Photoshop Ele. 5 not wotking

Trying to open adobe elements it says invalid web address working fine 2 days ago. Last night would open but not let me edit saying invalid file. What to do please? Important family photos.

error message reads : Attempt to access invalid address.....followed by: The action you have requested could not be completed because the application is not responding or it may still be waiting for a response from you.
Extra question . Do you know3 when/if Adobe Elements 12 is coming out?

Similar Messages

Cannot open file, Photoshop is not compatible with this version of photoshop. 2 weeks

This has been a problem for almost 2 weeks now. Cant save any work in photoshop, files are unretrievable once closed. I get the same error message. I spent all of last week online with Adobe Tech support, screen sharing conference etc, now iMac isnt working properly. AAARRFGGHH.
Same prob on iMac and new Macbook pro
Last week Adobe via screen share uninstalled and re-installed Photoshop, took a few hours and still nothing. I have lost many hours work here. Cant reach Adobe and I am really pissed off. Cant reach a human via the support emails they aren't working. I have asked to speak to a Programmer or Manager for help with this and I have received none!
Latest message sent through to Support:
OLd support file not opening.
I cant open this one:
1/26/11 Case #0182004961: Unable to open some photoshop documents.
Open - Pending Adobe Response
So we need to start a new way of communicating. I am really upset with Adobe, my Photoshop has been working improperly for almost 2 weeks now. Adobe accessed my computer last week and now MY COMPUTER is not working Properly. I NEED ALL OF THIS FIXED IMMEDIATELY PLEASE!!!!!!
DO NOT withdraw this support topic. Please get a Manager to address this issue ASAP!!!!!!
If anyone reading this can get me through to the right person I would appreciate it. Hopefully Adobe will make reparation for all the trouble caused and time lost!
I should add that last night I tried to contact Adobe to see what the hold up was. I went and tried to open up the case file (No it had not been withdrawn and was still active), but it would not open. So, I started up a new support file with a whole new case number, I received an email this morning from Adobe saying that I would have to communicate with them through the original case #. Went to respond to this email today and the NEW case file had been withdrawn.
Yes, I have read all the user forums on this stuff for months, NO I am not using any Anti Virus stuff, No I did not upgrade my Macs at the time of the prob appearing! Thanks
3. Jan 26, 2011 6:55 PM in response to: Charlie.D
Re: Cannot open file, Photoshop is not compatible with this version of photoshop. 2 weeks
Thanks so Much Charlie. Could you get someone from Tech Support to contact me via email with a return address. I really feel this needs to be escalated to Management now. Thanks

