Photoshop CS6 stopped saving file extensions

I am running PhotoShop CS6 on Mac Yosemite 10.10.2.  Photoshop suddenly stopped saving file extensions.  I can open the files saved on my computer, but others cannot because the file extension is missing.  Under preferences > file handling > append file extension, "always" is selected.  It doesn't matter which file format PSD, JPEG, PNG, etc., the file extension is not saved.  I have the capability to view the file, but if I send it to someone else, or if I save it to dropbox and download it back to my computer, the image cannot be viewed.

Try resetting the Photoshop preference file: Hold Ctrl+Alt+Shift/Cmd+Opt+Shift as you initiate Photoshop's startup. Select "yes" when asked if you would like to continue with reset.
Benjamin

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    Betriebssystem: Windows 7 64-Bit
    Version: 6.1 Service Pack 1
    Systemarchitektur: Intel CPU-Familie:6, Modell:10, Stepping:7mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
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    Freier Speicher: 9411 MB
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    Bildcache: 4
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       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
       BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
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       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
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       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
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       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
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       3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Adaptive Weitwinkelkorrektur 13.0
       ADM 3.11x01
       Aquarell 13.0
       Arithmetisches Mittel 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Basrelief 13.0
       Bereich 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Bildpaket-Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Blendenflecke 13.0
       BMP 13.0
       Buntglas-Mosaik 13.0
       Buntstiftschraffur 13.0
       Camera Raw 7.0
       Chrom 13.0
       Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       CompuServe GIF 13.0
       Conté-Stifte 13.0
       De-Interlace 13.0
       Diagonal verwischen 13.0
       Dicom 13.0
       Differenz-Wolken 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Distorsion 13.0
       Dunkle Malstriche 13.0
       Durchschnitt berechnen 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Entropie 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Erfassungsbereich 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Extrudieren 13.0
       Farbpapier-Collage 13.0
       Farbraster 13.0
       Fasern 13.0
       FastCore-Routinen 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Feuchtes Papier 13.0
       Filtergalerie 13.0
       Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fluchtpunkt 13.0
       Fotokopie 13.0
       Fotos freistellen und gerade ausrichten (Filter) 13.0
       Fotos freistellen und gerade ausrichten 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fresko 13.0
       Für Web speichern 13.0
       Gekreuzte Malstriche 13.0
       Gerissene Kanten 13.0
       Glas 13.0
       Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Grobe Malerei 13.0
       Grobes Pastell 13.0
       HDRMergeUI 13.0
       IFF-Format 13.0
       JPEG 2000 13.0
       Kacheleffekt 13.0
       Kacheln 13.0
       Kanten betonen 13.0
       Kohleumsetzung 13.0
       Konturen mit Tinte nachzeichnen 13.0
       Körnung & Aufhellung 13.0
       Körnung 13.0
       Kräuseln 13.0
       Kreide & Kohle 13.0
       Kreuzschraffur 13.0
       Kristallisieren 13.0
       Kunststofffolie 13.0
       Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Leuchtende Konturen 13.0
       Malgrund 13.0
       Malmesser 13.0
       Matlab-Vorgang 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Mezzotint 13.0
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       Mit Wasserzeichen versehen 4.0
       MMXCore-Routinen 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Neigung 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Neonschein 13.0
       NTSC-Farben 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Objektivkorrektur 13.0
       Objektivunschärfe 13.0
       Ölfarbe 13.0
       Ölfarbe getupft 13.0
       OpenEXR 13.0
       Ozeanwellen 13.0
       Patchwork 13.0
       PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Pfade -> Illustrator 13.0
       Photoshop 3D-Modul 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       PNG 13.0
       Polarkoordinaten 13.0
       Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Prägepapier 13.0
       Punktieren 13.0
       Punktierstich 13.0
       Radialer Weichzeichner 13.0
       Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Rasterungseffekt 13.0
       Risse 13.0
       Schwamm 13.0
       Schwingungen 13.0
       Selektiver Weichzeichner 13.0
       Solarisation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Spritzer 13.0
       Standardabweichung 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Stempel 13.0
       Strichumsetzung 13.0
       Strudel 13.0
       Stuck 13.0
       Sumi-e 13.0
       Summe 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Targa 13.0
       Tontrennung & Kantenbetonung 13.0
       U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Unterstützung für Skripten 13.0
       Varianz 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Variationen 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Verbiegen 13.0
       Verflüssigen 13.0
       Versetzen 13.0
       Verwackelte Striche 13.0
       Wasserzeichen anzeigen 4.0
       Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Weiches Licht 13.0
       Wellen 13.0
       WIA-Unterstützung 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Windeffekt 13.0
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    Optionale Zusatzmodule und Zusatzmodule von Drittanbietern: KEINE
    Nicht geladene Plug-Ins: KEINE
    Blitz:
       Mini Bridge
       Kuler
    Installierte TWAIN-Geräte: OHNE
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    Log Name: 
    Application
    Source:   
    Application Error
    Date:     
    05.06.2012 17:55:30
    Event ID: 
    1000
    Task Category: (100)
    Level:    
    Error
    Keywords: 
    Classic
    User:     
    N/A
    Computer: 
    Rendermonster
    Description:
    Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
    Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f034a
    Exception code: 0x40000015
    Fault offset: 0x00000000000761c9
    Faulting process id: 0x1238
    Faulting application start time: 0x01cd4332a73fc50b
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll
    Report Id: dfe564f1-af26-11e1-ab1c-5404a6813795
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-06-05T15:55:30.000000000Z" />
    <EventRecordID>8558</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Rendermonster</Computer>
    <Security />
      </System>
      <EventData>
    <Data>Photoshop.exe</Data>
    <Data>13.0.0.0</Data>
    <Data>4f61c045</Data>
    <Data>MSVCR100.dll</Data>
    <Data>10.0.40219.1</Data>
    <Data>4d5f034a</Data>
    <Data>40000015</Data>
    <Data>00000000000761c9</Data>
    <Data>1238</Data>
    <Data>01cd4332a73fc50b</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll</Data>
    <Data>dfe564f1-af26-11e1-ab1c-5404a6813795</Data>
      </EventData>
    </Event>
    so it looks like there was a porblem with MSVCR100.dll ... What is it?

