Photoshop CS6 spot channel problems

When I save a file created in Photoshop CS6 that has SPOT color channels it is converting the SPOT color channels to ALPHA channels when my customers are opening them into an older version of Photoshop.  This has never been a problem with earlier versions of Photoshop.
Has anyone else had this problem and is there a solution?
I don't know if it is a bug in CS6 or it is a setting or something I am not finding. I have never had to set anything before this version and I have been through anything I could think of to try & discover something, but no luck.
Any help would be really appreciated as this can't keep happening.  I have had to be on the phone walking them through the steps to convert the ALPHA channels back to SPOT channels but do not have the time nor should I expect my customer to have to do it.
Running Windows 7
Help please!- Thank you

I'm having the same issues and it seems this just started happening after the most recent update because this wasn't happening for the last couple months I've had CS6. Not only that I actually lost 4 hours of work after it didn't save the spot channels at all and just saved the original image (it's technically supposed to be impossible to do this without making a copy). On top of that now when my clients try to open my PSD files in previous versions it says they do not have the correct color books even though I'm not using spot colors (this did not happen before the update. I've sent several files in the past couple weeks). I'm not sure what they did recently but it really screwed things up.
I'd like to know if anyone has a work around for the color book problem short of asking my clients to buy and install the new color books. I'm having to send the spots as EPS DCS files, so they can open it. It's always a headache when you upgrade and none of your clients do. Why can't they make this stuff work backwards?

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       Oil Paint 13.0
       OpenEXR 13.0
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       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Polar Coordinates 13.0
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       Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Spherize 13.0
       Sponge 13.0
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       Stained Glass 13.0
       Stamp 13.0
       Sumi-e 13.0
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
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       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE
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