Photoshop CS6 trial - installer failed to initialize

I've recently tried to download the Photoshop CS6 Extended trial software on my Windows 7 laptop, and after extraction I get a message saying:
"Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
Which I did, but no errors were found. So what do I do??

Mon Jun 18 08:17:36 2012
[INFO] PIM - NOTE Failed to mount the package dmg. checking if already mounted...
Mon Jun 18 08:17:36 2012
[FATAL] PIM - Error Failed to mount the package dmg.
Mon Jun 18 08:17:36 2012
[FATAL] PIM - Error Failed to extract assets...
Mon Jun 18 08:17:36 2012
[FATAL] Setup - Error installing core /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx package. pim_installPackage returned -8
Mon Jun 18 08:17:36 2012
[FATAL] Setup - Error installing Packages.
Mon Jun 18 08:17:39 2012
[INFO] Setup - ================= Exiting Installer with Code: 0 =================
Mon Jun 18 08:17:39 2012
[INFO] PIM - PIMSqlite closeDB status 0
Mon Jun 18 08:17:39 2012
[INFO] PIM - FREE PIM Instance ...
Mon Jun 18 08:25:53 2012
[INFO] Setup - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] Setup - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Bootstrapper Start
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Start initial checks
Mon Jun 18 08:25:53 2012
[INFO] Setup - Launch Path set to /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6
Mon Jun 18 08:25:53 2012
[INFO] Setup - Found 6 packages in setup manifest
Mon Jun 18 08:25:53 2012
[INFO] PIM - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] PIM - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] PIM - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] PIM - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] PIM - CREATE PIM Instance ...
Mon Jun 18 08:25:53 2012
[INFO] PIM - trying to createOrUpdatePIMDbSchema.
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS Created Tables.
Mon Jun 18 08:25:53 2012
[INFO] PIM - PIM Database is Up To Date.
Mon Jun 18 08:25:53 2012
[INFO] PIM - Updater Inventory location:/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInventory
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id DF1EA1EE-7B19-4CC4-8950-BEB6D7F70191 not installed on the system. Size required: 49365843
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 36C746D4-D32C-422A-9B0F-F3719DAA3DF8 not installed on the system. Size required: 2889421
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 5C2E838A-E0AD-4727-B8FD-54DA0C7A6FBB not installed on the system. Size required: 15633430
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id B5032FD8-3CFB-4FA1-9051-811EB16A189B not installed on the system. Size required: 4237309
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 59792158-B2AE-4670-8F68-EB7DE9535F3D not installed on the system. Size required: 13952220
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 7EF4FA31-DD11-4D7E-A9D0-7C1526746C65 not installed on the system. Size required: 16135843
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id F07FC360-0D5A-46FA-97FE-D317850ECBFF not installed on the system. Size required: 22302498
Mon Jun 18 08:25:53 2012
[INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 136968220
Mon Jun 18 08:25:53 2012
[INFO] PIM - freeDiskSpace ... 66856648704
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: End initial checks
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Begin Installing
Mon Jun 18 08:25:53 2012
[INFO] PIM - START installPackage at file /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx
Mon Jun 18 08:25:53 2012
[INFO] PIM - Validating package file: '/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx'
Mon Jun 18 08:25:53 2012
[INFO] PIM - Validating package file: '/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pima'
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS insertPackageUpdateList.
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS insertAppletRegInfoList.
Mon Jun 18 08:25:55 2012
[INFO] PIM - NOTE Failed to mount the package dmg. checking if already mounted...
Mon Jun 18 08:25:55 2012
[FATAL] PIM - Error Failed to mount the package dmg.
Mon Jun 18 08:25:55 2012
[FATAL] PIM - Error Failed to extract assets...
Mon Jun 18 08:25:55 2012
[FATAL] Setup - Error installing core /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx package. pim_installPackage returned -8
Mon Jun 18 08:25:55 2012
[FATAL] Setup - Error installing Packages.
Mon Jun 18 08:25:58 2012
[INFO] Setup - ================= Exiting Installer with Code: 0 =================
Mon Jun 18 08:25:58 2012
[INFO] PIM - PIMSqlite closeDB status 0
Mon Jun 18 08:25:58 2012
[INFO] PIM - FREE PIM Instance ...

Similar Messages

Photoshop CS6 Trial "Installer Failed To Initialize" on Vista. Please help I have read other posts!

