Air (Mid 2013) Software Update 1.0) but I do not see anything regarding the Macbook Pro line.  Anyone experience/resolve this issue?
I've contacted Apple Care multiple times and they say it is an Adobe issue.  And Adobe is insisting is a CPU/GPU driver issue just like the Macbook Air issue Apple already fixed.

You may be able to get a display driver update from the laptop manufacturer.
Unfortunately, if none of the workarounds is circumventing the problem for you, and there are no display driver updates that solve the problem, you may want to escalate it to the laptop maker.  They in turn can push through a new display driver update.  They should take responsibility for making your system work with modern, professional software.
-Noel

Similar Messages

  • Screen turns black when using selection tool like lasso

    When I use a selection tool Ex. Lasso tool, parts of the screen turn black and sometimes flash.

    OS, RAM, updated video card?

  • Photoshop CS6 bug? Can't use brush tool on newly created layer.

    Has anyone encountered this problem before - I'm using a Wacom intuos 2 and working up some illustraitons, but whenever I create a new layer, the brush tool goes completely defunct and makes absolutely no marks on the document. I have gotten in the habit of just restarting Photoshop, and then it works. Am I accidently hitting some setting that I missed?
    Thanks.

    Mylenium might be correct on the Wacom driver, and PS CS 6 (if you have not installed the latest driver from Wacom, I would do that), but to check things out, I would Reset the Brush Tool's Options. Next, I would verify that I had created a New Layer (a "regular Layer," and not, say a Shapes Layer), then check that I had no Selections active in that regular Layer. Those can be common reasons why some Tools do not function, as they should.
    I also have an Intuos 2, but have not hooked that up to my PS CS 6, so cannot directly comment on the drivers for it, with CS 6. Maybe I will have time to install the drivers, and hook that up to my laptop next week. Will report on how it works for me.
    Good luck,
    Hunt

  • Have a 3 yr old iMac the screen goes black when using it it will come back on when you move the mouse  thanks for your help Dave

    Have a 3 yr old iMac the screen goes black when using it it will come back on when you move the mouse  thanks for your help Dave

    It's possible you've got a 'hot corner' set up. If you have and move the mouse to a certain corner of the screen it'll do as you describe. Have a look in System Preferences>Mission Control, bottom left of the window click on the 'Hot Corners' button and see if there is anything in there.

  • Photoshop CS6 - Screen flickering when using brushes with new MacAir 2013

    Would the Adobe team please respond to the issues reported by several users:
    http://forums.adobe.com/message/5449199
    A number of users experience severe screen flicker in Photoshop CS6 when using any of the larger brush type tools (cloning, eraser, brush, spot healing, burning, and dodging).  As many on this thread are experiencing, it is awfull and unusable! The flicker is screen wide black boxes, sometimes the whole screen goes black.  It only seems to happen when we put the cursor over the image to edit.
    Hardware:  MacBook Air 13", Haswell 1.7 GHz, 8GB, 512 SSD Software:
    Photoshop CS6 v13.1.2 20130105.r.224, OS X v10.8.4 (and perhaps others)
    Looks like a CS6 is not compatible with teh new MacAir. Please look into this and advise.
    Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64 Operating System: Mac OS 10.8.4 System architecture: Intel CPU Family:6, Model:69, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading       
    Message was edited by: GSVAI

    An update:
    I went to the Apple store and brought myself a more recent MacBook Air (13", 4/256 FYI, they were out of the 8/512 model).    I can't reproduce *exactly* what you're showing, but got the flicker to happen by resizing the cursor.    Also, while painting, the screen seems to stop updating except for the cursor -- not only is Photoshop unable to draw, but other applications stop drawing as well.  And a few times it hasn't even updated the cursor (while all other apps seem frozen).  That's not normal.
    When I see the flickering, I frequently see the menubar and other UI elements draw at the wrong location on the LCD, then black, then redraw in the correct location -- repeat in different positions and lots of "static" until I stop changing the cursor.  That's more evidence of a hardware or and odd driver issue.  The odd thing is: it doesn't happen all the time.  It's possible that the one we have at the office also shows the problem, but we didn't test long enough.
    I'm trying to reach out to my hardware contacts at Apple - but it's a weekend before a holiday, so we may not make progress immediately.
    One thing that would be useful here: the model of MacBook Air that you have that shows (or doesn't show) the problem. 

