Photoshop CS6 won't launch after successful installing the upgrade on my PC
After a successful installation process, Photoshop CS6 opens, starts to load, then vanishes.... I'm on a PC where I'd been running CS5, then upgraded to CS6 via internet. Had problems with installation setup, which were settled via Adobe Chat. Now the programme starts up ready to open but shortly after the PS sign comes up and before the window actually opens, just disapears. Can anybody help with this please?
Ok, I found one more article talking about upgrading to 11.3 upgrade instead of 11.4(latest). Finaly worked. Hope this helps someone else, this was painful.
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Hi,
So my copy of Photoshop CS6 sometimes won't launch and when it does manage to launch fully, it's really slow. I mean ridiculously slow. The only times when I can get it to run even remotely quick is if I shut down my computer, and then restart it and then start up Photoshop CS6 as the first program. Even then it slows down after a while. (And I only have a firefox browser open usually, never more than a couple of tabs at once, so it's not a bandwidth issue)
Here are my comp specs:
Samsung
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Photoshop CS6 won't launch. Unexpected and unrecoverable problem.
I am unable to launch Photoshop CS6 on my 2012 Macbook Pro running OSX Mavericks.
Everytime I attempt to launch it I get a message saying "An unexpected and unrecoverable problem has occurred. Photoshop will now exit."
I have already reset the application preferences using the keyboard shortcut on launch and manually by deleting it in my Library folder which has made no difference.
I am able to launch it under a different user which suggests that it is something to do with some other software installed perhaps?
Below is my crash report. Any ideas? Thanks in advance.
Process:
Adobe Photoshop CS6 [15226]
Path:
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier:
com.adobe.Photoshop
Version:
13.0.0 (20120315.r.428)
Code Type:
X86-64 (Native)
Parent Process: launchd [170]
Responsible:
Adobe Photoshop CS6 [15226]
User ID:
501
Date/Time:
2014-03-18 10:17:49.496 +0000
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: D907E7DA-D1A4-E8AD-1082-F253AC25CFE1
Sleep/Wake UUID: D31012F7-3820-4486-8A63-00A5637FECC0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000c
VM Regions Near 0xc:
-->
__TEXT
0000000100000000-000000010333d000 [ 51.2M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdyld.dylib
0x00007fff84aaaaff NSVersionOfRunTimeLibrary + 127
1 com.apple.AppKit
0x00007fff8135aeac NSUseActiveDisplayForMainScreenDefaultValueFunction + 78
2 com.apple.AppKit
0x00007fff81320a88 _NSGetBoolAppConfig + 202
3 com.apple.AppKit
0x00007fff8135abc8 +[NSScreen mainScreen] + 93
4 com.apple.AppKit
0x00007fff8135d752 -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 350
5 com.apple.AppKit
0x00007fff815e65d0 -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
6 com.apple.AppKit
0x00007fff8135d5e8 -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
7 com.apple.AppKit
0x00007fff815e6583 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
8 com.adobe.Photoshop
0x00000001003b811a 0x100000000 + 3899674
9 com.adobe.Photoshop
0x00000001003b8677 0x100000000 + 3901047
10 com.adobe.Photoshop
0x00000001005d6f62 boost::system::system_error::what() const + 59746
11 com.adobe.Photoshop
0x000000010040bad0 0x100000000 + 4242128
12 com.adobe.Photoshop
0x000000010040cab0 0x100000000 + 4246192
13 com.adobe.Photoshop
0x0000000100035262 0x100000000 + 217698
14 com.adobe.Photoshop
0x0000000100035582 0x100000000 + 218498
15 com.adobe.Photoshop
0x0000000100035d44 0x100000000 + 220484
16 com.adobe.Photoshop
0x0000000100d2061b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 5022907
17 com.adobe.Photoshop
0x0000000101948c4e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17771246
18 com.adobe.Photoshop
0x0000000100bba808 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3557032
19 com.adobe.Photoshop
0x0000000100c51f73 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4177427
20 com.adobe.Photoshop
0x00000001007b045b boost::system::system_error::what() const + 1998427
21 com.adobe.Photoshop
0x00000001007b0999 boost::system::system_error::what() const + 1999769
22 com.adobe.Photoshop
0x000000010054b24c 0x100000000 + 5550668
Thread 1:
0 libsystem_kernel.dylib
0x00007fff8e013e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff84887f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8488afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8e014662 kevent64 + 10
1 libdispatch.dylib
0x00007fff8d98143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff8d981152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8e013e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff84887f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8488afb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8e013e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff84887f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8488afb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8e00fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8e00ed18 mach_msg + 64
2 libsystem_kernel.dylib
0x00007fff8e004a8c _kernelrpc_mach_port_get_set_status + 101
3 com.apple.CoreFoundation
0x00007fff80b2ccf5 __CFRunLoopModeDeallocate + 133
4 com.apple.CoreFoundation
0x00007fff80a735d8 CFRelease + 424
5 com.apple.CoreFoundation
0x00007fff80a826c8 __CFBasicHashDrain + 408