Here some info about my hw /sw / diag
If you need more, please ask me.
    Hardware Overview:
      Machine Name: Power Mac G5
      Machine Model: PowerMac11,2
      CPU Type: PowerPC G5 (1.1)
      Number Of CPUs: 2
      CPU Speed: 2.3 GHz
      L2 Cache (per CPU): 1 MB
      Memory: 2.5 GB
      Bus Speed: 1.15 GHz
      Boot ROM Version: 5.2.7f1
Software:
    System Software Overview:
      System Version: Mac OS X 10.4.11 (8S165)
      Kernel Version: Darwin 8.11.0
Diagnostics:
    Power On Self-Test:
      Last Run: 06/05/11 15:14
      Result: Passed
Applications:
    AASync:
      Version: 1.2.5.1
      Last Modified: 03/05/07 16:42
      Kind: Universal
      Get Info String: AASync version 1.2.5.1, Copyright 2005-2006 Robert Vasvari.
      Location: /Applications/AASync.app
    Acrobat.com:
      Version: 1.2.443
      Last Modified: 16/07/09 12:20
      Kind: Universal
      Get Info String: 1.2.443, 08/06/2008 14:56
      Location: /Applications/Adobe/Acrobat.com.app
    Acrobat Distiller:
      Version: 9.4.2
      Last Modified: 16/07/09 12:22
      Kind: Universal
      Get Info String: Acrobat Distiller™ 9.4.2, ©COPYRIGHT_YEAR_FROM-2010 Adobe Systems Incorporated. All rights reserved.
      Location: /Applications/Adobe Acrobat 9 Pro/Acrobat Distiller.app
    Acrobat Uninstaller:
      Version: Acrobat Uninstaller version 9.4.4
      Last Modified: 16/07/09 12:24
      Kind: Universal
      Get Info String: Acrobat Uninstaller version 9.4.4, Copyright © 2004-2011 by Adobe Systems, Incorporated. All rights reserved.
      Location: /Applications/Adobe Acrobat 9 Pro/Acrobat Uninstaller.app
    Adobe Acrobat Pro:
      Version: 9.4.4
      Last Modified: 08/02/11 08:57
      Kind: Universal
      Get Info String: Adobe® Acrobat® 9.4.4, ©1984-2010 Adobe Systems Incorporated. All rights reserved.
      Location: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app
    Bridge:
      Version: 1.0.4.6
      Last Modified: 23/05/06 22:54
      Kind: PowerPC
      Get Info String: 1.0.4.6 (104504), Copyright 2003-2005, Adobe
      Location: /Applications/Adobe Bridge/Bridge.app
    Bridge CS3:
      Version: 2.1.1.9
      Last Modified: 14/03/08 15:48
      Kind: Universal
      Get Info String: 2.1.1.9 (124992), Copyright 2003-2007, Adobe Systems, Inc.
      Location: /Applications/Adobe Bridge CS3/Bridge CS3.app
    Adobe Bridge CS4:
      Version: 3.0.0.464
      Last Modified: 16/07/09 12:17
      Kind: Universal
      Get Info String: 3.0.0.464 (144651), Copyright 2003-2007, Adobe Systems, Inc.
      Location: /Applications/Adobe Bridge CS4/Adobe Bridge CS4.app
    Device Central:
      Version: 1.1.0
      Last Modified: 14/03/08 16:11
      Kind: Universal
      Location: /Applications/Adobe Device Central CS3/Device Central.app
    Device Central:
      Version: 2.1.0
      Last Modified: 16/07/09 12:17
      Kind: Universal
      Get Info String: 2.1.0, Copyright © 2007-2008 Adobe Systems Incorporated
      Location: /Applications/Adobe Device Central CS4/Device Central.app
    Extension Manager:
      Version: "2.1.0.115" © 2000-2008 Adobe Systems Incorporated
      Last Modified: 16/07/09 12:12
      Kind: Universal
      Get Info String: "2.1.0.115" © 2000-2008 Adobe Systems Inc.
      Location: /Applications/Adobe Extension Manager CS4/Adobe Extension Manager CS4.app
    Adobe Flash CS4:
      Version: 10.0.2.566
      Last Modified: 22/02/10 17:33
      Kind: Universal
      Get Info String: 10.0.2.566, Copyright © 1993-2008 Adobe Systems Incorporated
      Location: /Applications/Adobe Flash CS4/Adobe Flash CS4.app
    Flash Player:
      Version: 10.0.22.87
      Last Modified: 22/02/10 17:33
      Kind: Native (Preferred) or Classic
      Get Info String: Adobe Flash Player 10.0 r22 Copyright (c) 1996-2009 Adobe Macromedia Software LLC. All rights reserved
      Location: /Applications/Adobe Flash CS4/Players/Debug/Flash Player.app
    Flash Player:
      Version: 10.0.22.87
      Last Modified: 22/02/10 17:33
      Kind: Native (Preferred) or Classic
      Get Info String: Adobe Flash Player 10.0 r22 Copyright (c) 1996-2009 Adobe Macromedia Software LLC. All rights reserved
      Location: /Applications/Adobe Flash CS4/Players/Flash Player.app
    Flash Player:
      Version: 10.0.22.87
      Last Modified: 22/02/10 17:33
      Kind: Native (Preferred) or Classic
      Get Info String: Adobe Flash Player 10.0 r22 Copyright (c) 1996-2009 Adobe Macromedia Software LLC. All rights reserved
      Location: /Applications/Adobe Flash CS4/Players/Release/Flash Player.app
    Adobe Help Center:
      Version: Adobe Help Center 1.0.2.44
      Last Modified: 08/05/06 19:10
      Kind: PowerPC
      Get Info String: Adobe Help Center 1.0.2.44 (C) 2005 Adobe Systems, Inc. All rights reserved.
      Location: /Applications/Adobe Help Center.app
    Adobe Help Viewer 1.0:
      Version: 1.0
      Last Modified: 05/11/07 10:13
      Kind: Universal
      Get Info String: 1.0.0.185
      Location: /Applications/Adobe Help Viewer 1.0.app
    Adobe Help Viewer 1.1:
      Version: 1.1
      Last Modified: 05/11/07 10:04
      Kind: Universal
      Get Info String: 1.1.0.143
      Location: /Applications/Adobe Help Viewer 1.1.app
    Illustrator:
      Version: 12.0.0
      Last Modified: 08/05/06 19:29
      Kind: PowerPC
      Get Info String: 12.0.0, Copyright © 1987-2005 Adobe Systems Inc. All rights reserved.
      Location: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app
    Analyze Documents:
      Last Modified: 08/05/06 19:29
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS2/Scripting.localized/Sample Scripts.localized/AppleScript/Analyze Documents.localized/Analyze Documents.app
    Make Calendar:
      Last Modified: 08/05/06 19:29
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS2/Scripting.localized/Sample Scripts.localized/AppleScript/Calendar.localized/Make Calendar.app
    Collect for Output:
      Last Modified: 08/05/06 19:29
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS2/Scripting.localized/Sample Scripts.localized/AppleScript/Collect for Output.localized/Collect for Output.app
    Contact Sheets:
      Last Modified: 08/05/06 19:29
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS2/Scripting.localized/Sample Scripts.localized/AppleScript/Contact Sheet Demo.localized/Contact Sheets.app
    Dataset Batch PDF from Text:
      Last Modified: 08/05/06 19:29
      Kind: PowerPC
      Location: /Applications/Adobe Illustrator CS2/Scripting.localized/Sample Scripts.localized/AppleScript/Datasets.localized/Dataset Batch PDF from Text.app
    Export Flash Animation:
      Last Modified: 08/05/06 19:29
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS2/Scripting.localized/Sample Scripts.localized/AppleScript/Export Flash Animation.localized/Export Flash Animation.app
    Web Gallery:
      Last Modified: 08/05/06 19:29
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS2/Scripting.localized/Sample Scripts.localized/AppleScript/Web Gallery.localized/Web Gallery.app
    Illustrator:
      Version: 13.0.1
      Last Modified: 05/11/07 10:16
      Kind: Universal
      Get Info String: 13.0.1, Copyright © 1987-2007 Adobe Systems Inc. All rights reserved.
      Location: /Applications/Adobe Illustrator CS3/Adobe Illustrator.app
    Analyze Documents:
      Last Modified: 05/11/07 10:16
