Photoshop doesn't see Printer

I'm using CS4 version 11.0.2 and Windows 7 and I've never had any problem printing until today. Now, when I click on "Print" under the File menu, it gives me the error message "Before you can perform printer related tasks such as Page Setup or Printing a Document you need to install a printer". The printer is hooked up and powered on and I have no problems printing from other programs. I restarted Photoshop and that didn't help, so I rebooted my computer and that didn't help. I've reset my preferences also. Any suggestions?
Lori

Try this link to address printer issues with Photoshop CS4:
http://kb2.adobe.com/cps/409/kb409119.html

Similar Messages

Ibook doesn't see printer

I have an ibook G4 and it has been printing by connecting wirelessly through airport to my imac that has an HP5500 printer connected to the imac. For an unknown reason, it suddenly doesn't list that printer. I can still print if I carry the ibook to the printer and connect it by usb. When I try to add a printer, it doesn't find any other printers in the house so nothing comes up on the list. It used to have that printer listed as hp5500-imac. How can I get it to find that printer again?

Is there a provision to see and use the HP through Bonjour printing?
One of mine is accessed that way, via USB and AirPort express base.
My Epson connects that way, while an HP all-in-one refuses totally.
There are times when I connect by-wire since all features of the
Epson are not supported wireless. The printer's Utility, mostly.
There may be some other settings to consider; but I don't remember
what the others may be in this instance. Once my primary desktop is
on, and two different printers work from there, that about covers it
for me. The other computers can use the Epson via AirPort Express;
including my iBook G4. For print head maintenance, I run a USB wire.
Perhaps someone with that model printer may have an idea; or maybe
you'd have to try installing a new printer driver if it may be corrupted.
Sorry to not have a definite answer to the situation. Sometimes, each
time you have to choose a printer (even if using a USB printer, wireless)
you have to be certain the printer is being selected. Not sure why it isn't.
Good luck & happy computing!

Time capsule doesn't see printer through USB hub

I can't seem to get the TC to see my USB printer if it connects through a hub. I have an external drive plugged into the hub and I can plug it into any of the ports and the TC log file shows the disk plug in and unplug. The disk works great.
So far, the only way I've been able to print via the TC, is to connect the USB cable direct to the TC. But there's no indication in the AirPort utility that the printer even exists. Using System Preferences printer setup, I'm able to see the printer, add it and print a test page. At no time did the AirPort utility indicate that the printer was indeed attached to the Time Capsule and functioning correctly.
How do I get the AirPort to give me more log information? I can't believe that I'm able to print via the TC, yet the printers pane is empty, and nothing in the system log.
After doing this test, I again tried using the hub, and the printer is no longer visible on the Mac, but the disk on the hub is there. I unplug the hub and plug the printer direct, and it's again visible on the Mac. At no time does the TC indicate that the printer exists.
I do Linux system admin all day and bought a mac because it runs Unix for command line, and is supposed to be a "no brainer" to manage - a big plus as I really don't want to bring my work home and just use the computer. Sigh....
Macbook is running 10.7.2
Time Capsule is a new 2T unit
Printer is Canon iP4300

The thing that really bothers me is that when I connect the printer direct to the TC, the Mac sees it, but not the Time Capsule... ***?!?
Resetting the print system may...or may not....help here.
See the last step in this Apple Support Document
http://support.apple.com/kb/TS1253
You are power cycling the entire network after you make a change in the USB connections, correct?
A powered USB hub will run $15-20 or so. Highly recommended.

Printer sees wifi, Laptop sees wifi, but laptop doesn't see printer

I'm trying to connect my new LaserJet 100 color MFP M175nw all in one to my laptop. I've already set it up via USB on my desktop and that went off without a hitch. I got the printer on the wifi (I can print out a Network Summary and Config Report that list the printer's IP and specifically say it's connected to my network) but now I'm running into problems getting my laptop to "see" the printer. Each time I try to run the install, I get the "Can't Find Product(s)" message. I've got my firewall off and I've tried using the troubleshooting methods on the HP site but nothing seems to work.
I've tried manually adding a printer through Windows, but it's not able to find the printer by IP address or hostname.
Please help before I beat the nice new printer with a bat "Office Space"-style.
This question was solved.
View Solution.

