Photoshop elements 10 freezes and won't allow me to sign in.

I've installed photoshop elements 10. Serial # is accepted. I try to open the application on my mac and it freezes. No sign in and I have to force quit the application. Does anyone have any suggestions because Chat support is apparently only for the new versions.

When PSE 10 came out, there was a free account at photoshop.com, but adobe has since shut that down and replaced it with revel. PSE 10 doesn't know anything about that, though, so it will keep looking for the old server if you try to sign in. Best thing is just not to use the welcome screen at all. Go into applications and make dock icons for the editor and/or organizer from there and start them directly.
The editor is not the file you think it is. It's hidden inside the Support Files folder in the PSE 10 folder. You want this file:

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