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Analyze Documents.localized/Analyze Documents.app
    Make Calendar:
      Last Modified: 05/11/07 10:16
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Calendar.localized/Make Calendar.app
    Collect for Output:
      Last Modified: 05/11/07 10:16
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Collect for Output.localized/Collect for Output.app
    Contact Sheets:
      Last Modified: 05/11/07 10:16
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Contact Sheet Demo.localized/Contact Sheets.app
    Export Flash Animation:
      Last Modified: 05/11/07 10:16
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Export Flash Animation.localized/Export Flash Animation.app
    Web Gallery:
      Last Modified: 05/11/07 10:16
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Web Gallery.localized/Web Gallery.app
    Illustrator:
      Version: 367
      Last Modified: 16/07/09 12:30
      Kind: Universal
      Get Info String: 14.0.0, Copyright © 1987-2008 Adobe Systems Inc. All rights reserved.
      Location: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app
    Analyze Documents:
      Last Modified: 16/07/09 12:30
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS4/Scripting.localized/Sample Scripts.localized/AppleScript.localized/Analyze Documents.localized/Analyze Documents.app
    Make Calendar:
      Last Modified: 16/07/09 12:30
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS4/Scripting.localized/Sample Scripts.localized/AppleScript.localized/Calendar.localized/Make Calendar.app
    Contact Sheets:
      Last Modified: 16/07/09 12:30
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS4/Scripting.localized/Sample Scripts.localized/AppleScript.localized/Contact Sheet Demo.localized/Contact Sheets.app
    Export Flash Animation:
      Last Modified: 16/07/09 12:30
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS4/Scripting.localized/Sample Scripts.localized/AppleScript.localized/Export Flash Animation.localized/Export Flash Animation.app
    Web Gallery:
      Last Modified: 16/07/09 12:30
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Illustrator CS4/Scripting.localized/Sample Scripts.localized/AppleScript.localized/Web Gallery.localized/Web Gallery.app
    Adobe InDesign CS2:
      Version: 4.0.2.633
      Last Modified: 08/05/06 19:24
      Kind: PowerPC
      Get Info String: 4.0.2, Copyright 2000-2005 Adobe Systems Incorporated. All rights reserved.
      Location: /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app
    Adobe InDesign CS3:
      Version: 5.0.4.682
      Last Modified: 28/10/08 09:32
      Kind: Universal
      Get Info String: 5.0.4, Copyright 2000-2008 Adobe Systems Incorporated. All rights reserved.
      Location: /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app
    Adobe InDesign CS4:
      Version: 6.0.6.622
      Last Modified: 16/07/09 12:36
      Kind: Universal
      Get Info String: 6.0.6, Copyright 2000-2009 Adobe Systems Incorporated. All rights reserved.
      Location: /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app
    Adobe Media Encoder CS4:
      Version: 4.2
      Last Modified: 22/02/10 17:32
      Kind: Universal
      Get Info String: 4.2.0, Copyright 2002-2009 Adobe Systems Incorporated
      Location: /Applications/Adobe Media Encoder CS4/Adobe Media Encoder CS4.app
    Setup:
      Version: 2.0.131.0
      Last Modified: 22/02/10 17:32
      Kind: Universal
      Get Info String: 2.0.131.0, Copyright © 2005-2008 Adobe Systems Incorporated. All rights reserved.
      Location: /Applications/Adobe Media Encoder CS4/PCI/AMEImporters/Setup.app
    Adobe Media Player:
      Version: 1.1
      Last Modified: 16/07/09 12:15
      Kind: Universal
      Get Info String: 1.1,
      Location: /Applications/Adobe Media Player.app
    Adobe ImageReady CS2:
      Version: 9.0x246
      Last Modified: 08/05/06 19:13
      Kind: PowerPC
      Get Info String: 9.0x246, Copyright © 1998-2005 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Adobe ImageReady CS2.app
    Adobe Photoshop CS2:
      Version: 9.0.1 (9.0.1x294)
      Last Modified: 23/05/06 22:58
      Kind: PowerPC
      Get Info String: 9.0.1 (9.0.1x294), Copyright ©1990-2005 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app
    Crea GIF (128 colori):
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea GIF (128 colori).exe
    Crea GIF (32, senza dithering):
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea GIF (32, senza dithering).exe
    Crea GIF (64 colori):
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea GIF (64 colori).exe
    Crea JPEG (qualità 10):
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea JPEG (qualità 10).exe
    Crea JPEG (qualità 30):
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea JPEG (qualità 30).exe
    Crea JPEG (qualità 60):
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea JPEG (qualità 60).exe
    Crea pulsante:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea pulsante.exe
    Mantieni 350, Crea JPG 30:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Mantieni 350, Crea JPG 30.exe
    Mantieni a 200x200 pixel:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Mantieni a 200x200 pixel.exe
    Mantieni a 64X64 pixel:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Mantieni a 64X64 pixel.exe
    Maschera di contrasto:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Maschera di contrasto.exe
    Miniatura diapo metallo:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Miniatura diapo metallo.exe
    Miniatura diapo:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Miniatura diapo.exe
    Miniatura rett arrotondato:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Miniatura rett arrotondato.exe
    Salvat. a più dimensioni:
      Last Modified: 11/05/05 22:19
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Salvat. a più dimensioni.exe
    Cornice ombreggiata:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Cornice ombreggiata.exe
    Crea pulsante:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Crea pulsante.exe
    Crea tonalità seppia:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Crea tonalità seppia.exe
    Foto invecchiata:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Foto invecchiata.exe
    Mantieni a 300 pixel:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mantieni a 300 pixel.exe
    Mantieni a 64 pixel:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mantieni a 64 pixel.exe
    Mod metodo condizionale:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mod metodo condizionale.exe
    Salva come JPEG media:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Salva come JPEG media.exe
    Salva come Photoshop PDF:
      Version: 9.0
      Last Modified: 11/05/05 15:14
      Kind: Native (Preferred) or Classic
      Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Salva come Photoshop PDF.exe
    Adobe Photoshop CS3:
      Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch])
      Last Modified: 14/03/08 15:47
      Kind: Universal
      Get Info String: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) © 1990-2007 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app
    Adobe Photoshop CS4:
      Version: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch])
