Photoshop CS6 will not install from Adobe Apps manager

I have the cloud subscription and I tried downloading PS, it said it could not so so because i had the beta installed. So I got rid of the beta and tried again....still said no.  So I emptied my trash and restarted, and it still will not download PS.  I got all my other software ok, but cant get PS for some reason. Does anyone know how to fix this?
Thanks

I talked with support, go download the adobe cleaner and it will allow you to see what files from PS CS6 are still on your system and get them off.  I am trying now, will let u know if it works.
download it here   http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • Will not install from inside App Manager

    Got past the A12E5 error, now with the Adobe Application Manager installed it will not download the any software for install.
    Is there a place to download them alternativly and use the App Manager to approve/activate and install?
    I believe the error code is (-60)

    Manish, thanks for your help.
    Tried similar in Windows 7 with no effect. Also tried Adobe Creative Suite cleaner tool via http://www.adobe.com/support/contact/cscleanertool.html It installs ok on my laptop, so doesn't appear to be a location issue, but will not install on my workstation. Manual installation of AAM completes but after typing in user/pass it says 'download error, contact customer service'. Photoshop CS6 beta installed and functioned ok and I had CS4. Tried uninstalling both, same issues. Adobe Lightroom 3.6 is still installed and functions.
    I also tried someone's suggestion of installing the trial of something so it would install the Akamai Netsession download manager. This completes and when I launch the AdobeApplicationManager.exe I can see it spawn Netsession which then hangs and can be killed initially, but zombies for a while ( cannot be killed ). Packet trace ( https://twitter.com/#!/DaSpadeR/status/201295684022960128 ) appears to show initial handshake and then nothing.  -John Spade

  • Adobe Photoshop CS6 will not install on my Mac.

    Adobe Photoshop CS6 will not install on my Mac. Adobe Application Manager is seeing the Beta version of Photoshop CS6 on my machine.
    I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. Sadly,
    I am still getting the following error:
    Photoshop CS6 Installation Failed
    A beta version of this product exists on the computer. Please quit and uninstall that version before continuing.
    I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. I am now stuck!
    Any help would be appreciated.
    Cheers,
    Richard

    This is the instruction to remove PS CS6 beta
    http://forums.adobe.com/message/4361731
    It's strange that you ran the cleaner tool and still didn't worked
    you can try to login to Root user account and then run the cleaner tool , and then check.

  • Photoshop CS6 will not install: "The download appears corrupt... (-60)."

    "...Press Cancel, wait a few minutes and try again. (-60)"
    I've tried multiple times, but continue to get the same error.  I've been able to download and install Dreamweaver, InDesign, and Premiere Pro with any problems.

    I am experiencing the same problems on Mac OSX 10.7.3. I did have the CS6 Photoshop Beta installed prior to subscribing to the Creative Cloud, but uninstalled it per request of the Adobe Application Manager (Creative Cloud Client?). First few attempts of installing PS CS6, ended with "The download appears corrupt... (-60)". All of the other software programs that I needed installed fine.  Numerous restarts did nothing to help. I then ran the CS Cleaner Tool and removed all of CS6 and also CS5 from the computer, and rebooted. The next attempt resulted in an error code -4. After another reboot, I am back at "The download appears corrupt... (-60)". Restarting the computer does nothing to help.
    Below is the log output (Removed what looked like session keys/serial numbers and replaced them with x's. I think they are safe to post, but wanted to be on the safe side.):
    05/11/12 12:40:41:178 | [INFO] |  |  |  |  |  |  | Session is created and key generated is XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    05/11/12 12:40:41:184 | [INFO] |  |  |  |  |  |  | getIfProdInstalledInLang : product with adobeCode : {XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX} is not installed
    05/11/12 12:40:41:612 | [INFO] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | The value of ETAG for the file is "458dee0aea908cbf2ee8fe75028223ed:1335651561"
    05/11/12 12:40:42:654 | [INFO] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | The value of ETAG for the file is "1219c9a82eb11f915a5db2a227e99e94:1335651561"
    05/11/12 12:40:43:744 | [INFO] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | The value of ETAG for the file is "5e1223af0bed85f1384f80f014a3267f:1335585814"
    05/11/12 12:41:02:130 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:130 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:130 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:131 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:134 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:134 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:159 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:159 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:159 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:160 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:163 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:164 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:187 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:188 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:188 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:189 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:192 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:193 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:216 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:216 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:216 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:218 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:221 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:222 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:246 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:246 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:246 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:248 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:251 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:251 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:275 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:275 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:275 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:276 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:279 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:279 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:304 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:304 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:304 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:305 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:308 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:309 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:333 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:333 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:333 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:335 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:338 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:338 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:363 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:363 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:363 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:363 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:367 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:367 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:392 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:392 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:392 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:393 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:396 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:396 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:421 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:421 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:421 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:422 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:425 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:425 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:450 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:450 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:451 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:451 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:455 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:455 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:479 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:479 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:479 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:480 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:483 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:483 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:507 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:508 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:508 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:509 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:511 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:512 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:537 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 1
    05/11/12 12:41:02:537 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 0
    05/11/12 12:41:02:537 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 3
    05/11/12 12:41:02:539 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 5
    05/11/12 12:41:02:540 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 4
    05/11/12 12:41:02:540 | [ERROR] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Checksum validation failed for segment 2
    05/11/12 12:41:02:732 | [WARN] | A1CB10E5-2250-4717-BE9C-A656D8225ADB |  |  |  |  |  | Some Error has come during download operation with Error type - -60, and Error Code - 417

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    Date: Mon, 26 Mar 2012 19:36:19 -0600
    From: [email protected]
    To: [email protected]
    Subject: beta cs6 will not install error bridge running but it is not running
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         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4293603#4293603. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop CS6 by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Photoshop CS6 will not open any graphics files

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