Photoshop CS6 Serial Number validation

During installation I receive a message - "Please connect to the Internet and retry".  I am connected.  I have closed my Kaspersky software and Firewall.  I purchased the programme from iSoftware .co.uk online and they sent me the serial number.

Welsh punpusher please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the current difficulties you are facing connecting to the Internet.

Similar Messages

  • Photoshop CS6 Serial Number Ineffective

    My Photoshop CS6 serial number won't work.  When entered I get a message telling me that two machines are in use and I must disconnect one of them.  If I can find a way to get around this fine, otherwise i will need another "workable" serial number and would like to know how to go about getting one if this is the case.

    You are only allowed to have the software activated on two machines at any given time.  The way around this is to deactivate one of the installations if you are aware of where these two existing installations are.
    If you are not aware of any other installations and/or this is a newly acquired serial number, then you need to contact Adobe Support by chat or by telephone.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • Adobe Photoshop CS6 serial number

    I recently bought adobe photoshop CS6.  I retrieved the serial number from my products and services and attempted to install.  Its telling me that its not a valid serial number

    Please contact Adobe support
    http://helpx.adobe.com/in/contact.html?product=photoshop&topic=serial-number-issues-or-act ivating-my-product

  • Photoshop CS6 ; serial number

    I bought Photoshop CS6 in the Adobe Shop Belgium, 30 July 2012. I want to install software on my new computer but the serial number I have is not accepted? What can I do?
    Adobe Photoshop CS6
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  • Re-entering Photoshop CS6 serial number

    A recent anti-malware program deleted the serial number (activation number) from my CS 6 program.  Now it comes up as CS 6 EXTENDED which, I understand, is the same program, but the activation key determines which program comes up.  It is now telling me my 30 day trial period will end soon.  How can I simply re-enter the number?  There is no obvious place under the "Help" tab in the program.  Even the "deactivation" key is grayed out.   Thank you.

    The point where you're prompted that your trial period is ending soon doesn't have a button or link to take you to a panel where you can activate the software?
    -Noel

  • Is the windows PC adobe photoshop CS6 serial number software compatible with MAC PC?

    Help?

    No
    You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

  • Installed Photoshop Elements 13.  Upon activation, get through sign in screen, but when doing serial number validation, validate goes round but does not validate.  Connect Later is only way out of screen.  How do I validate.  Checked account but product n

    How do one validate Photoshop 13. (Windows 8) Upon activation, get through to sign in screen, but when doing serial number validation, validate goes round but does not validate.  Connect Later is only way out of screen.  Checked account but product not listed.  Installed with serial number that was sent  by Adobe.  Have attempted numerous times at different times of the day.  On-line connection working.

    Have you bothered to do any research at all? Not every app was upgrade to 5.5. Those that weren’t will next be upgraded to CS6.
    Bob

  • Confirmed serial number valid but when I do set up says not valid

    I managed to get a tech on chat who confirmed my serial number for CS6 Master Suite was valid but when I do set up and enter sn it says it is not valid.

    copy and paste into your browser's address bar, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • Can you use CS6 serial number for Lightroom 4?

    Hi everyone,
    I used to have CS6 and Lightroom downloaded on my computer but it fried and I had to replace it. On my new laptop, I tried downloading Lightroom and using my old serial number, but it didn't work. I was wondering if maybe it was Lightroom 4, and Adobe had released Lightroom 5 during the time when I didnt' have a computer. Can I use my CS6 serial if I download Lightroom 4?
    Thank you!

    Can I use my CS6 serial if I download Lightroom 4?
    No. The CS6 serial number is very specific: it only works for the product and operating system that it was purchased it for.
    If you had, for example, Photoshop CS6 for Windows, that CS6 serial number would not even work on a Mac.
    You'll need to locate your Lightroom 4 serial number.

  • Serial number validation please connect tothe internet

    Hi Iwant to register my adobe elements 12 software but I get the following error:
    "serial number validation please connect tothe internet"
    I already connected to internet my connections is ok.
    any help will be appreciated.

    Please share your OS details.
    Could you please share the following logs:
    Win:Go to them either by running %temp% on start > run or by manually browsing to: C:\Users\<user name>\AppData\Local\Temp
    1. PDApp.log,
    2. oobelib.log
    3. amt3.log,
    and 4. C:\Program Files (x86)\Common Files\Adobe\Installers\PSE12 STI Installer*.log
    Mac:
    /tmp/amt3.log, oobelib.log,
    ~/library/logs/PDApp.log,
    /library/logsAdobe/Installers/Adobe Photoshop Elements *.log.gz
    thanks.
    ~ Shefali

  • Unable to find CS6 serial number purchased via school website. [was: upsetting..]