      Last Modified: 16/07/09 12:32
      Kind: Universal
      Get Info String: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) © 1990-2010 Adobe Systems Incorporated
      Location: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app
    Adobe Stock Photos CS3:
      Version: Adobe Stock Photos 1.5.0.466
      Last Modified: 05/11/07 10:04
      Kind: Universal
      Get Info String: Adobe Stock Photos 1.5.0.466 (C) 2005 Adobe Systems, Inc. All rights reserved.
      Location: /Applications/Adobe Stock Photos CS3/Adobe Stock Photos CS3.app
    Adobe Stock Photos:
      Last Modified: 23/11/05 19:07
      Kind: Native (Preferred) or Classic
      Location: /Applications/Adobe Stock Photos.app
    VersionCueCS2:
      Version: 2.0
      Last Modified: 08/05/06 19:21
      Kind: PowerPC
      Get Info String: 2.0, Copyright ©2001-2004 Adobe Systems Incorporated
      Location: /Applications/Adobe Version Cue CS2/bin/VersionCueCS2.app
    VersionCueCS2Status:
      Version: 1.0.0
      Last Modified: 08/05/06 19:21
      Kind: PowerPC
      Location: /Applications/Adobe Version Cue CS2/bin/VersionCueCS2Status.app
    VC2Native:
      Version: 2.0
      Last Modified: 08/05/06 19:21
      Get Info String: 2.0.0, © 2003-2004 Adobe Systems Incorporated
      Location: /Applications/Adobe Version Cue CS2/plugins/com.adobe.versioncue.nativecomm_2.0.0/res/macosx/VC2Native.app
    Uninstall Version Cue CS2:
      Version: 0.1
      Last Modified: 08/05/06 19:21
      Kind: PowerPC
      Location: /Applications/Adobe Version Cue CS2/Uninstall Version Cue CS2.app
    Agamik Barcode Identifier:
      Version: 0.1
      Last Modified: 04/02/08 22:11
      Kind: PowerPC
      Location: /Applications/Agamik barcode/Agamik BarCode Identifier.app
    Agamik BarCoder:
      Version: 4.38
      Last Modified: 31/12/09 15:18
      Kind: Universal
      Location: /Applications/Agamik barcode/Agamik BarCoder 4.38.app
    aMSN:
      Version: 0.97
      Last Modified: 21/09/07 22:40
      Kind: Universal
      Get Info String: aMSN 0.97
TclTk 8.4.16
      Location: /Applications/aMSN.app
    AppleScript Utility:
      Version: 1.0
      Last Modified: 05/10/05 10:51
      Kind: PowerPC
      Location: /Applications/AppleScript/AppleScript Utility.app
    Folder Actions Setup:
      Version: 1.1
      Last Modified: 05/10/05 10:51
      Kind: PowerPC
      Location: /Applications/AppleScript/Folder Actions Setup.app
    Script Editor:
      Version: 2.1.2
      Last Modified: 22/12/09 10:24
      Kind: PowerPC
      Get Info String: Script Editor 2.1.1
      Location: /Applications/AppleScript/Script Editor.app
    Art Directors Toolkit:
      Version: 4.2
      Last Modified: 05/10/05 10:53
      Kind: PowerPC
      Get Info String: 4.2    (v29), Copyright 2001-2005 Code Line Communications
      Location: /Applications/Art Directors Toolkit 4/Art Directors Toolkit.app
    Automator:
      Version: 1.0.5
      Last Modified: 07/12/07 09:19
      Kind: PowerPC
      Get Info String: Automator version 1.0.5, Copyright 2004-2007 Apple Computer, Inc.
      Location: /Applications/Automator.app
    Bar Code Pro:
      Version: Bar Code Pro version 6.1.2
      Last Modified: 24/09/08 12:45
      Kind: Native (Preferred) or Classic
      Get Info String: Bar Code Pro version 6.1.2, Copyright Bar Code Pro 2008 by SNX Software Inc. All rights reserved.
      Location: /Applications/Bar Code Pro 6.14 Demo/Bar Code Pro.app
    BCP6Converter:
      Version: version 1.01
      Last Modified: 12/05/04 10:58
      Kind: Classic
      Get Info String: version 1.01 © 2004 SNX. All rights reserved.
      Location: /Applications/Bar Code Pro 6.14 Demo/Bar Code Utilities/BCP6Converter
    BarcodeGenerator:
      Version: 2.4
      Last Modified: 23/12/07 11:48
      Kind: PowerPC
      Get Info String: V2.4 (16.01.2005)
      Location: /Applications/Barcode Generator Eval/BarcodeGenerator.app
    barCodeCreator:
      Version: 1.1
      Last Modified: 14/11/02 16:35
      Kind: PowerPC
      Location: /Applications/barCodeCreator.app
    Calculator:
      Version: 4.0.6
      Last Modified: 07/12/07 09:19
      Kind: PowerPC
      Get Info String: 4.0.6
      Location: /Applications/Calculator.app
    Carbon Copy Cloner:
      Version: 3.3
      Last Modified: 23/09/09 03:41
      Kind: Universal
      Get Info String: Carbon Copy Cloner version 3.3, Copyright 2002-2009 Mike Bombich.
      Location: /Applications/Carbon Copy Cloner.app
    CDFinder:
      Version: 4.6
      Last Modified: 16/05/06 11:30
      Kind: Universal
      Get Info String: 4.6, Copyright 1995-2006 Norbert M. Doerner, wfs
      Location: /Applications/CDFinder 4.6/CDFinder.app
    Installer:
      Last Modified: 15/05/06 16:06
      Kind: Native (Preferred) or Classic
      Location: /Applications/CDFinder 4.6/Extras/CDFinder CMM/Mac OS X/Installer.app
    Update in CDFinder & Eject X:
      Last Modified: 07/04/05 10:29
      Kind: Native (Preferred) or Classic
      Location: /Applications/CDFinder 4.6/Extras/Update in CDFinder & Eject X.app
    Incremental:
      Version: 03
      Last Modified: 16/05/06 11:30
      Kind: PowerPC
      Location: /Applications/CDFinder 4.6/Scripts/Incrémental (Find New Files)/Incremental.app
    Chess:
      Version: 2.1
      Last Modified: 05/10/05 10:51
      Kind: PowerPC
      Get Info String: Chess version 2.1, Copyright 2003-2004 Apple Computer, Inc.
      Location: /Applications/Chess.app
    Dashboard:
      Version: 1.0
      Last Modified: 07/12/07 09:19
      Kind: PowerPC
      Location: /Applications/Dashboard.app
    Dictionary:
      Version: 1.0.2
      Last Modified: 07/12/07 09:19
      Kind: PowerPC
      Location: /Applications/Dictionary.app
    Dropbox:
      Version: Dropbox 1.0.28
      Last Modified: 27/01/11 07:16
      Kind: Universal
      Location: /Applications/Dropbox.app
    DVD Player:
      Visible: Yes
      Identifier: com.apple.preference.general
      Location: /System/Library/PreferencePanes/Appearance.prefPane
    Bluetooth:
      Version: 1.9.5
      Supported by: Apple
      Visible: No
      Identifier: com.apple.preferences.Bluetooth
      Location: /System/Library/PreferencePanes/Bluetooth.prefPane
    CDs & DVDs:
      Version: 1.4
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.digihub.discs
      Location: /System/Library/PreferencePanes/DigiHubDiscs.prefPane
    Classic:
      Version: 1.1
      Supported by: Apple
      Visible: No
      Identifier: com.apple.preference.classic
      Location: /System/Library/PreferencePanes/Classic.prefPane
    Dashboard & Exposé:
      Version: 1.1.1
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.expose
      Location: /System/Library/PreferencePanes/Expose.prefPane
    Date & Time:
      Version: 2.2
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.datetime
      Location: /System/Library/PreferencePanes/DateAndTime.prefPane
    Desktop & Screen Saver:
      Version: 1.3.2
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.desktopscreeneffect
      Location: /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane
    Displays:
      Version: 2.1.1
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.displays
      Location: /System/Library/PreferencePanes/Displays.prefPane
    Dock:
      Version: 1.4