6 com.apple.CoreFoundation
0x00007fff80a735d8 CFRelease + 424
7 com.apple.CoreFoundation
0x00007fff80b2c6b2 __CFRunLoopDeallocate + 242
8 com.apple.CoreFoundation
0x00007fff80a735d8 CFRelease + 424
9 com.apple.CoreFoundation
0x00007fff80b2c104 __CFTSDFinalize + 100
10 libsystem_pthread.dylib
0x00007fff8488a5af _pthread_tsd_cleanup + 182
11 libsystem_pthread.dylib
0x00007fff84887479 _pthread_exit + 111
12 libsystem_pthread.dylib
0x00007fff848868a4 _pthread_body + 149
13 libsystem_pthread.dylib
0x00007fff8488672a _pthread_start + 137
14 libsystem_pthread.dylib
0x00007fff8488afc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8e013716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff84888c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000010d0d70f3 main + 8403
3 MultiProcessor Support
0x000000010d0d71b0 main + 8592
4 MultiProcessor Support
0x000000010d0f3f50 main + 126768
5 libsystem_pthread.dylib
0x00007fff84886899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8488672a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8488afc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8e013716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff84888c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000010d0d70f3 main + 8403
3 MultiProcessor Support
0x000000010d0d71b0 main + 8592
4 MultiProcessor Support
0x000000010d0f3f50 main + 126768
5 libsystem_pthread.dylib
0x00007fff84886899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8488672a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8488afc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff8e013716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff84888c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000010d0d70f3 main + 8403
3 MultiProcessor Support
0x000000010d0d71b0 main + 8592
4 MultiProcessor Support
0x000000010d0f3f50 main + 126768
5 libsystem_pthread.dylib
0x00007fff84886899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8488672a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8488afc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000107 rcx: 0x0000000000000107 rdx: 0x0000000000000107
rdi: 0x0000000000000107 rsi: 0x00007fff84aace33 rbp: 0x00007fff5fbfd990 rsp: 0x00007fff5fbfd960
r8: 0x000000000000006c r9: 0x00000000000008e0 r10: 0x0000600000059ae0 r11: 0x00007fff704a0001
r12: 0x0000000000000012 r13: 0x0000000000000012 r14: 0x0000000000000000 r15: 0x00007fff81d15715
rip: 0x00007fff84aaaaff rfl: 0x0000000000010206 cr2: 0x000000000000000c
Logical CPU:
3
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x100000000 -
0x10333cfff +com.adobe.Photoshop (13.0.0 - 20120315.r.428) <6A87A703-3170-CA73-8C77-35C282C4E264> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
0x1039bf000 -
0x1039ebff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbb.dylib
0x103a02000 -
0x103a10ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbbmalloc.dylib
0x103a24000 -
0x103a2afff org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103a32000 -
0x103a4cff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103a55000 -
0x103a59fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103a60000 -
0x103c6efff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103caf000 -
0x1040f5ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19463 - 5.8.0.19463) <8A4BA3B2-6F6A-3958-ABDE-C3E8F21373B0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104171000 -
0x1044caff7 +com.adobe.AGM (AdobeAGM 4.26.17.19243 - 4.26.17.19243) <E96C804B-158B-D4A2-9A64-482F9ADC29D0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104533000 -
0x104894fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19243 - 5.10.31.19243) <8BFF14FB-AA14-1CBF-C2A3-715363B5A841> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1048e1000 -
0x104909ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <9BDD08A8-2DD8-A570-7A7B-EDAA7097D61B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104910000 -
0x10493cfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x10495f000 -
0x104aacff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/wrservices.framework/Versions/A/WRServices
0x104b20000 -
0x104b8ffef +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <924155A9-D00E-B862-C490-5099BA70B978> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x104bb6000 -
0x104c0ffff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <BC353D4E-1AE2-3FB5-D3EE-81A09C0C4328> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x104caf000 -
0x104d36ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <5FCA15B4-F721-09C3-B412-1F86D9D7DE9E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104d9b000 -
0x104db6ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <BB7B342A-8CBC-4B73-58A2-9B062F590EBC> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x104dd0000 -
0x10500dfff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <6839CFB1-74EE-B205-7D82-ABC5428E0810> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x10510c000 -
0x105285fff +com.adobe.ACE (AdobeACE 2.19.18.19243 - 2.19.18.19243) <7F28B188-1D1B-20C9-BBB9-B74FCC12ECAD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105298000 -
0x1052b7fff +com.adobe.BIB (AdobeBIB 1.2.02.19243 - 1.2.02.19243) <B7D7EE28-D604-2989-B099-62AEF4885C21> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1052be000 -
0x1053a2fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1053b3000 -
0x105478fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K
0x1054c5000 -
0x1054c9ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1054cf000 -