    So, i've been a Cs6 user for about 2 years now purchased the software through my school website that goes through adobe. Everything went great... until just recently my computer was at it's worst and i unfortunately had to reset it to factory settings deleting my cs6 software and i thought i could just come and redownload it through my profile, but ironically they cannot find any records of my purchase and with my computer being cleared i do not have proof of purchase, and i watched horrified as the massive amounts of money to buy the programs goes down the toilet. I am in school, work 2 jobs to pay for my future wedding upcoming in january, expecting a baby in november, and in the process of purchasing a house. my school and work focus on my cs6 use and without it i'm at a strong disadvantage. So i do not have the money to pay for a new software and i'm definately not going to pay for monthly services for something i have already bought for ALOT of money already. I strongly suggest you either pay for the disc copy, or print your proof of purchase because as i had to learn the hard way you CANNOT trust this company to back you up with support after your software has been misplaced on your computer, and until they can find my purchase or assist my problem i will not be using their services as will my friends and family.

    Adobe will support you if they can find evidence that you've purchased the software. If they can't, they're at a bit of a disadvantage themselves.
    You can always re-download the software from Download CS6 products
    However, that will install as a 30 day time limited trial version. You'll need to enter your CS6 serial number to license it again on your computer.
    The serial number is what you need to find (then store safely  for future reference).
    purchased the software through my school website that goes through adobe.
    Have you tried going back through where you bought the software? You would have registered the software when you first bought it.

  • Serial Number validation during Delivery Creation itself(PGI-system checks)

    Process:
    Sales Order PR(Purchase Order) GR( New Serial Numbers are created automatically or manually keyed in)
    Once the Goods Receipt is received, we do the (SO) DELIVERYu2014SERIAL NUMBER ASSIGNMENT Post Goods Issue
    Issue:
    Current Serial Number Profile Management does not do a valid serial number check during DELIVERY CREATION where we do a SERIAL NUMBER ASSIGNMENT.
    Only during POST GOODS ISSUE, the check happens for valid serial numbers; this is too late in the game for business as there is a time lag of 3 days from the DELIVERY CREATION and PGI.
    Reason being--- We donu2019t check the following u201C Existing Stock Checku201D( which does a serial number validation during delivery creation as well)
    SPRO>Plant Maintenance and Customer Service>Master Data in Plant Maintenance and Customer Service>Technical Objects>Serial Number Management>Define Serial Number Profiles
    If we check this option, the business requirement to do a valid serial number check does happen during delivery creation, however we cannot create new serial numbers during Purchase Order- GOODS RECEIPT.
    QUESTION:
    Can we have the system check the valid serial numbers from stock during delivery creation and serial number assignment.
    And Also create new serial numbers during Purchase Order- Goods Receipt.

    Hi
    1.In std SAP its not possible to check the serail number during Delivery creation, through enhancement it can be done.
    2.During GR for PO serial numbers can be created.
    Rgds
    Ramesh

  • Photoshop CS4 serial number flagged as invalid on reinstallation.

    Photoshop CS4 Serial number flagged as invalid when I know it's OK. I have been transferring my software to Windows7 from XP by running two operating systems on separate volumes so I can keep working while dealing with compatibility problems. I have my original CD with serial number that I have been using for years. I have wasted a lot of time on this but I am now at the stage where I have deactivated and uninstalled PS from XP, reinstalled from download from Adobe on Win7. When I install I'm asked for the serial number which is accepted OK. When I try to run PS I'm again asked for s/n but this time it's flagged as Invalid. I have had to resort to running as 30 day trial while I trying to find a solution. I'm now desperate, Help Please!

    Thanks for that. Yes, I had seen that before and tried it. It made no difference unfortunately.
    BUT the good news is, I have tried again this new day and NOW it goes through. Go figure!
    Thanks to everyone in this Discussion for your suggestions.
    Problem somehow resolved itself?!

  • My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue

    My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue?

    This is a question for the Photoshop Elements forum: Photoshop Elements. A moderator may find and move this to the correct forum for you.
    Benjamin

  • Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.

    I have Adobe Illustrator CS6 installed on my new Mac but the serial number does not work.
    Do I need to remove the program on the old Mac first?

    Thanks for you reply
    Then I do not understand why the serial number does not work? I have tried to type it several times.
    Regards
    Einar Tyholdt
    9. jan. 2015 kl. 16:16 skrev Monika Gause <[email protected]>:
    Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.
    created by Monika Gause in Illustrator - View the full discussion
    You can install it on two computers simultaneously, so uninstalling is not needed if it's the only other installation.
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7080891#7080891 and clicking ‘Correct’ below the answer
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