Photoshop Elements 10 installation errors on Mac OS X Version 10.6.8

Been trying to install PSE 10 -- At first install got exit code 7 errors -- Try to download the "fix" -- Fix wouldnt download -- Chatted with Tech Support-- Chatted for a 2 1/2 hours -- Tried multiple things -  -- Now the installation gets to about 2% then gets the error " Inconsistencey in installer database"-- Chatted again now download gets to 17% than get an exit code 7 error--  ANY help would be awesome and greatly appreciated.  Mac OSX Version 10.6.8--  Processor 2.26 Ghz Intel Core 2 Duo --

You purchased the DVD/Box of the product or downloaded it from Adobe.com? PSE11 is released now. Would be good to try trial http://www.adobe.com/products/elements-family.html?promoid=KACNC and check if it works.
Also try installing with Admin account. At times anti-virus also create conflict so you might try with that off and see.
Cleaning the old files using clean script tool http://www.adobe.com/support/contact/cscleanertool.html and then try installing again.
Hope it helps.
Thanks,
Garry

Similar Messages

  • Photoshop Elements 12 installation error on windows causing rollback-help needed please

    I am installing Photoshop Elements 12 on my windows laptop. When almost done an error occurs and it starts rollback and the installation fails. I consulted the troubleshooting guide which suggests to go to C://Program Files(x86)/Common Files/Adobe/OOBE/PDApp and delete the files PDAppFlex.swf and PDAppFlex-app.xml .I have managed to go to Program Filesx86, Common Files, Adobe, but then the folder OOBE is absent. Within the Adobe folder I have AAMUpdaterinventry, Acrobat, Acrobat PCD, Help, PCF, SL Cache and Updater6. The files suggested to delete before retrying installation are not present in any of these folders.
    Has anybody any ideas on what I should do in order to complete my installation.
    Thanks very much,
    Tim

    Without proper detailed system information nobody can know what is going on. Also try to find the pertinent info from the install logs.
    Mylenium

  • Photoshop Elements 12 installation errors

    Using MS 8.1 with Bitdefender antivirus; first time Adobe user - I purchased Photoshop Elements12/Premiere Elements 12 and am trying to install Elements but received the Shared Technologies error and it rolled back as if to uninstall.  I followed the suggestions about renaming the OOBE folder, but when I tried to to install it again, the disk tried to uninstall and I get error 2343-specified path is empty. Through chat with Adobe a couple of days ago, I was told to uninstall my antivirus (Bitdefender) and try installing Elements again.  It still tried to uninstall and I get the error 2343 again.  Hopefully, someone has the solution to this problem.  I am not very tech savy and expected to be able to install the program and be learning/using it by now.  After 7 hours of just trying to install the program, if there was a way to return it, I would.

    Try the microsoft fixit tool, if you haven't already:
    http://helpx.adobe.com/photoshop-elements/kb/error-2343-specified-path-empty.html
    It's interesting that the majority of folks getting this error are using bitdefender.

  • Photoshop Elements 8 installation Error 2

    I received error message AdobeColorCommonSet RGB Error2 when installing photoshop elements 8 which was part of a bundle software package that came with my Bamboo Fun tablet.  I tried shutting down and reinstalling the software several times and continue with the same error.  Any help?

    that refers to color profiles. Depending on what operating system you use, this could be simple compatibility or permission problems. also another Adobe app on teh system could already have installed newer versions of those profiels... Impossible to tell without more info.
    Mylenium

  • Was able to download and install Premier but can't install Photoshop Elements - getting multiple error messages (pirated software, etc).  Any ideas?

    Was able to download and install Premier but can't install Photoshop Elements - getting multiple error messages (pirated software, etc).  Any ideas?

    download from adobe.com or prodesigntools.com.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • Had Photoshop Elements 12 on my other Mac that recently got smashed, new one has no CD drive. How do I install Elements with my product key? Purchasing an external CD drive is not an option at this time after forking over the 2500 for the new Mac...

    Had Photoshop Elements 12 on my other Mac that recently got smashed, new one has no CD drive. How do I install Elements with my product key? Purchasing an external CD drive is not an option at this time after forking over the 2500 for the new Mac...

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have Photoshop Elements 10 on a new Mac, using Yosemite 10.1.1 - PE locks up every time I try to sign in. This software was restored to this computer from Time Machine after a theft of my old Mac. How can I fix this?