I've read through countless posts on different sites and still can't find a fix to this. I've been having a hard time trying to figure out what advice actually applies to me. After extracting all the files and I run the setup I get about 75% through before I get the Installer failed to initialize message. After looking at the PDapp data It seems clear what the problem is, but I have no idea how to fix it. The fatal/error messages are as follows:
[FATAL] Setup - Adobe Application Manager executable does not exist at the location: C:\Users\Tanner\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe
[FATAL] Setup - Unable to launch PDApp. File missing
[ERROR] Setup - Error in deleting folder C:\Users\Tanner\AppData\Local\Adobe. Error Code:145
Please, any help would be great.

first thing to do is to re-download ps cs6 in case your dl was corrupted.
if you have no other cs6 programs installed, run the cleaner before trying to re-install: http://www.adobe.com/support/contact/cscleanertool.html

Photoshop Cs6 (TRIAL) - Installation failed - Encountered Errors.

Hi, Sorry I don't know if this question has been asked yet, so I'll have to ask.
Everytime I have tried to install the Photoshop CS6 trial, it says that my installation has failed and that it has encountered errors. Below is what my error report says.
Exit Code: 15 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s), 0 warning(s) ERROR: Media DB Error : 12
So, I'm not understanding what the error is.
I know I meet the system requirements because I'm running:
Microsoft Windows 7 (Home Premium)
4 GB RAM
585 GBs of Hard Drive.
It says 86x bit? I think?
I'm pretty sure that I have those met.
Other than that, I'm just not understanding why this isn't working.
Adobe Download Assist is installed just fine.
Hope someone can help!

Did you have the Photoshop Beta installed? If yes, then you need to uninstall that one before you can install the trial.
Does your account have sufficient privileges? If not, you might need to log in as Admin.
Run the install again.
If the error recurs, then run CS Cleaner Tool and remove all products.
Reinstalling after that, should resolve the problem. Get the Cleaner tool here: http://www.adobe.com/support/contact/cscleanertool.html
Let us know how it goes.

Cs6 trial "installer failed to initialize", already used cc cleaner

Hello,
I am trying to download and install a trial version of cs6 on my macbook retina which is running mavericks. I had actually already installed a cs6 trial but After effects did not work because i am running mavericks, so i needed to update to 11.0.3. For some reason, i forget why now, I thought i needed to reinstall the entire cs6 master suite so i deinstalled and attempted to reinstall, but it didn't work.
I got this message:
I read somewhere to download and run cc cleaner to erase any leftover data from the previous install, which I did, but I am still getting the same message.
I have also redownloaded the installer and am still getting the same message.
Does this have to do with the previous install?
Should I manually go through all my files and toss out everything reading adobe and try again?
Does anyone know any additional steps?
Thank You

would it be possible to take my laptop in to the apple store and have them wipe and reinstall mavericks, clearing all evidence/ artifacts of previous installs, but be able to keep certain programs by backing them up? basically I have a student trial version of cinema 4d which I would not want to lose if I did this, do you think I could safely back it up and transfer it back onto the machine after it has been wiped?

Photoshop elements 10 'installer failed to initialize'. What do I do?

photoshop elements 10 'installer failed to initialize'. What to do?

Hi there,
Sorry for the inconvenience. The first troubleshooting for this error is to update the Adobe Application Manager. Please install the latest version of Adobe Application manager from the below link and try to start the installation.
http://www.adobe.com/applicationmanagerpatch/index.html
Revert back if you are getting the same error. Please also mention the version of the product, the platform name and version that you are using.
Regards,
Jairaj

Photoshop elements 11 installer failed to initialize

I am attempting to install photoshop elements 11 on a macbook, and am getting an error message "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
I downloaded Adobe Support Advisor, and it reported only the following error (although it is repeated many times):
Adobe Photoshop Elements 11 11.0 cpsid_90243r4: Error DW020 or DW050 occurs during installation - Creative Suite 5.5, Flash CS5.5, Flash Builder 4.5
Click here for details and corrective actions related to this issue.
System Information :
Operating System = OS X 10.8.2 (12C2034)
Locale = en
I followed the link for "details and corrective actions" - the link is http://helpx.adobe.com/creative-suite/kb/installation-error-dw050-dw020-cs5.html - and it simply says "You can ignore this error and launch the products you were installing" but the product did not install.
How can I fix this so that it will let me install the product?
Thanks in advance

It appears that the Adobe Support Advisor was unable to detect the error which caused your installation failure. Please review your installation logs manually. You can find details on how to locate and interpret the logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Cs6 mc Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.