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.dock
      Location: /System/Library/PreferencePanes/Dock.prefPane
    Energy Saver:
      Version: 3.1
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.energysaver
      Location: /System/Library/PreferencePanes/EnergySaver.prefPane
    Growl:
      Version: 1.1.6
      Supported by: 3rd Party
      Visible: Yes
      Identifier: com.growl.prefpanel
      Location: /Users/admin/Library/PreferencePanes/Growl.prefPane
    Ink:
      Version: 1.2
      Supported by: Apple
      Visible: No
      Identifier: com.apple.preference.ink
      Location: /System/Library/PreferencePanes/Ink.prefPane
    International:
      Version: 1.2.1
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.Localization
      Location: /System/Library/PreferencePanes/Localization.prefPane
    Keyboard & Mouse:
      Version: 3.2
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.keyboard
      Location: /System/Library/PreferencePanes/Keyboard.prefPane
    Network:
      Version: 1.7
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.network
      Location: /System/Library/PreferencePanes/Network.prefPane
    Print & Fax:
      Version: 2.0
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.printfax
      Location: /System/Library/PreferencePanes/PrintAndFax.prefPane
    QuickTime:
      Version: 7.4
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.quicktime
      Location: /System/Library/PreferencePanes/QuickTime.prefPane
    Security:
      Version: 1.2.1
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.security
      Location: /System/Library/PreferencePanes/Security.prefPane
    Sharing:
      Version: 1.4.4
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preferences.sharing
      Location: /System/Library/PreferencePanes/SharingPref.prefPane
    Software Update:
      Version: 2.0
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preferences.softwareupdate
      Location: /System/Library/PreferencePanes/SoftwareUpdate.prefPane
    Sound:
      Version: 2.3.1
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.sound
      Location: /System/Library/PreferencePanes/Sound.prefPane
    Speech:
      Version: 3.3
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.speech
      Location: /System/Library/PreferencePanes/Speech.prefPane
    Spotlight:
      Version: 1.1
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.spotlight
      Location: /System/Library/PreferencePanes/Spotlight.prefPane
    Startup Disk:
      Version: 10.4
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.startupdisk
      Location: /System/Library/PreferencePanes/StartupDisk.prefPane
    StuffIt AVR:
      Version: 10.0.1
      Supported by: 3rd Party
      Visible: Yes
      Identifier: com.stuffit.prefs.AVR
      Location: /Library/PreferencePanes/StuffIt AVR.prefPane
    Universal Access:
      Version: 2.4
      Supported by: Apple
      Visible: Yes
      Identifier: com.apple.preference.universalaccess
      Location: /System/Library/PreferencePanes/UniversalAccessPref.prefPane
Startup Items:
    Apache:
      Description: Apache web server
      Location: /System/Library/StartupItems/Apache
      Provides: Web Server
      Uses: Disks, NFS
    AppleShare:
      Description: Apple File Service
      Location: /System/Library/StartupItems/AppleShare
      Provides: Apple File Service
      Requires: Disks
    AppServices:
      Description: application services
      Location: /System/Library/StartupItems/AppServices
      Provides: Core Services
    AuthServer:
      Description: authentication service
      Location: /System/Library/StartupItems/AuthServer
      Provides: TIM
    CrashReporter:
      Description: crash reporter
      Location: /System/Library/StartupItems/CrashReporter
      Provides: Crash Reporter
      Messages:
          Start: Starting crash reporter
          Stop: Stopping crash reporter
      Order Preference: Early
    Disks:
      Description: local disks
      Location: /System/Library/StartupItems/Disks
      Provides: Disks
      Requires: SecurityServer
      Uses: System Tuning
    FibreChannel:
      Description: fibrechannel
      Location: /System/Library/StartupItems/FibreChannel
      Provides: FibreChannel
      Requires: SecurityServer
      Order Preference: Early
    IFCStart:
      Description: IFC
      Location: /System/Library/StartupItems/IFCStart
      Provides: IFC
      Messages:
          Start: Building international caches
          Stop: Stopping build of international caches
      Order Preference: Last
    IPServices:
      Description: Internet services
      Location: /System/Library/StartupItems/IPServices
      Provides: Super Server, Config Server
      Uses: mDNSResponder, Portmap
    Metadata:
      Description: Metadata Server
      Location: /System/Library/StartupItems/Metadata
      Provides: Metadata Server
      Requires: Core Services, Disks
    NetworkTime:
      Description: network time synchronization
      Location: /System/Library/StartupItems/NetworkTime
      Provides: Network Time
    NFS:
      Description: network file system
      Location: /System/Library/StartupItems/NFS
      Provides: NFS
      Uses: Disks
    NIS:
      Description: Network Information Service
      Location: /System/Library/StartupItems/NIS
      Provides: NIS
    PrintingServices:
      Description: Printing Services
      Location: /System/Library/StartupItems/PrintingServices
      Provides: PrintingServices
      Requires: Resolver
      Uses: Network Time
      Order Preference: Late
    RemoteDesktopAgent:
      Description: Remote Desktop
      Location: /System/Library/StartupItems/RemoteDesktopAgent
      Provides: Remote Desktop
      Requires: Disks, Resolver
      Messages:
          Start: Starting Remote Desktop Agent
          Stop: Stopping Remote Desktop Agent
      Order Preference: Last
    SNMP:
      Description: SNMP server
      Location: /System/Library/StartupItems/SNMP
      Provides: SNMP
      Requires: Resolver
      Messages:
          Start: Starting SNMP service
          Stop: Stopping SNMP service
      Order Preference: None
    AdobeVersionCueCS2:
      Description: Adobe Version Cue CS2
      Location: /Library/StartupItems/AdobeVersionCueCS2
      Provides: AdobeVersionCueCS2
      Requires: Disks
      Uses: mDNSResponder
      Messages:
          Start: Starting Adobe Version Cue CS2
          Stop: Stopping Adobe Version Cue CS2
    FTDIReEnumerate:
      Description: FTDI ReEnumerate Device
      Location: /Library/StartupItems/FTDIReEnumerate
      Provides: FTDIReEnumerate
      Messages:
          Start: Starting FTDI ReEnumerate
          Stop: Stopping FTDI ReEnumerate
      Order Preference: None
    ProTec6b:
      Description: Nalpeiron Copy Protection 6b
      Location: /Library/StartupItems/ProTec6b
      Provides: Nalpeiron Copy Protection 6b
      Messages:
          Start: Starting Nalpeiron Daemon 6b
          Stop: Stopping Nalpeiron Daemon 6b
      Order Preference: Early
    RetroRun:
      Description: Retrospect Startup Helper
      Location: /Library/StartupItems/RetroRun
      Provides: Retrospect Startup Services
      Messages:
          Start: Starting Retrospect Startup Helper
          Stop: Stopping Retrospect Startup Helper
      Order Preference: Last

