Photoshop Elements 10 after installation organizer briefly appears then disappears

Computer
Windows XP 2002 SP3 Professional
Intel core 2 Quad CPU Q9300 2.5GHz 3.2 GB Ram
NVIDEA Ge Force 8400GS
C Boot capacity 465GB NTFS
FREE SPACE 301GB
I have been using PE and PRE 9 for e few years, I just purchased the upgrade bundle PE and PRE 10. My problems are :-
Having installed the PE 10 after falling into all the traps eg installing without Norton 360 running, Disabling Adobe Bridge, and learning to disable running programs without FEAR using the Task Manager. I thought I had conquered all the install problems. I then clicked on the ICON behold the organiser sprang into view, breifly about 2 sec then disappeared from the screen. The Task manager shows that the program is running.
I spoke to Support by chatting with someone for about 1 hour but ended up being told that they could not help me and gave me a phone number to ring in Australia. I rang this number to be told to wait asIi was being transferred, this wait was for 2 hours, I tried again and waited for 1 hour no answer.
I am waiting to see if any one can help befor trying to install PRE 10
Thank all you good souls who rush to aid such as me

Dear Ken I sent a long reply but I dont think I sent it correctly.
Here is the abbreviated version
1     Found and loaded the 2 shortcuts
2     still unable to load the program   the organizer starts is visable for 2 seconds then minimises and flys into cyberspace
3     The Task Manager displays that the program is running.
4     I have started receiving The instruction atxxxxxxxxx ref memory at xxxx could not be read and Font capture photoshopserver.exe application error reports.
5     I have uninstalled and reinstalled 3 times with no success
6     As I am in the middle of movie making quite ok with PRE 9 and PE9 with huge data files, I am not willing to risk losing any projects
7     Thanks for your help and maybe ifyourself any one else reading this (including Adobe Support) has any suggestions I would greatly appreciate it
8      I have another computer almost identical which I installed the program on and it is working fine the I call this no 2 machine   the number 1 machine is giving me the trouble
Can I keep this request for help open please???
Mike

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