I am having trouble installing cs6 mc from both dvd and download.
I keep getting the same error for the Installer "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
Is there a fix for this?
Here is the PDApp.log from the latest attempt to install:
8/16/2014 19:47:53 [INFO] Setup - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] Setup - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] Setup - Start Adobe Setup
8/16/2014 19:47:53 [INFO] Setup - TimeLog: Bootstrapper Start
8/16/2014 19:47:53 [INFO] Setup - TimeLog: Start initial checks
8/16/2014 19:47:53 [INFO] Setup - Dictionary Path: D:\TD\CS6_App\Adobe CS6\resources\Dictionary\en_US\stringTable.zdct
8/16/2014 19:47:53 [INFO] PIM - Trying to access xml at path:D:\TD\CS6_App\Adobe CS6\resources\setup.xml
8/16/2014 19:47:53 [INFO] PIM - XML is valid
8/16/2014 19:47:53 [WARN] PIM - Failed to find Node
8/16/2014 19:47:53 [INFO] Setup - Found 6 packages in setup manifest
8/16/2014 19:47:53 [INFO] PIM - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] PIM - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] Utilities - Folder does not exist
8/16/2014 19:47:53 [INFO] PIM - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] PIM - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] PIM - CREATE PIM Instance ...
8/16/2014 19:47:53 [INFO] Utilities - File does not exist
8/16/2014 19:47:53 [INFO] Utilities - File does not exist
8/16/2014 19:47:53 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [INFO] PIM - SUCCESS Created Tables.
8/16/2014 19:47:53 [INFO] PIM - PIM Database is Up To Date.
8/16/2014 19:47:53 [INFO] PIM - Updater Inventory location:D:\TD\CS6_App\Adobe CS6\resources\updaterinventory.dll
8/16/2014 19:47:53 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [FATAL] PIM - Error could not executeGeneralSQLQuery.
8/16/2014 19:47:53 [FATAL] PIM - Failed select count(*) from sqlite_master.
8/16/2014 19:47:53 [FATAL] PIM - file is encrypted or is not a database.
8/16/2014 19:47:53 [FATAL] PIM - Error in Get Table count.
8/16/2014 19:47:53 [FATAL] PIM - ERROR Failed select count(*) from sqlite_master.
8/16/2014 19:47:53 [ERROR] PIM - Could not createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [INFO] PIM - PIMSqlite closeDB status 0
8/16/2014 19:47:53 [ERROR] PIM - Failed to initialize ACF pim.db. Database is corrupted. Download a new copy of Adobe Application Manager from http://www.adobe.com,or install this product again.
8/16/2014 19:47:53 [FATAL] Setup - Unable to perform Disk space check
8/16/2014 19:47:53 [FATAL] Setup - Errors faced in OS requirement checks. Exiting...
8/16/2014 19:47:55 [INFO] PIM - PIMSqlite closeDB status 0
8/16/2014 19:47:55 [INFO] PIM - FREE PIM Instance ...
8/16/2014 19:47:55 [INFO] Setup - cleanUSF: Deleting Path C:\Users\[user name]\AppData\Local\Adobe\OOBE\PDApp
8/16/2014 19:47:55 [INFO] Setup - Setting current directory to C:\Users\[user name]\AppData\Local\Adobe\OOBE
8/16/2014 19:47:55 [ERROR] Setup - Error in deleting folder C:\Users\[user name]\AppData\Local\Adobe. Error Code:145
8/16/2014 19:47:55 [INFO] Setup - ================= End Adobe Setup. Exit code: -3 =================
Please help.
Thank you,
Carl

That LOOKS like you are trying to install to the D drive instead of the default C drive... true?
What happens if you install to the default C drive?
What happens if you right click the installer and select "Run as Administrator" from the option list?

Trying to install photoshop CS6 trial, installer initializes then dissapears

I'm trying to install the photoshop CS6 extended version trial, and when I start the installer, it opens the initializer, the bar fills, then it dissapears and nothing happens. I'm recently upgraded to windows 8.1, the trial used to work fine on windows 7.

CaseyF are you attempting to use the same trial which was installed prior to upgrading to Windows 8.1? If so, and assuming the trial is not expired, then I would recommend reviewing your PDApp.log for the specific error causing the installer to fail to initialize. Please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and interpret the PDApp.log. You are welcome to post any specific errors you discover in the log to this discussion.

FlashPro & Photoshop CS6 (cc) installs fail

Help?
Working through the Adobe Application Manager, the apps download completely, start to install & then encounter a fatal error. The Application Manager tells me "error (34)".
The error summary page tells me -> FATAL: Payload '{xxxx-not-sure-what-this-random-string-is-but-obfusicating-it-just-in-case-xxxx} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.2.5.0' information not found in Media_db.
Fireworks, Dreamweaver, Muse, Edge, etc install fine... haven't tried Illustrator or others.
[update] tried to install Illustrator. Fails in the same manner as the Flash & Photoshop installs.
I did have the Photoshop CS6 public beta & an (expired) FlashPro 5.5 trial installed, but both were uninstalled (using adobe uninstallers) prior to my attempt at a full CS6 install.
Any thoughts? Already tried running the CS cleaner utility.
Installation environment:
OSX 10.7.4
late 2010 MBP, 4GB mem, 60GB storage available.