Could not complete the video frames to layers command because photoshop does not support video in th

When I attempt to import a video I get the message "could not complete the video frames to layers command because photoshop does not support video in this version of windows" I am running on windows 8.1 pro (32 bit), shouldn't this be compatible???????????

Unfortunatly, the 32 bit versions of windows doesn't support video in photoshop cc.
see this post:
http://forums.adobe.com/message/5802978#5802978

Does Photoshop CC not support touch on Windows 8.1 tablet?

Does Photoshop CC not support touch on Windows 8.1 tablet? Stylus nor finger working on canvas. Have all the updates from Windows and Adobe.

Photoshop does not have touch support. however some touch devices drivers have features the can be set to Photoshop Functions. For example
Tablets that have drivers that use Wintab API for pen support can be used with Photoshop Brush Pen support. Tablets that use Microsoft Ink API for pen support can not be used with Photoshop for Adobe does not have support for Microsoft INK API for Adobe states the INK API lack features used by Photoshop Brush engine.

"Could not complete your request because Photoshop does not recognize this type of file."

I am using the latest version of Photoshop CC. When I attempt to open a recent .psd file listed in the Open Recent list, I get the message "Could not complete your request because Photoshop does not recognize this type of file." I can use the open command to open these files with no problem. The files are not damaged or missing the .psd extension and open normally except when using the Open Recent menu. OS is Mac 10.8.5. Thanks for any clues as to a fix.

As weid as it may sound: simply don't use "Open recent...". Use Bridge to manage, find and start them in PS.

