Photoshop "disappeared" after working with it...

Not sure what happened. I deactivated my Web Premium suite (CS5) on my old computer, then uninstalled it. I installed the suite on my new computer, with no problems, then worked with Photoshop. I closed it out after a couple hours (I work from home, using PS), and when I came back to do more work after a couple hours, there was only a PS folder with a Locales folder, a Read Me document, and a Samples folder in it. No PS!
I tried reinstalling it, making sure all the products were checked. Still no PS!
I NEED PS for my work! The man with whom I spoke in the instant chat provided me a link for the download of the suite, but I still want my disk to work.
Any ideas as to why the install "disappeared"??? And, why it will not install again?
The Adobe person said my serial number is good, but he could not tell me why this happened.

No go.
I don't get it. I reinstalled on the old computer, made sure to deactivate on ALL the software that gave that option, then uninstalled the suite. So, it should be uninstalled and deactivated.
I tried, AGAIN, to install the suite, to no avail. I get some folders with the names of the softwares, but there are no actual installation files, apparently. The major programs (DW, PS, Illustrator, etc.) will not open.
And, of course, Adobe, in all their greed, refuse to support CS5, and will not give me any answers. The link that the "support" person gave me did not work, either, for the download and install.
Guess I'm in the wrong profession. I refuse to use their "Cloud" and pay every year when I read of so many designers who are still using 2, 3, and 4! With no problems!
I have even gone so far as to call Apple support to see if "maybe" there is some issue with my computer. Right now, I'm trying to install, again, in a different user to see if some how there is an issue with that. Per Apple's support tech.
I don't know what else to do, so if anybody here can give me more suggestions, I'd be glad to try! I'm losing valuable work time.

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