  • CS6 - Screen goes black when trying to crop & clone stamp screen goes polorized when using

    I run Photoshop CS6 on a windows 7 machine.  It has started having two problems:
    First, when trying to crop, as soon as I release the mouse button after blocking the frame to crop, the screen goes black - No controls, no picture, nothing.   I have to close Photoshop and restart to get back to the photo.
    Second, when using clone stamp, as I click to clone the photo switches to odd colors (almost like it was polarized).  The color returns to normal when I release the mouse button.
    What is going on and what do I do?
    Thank you,
    Mike Modlin

    Update your video card driver from the GPU maker's website, or disable GPU drawing in Photoshop if you cannot update the driver for some reason.

  • Photoshop freezing when using brush tool

    I just got an IMAC 27 inch 5K (coming from a Macbook Pro).  Everything transferred fine but when I use PS CS6 for more than about 30 minutes, it keeps freezing when I'm using the brush tool.  I can't do ANYTHING in PS when it happens, have to force quit and then re-open all the files thru ACR again into PS.  I get another 30 minutes and then it happens again.  HELP!!!!

    Did you install MacOS 10.10?
    And did you install the WhiteWindowWorkaround plugin to work around the known OS problems?

  • Screen goes blank when using Patch tool

    The only information I've been able to find on this issue thus far was a post that was written during the Photoshop CS6 beta period at http://forums.adobe.com/message/4285375
    I am using the final released Photoshop CS6 software, not beta, and am having the same issue with the Patch tool. I start to drag around an area to make a selecton, and the screen goes blank so that I can't see where I'm making the selection. When I release the mouse, the image appears again. Another problem which may be related is that sometimes when I zoom in, the screen goes blank. Closing Photoshop and re-launching it usually fixes the problem, but is an annoying time-waster. I have the most current update from the Cloud for Photoshop CS6, 13.1.2.X64.
    Does anyone know a fix for this?

    RAM is 12 GB. I'm not sure which numbers are relevant for VRAM and scratch drive, but this is what I found for video card properties:
    Total Available Graphics Memory: 2809 MB
    Dedicated Video memory: 1024 MB
    System Video Memory: 0 MB
    Shard System Memory: 1785 MB

  • Disturbance and Sharp edges when using brush tool.

    Following are the specs:
    Photoshop Version     : CS5 Trial, CS4 extended
    OS                            : Windows 7 Ultimate 32 bits.
    RAM                         : 4 GB DDR3 (3 GB Usable)
    Video Card                : XFX GeForce GT 240 1GB DDR5
    Free Disk Space        : 14 GB Free in C:/ Drive (Primary storage drive for cache levels)
    Monitor                     : Samsung Myst Eco 20 inch widescreen LCD.
    Well there is no error in my photoshop except when i use the brush tool the brushing looks like its full of dust speckles. Like i am using scatter. When i zoom in it looks weirder. I thought it will be my monitor (i raised a discussion about calibaration of my monitor 3 or 4 months ago when i bought it), but when i export it as .png or .jpeg the image looks perfect i.e. without any scatter. While in Photoshop it looks like i am brushing using some kind of amoeba. I reinstalled cs4 countless times but to no avail. Checked all my brush settings, everything's normal. I downloaded CS5 Trial and checked in it and the photoshop has the same problem. Here are the Print Screen and Exported JPEG's from both CS4 and CS5. And i just wanted to point out that the brush tool works in all other software's so here is Corel Painter PRT SCR too.: What can be causing such weird reactions? I tried enabling/disabling OpenGL rendering, changed cache directories, reduced history/increased history. I messed with everything the performance tab has to offer in preferences, but to no avail. Please Help me, i need to paint lots of thing and with brushes looking like this, it doesnt help at all.
    CS5 PRT_SCR
    CS5 exported PNG
    CS4 PRT_SCR
    CS4 exported PNG
    Corel Painter PRT_SCR

    Wow, I would have bet money that would have made a difference.  You might want to add the monitor profile you had back in.
    The only other thing I can imagine is that somehow your display is set to an oddball color depth...
    Check this:
    Right-click on the desktop and choose Screen Resolution.
    In the Screen Resolution dialog, click the Advanced Settings link.
    In the monitor properties dialog that comes up, in the Adapter tab click the [ List All Modes ]  button.
    Is the current (highlighted) mode a True Color mode?
    Beyond this I can't begin to imagine what could be up with your display.
    Do you see the same kind of graininess in other aspects of the Photoshop display - for example gradients rendered with the Gradient tool?
    -Noel

  • Apple Trackpad freeze when using brush tools

    Apple MacBook Pro Retina, OS X 10.10 Yosemite Beta 1
    I've just downloaded Photoshop CC 2014 Trial. I don't use mouse or tablet, but I use Apple Trackpad. When I start using Brush, Clone Stamp, Quick Selection Tool, etc cursor freezes between movements. In previous version of PS (14.2.1) everything is fine. I've made a video to show you this problem.
    Video: PSfreeze.mp4
    What should I do to solve this problem?
    P.S. Sorry for my English.