    Thanks for your responce, i will try that but i think nvidia is on newest driver..
    It would be intresting to know what this MSVCR100.dll  is doing, i have seen problems in Games like Battlefield and Fallout..
    I will now try to disable the GPU acceleration in PHS..

  • Photoshop CS6 Stops Functioning Please Help

    System Information
    Windows 8 x64
    AOC 2243fW 1920x1080 monitor (x2)
    Processor: Intel Core i3 2120 3.40GHz (Dual Core)
    Ram: 6GB
    GPU: nVidia geForce GTX 760 TI 2GB DDR5
    Notes:
    Photoshop is up to date.
    Performance settings in photoshop are set correctly.
    Monitor Profiles are not defective.
    Images/Files are not corrupted.
    Issue:
    After a fresh restart of my PC Photoshop will function as normal for a short while (1hr appx.) after that it ceases to import/export or do any of it's intended functions. I CANNOT import ANY files. I am not presented with any error messages and it simply doesn't work. Buttons appear to highlight and the toolbars are still accessible, however I cannot continue with my work. If I then restart my computer it will function for a short while again then this will happen.
    Things I have done:
    Reinstalled Photoshop CS6
    Deleted Preferences (Multiple Times)
    Contacted Adobe Support in which case they failed to fix the problem.
    I am at a null and I don't know what to do and it is costing me money. Someone please help.

    Do you have any third party plugins? Have you tried disabling them?
    What utility programs and system extensions are you using? Have you tried disabling them?
    The fact that it requires you to restart the system means that the problem is almost certainly at the system level (utilities, drivers, system extensions, etc.).

  • Photoshop (CS6 on Mac) file is locked.

    After changing preferences, plug in views, etc I get a message the file is locked and changes won't be saved. Even after unlocking, adding myself as user with read/write priveleges, changes are not saved when PS is closed.
    Help??

    First thing to do is to trash your preferences while you re-launch Photoshop:
    Preferences files vary by name and location for each version of Photoshop. Use this document to find or re-create preferences files for Photoshop CS6.
    To re-create the preferences files for Photoshop, start the application while holding down Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
    Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
    Important: If you re-create the preferences by deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
    Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
    NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
    Mac OS
    Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If  you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.
    Then Repair Permissions with Apple's Disk Utility, and relaunch Photoshop.