It looks like we fixed it. This is what we did:
1) Installed the HP software via USB on the desktop
2)Confirmed that the printer was on the network by pressing the WPS button on the router and pressing holding the WiFi button on the printer for 2 seconds, then seeing a connection successfull message on the printer
3) Still on the desktop, added it as a wireless printer through Windows (Start > Devices and Printers)
4) Shared the printer with all users on the network
5) Switched to the laptop and used WIndows to add a printer. Once we shared the printer from the desktop, the laptop was able to see it.
I am going to go back and try connecting the laptop to the printer via USB to finish installing the scanning software etc. But I was able to print a doc wirelessly so I'm satisfied.

Airport doesn't see printer

I have a new Airport Extreme, and an older HP 7660 printer, with a new Mac laptop. Everything worked fine. THEN we moved the modem and consequently the Airport and printer. I didn't have a long enough USB cable, and left the printer unplugged into the Airport for a few days. When I plugged it in again the airport didn't see it. I've tried everything. Several times. I can print with the cable in the computer. The Airport is on line. I've turned things on and off, disconnected, and reset the airport to factory settings (with the cable in) and set it all up again. Nothing is working. Any suggestions?

I wish I could say that that fixed it, but it didn't. I was unable to set up the second AX unit as "extend an existing network' due to inexplicable errors related to the change also requiring changing settings on the #1 AX.
Next, I also tried creating a whole new network on the second AX just for the printer, but it didn't come back online (blinking yellow, invisible in Airport Utility) after I created it and I had to reset it manually and start over.
It would help if I could find better documentation on it that explains what the various settings do. The manual is a little slim and the various settings are not familiar to me, therefore it's very confusing.
And, sigh, after all of this, I performed a speed check and found that by connecting through the Linksys Router/Switch, my speed dropped back to the same level as before I started this fiasco.

Computer still doesn't see printer

I read the similar posting, but it didn't help. Did not understand how to "reset" the printer. Here's the basics.
New wireless modem
connects to the internet
Mac OS X systems(four computers of varying age) latest is snow
Printer is a HP deskjet 6988
Have restarted systems, modem, changed radio channels, currently downloading "new drivers", don't think it will help with the other computers?
On the printer check - IP address is 0.0.0.0 as is the subnet, gateway, DNS
Wireless: disabled and everything else is "NA"
I remember when I bought this, that HP tech support had to help get it set up. Had some issues with Bonjour. Unfortunately I didn't write down how we solved the problems. Tried using Qworst tech support, no help there.
I hope someone can help?
Thanks!

To reset the printer:
1. Verify that the printer is powered on.
2. Press and hold down the Report Page button.
3. While holding down the Report Page button, press the Cancel button three times.
4. Release the Report Page button.
Now, get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Photoshop doesn't see my 3gb of ram, hep me

Hi
i use xp sp2 and i have 3Gb installed
well for the bios there are 3Gb installed
on the windows system , there are 3GB of ram
but i run photoshop cs3 and lightzone (not lightroom) and in photoshop ,in the performance i can have only 1703 Mb same for lightzone
is there a cure?
thanks

1) it's a paramater that you enter in the boot.ini file that lets applications under 32bit XP to use up to 3gb of ram. Problem with it is that it tends to cause system instability which is why i never recomend it to anyone
3) This isn't a problem with WinXP per se, it's a problem with 32bit operating systems. They can only access 4gb of ram total but due to overhead (the video card memory also goes into this pot) we only get around 3gb. Applications on 32bit windows systems have access to only 2gb of memory and with some added overhead you get to the 1.7gb of ram that Photoshop sees under a 32bit OS. The 3G switch allows applications to use up to 3gb of memory but most of them aren't written for this so it's a risky proposition.
64bit operating systems lift this barrier so 32bit apps can use up to 3gb of ram while 64bit apps can use as much as they want (windows currently goes as high as 192gb but with a 64bit OS you can theoretically get as high as ~16 million terabytes)
As for those Mac folks, just tell them that currently the 64bit version of Photoshop is only available on Windows so we, the glorious master race, can use as much memory as we like in Photoshop while they're left scrounging for scraps with their 3.5gb limit. Well, you might want to put that a bit more nicely... or not