0x10554dfff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x10555e000 -
0x1055beff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x1055c8000 -
0x105b20fef +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/Cg.framework/Cg
0x10617d000 -
0x1061ebfef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x10623f000 -
0x106264ffe +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x10629f000 -
0x1062a3ff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x1062a9000 -
0x106459fef +com.adobe.PlugPlug (3.0.0.383 - 3.0.0.383) <908DBB12-D2AC-1844-BD2A-F1C483424917> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x106510000 -
0x106530fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <DC3301F2-FC6E-70C7-3927-B0DD024210D6> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_ocl.framework/Versions/A/aif_ocl
0x10654a000 -
0x106607fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x106651000 -
0x1066fffef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10673c000 -
0x106836fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1068da000 -
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0x7fff8610eff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
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0x7fff86a2eaf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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0x7fff87113fff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
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0x7fff88275fff libFontRegiFirst, you haven't installed the CS6 updates, and should.
But that crash is in OS code, and it appears that your OS install might be corrupted. -
Finder won't launch after re-install 7.1
I reinstalled QT 7.1 after having problems with 7.2. I was getting only audio and no video. After the reinstall I rebooted and now the finder won't launch so I can't see my hard drive or any icons on my desktop. And oddly enough the only app that will open is safari and quicktime now works!
What have I done and any clue on what just happened?There is no "re-install" of older software versions allowed in OS X.
The only safe way to revert to previous versions is by Archive and Install using the Tiger DVD. -
Finder won't launch after re-install quicktime 7.1
I reinstalled quicktime 7.1 after having problems with 7.2. I was getting only audio and no video. After the reinstall I rebooted and now the finder won't launch so I can't see my hard drive or any icons on my desktop. And oddly enough the only app that will open is safari and quicktime now works!
What have I done and any clue on what just happened?There is no "re-install" of older software versions allowed in OS X.
The only safe way to revert to previous versions is by Archive and Install using the Tiger DVD. -
Address Book Won't Launch after re-installing system.
Hope someone has a suggestion here. I just installed a new HD and made a nice clean install of system, starting with original that came with my 1st edition G5 Tower and then upgraded to 10.3, then to 10.4.11 (which is where I stop), performing the Apple Software updates along the way. Everything seems to be fine. Boots extremely fast, just like when it was a baby.
Everything except Address Book. I had been importing e-mails, etc. from my 2nd HD so that I could erase it and went to import from my old Address Book and it won't launch. Does the little animation in the Dock, but immediately quits. If I try to open it through Mail, it immediately kills the Mail application.
I really don't want to have to go through the lengthy installation process again. Does anone have any thoughts as to what might be causing this? Even the version of Address Book on my 2nd HD is doing the same thing.
Any help would be appreciated.
Jim C.Ok. For those who are interested, I did a search and was able to find some things to look for. Bottom line is that it is now fixed. For some reason, the required info was not contained within the new system's Application Support directory. In comparing the same directory on both the new system and the one on my 2nd HD, I discovered that there was only one thing in the new directory, while the directory of the other system had many things (including Address Book and DVD Player).
I hadn't yet launched DVD Player since installing, when I did, I got an error indicating that there was an error starting DVD Player. I copied the directory from the 2nd system into the Application Support on the new system and it then launched instantly.
I'm not sure why these things didn't get placed in Application Support under normal installation, but that is what the problem was.
Jim C. -
Apache won't launch after MySQL install
I just installed PHP and MySQL in order to learn it. I installed PHP and everything worked fine, I tried out some basic PHP functions and then decided to get MySQL so I could do some more advanced functions.
After installing MySQL I couldn't reach my own site through 127.0.0.1, and I entered the terminal and found out that Apache wasn't running, so I gave the command "sudo httpd" and got the following output:
sudo httpd
Processing config directory: /private/etc/httpd/users/*.conf
Processing config file: /private/etc/httpd/users/+entropy-php.conf
[Mon May 15 00:25:24 2006] [warn] module mod_php5.c is already added, skipping
Processing config file: /private/etc/httpd/users/Helena.conf
Processing config file: /private/etc/httpd/users/hulken.conf
Bus error
I have tried both with MySQL stopped and running, but it makes no difference, what should I do?