Currently running Application Manager 6.2.38.0 (was the one that Adobe gave me when I signed up for CS6 cloud)
As for downloading trials & then licensing them after-the-fact... That was what I just finished trying, and it seemed to have worked. FlashPro is installed (& automatically linked its license to my cloud subscription). I guess I can install the other problem apps this way as well... but it just seems odd to have to do it this way when Adobe has actually created an Application Manager that should do this all for me.
Oh well. Problem resolved. (although in more of a workaround manner)
Thanks for you response.

Photoshop CS6 trial installation freezes my Macbook Pro

Hey all, a question here for you.
I have a 2.4Ghz Macbook Pro with 4GB or RAM running 10.7.4. Whenever I try to install the Photoshop CS6 (or any other trial for that matter), the install stops halfway through and freezes my computer.
I've made sure that I uninstalled all of my other CS5.5 stuff and even downloaded the Adobe Cleaner to clean my system out. I even went through AppZapper to get rid of all other CS5.5 stuff too and yet this still happens to me.
Any idea what's going on?

Hi Chaps
I had the same issues as most of you I have both a 27'' and a macbook pro 17''.
I Rang adobe support and the only thing I got out of it was being disconnected all of the time.
I had no issues installing on my 27'' but I had freezing on my macbook pro so I read all the ways you tried to install cs6 and this is the method I got ps6 installed.
my config for macbook pro is the icore 7 and 8 gig ram
1. I unistaled photoshop previous versions and any left over folders associated with photoshop I deleted.
2 I went in to disk utility and turned of under preferences ""verify checksum"
3 I put my mac into safeboot mode and I had no issue instaslling ps cs6
4.rebooted my back and turned on verify checksum in disk utility preferences.
I hope this helps you out I have only just converted over to mac so I am not that technical with them yet.
Good luck and looking forward to hearing that what I did helped you
Cheers

ML 10.8.5 photoshop elements 9, installer failed to initialize.

package for support 40-92900-072421102013
cd ~/Desktop/Adobe Photoshop Elements 9/Install.app/Contents/MacOS/
if i try to run the installer from the command line i get
> ./Install
ditto: can't get real path for source
ditto: can't get real path for source
i also tried disabling my anti-virus software, no joy ;(
installed it as root, problem solved.

OpenDirectoryDude is this related to the other discussion you started at http://forums.adobe.com/message/5773847#5773847? In that discussion you were trying to install Photoshop Elements 6.0 and faced difficulties. You then stated that Photoshop Elements 11 did install successfully. Is there a reason which you are now also trying to install Photoshop Elements 9?
To diagnose why Photoshop Elements 9 is failing to install you will want to review the installation log files. Please see Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html for information on how to locate and interpret your installation log files. You are welcome to post any specific errors you locate to this discussion.

Error message when installing Photoshop Elements 13 : Installer Failed to initialize

I am trying to install Photoshop Elements 13 on a PC with Windows 8.1. I can't run the Adobe Support Advisor because it is no longer available. Can a Adobe expert get in touch? Forums are sometimes not adequate to find solutions.

Go to C:\Program Files (x86)\Common Files\Adobe and delete/rename the OOBE folder from there.
Then install Adobe application manager from the below link:
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

Premiere CS6 trial installer fails

Installer hangs on installing. Uninstalling and reinstalling both don't work, so we are stuck. How to solve this mess?

I had an error log yesterday but this morning I could start Premiere without problems.
Probably the installation went OK yesterday, but there was no progress in the progress bar so after some time I forced it to quit. It must have taken a couple of restarts to recover from this.
Perhaps this all happened because I unchecked Encore before install?

Installer failed to initialize.this could be due to missing file.please download adobe support adviser to detect problem.

getting the message while installing cs 6 trial
-installer failed to initialize.this could be due to missing file.please download adobe support adviser to detect problem.
please help

Error "Installer Failed to Initialize" | Install desktop application | Windows

Elements 12 Installer Failed to Initialize

Photoshop Elements 12 Installer Failed to Initialize on MacBook Air and support advisor could not identify any issues. What to do?

start here: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Photoshop CS6 trial - installer failed to initialize

Similar Messages

Maybe you are looking for