    I have Photoshop Elements 10 on a new Mac, using Yosemite 10.1.1 - PE locks up every time I try to sign in. This software was restored to this computer from Time Machine after a theft of my old Mac. How can I fix this? It keeps telling me that there are missing files, too. If I upgrade to Elements 12 or beyond, will this fix the problem?

    You can't sign in because there is nothing to sign in to. For PSE 10 the only sign in was to photoshop.com, which has been dead and gone for a year and half. Just skip the sign in. Reinstalling will not change this.
    PSE 8, 9, 10 Can’t Sign In, Error 404 | Barbara's Sort-of-Tech Blog
    PSE is locking up because it's looking interminably for the non-existent photoshop.com server.

  • Photoshop Elements 8.0 errors on install

    I have a new computer and when I try to install PS Elements 8.0 I get the following error:
    "Photoshop Elements 8.0 error 1326:Error getting file security:C:\ProgramData\Adobe\Elements Organizer\8.0\Flash Galleries\Dynamic\ GetLastError: 5"
    Any ideas what I can do to get this to install?

      If you are installing from disk you could try copying the contents to a new folder on the desktop. Installation often works better from the desktop than from the disk drive.
    I would suggest you start by uninstalling everything from the control panel then go to your new folder and find the install.exe or set-up.exe file and right-click on it and choose “Run As Administrator”
    Before you start the fresh install, temporarily disable internet security/anti-virus software.
     

  • Photoshop Elements 7 Editor Error & 10 trial error

    Photoshop Elements 7 Editor Error
    Hello,
    Yesterday I did a clean install of Windows 7 (x64) on my PC & have completely updated it through Windows Updater, I than installed PSE7 (disk that I brought new 3 years ago & has worked fine up till now) & followed the instructions.
    Now, it loads the first screen fine (Organise/Edit/Create/Share) & Organise,Create & Share each load fine but when I click on Edit I get this error
    Editor - Photoshop Elements 7.0
    Could not initialise Photoshop Elements because the file could not be found.
    I have already installed it on my old (now completely dead) Vista laptop, this PC & my mothers Win7 laptop & all work/ed.
    The thing I have tried are -
    Uninstalling & reinstalling PES7.
    Uninstalling & reinstalling the OS & installing PSE7 first.
    Replacing all files in 'Computer > Local Disk (C;) > Program Files (x86) > Adobe > Photoshop Elements 7.0 , with the files from my mothers laptop.
    Have 'Deleted the Settings File' (Shift + Ctrl + Alt)
    Running the Elements Organizer in a new user account.
    & ringing customer support who told me to ask here.
    I have tried the trial version of PSE10 which does not work, I get the following error
    Adobe Photoshop Elements 10
    Could not open a scratch file because the file could not be found.
    & clicking OK the following error
    Adobe Photoshop Elements 10
    Could not initialise Photoshop Elements because the file could not be found.
    Any help on this matter would be greatly appreciated.
    Message was edited by: Colcasaca

    Try reseting the preferences of PSE 10
    Open PSE just to the Welcome Screen and press Ctrl + Alt + Shift (Mac: Cmd + Opt + Shift) and keep pressing.
    Click on "Edit" from the Welcome Screen but keep pressing the keyboard keys - don't let up.
    You will get a little dialog box asking if you want to delete the settings file. Click "Yes."  You can let go of the keyboard keys now.
    This will rebuild the file for you and often solves the issue.
    If it doesn't work, navigate to :
    C: > Users > [user name] > Photoshop Elements > 10.0 > Editor > Adobe Photoshop Elements 10 Prefs.psp
    Right click on the Adobe Photoshop Elements 10 Prefs.psp, and select Delete.
    A new preferences file is created the next time you start Photoshop Elements.