Networked Printer doesn't see my Mac, Running OS 10.8.2

My Envy Printer 411d all-in-one doesn't "see" my laptop (macbook pro 2012). I can print from the computer to the printer, but scanning in either direction, from the printer to the computer and vice versa is not possible. I get an error message - communications error.
The scan function shows my spouse's computer, but not mine (we both are running Mac OS 10.8.2 on MacBook Pro laptops.)
This has happened before and the only way around it, for me, was to take several hours to re-install the printer software. When you do that, HP treats you like an altogether new customer and requests re-registration and all that. We are already registered, however.
So please advise me me, I would like to know about an easier way to get the functionality I expect from this device.
Thank you.
Best,
Anne Mowat
[email protected]
This question was solved.
View Solution.

It could indeed be your router and using WEP security. WEP is not actually security as it can be broken with freeware in a few minutes.
Switch your router security to WPA with a password that you create. While you are in there, change the channel to 11 on the router's 2.4GHz mode.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

ITunes doesn't see PSE7 images

I had Photoshop Elements 8 installed, and iTunes could see those photos just fine. But then my trial expired, so I had to uninstall and use PSE7. The problem is that iTunes no longer sees my PSE7 catalog and instead sees the PSE8 catalog as it was before it was uninstalled. I managed to track down where iTunes apparantly copied the PSE8 catalog and deleted it, but now iTunes doesn't see any PSE catalogs at all.
Of course there is the option to sync with individual folders, but I'd rather not do that since PSE keeps them nice and organized, and iPod Touch doesn't show the folders within subfolders of the selected folder for photo syncing. So, how can I get iTunes to pick up my PSE7 catalog again?

I had something similar (if not the same) happen. I was going to transfer some new shows from iTunes on my laptop into my iPod. The msg I get from iTunes: "iTunes cannot read the contents of the iPod "(iPod'S name)". Use the iPod Software Updater application to restore the iPod to factory settings." The best part....my iPod's empty! I don't know what happened but I tried to connect it to my work PC and it read the same. I can reload my iPod with songs/shows. That's not an issue BUT I'd like to know what may have caused this and how do I know it won't happen again?
PC Windows XP

XP/Pro box doesn't see other computers on network after running CiscoConnect on it

Got a new E4200 on September 13 to provide internet and networking to a small business network.
There are 2 wired computers, one an XP/pro and the other a Win 7/64 bit. Both worked straight out of the box in that both had access to each others' files after plugging them into the E4200. Two other wireless computers were connected using CiscoConnect, one a Vista and the other a Win 7, and all was fine. All computers were able to see each others' file. Also managed to get a wireless Canon printer working even though CiscoConnect wasn't able to find it.
After I realized I didn't run CiscoConnect on the XP, I did so using the USB key created on the Win7 box and the result was that the XP box doesn't see any of the other computers although all the other computers can see the XP files. After uninstalling CiscoConnect on the XP and rebooting, the XP can't access the other computer files but it can still access the internet and the wireless Canon printer that CiscoConnect can't find. Rebooting or powering off/on the router didn't change this state.
Would appreciate any ideas in getting the XP back into the network.
Firmware Version:
1.0.02 build 13 May 24, 2011

Update on above problem:
Performed a System Restore on the XP and partial networking functionality was restored. The XP box now sees the Vista and the XP Explorer can see all computers under the Workgroup. Probing the Win 7 computers from XP's explorer the XP returns the following: message
\\Win7a is not accessible. You might not have permission to use this network resourc. Contact the a...
This message doesn't mean much to me as I have limited networking experience but somebody here might understand this clue.

Photoshop CS5 does not print amount of images accurately!

Photoshop CS5 does not print amount of images accurately!
what ever you ask for above 1 copy of an image you do not get it..
you ask for 5 you get 1 you ask for 8 you get 1.. sometimes you get the leftover amount from the previous image printed on the new image..
adobe support has no idea about this problem..I'm assuming most people print one image and they don't recognize the problem since CS5 is just on the market... try print multiple copies and see what happens?