    I've just reverted back to the previous build of Photoshop CC and the problem is fixed, so I'm gonna wait till the next release of Photoshop or the final version of Yosemite and give it another shot. My friend tested the same Ps version on his iMac running Mavericks and it worked fine with the Magic Mouse, so it's definitely some kind of incompatibility issue between the current Ps CC build and Yosemite.

  • Outlined version of my watermark shows up when using Brush tool.

    When I try to use the brush tool when in Actions, an outlined version of my watermark shows up on my image instead of the brush applying the Action.  I do not know what I did but it is super frustrating... how do I remove?  Help!

    Try saving your watermark as PNG24 which will preserve any transparency.
    Use File >> Save For Web
    Choose PNG24 as the file type and save
    Then use Edit >> Define Brush to create and save a new brush with that image.

  • Full screen is black when using windows media player on Equium series

    Hi.
    When i watch TV on the windows media player so I have problem. If I switch on full screen so there is just black screen but I can hear sounds.
    Watching DVD is OK.
    I've got my laptop for 4 months but everything was ok.
    This problem started just now maybe 2 days ago. I think i've done something but i don't know what and i can't fix it.
    I've done restoring OS but it didn't help.
    Could you help me please?
    Thanks

    Hi there,
    I know that problem, its just a bug with the media player and the graphics drivers (Its mainly the media player causing the error). Please, if you want to watch something on the TV then the playback must be STOPPED BEFORE you switch the screen. After you switched the screen, activate the playback and it should work.
    Otherwise go to the site of www.videolan.org, download the latest version of the VLC player and do it with him, it should work for sure. I never start the playback of some movie or whatever when the screen was not changed before to the TV as the only screen.
    GReets

  • Mid-2012 MBP with 27" Cinema Display SCREEN GOES BLACK WHEN USING USB PERIPHERALS IN DOCK

    I haven't been able to find any straightforward answer as to why this is happening and it's becoming one of the most infuriating things in my life, impeding my workflow and costing me unmeasurable time in waiting, rebooting, screwing with cables, etc.
    I use my MBP as a DAW for multitracking live audio events to ProTools through a digital console where I work. Here's my gear list that I use every day:
    Mid-2012 MBP - Yosemite, 8GB, i7 quad 2.5, mechanical hd
    HengeDocks dock for my exact model machine - has set-screw jacks for CinemaDisplay power, Tbolt, FW800, USB, USB, SDcard, headphones, etc
    USB wired keyboard
    Anker 1x4 USB3.0 hub - I have a TimeMachine 1TB drive, 3TB project backup drive, audio interface and MIDI I/O or PT iLok, depending what I'm working on
    Magic Mouse (BlueTooth)
    Here's what's happening:
    SCENARIO 1 - I insert the CinemaDisplay (cD) power connector and TBolt plugs into the dock, tighten the set screws, close the lid of my MBP (already logged into Yosemite & linked with MagicMouse [mM]) and stick the MBP into the dock... everything comes up on the cD and I can go about my day. At this point, I can plug the USB hub into the back of the cD and the system sees the hub & all peripherals listed just fine.
    SCENARIO 2 - Install cD powercon, TBolt connector, USB3 hub, USB keyboard into the dock, close the lid on MBP (again, logged in), insert into dock... cD comes up, looks great for about 15 seconds then goes completely blank. No response from key presses, mouse clicks, threats with a hammer, etc. Then, of course, I have to yank the MBP out of the dock, which hard-disconnects the external drives (backup and TimeMachine... good for them, right?) and causes the MBP to flake, thinking it's still in the dock, then not, then logging me out & requiring a password (not a big deal- I deal with copyrighted stuff, so passwords aren't the issue).
    ***EVEN IF I DO NOT PLUG THE USB3 HUB INTO THE HENGE DOCK, THE cD STILL GOES BLANK AFTER 15 SEC... IT ONLY SEEMS TO LIKE THE TBOLT AND POWER... NO OTHER PERIPHERALS (fw800, USB, etc)***
    It seems like the MBP freaks out when the lid is closed and there are USB/FW peripherals plugged in while using a secondary TBolt display as the main output... seems stupid... if I need a closed-lid dock, the MBP shouldn't care what I have plugged in while the lid is closed. I had the same issues with Mountain Lion & Mavericks and now it's being repeated with Yosemite.
    My goal in this exercise is simply to free up the USB jacks on the back of the cD for two reasons - #1) from time to time, I have extra things to plug in and I don't want some massive USB 1x8 hub on my desk... looks stupid; #2) the bottleneck created by plugging in the hub to the back of the cD (another hub via TBolt) almost triples the time required to back up/copy files. I move files from system drive to backup drive & back VERY often due to the nature of my job... speeding up this process would greatly improve my efficiency in the matter. Why would Henge create a dock with all the jacks on it to allow someone to plug into a cD that won't frickin work with said cD? Every other dock I've found makes the user stick the MBP on a slanted, goofy-looking stand and have the lid open or something dumb like that... what I have is the setup I need... just need the USB stuff to work while lid is closed and everything from powercon & cD to USB3 hubs will work without making the cD freak out.
    Any ideas out there?