Can't start Photoshop - 'Could not open a scratch file'

Hi, I recently installed Photoshop CS5, however every time I open the application, I am receiving this error message at the loading screen:
"Could not open a scratch file because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."
I've looked online for solutions everywhere, but I've obviously been unsuccessful and I'm at the point where I have no idea what else to try, other than a clean install of my OS, however that is a last resort as I currently do not have an external hard drive to transfer my files to do so. So far I have tried these things:
Reinstalled Photoshop many times, even the CS6 BETA is giving me the same error.
Deleted preference files within /Library/Preferences/
Used the cmd+alt shortcut when starting Photoshop to select a different scratch disk location.
Used the cmd+alt+shift shortcut to delete the settings file, which I cannot do as the error message mentioned above appears before the window for deleting the settings file does.
Tried rebooting several times, even into safemode and I still get the same message.
Tried changing the permissions on the Applications folder, Adobe folder, CS5 folder and CS5 application, however they are all set to 'read & write access' for me. I am also set as an administrator.
Cleaned my cache of any unneccessary files.
I have also repaired my permissions using Disk Utility, but that didn't solve the problem.
I have a 2010 Macbook Pro, 4GB RAM running OS X Lion 10.7.3 with 2 patitions on my harddrive (OS X and Windows 7). I have 15GB free on my OS X partition currently, which may not seem like much, however I have run Photoshop CS5 previously as a trial and other versions of Photoshop and the small amount of harddrive space has never affected the software's ability to create a scratch file.
The strange thing, however, is that I can use Photoshop CS5 & CS6 on a guest account that I created recently, which means that the problem I am having is permissions based. Logging into a seperate account is a good enough solution for now, but it is incredibly tedious to keep changing accounts just to use Photoshop.
Has anyone got any other ideas? As I mentioned previously, reinstalling is a last resort as I currently don't have the neccessary resources.
Thanks.

I managed to fix this myself, almost by accident, after failing every method suggested that I came across.
My problem was due to 'read only' access being set to some folders in ~/private/ on my main account, meaning that Photoshop could not create an important, temporary scratch file in this location.
To anyone else who comes across this thread due to having the same problem, here's the solution:
Open finder, then go to 'Go' in the menu bar and select 'Go to folder'
In the window that opens, enter '/private/' and click 'Go'
Then, right click on the folder 'tmp' within /private/ and select 'Get info'
In here, scroll to the permissions section and change the relevent user permissions to 'read and write'
Before closing this window, click on the gear icon underneath the list of users and select 'Apply to enclosed items' and hit 'Ok' in the next window.
Finally, repeat steps 3 - 5 for the folder named 'var', also within /private/ and you're done. Photoshop should now open as intended!
Although this solution was ideal for my home laptop, giving 'read and write' access to important folders like these can probably lead to lowered security so please do it at your own risk.

Photoshop will not open in a Creative Cloud trial,

Photoshop will not open in a Creative Cloud trial, although Indesign & other programs are fine, says I need an internet connection or the clock is set wrong?

Only tried the Photoshop Elements, and haven’t change computer name or time
With kind regards,
Tim Besley
Message signature was removed by: PECourtejoie

Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open... I uploaded the most recent Java and they still won't open. Please help

Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open... I uploaded the most recent Java and they still won't open. Please help

Mac,
Nothing shows up here?
https://www.adobe.com/account/my-products-services.html#
With CS5 you must have registered, hopefully under your present Adobe ID.
I am afraid the chat and phone support are off until the beginning of January.
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Photoshop will not open NEF files

I have a Nikon D5200 that I purchased a couple months ago. I recently decided to start shooting in raw, and I found I could not open the photos in photoshop (CS6). I took to the internet and found that I needed to download the Adobe DNG Converter. I got the 7.3 version which says it supports the d5200, but photoshop still can't open the files. I tried restarting photoshop and my computer after downloading the plugin. I tried the same with the 8.3 version, and still no luck. Can anyone help me out?

jusdejules wrote:
I took to the internet and found that I needed to download the Adobe DNG Converter.
Not quite.
There are two options:
Update the Adobe Camera Raw (ACR) plug-in used by Photoshop to recognize and process Raw files, or
If your version of Photoshop is not compatible with the version of ACR required to open Raw files from your camera, then download and install the DNG converter to convert Raw files to DNGs then open the DNGs in your version of Photoshop
The limitation with the ACR plugin is that
different versions of ACR support different camera models Camera Raw plug-in | Supported cameras and
ACR is only compatible with specific versions of Photoshop. Full list here: Camera Raw-compatible Adobe applications
In your case, the D5200 was first supported in ACR 7.3.
Photoshop CS6 shipped with ACR 7.0 and is compatible up to ACR 8.5 (8.3 with Windows XP).
So, in PHotoshop, check your version of Camera Raw (Help > About Plug-Ins > Camera Raw). Click Help > Updates to update ACR.

Photoshop CS2(Not Responding)

My photoshop cs2 program has been running very well for the past year or two. I have started saving files back and forth between cs3( at school) and cs2 (at home) for a school project. All the sudden, as I was painting a background to place in my project (magic wand>move tool) my cursor becomes an hourglass, all panels become blank, and at the top is says Photoshop (Not responding). This has happened 4 times now and I have lost my work each time. Can anyone help me?

This is a generic occurance on any program on windows basically asking you not to touch it until it has figured it out. It is a result usually of system resources being too low, meaning you need to upgrade your computer ideally in order to see less of the problem. If you press Ctrl+k, it prings up preferences. goto the Preformance panle, and if you can, set the memory usage for photoshop to what it says is an ideal range above it. This could help if you don't have anything else running with photoshop. Note that you must restart photoshop for the options to take effect here.
Also note that interactiing excessivly with windows during a "program not responding" period can cause the program to completely fail and loose your work. It is best to leave it along until it goes back to normal, then quickly save your work, then keep working.

