Photoshop element 13 crashing after os upgrade on my mac. Told upgrade not compatible, anyone having this problem?
So yeah... Had an update for OS X Yosemite. The new "Photo" app was added instead of "iPhoto". Photoshop Element 13 was working fine before and now when I try to open to pull from either one of my photo files photoshop crashes. Apple said to contact Adobe. Not compatible and need an upgrade for compatibility. Anyone experiencing this? Frustrated....
Je suis désolé de ne pas savoir l'anglais, aussi je souhaite être compris dans ma langue Merci d'avance
Suite à la dégradation physique de mon logiciel ( Adobe Photoshop Element 11 ), j’ai
acheté le logiciel Element 13 ( AD002129565 ) pour me rendre compte que mon
système OS X 10;6;8 ne suffisait pas activer le téléchargement ( Akami 1,82 GB )
payer par carte banquaire du montant de 99,60 .
devant les complications diverses rencontrées nequierant une connaissance informatique
que je ne possède pas, j’aimerai savoir, s’il ne serait pas possible de procéder à un
échange et revenir sur Element 11 dont j’ai eu satisfaction pendant plus d’un an et qui
fonctionne très bien avec la configuration actuelle.
Esperant une réponse favorable de votre part, je vous prie d’accepter mes meilleures
salutaions.
[email protected]
FRANZIL Lucien
11 avenue André Cerisay
72300 SABLE SUR SARTHE
France
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I have just downloaded adobe photoshop elements 13 on a vista laptop and realised it is not compatible.will i be able to download it again on another computer?
Yes. There should be a download link if you purchased it from Adobe. You can also find a download at...
PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html -
The screen goes black 2 or 3 secs after lifting the lid, but comes back on if I disconnect the magnetic power lead, after that it works fine with or without lead. Anyone had this problem, and is it symptomatic of a serious fault?
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I think this is probably a sign that your network could be better than it is.
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i think this is an apple ios 5.0.1 update issue. i think they may have screwed things up big time this time. i have also found no improvement with battery life at all. not sure what is wrong but i hope they fix it fast. this is ridiculous
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abdullahsgirljsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
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I recently upgraded to Yosemite and got the new iTunes as well. However, the new iTunes 12.0.1 doesn't offer me the option to connect to my Airport Express. The Airplay icon on the interface is just the volume control. Does anyone know how to connect?
Sure...
See this Apple article for a Hard reset of a Factory reset.
http://support.apple.com/kb/HT3728 -
Anyone having this problem after the IOS5 update?
I uploaded the new software into our 4 iphone 4's. Two of them have no problem and are working fine. The other 2 keep searching for signal. They will show 4-5 bars and all of a sudden say "searching" for about 7-8 seconds, then show the bars again. We have tried restaring the phones several times and nothing. Our carrier is AT&T. Anyone else having this problem?
I uploaded the new software into our 4 iphone 4's. Two of them have no problem and are working fine. The other 2 keep searching for signal. They will show 4-5 bars and all of a sudden say "searching" for about 7-8 seconds, then show the bars again. We have tried restaring the phones several times and nothing. Our carrier is AT&T. Anyone else having this problem?
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Having installed the recent upgrade to Photoshop Elements 13 the shadows/highlights sliders no longer work. How do I resolve this problem?
Sometimes when problems pop up for no apparent reason it could be that the preferences files had become corrupted. Here are two ways to reset the preferences.
1. The reset process might be built into your PSE version, as shown in this video:
How to Reset Photoshop Elements Preferences - YouTube
2. If your version does not have the reset option, press and hold Alt-Ctrl-Shift (Option-Command-Shift on Mac) immediately while starting PSE. The timing is critical; you may have to try this several times. A dialog box will pop asking if you want to delete the settings file? Click YES.
Let us know if either of these works for you. -
Help please my photos that I had been viewing printing etc are not compatible when I print in elements 13. I have unistalled elements 11 but still hve the same problem
When I try to print using elements 13 up pops The saved print information is in an incompatible version. it has been set to default values.
I have templates that I had designed in elements 11 to drop photographs into, every time I try to print up pops the notice above and it will not print.
If I have imported the photograph and worked on it in elements 13 it prints fine.
I have hundreds of photographs that I have changed from raw files to Jpegs etc. which printed fine. Now with elements 13 I cannot print any of them.
Help please, I was born BC before computers
Original message----
From : [email protected]
Date : 29/01/2015 - 19:51 (GMTST)
To : [email protected]
Subject : I have upgraded to elements 13 and unistalled 11 photos corrected in 11 are not compatible to print with 13
I have upgraded to elements 13 and unistalled 11 photos corrected in 11 are not compatible to print with 13
created by Barbara B. in Photoshop Elements - View the full discussion
What do you mean by "not compatible"? What happens, exactly, when you try to print?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7144769#7144769 and clicking ‘Correct’ below the answer
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How to re-download adobe photoshop elements 9 after a computer crash ?