    Have now taken the 27" display into the repair shop and after 24 hrs got the phone call - "appears to be nothing wrong with it, will check again on Tuesday and let you know".
    I can't seem to find anything on the net describing a similar problem. Everything is working fine right now with the Mac Pro connected to the older 20 inch Cinema Display. In fact, everything seems to be working about a second faster.
    I was told by the local retailer that Apple no longer makes the 27 inch LED Cinema Display product and the new display, the "Thunderbolt" will not work with my 13 month old Mac Pro.
    ***??? In 20 years of owning Mac equipment, this is my first major "uh-oh".

  • Premiere Pro CS6 - Keeping last frame when using Razor Tool - Help!

    Hi Everyone,
    A amateur editor here, I've had a bit of an issue after my cat decide to walk across my keyboard when Premiere was open!
    Now every time I try and cut a clip with the razor tool it keeps the last frame and adds it on to the end. I imagine there's a shortcut to switch this off? But I have no idea what the shortcut is called...
    There is now a beige strip after the selector, which wasn't there before! Does anyone know what my cat has managed to do and how I can turn it off?
    Thanks so much!
    Here's a screenshot as it's hard to describe...

    The beige or yellow stripe has always been there.
    You can only see it when zoomed in.
    It represents the duration of 1 frame.
    In this case you are on the last frame of the left clip.
    Cannot turn it off.

  • Why does screen go black using brush tool?

    When the brush tool is activated (using a personal watermark) and I move around the screen, particularly outside of the photo area workspace, the screen goes black for 2 seconds and then comes back on whether or not I move back into the photo.  Haven't noticed it happening in any other tools except the brush.  I'm using Elements 12 and Windows 8.1.  Thanks for the help.

    Choose a different screen saver, or a different source for the images.

Maybe you are looking for

  • Gmail not showing up in mail

    so this is getting out of hand. all mail accounts are using IMAP background: - ipad 2, iphone 4s and ipad mini: work mail account shows up on both. i can view / move / receive / send e-mails - iphone 6: work account shows up, folders are visible, but

  • Bad analog assembly - can I transfer Hard drive to my macbookpro?

    My emac has a bad analog assembly. I've already had it repaired once when under the apple care plan. The care plan expired and I don't want to have it repaired again. I have a macbook pro and need to get some infor off of the emac's hard drive. Is th

  • What could be the problem with table REGUH

    Hi exprts i developed a report . its wrking ok in developemt system but in Quality system , the below query is taking more time. in quality even  i have taken slection criteria which is very less than devlopment selection. please tell me the below qu

  • How do I remove the extra large icons

    I unplugged my phone this morning and the icons are HUGE. I can't see to do anything. I have tried everything, I tried to turn it off, and then on again. I tried to go into settings to make the icons smaller. I am unable to use from phone. Any advice

  • Is there a way to override the format-mask error message? (oracle forms 6i)

    It seem that if data is enter in a field and doesnt follow the format mask schema. it populates it's default error message. was wondering if i can over ride that. and custimize my own error message/validation.