  • Photoshop doesn't save file extension

    I'm using PS cs5.1 64 bit and Bridge cs5 in Win7 Pro 64 bit.
    When I "Save As", photoshop won't write the file extension unless I explicitly type it (i.e. i have to type "filename.psd" as opposed to just "filename") in the file name text box.
    If I Save As the file without specifying the extension, bridge simply displays a blank page icon for the file, and if I double click it, I get the "don't know what application to use" dialog. If I select photoshop as the program to use, ps will open the file correctly.
    However, even after I change the filename in bridge by adding the extension, bridge displays the PS icon, but won't preview the file (doesn't show a thumbnail).
    If I want bridge to show a thumbnail, I have to re-open the file in PS, then Save As, remembering to explicitly specify the extension. THEN, Bridge will show a thumbnail.
    How can I correct this? I've gone through the preferences dialog and have "save lowercase extension" checked, but this appears to be a preference for case of saved extension, not a specification that an extension should always be saved.
    btw: I tried the regedit fix specified on other help forums, but this didn't help.
    Thanks.

    I think I figured it out.
    I was saving filenames which contain "." in the name (e.g. "BO.HG.M.psd").
    When I saved the file with the name "BO_HG_M", photoshop appended the .psd extension for me, and bridge is happy.
    Because of the application of the images, it's important that we use the "." format for the names, so I'll just live with it and try to remember to type the ".psd" on the end.

  • Photoshop CS6 & Doc Size & File Size???

    Working on a collage and have a relatively scall document, 6"x10" at 300dpi and used the Place command to add images and arrange and have 14 layers. The images were resized to fit using the Transform scale too. Was watching the document size at the lower left of the document window and it showed that the Doc was 34.3 M/178 M. Looked good so I went to save the beast as a PSD. At 75% of the save it threw an error message saying the document was greater than 2GB in size. Hmm, why did the doc size show otherwise. So ended up saving as a PSB whic worked. But the responsiveness of my system went to hell until I shut down Photoshop. I mean it was almost unresponsive. Starting Photoshop again, opening the PSB and making a few changes and my system was flying again. So maybe processing the PSD then throwing the error managed to grab all the resources. 
    So maybe there are two issues I have seen, one is Photoshop reporting the wrong doc size and the other bad error processing?
    Photoshop CS6 with the latest patch applied, Windows 7 x64 with 16GB RAM, i7 processor.
    Here are a couple of screen shots that show the doc size problem
    Mike

    Noel Carboni wrote:
    I appreciate your desire to make Photoshop work the way you want it to, but why not consider placing the images as flattened raster layers?  Work at a higher resolution if you're concerned about losing quality in moving them around and rotating them, but you should really ask yourself:  Why do I want to fight with this ridiculous "smart object" embedding scheme and fight with such a huge file size instead of doing it the prudent way and ending up with a file that's much more efficient?
    Noel
    I can not answer for Mike but I can tell you why I do collages some what like Mike placing user image file in as they are.  Populated Collages done that way are still Photoshop Layer Documents and can be tweaked by the user.  If you flatten and change image files on the user you destroy work that they have done creating layered images so they can be tweaked using these layers. The way I look at it is populated collages are works in progress untill they ready for final output. Flattening and Pasting in resized image are destructive processes and may even change composition by croping images. I feel it best not to distroy users work if at all posible.  Let the user do that if they wish to.  Using Smart Object let user use any image file they want, Any size, resolution and Image format that Photoshop support.  If the user chooses to use RAW files, PSD files  or any other it their choice and they may have a good reason to use PSD files for a given collage.  When the collage is ready for final output the user is free to flatten and save a compressed jpeg if the wish to save disk space and keep a copy of the collage. They do not have to save a layered collage if they don't wish too.  They only need to that if the batch process collage for later tweaking or the want to continue to work on the collage at some future date.  You don't fight you use smart object. They are only huge if you save layered files their rendered layers are not huge. If the filel is falttened the total rendered flat layer is just canvas size.

  • Photoshop CS6 not saving

    I am using Windows 7 with an i7 core and 18gb of RAM. I recently purchased a CC subscription.
    In Photoshop CS6 I have noticed that at times after having saved a .psd file, after I come back to it later the changes are gone. At first I thought perhaps I fogot to save, but last night I saved several photos I had been restoring and was careful I did save them. This morning once again the changes on one of the photos were not saved, they had reverted to the original file before the restoration was done.
    Has anyone else noticed this problem? What could be causing it?

    Well, they never save properly on the operating system level or something on your system is restoring older versions of files. There's literally a gigazillion potential causes like PS's own recovery mode restoring files, because the app crashes on exit, Windows' system restore, backup tools, virus scanners interferring in the safe process, permissions issues preventing file writes or even genuine hardware issues with your harddrive and its controller. Impossible to know. Definitely not a general PS fault. If at all, I might imagine something being awry with history states, but that would still be fixable by simply picking the correct state on the saved file...
    Mylenium

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