The solution is purported to be to get a driver update.
Since the problem seems to be a "delay" or "staging" of the values being sent to the driver through some intermediate location, a workaround has been proposed that may be helpful. This may depend on the printer driver:
1. Set the copy count you want.
2. Hit the Print Settings... button.
3. Go into the Printer Driver setup screens and verify the copy count.
4. Then do the print.
-Noel

HP PSC 1610 All-In-One doesn't see that paper is loaded

HP PSC 1610 All-In-One doesn't see that paper is loaded and keeps asking me to load paper and press OK. I have done that per manual with no success. What's going on?
I am using an Intel MacBook running SnowLeopard

OK, I think this was among a series of "recalled" (years ago) printers where the feed rollers would become coated with a very slick substance that was outgassing from the rubber. There was a cleaning kit made for this but I am not sure it is still available. Instructions for it are here.
It the absence of the kit, you can clean the rollers manually by removing the rear door and scrubbing the three rollers with Scotchbrite. Red was used in the kit, but green may be aggressive enough to do the job. You may have to fiddle with the printer to clean the entire circumference of the three rollers. Once you do this, you will be good to go for years to come!
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

MBP doesn't see shared/Bonjour printers

My MBP (10.5.1) doesn't see any shared printer connected to a different machine. The only "shared" printer it will display is "Adobe PDF 8." My 3 other Macs (also 10.5.1) see, and print to, my shared printer, so I'm 100% sure the problem resides on the MBP.
I can do all other kinds of sharing on my MBP, i.e., screen sharing, remote login, etc. It just won't see other printers. I'm thinking maybe a printer port is blocked or something, but if it is I don't know how to unblock it. The drivers for the remote printers are installed on my MBP.
Any ideas on how to fix this issue?

Harry,
Since I don't know what all you have tried, I don't know if you and I are seeing similar symptoms due to the same problem or not. I'm going to paste in the link to a thread that I started trying to solve a problem that I'm having. PAHU has been very helpful in making suggestions, and he has a recent one that I'll try when I get home this evening.
Here's the link: http://discussions.apple.com/thread.jspa?threadID=1284467&tstart=25

Photoshop CS4 won't print

Everything else in my suite will see the printer (an Epson R1800) but Photoshop says to use printer functions I must install a printer. I don't understand. I did have to get a special dispensation to install and activate my Adobe products because my other computer crashed and burned. I installed Photoshop, Illustrator and InDesign and then had to call Adobe to get them to let me activate them on this computer. InDesign and Illustrator and everything else on this computer can see the printer. I have uninstalled and reinstalled the printer several times.

Does it behave this way with any file, or just one? Maybe the print settings that are stored in the file's metadata got corrupted. One way around this is to copy > paste into a new file and print that.
If it's global you could try to reset Photoshop back to factory defaults by trashing the preferences. Hold <shift+ctrl+alt>/<shift+cmd+opt> when launching and make sure you get a confirmation dialog. SAVE OUT any custom actions, brushes etc. first!
This has nothing to do with your activation issue.

Skype for Windows doesn't see my Samsung WEP200 bl...

I paired a Samsung WEP200 bluetooth headset with the USB bluetooth adapter on my Dell Inspiron 6400 laptop running Windows XP Pro SP3 32 bit. When I select "Show Bluetooth Devices" from the Bluetooth dropdown menu, I see "Audio devices/WEP200/Passkey enabled" but Skype ver. 5.5.59.124 doesn't see the bluetooth headset at all, neither the "speaker" nor the "mic". Do I have any hope of getting it to work? TIA.

Out of curiosity, do you have any "mirror" driver installed - i.e., something like PC Anywhere or RAdmin or other package designed to allow someone else to control your user interface? These are known to get in the way sometimes.
There is a registry tweak to force Photoshop to use the OpenGL features of your video driver. It's for diagnostic use only, but it could serve as a workaround until you can get to the bottom of the driver problem (perhaps it will be solved in an upcoming release of the ATI drivers).
Some of the information in this thread might help you: http://forums.adobe.com/message/2954477
Note that the registry tweak is good for diagnostic purposes, and enabling GPU acceleration where Photoshop does not believe the driver can support it can lead to instability and crashes, with loss of data. It will be interesting to know whether the ATI mobility drivers can support proper OpenGL operation on your system.
-Noel

Photoshop doesn't see Printer

Similar Messages

Maybe you are looking for