Photoshop CS6 Will Not Run in Cloud

Have 1 yr Cloud membership. Using Windows 7.
Have used download manager to download all the apps I want. Most of them work OK with just signing with my adobe ID. (Acrobat, After Effects, Dreamweaver etc)
However, Photoshop insists on having a serial number ...instaed of just opening as a cloud authorization.
Ive had a previous CS6 Photoshop Extended trial that I deleted in Control Panel and rebooted.
So I have never been able to run Photoshop Extended in the Cloud...what do I have to do? Frustrated.
ALSO, It seems like I saw Encore being available as part of the cloud...but it didnt show up in the download manager.
How can I get Encore?
Thanks
Suzzie

Hi jeff,
I am using the Adobe Applications Manager in Windows 7.
It has installed most other cloud applications and they seem to open.
Photoshop CS6 Extended 64 bit still refuses to take the Cloud ID sign in...and it wants a full serial number as if it were a trial. I sign in with my pre-filled Adobe ID just prior to that step...so im expecting that everything is OK...but then it takes me to the serial number screen. Obviously, I dont have a serial number. So I have never been able to open Photoshop in Cloud. I can not deactivate it because I cant open it. I checked that my previous Photoshop trial software has been deleted again and is gone.
Any special registry or some other tricks I need to do to make Photoshop open correctly with the Cloud ID?
Thanks

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