Photoshop CS4 not opening & Wacom Cintiq 20WSX driver problem

Hello,
I have been using Photoshop CS4 for quite sometime now with no issues. I have just started using a Wacom Cintiq 20WSX and installed all the necessary drivers and now Photoshop will not open (I have seen other threads relating to Intuos tablets but not the Cintiq 20WSX).
I have unistalled the Wacom drivers and Photoshop will open, on reinstalling the Wacom drivers the problem starts again "Photoshop cs4 has stopped working".
I am running Windows 7 Home Prem 64bit. Photoshop CS4 has all current updates and I am using the most recent driver for the 20WSX from Wacoms site.
Any suggestions as this is really really frustrating. (I have not yet attempted to uninstall Photoshop and reinstall it)
(Incidently I am using the Production Premium CS4 Suite and everyhting else appears to be unaffected -AE, AI are opening with no issues)
Thanks!

Hi. I had the same problems with my Intous4 as well, and since both cintiq and Intuos use the same driver it probably is the same.
Try this. Uninstall the wacom, unplug it, restart the pc. Then download the latest driver from the wacom site (if you didn't already), and install that latest driver alone, without installing the one that came with the cintiq. This is how I solved my problem, it wouldn't open PSCS4 64bit and AE

I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

Hi Hardy Tasso,
Are you seeing this problem since first launch of PSE13 after installation or recently?
Please try:
Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
Thanks,
Anwesha

Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe is nt available. Whn i try to extract .7z file wd 7-Zip error pops up " cannot ex

Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe file is nt visible. Whn i try to extract .7z file wd 7-Zip error pops up " cannot extract **.7z as archive" .I've tried fresh download of adobe photoshop ele 13 but same error occurs.
OS:Windows 8.1
Storage loc for adobe down assistant : C-Program file(x86)-Adobe download assistant-adobe
Storage loc for adobe down assistant: C- Adobe photoshop assistant 13- PhotoshopElements_13_LS25_win64_1. 7z
After this I try to extract ** .7z file but following error occurs :
After this I try to extract ** .7z file but following error occurs
Kindly Help.

Thanks fr revert !
After clicking on the provided link , Above error pops up. I clicked "ok" n allowed download to complete after which same previous error shows up!

Photoshop does not start unless I reboot

I have been having this problem since yesterday. Photoshop does not start after I use the computer for a while. I opened Windows Task manager to see if any processes start at all, even though the application does not start. Two processes (1) AdobeIPCBroker and (2) Photoshop.exe process start, but photoshop application does not open , not does it show up in the applications. What may be going wrong?
Arun

domike wrote:useradd someuser ; mkdir -p /home/someuser ; chown someuser:someuser /home/someuser
Where did you get this idea? This is the problem.
Follow the wiki
Also, you realize everything you are installing and doing only remains in memory. Why are you installing all these packages? Are you going to repeat this installation and user creation at every reboot?
EDIT: something else is wrong too - but until you fix the above, it will be hard to know if it is a separate cause, or an indirect effect. /run/user/0 should not be relevant, but /run/user/1000 should be used. I suspect your method of starting X is logging out of the 'su'ed user and is dropping back to the root login that it is under. You'll likely need to change tty's to log in as your user - on a normal system you could log out of the root session and back in as your user - but on the iso I think autologin for root is set on tty1. Of course you could disable this too.
Last edited by Trilby (2014-05-28 11:44:42)

Photoshop CS5 not working with Lucida Grande Regular font

On my iMac Intel Core 2 Duo 2.66 GHz, I am running OS 10.6.7.
When using Photoshop CS5, if I try to use the font, Lucida Grande Regular, it causes an error.
"Could not use the type tool because of a program error."
When I try to open an existing file that has type layers that include the font Lucida Grande Regular, Photoshop will not open the file. I have several of these files that I want to use. I can open them on another Macintosh and everything works fine.
First I get a message window that says, " Some text layers might need to be updated before they can be used for vector based output. Do you want to update these layers now?" I click on update and then get the following message. "Could not complete your request because of a program error."
I have updated Photoshop CS5 to the latest version, 12.0.4.
I have run the FontTest.jsx script and it shows an error for Lucida Grande Regular.
(IOError: General Photoshop error occurred. This functionality may not be available in this version of Photoshop.
- <no additional information available>)
The other 100+ fonts on my machine did not create errors.
Since Lucida Grande Regular is an essential font for Mac OS X, I re-installed OS 10.6 in order to have a new version of Lucida Grande Regular. After that re-install I am having the same problems with the font not working in Photoshop.
It also does not work with Adobe InDesign CS5. The font does work in Microsoft Word.
The program Font Book verifies Lucida Grande Regular.
Other fonts including, Lucida Grande Bold, work fine in Photoshop and InDesign.
What can I do to get Photoshop CS5 to work with Lucida Grande Regular?

Wow, I'm so glad I found this thread. This problem has been dogging me for years, and it's so sporadic that I've been afraid of breathing the wrong way lest I somehow incur that diabolical Program Error dialog. I'd managed to reach a truce with Photoshop CS5, getting it into a barely working state, and avoiding all updates... until Lion came along today. Then I updated to CS5 12.0.4, and the Program Errors were back again.
Now I see that the problem does seem to be related to the Lucida Grande font. If there's a layer with that font in it, not only can I not edit that text, but I can't marquee select anything, nor drag any shapes. Deleting caches and massaging fonts are completely ineffectual measures... but if I delete the Lucida layers entirely, we're back in business.
At least so far.
Funny to think that of all the innovations I'd like to see Photoshop adopt, the fixing of this one issue is the thing I'd like to see most. I'll be keeping my eye on this thread, and any updates by Mr. Cox.

Image in photoshop is not fully seen

image in photoshop is not fully seen, and is positioned towards the lower part of my screen making it impossible to work properly on the image and impossible to crop as i am not seeing the whole image. This only a recent problem that has developed

jujust to say its OS X version 10.8.5

Photoshop Ele. 5 not wotking

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