Photoshop Elements 10: Can't install from disc

Please help. Just purchased software and not sure how to install from discs. Nothing popped up when I inserted disc, but I can see the files? Which ones do I use?

Looks like you are installing from the wrong disc. Can you verify and get back if you still have problems?
Disc Number
Description
1
Windows
2
Windows 7 (64 bit)
3
Mac OS
4
Adobe Premiere Elements content disc for Windows
5
Adobe Premiere Elements content disc for Mac OS

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Are trying to install in on your old machine or a new one?
Could you specify the operating system on which you are trying to install Photoshop Elements 6?
For that licensing error, try the below articles depending on the operating system you have.
Win: http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Mac: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

I bought the adobe photoshop/premiere elements 10. I installed from disc 1 for the 32 bit windows.

What do I do with the other 4 discs??

For Windows 32 bit you only need disks 1 and 4. Simply insert disk 4 into your DVD drive to complete the content installation and follow the on-screen instructions.

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Message was edited by: dlzier
Message was edited by: dlzier
Message was edited by: dlzier

There are no guarantees, but following this procedure when installing updates and upgrades on your Mac, or even re-installing them, will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
The 10.4.11 Combo Updater for PPC Macs is here: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eppc.html
And for Intel Macs: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eintel.html
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
More information on using Software Updater here:
http://support.apple.com/kb/HT1338
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
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Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
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-I uninstalled cs6 production premium for student/teachers as after effects wasn't burning,writing,making image or dvd folders.
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WHAT IS HAPPENING? to simplestaright for support.
go here, do this, click there.
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HI.Tried the link above production premium is only available in French and German no English files.
BUT I got it right.
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If you have tried everything else suggested THEN:
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2. Download and use the adobe cleaner Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 Point 3 and choose OS-Run it .
3.Clean all
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5.Let system clean run. Once logged in. Run CC cleaner again. BUT NOW select clean adobe credentials.
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Not the most elegant but efficient for me. I spent 2 days on this searching,phoning, chatting, restarting
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Hi forum,
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HI.Tried the link above production premium is only available in French and German no English files.
BUT I got it right.
MAIN PROBLEM:ENCORE didn't want to burn,write,create folder or image.Not the DVD writer error.
If you have tried everything else suggested THEN:
Adobe forum: uninstall and re-install. ONE slight problem not mentioned any uninstalling or format of PC or adobe software.YOU MUST DEACTIVATE the product first.
1. Deactivate and un-install all cs6
2. Download and use the adobe cleaner Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 Point 3 and choose OS-Run it .
3.Clean all
4.Run disk and system file clean up.Restart PC.
5.Let system clean run. Once logged in. Run CC cleaner again. BUT NOW select clean adobe credentials.
6.Restart again.
7.Insert your CS6 production premium disc and TADA! It worked for me.
If this doesn't work go to adobe,sign in,choose a certain product premiere,after effects etc, choose installing or activation, and click contact us. There should be an option of CHAT to us not just the search forum.
Explain that you can't install from disc and ask to see your license and serial number if it can be deactivated and then try activate again.
Not the most elegant but efficient for me. I spent 2 days on this searching,phoning, chatting, restarting
YET I'm still stuck by ENCORE not burning to disc LOL! So actually was all in vain but atleast if you have bad disc and serial number issues this could shed some like.
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