PowerMac G4 MDD, iBook G4 12" Mac OS X (10.4.6)I've read through the file thoroughly several
times and it is all good, nothing seems to be missing
or be malplaced.
Good, but let's make sure. First, look at the output of this Terminal command:
<pre class="command">grep Documents /etc/httpd/httpd.conf.default</pre>You should get something like this:
<pre class="command">DocumentRoot "/Library/WebServer/Documents"
<Directory "/Library/WebServer/Documents">
Alias /manual/ "/Library/WebServer/Documents/manual/"
<Directory "/Library/WebServer/Documents/manual"></pre>If you don't, or you get an error message, post back with the result. If you get the same thing as what I posted, try swapping the default config file for the one you have now. First do this:
<pre class="command">sudo mv /etc/httpd/httpd.conf /etc/httpd/httpd.conf.cmbak</pre>That will back up the current configuration file. Now, copy the default config file so Apache sees it:
<pre class="command">sudo cp /etc/httpd/httpd.conf.default /etc/httpd/httpd.conf</pre>Try starting the server now:
<pre class="command">sudo apachectl start</pre>If it starts, then it's a configuration problem. If it still crashes (bus error), then look for a crash log for httpd in your Console app. I suspect it'll be in /Library/Logs/CrashReporter. Post back with the contents of the thread that crashed. That might have a clue.
One more thing, post the output of this Terminal command:
<pre class="command">ls -l /etc/httpd/users/*</pre>I'd be looking for a file Apache can't open perhaps.
I haven't made any modifications to
it, it was working fine until I tried it after
installing MySQL.
It's really unlikely to be MySQL. If I had to take a guess right now, I'd say it's a problem caused by installing the PHP5 stuff. I can't think of any reason why MySQL would affect Apache, but because the PHP5 installation is changing Apache's config files, I'd suspect that first.
charlie -
Application won't launch after 10.7.3 upgrade
I use an animation program called Kinemac on a MacPro 2x 2.66Ghz 6 core with 14 Gigs of Ram, and the Radion 5870 Graphics card.
After the upgrade the program will no longer launch. I've been working with the developer, but even he's out of suggesting to get the app to launch.
My Question: Does anyone know if the Video Card get an update of any kind, firmware, or otherwise? I can get the program to lauch on different hardware running 10.7.3.
Thanks.Well, you're posting in the Power Mac (pre-Intel) forum. By definition, no Power Mac can run Lion, 10.7.x.
Try the Mac Pro forum, or the Lion forum. -
Lightroom 4 won't launch after I enter the serial number
I was running the Lightroom 4 trial version for Mac (OS 10.7). After my trial was up, I purchased the upgrade (I previously had v.3). Upon launching Lightroom 4, the dialogue asking whether I have a serial number or want to purchase appears. I go through the steps of entering my new serial number (which Lightroom gives a green check) and my v.3 serial number (also a green check), and go through all subsequent steps of the dialogue.
When I hit Finish, the dialogue closes, and Lightroom does not launch. The program isn't even active in my dock. If I launch it again, I get the same dialogue asking if I have a serial number or want to purchase.I've moved this to the installation forum Drew, where the engineers hang out.
In the meantime, just try deleting Macintosh HD/Library/Application Support/Adobe:Lightroom/Lightroom 4.0 Registration (that's not the user library) and see if that does the trick. -
Hi everyone
I've bought and downloaded Adobe Lightroom 5 for a new iMac 27" intel core 5 3,4 GHz. The machine is only three days old and no more updates are to be found when searching for it. However; after the message that "lightroom 5 has successfully been installed" I don't get to open the program. So I never get to the point where I can register the serial number / registration key for purchased product.
I've followed the instructions that comes with Lightroom 5, but no luck. Also tried to uninstall and reinstall.
No secret that I'm total incompetent when it comes to understanding of computers and software....
Hope someone can help me understand what I'm doing wrong, and sugest some good solutions :-)
ThxI think you may need to uninstall and then start over. There is no installer on the Mac for Lightroom so select it in Applications and send it to the trash. I suggest you download again from a different source. You can use the link below to download the free trial and then validate the software after installation with your product serial number. Ensure you choose your language version and MAC platform from the dropdown list at the top of the page.
After you click download it starts by downloading or updating (replace) the Adobe Download Assistant. You then browse the products and select Photoshop Lightroom 5 to start the installation.
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom&promoid&promoid=D TEML
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