  • Installation errors encountered MAC OS

    Photoshop Element installed without error
    Premiere Element failed miserably...any suggestions for a non sophisticated computer user
    Exit Code 7
    8 errors and 7 warnings
    Warning
    DW031 payload camera profiles patch.   Uninstalled Adobe 6.4
    Error DW006 Apple package failed to install successfully
    Warning DW031 Payload can not be installed due to dependent operation failure
    Error DW050 the following payload errors were found during install
    Smart Sound3 install failed
    Photoshop Camera Raw for Elements 10 install failed
    Smartsound1 install failed
    Adobe premiere element 10 Fialed due to lanuage pack installation failure
    Adobe premiere element 10 fialed langpacken_US: Install failed
    smartsound2 install failed

    we need more info. it would be better if you could provide install log, 
    Troubleshoot install log

  • Photoshop Elements 12 Installation Problems

    Photoshop Elements 12 installs fine on a Windows XPSP3 platform (from C:\Documents and Settings\UserName\Desktop\Adobe Photoshop Elements 12).
    On a Windows 7 SP1 platform C:\Users\....\Desktop\Adobe Photoshop Elements 12, but will not run
    Error 1000 Application error caused by PhotoshopElementsEditor.exe followed by
    Error:  1005     (100)
    Description: Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Photoshop Elements 12 Editor because of this error.
    The same source installation file was used in bith installs.

    Install Using Compatibility Mode
    http://social.technet.microsoft.com/Forums/windows/en-US/cdd894f8-1ee2-43e5-952b-d04c25779 a7f/how-to-install-a-software-application-using-compatibility-mode?forum=w7itproappcompat

  • Photoshop elements 10 'installer failed to initialize'.  What do I do?

    photoshop elements 10 'installer failed to initialize'.  What to do?

    Hi there,
        Sorry for the inconvenience. The first troubleshooting for this error is to update the Adobe Application Manager. Please install the latest version of Adobe Application manager from the below link and try to start the installation.
    http://www.adobe.com/applicationmanagerpatch/index.html
    Revert back if you are getting the same error. Please also mention the version of the product, the platform name and version that you are using.
    Regards,
    Jairaj

  • Photoshop Elements 13 Installation Disc

    I have an Adobe Photoshop Elements 13 Installation Disc and all other requirements for installation. When the disc is inserted for Mac, the disc doesn't appear on the desktop. Please help!
    Thanks
    Brad

    Are you sure you have the right disc? There's a windows disc in there, too.

  • I installed Adobe Photoshop Elements purchased 2/26/2014 Mac. I upgraded to and I am running Yosemite 10.10.2.  "Elements 12 is damaged, re-install.

    I installed Adobe Photoshop Elements purchased 2/26/2014 Mac. I upgraded to and I am running Yosemite 10.10.2. When I launch Elements 12 a dialog box appears stating "Elements 12 is damaged, re-install. I purchased and downloaded this program on line. I have nothing to re-install with. What do I do now, I paid $79 a year ago?    
    Purchased Elements 12, 2/26/2014 on line. I have nothing to re-install to correct corrupt software.

    Did you update to 13.1 after installation? If not go to Expert Mode and choose:
    Help >> Updates

  • Deleteing Photoshop Elements 4.01 on a Mac

    Any idea's on how I should go about deleteing Photoshop Elements 4.01 on a Mac that now has Photoshop Elements 6.00 installed on it without screwing up the Photoshop Elements 6.0 installation?

    Just put it in the trash and then go to your home>library>preferences folder and throw out the PE 4.0 Settings and Paths folders.

Maybe you are looking for

  • Mid 2010 Macbook pro - Mini DisplayPort to Hdmi issues

    Hi there! I'm having some issues connecting my mid 2010 Macbook pro to my 32" Toshiba LED TV. I'm running OS X Version 10.8.2 , as mentioned before, on the mid 2010 Macbook pro. The issue which I have, is that when I connect my Hdmi cable to my minid

  • How do i add a new ipod to my account?

    How do I add a new nano to my account?

  • Problem in creating text index

    While creating index on XMLType column i am getting this error ERROR at line 1: ORA-29855: error occurred in the execution of ODCIINDEXCREATE routine ORA-20000: Oracle Text error: DRG-50857: oracle error in driddl.policycreate ORA-01400: cannot inser

  • Monitor forms in oem

    When I try to monitor forms user sessions in OEM (10g) nothing is listed and an information message states em_mode in the default config is set to 0 and must be set to 1. This is not true as I have set em_mode=1 in both the default and my named confi

  • Webutil_File.Directory_Selection_Dialogue

    Hi I want to use this to enter a destination path for downloads. The following code is on the 'Browse' button alongside the field in the FSF data block. Although the File Browse Dialogue does open, I cannot get it to return the folder destination sel