Hi, I am wondering how to re-download my adobe photoshop elements 9 after I lost it when my computer crashed ?
You will need your serial number, then:
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html -
Is it safe to uninstall Adobe Photoshop Elements 10 after installing Adobe Photoshop Elements 12?
Is it safe to uninstall Adobe Photoshop Elements 10 after installing Adobe Photoshop Elements 12? I just upgraded from 10 to 12 and wanted to know if it is safe or if there would be any issues with uninstalling and removing Adobe Photoshop Elements 10.
Yes you can, if you are happy with the way PSE12 is running.
However both apps will happily co-exist, and there is no duplication as both use the same images on your hard drive.
PSE10 also has some features now removed from PSE12 as Adobe transitions towards 64 bit applications. See my PSE12 first look link:
http://forums.adobe.com/message/5709296?tstart=0 -
Photoshop Elements crash when I want to send a photo-email
Hello, when I want to send photo-email then photoshop elements crash. What can I do?
Hi,
Which operating system are you running on?
Which version of Photoshop Elements are you using?
If you are on a Windows system, use Windows Explorer to locate the actual organizer - should be somewhere like this
"C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
If you are on a 32 bit system, omit the (x86) part.
Right click on that file and choose "Run as Administrator" - then try the email.
You need only do this once, you should be able to load normally after that.
If you still have problems please gives us details of which step it fails at.
Brian -
I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?
You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I currently have an old version of Photoshop Elements, it is version 5.0. I recently upgraded from my old Windows XP computer to a new Windows 7 computer. My question is: Can I install this version 5.0 on my new Windows 7 computer without any problems? my email is: [email protected] Thank you!
Do not know about 5, but, just installed PE 6 on I7 64 bit and it works.
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Hi All
We have:
- Mac Book Pro (15" two and a half years old)
- OS X 10.6.8
- Photoshop Elements 4
It has all been working fine, then suddenly Photoshop Elements has started to crash. It will load up and if you leave it on the 'Welcome' screen with the 'Start From Scratch', 'Import from camera or scanner', 'Recent images' etc options, it is fine. Once you open an image or start a new one, it is ok for a short while but with in a minute or two it crashes. It doesn't crash when you specifically click on anything. It can crash with the image just on the screen and you not touching the laptop. It crashes straight out to 'Problem Report for Photoshop Elements'.
We are seeing no other applications having any problems.
The top of the crash report is as follows (if more of it is useful, please just ask - it is very long):
Process: Photoshop Elements 4.0 [166]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [118]
Date/Time: 2011-11-02 17:28:08.046 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 1529 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 367 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 290A9765-9452-45BF-B06C-A2A8402ED9B6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050e06b04
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x8af0527f 0 + 2331005567
What I have tried:
- Removing the application
- Removing any preference files
- Reinstalling the application
- Removing any preference files for Opera (found this searching the forums..)
- Ran Disk Utility - Permissions and disk repair
- Ran the long/full hardware check off the OS X boot CD - no problems found
Any ideas please?
Thanks
She11Right, not had a chance to grab some one elses laptop and swap things, but I have done this..
This laptop has 2x 2GB sticks of RAM. It has 2 slots.
I put 1 stick in at a time in to each slot, so trying each stick of RAM on it's own in each of the 2 slots.
It crashed which ever stick was in which ever slot!
A mixture of the following 2 error variants appeared (both errors had with both sticks on their own):
Process: Photoshop Elements 4.0 [201]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/
Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [111]
Date/Time: 2011-11-15 14:36:27.668 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 81349 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 209 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: A098CB02-5B80-477D-A6BE-58809F0386E1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050a493cc
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop.Elements 0xb80c5d10 0xb8000000 + 810256
1 com.adobe.Photoshop.Elements 0xb80c0037 0xb8000000 + 786487
2 com.adobe.Photoshop.Elements 0xb80dd8e8 0xb8000000 + 907496
3 com.adobe.Photoshop.Elements 0xb8145397 spin_lock_wrapper + 1791
4 com.adobe.Photoshop.Elements 0xb801ceb7 0xb8000000 + 118455
... and ...
Process: Photoshop Elements 4.0 [155]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [104]
Date/Time: 2011-11-15 14:50:54.472 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 81988 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 479 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: A098CB02-5B80-477D-A6BE-58809F0386E1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050f9f8e4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x8ade422e 0 + 2329821742
Still think it's the memory? Can't be unless *both* of them are at fault surely? Then I really would expect more issues than just Photoshop Elements crashing?
Thanks for your help!
She11
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