Photoshop Elements 10 installation - Shared Technologies

I purchased ADOBE PHOTOSHOP ELEMENTS 10 from Amazon. I uninstalled a very old version of Photoshop 6 and then installed Photoshop Elements.  It runs the installation through to the end and then rolls it back stating ‘Shared Technologies’ as the reason the installation failed. In order to test the installation disk was not faulty I ran the install on my sisters laptop (Vista and Windows 7 and it worked).  I have done a system restore to just before the installation and the same thing happens.  I downloaded the Adobe Support Adviser which gives you the solution to solve the installation issue.  It states ‘a restart is pending’ and says the solution is to remove a registry key  ‘InProgress key’ is not there.  I am on Windows 7 Home Premium Service Pack 1, 64 bit  Acer Z5771 all in one.Thanks for any help.

  I would suggest trying to contact support via chat (availability only Monday to Friday) to see if they can resolve the issue as there can be many reasons why shared technologies fail. They may tell you that support is only available for PSE11 but don’t be fobbed off. If you purchased the product recently, your statutory rights cannot be overridden, certainly within the EU. Ultimately you can request Amazon to make a refund or to replace the product with PSE11.
 

Similar Messages

  • Photoshop elements 11 shared technologies error

    I am trying to download my photoshop elements 11, but shared technologies error continues to pop up and does not allow the installation?  Are there any solutions to this issue?

    Gmcsh7 please see Install rollback and Shared Technologies | Windows for steps on how to install the shared technologies.

  • Unable to install Photoshop Elements 12: shared technologies error. [was:+]

    Bonjour,
    J'ai acheté en téléchargement Photo Sop Element 12. Imposible de l'installer. J'obtiens toujours le message d'erreur suivant : "Shared Technologies Obligatoire".
    J'ai essayé toutes les solutions proposées sur les bases de connaissance, j'ai désinstallé tous les éléments Adobe, neutralisé le parefeu et antivirus... et rien n'y fait.
    Quelqu'un peut il m'aider.
    Merci

    Try your question here http://forums.adobe.com/community/photoshop_elements
    maybe a solution here: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
    and try put a question as title and not + to get more responce, give also your systems information

  • Photoshop Elements 12: shared technologies error

    Purchased Photoshop 12 upgrade, download stopped at at Shared Technologies. Tried Adobe fixes, but don't understand.

    if you need someone to walk you through the solutions here (http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applicat ions_have_failed_to_install__Shared_technologies_), contact adobe support - http://www.adobe.com/support/chat/ivrchat.html

  • Blocage d'installation de Premiere Elements 12 (shared technologies)

    j'ai acheté photoshop elements 12, le programme s'installe sous windows 7, puis se bloque sur shared technologies. J'ai pourtant suivi la procédure et désactivé mon pare feu windows. Pouvez-vous m'aider ?

    Bonjour et merci de votre réponse rapide.
    j'ai acheté le logiciel d'installation hier et donc avec le cd
    d'installation et le S/N.
    Le programme s'installe bien  sous Windows 7 ( photoshop elements 12 et
    elements organzer )  puis me donne un message d'erreur ( copie en annexe )
    lors de l'installation de shared technologies obligatoire.
    J'ai désactivé mon anti-virus et essayé plusieurs fois, même la version
    d'essai. Rien à faire je reçois toujours le même message.
    A noter que j'ai acheté aussi premiere elements 11 le mois dernier et que
    je n'ai eu aucun problème a l'installer !
    D'autre part, la page d'aide que vous me proposé est hors service !
    Que puis-je faire?
    Merci d'avance de votre réponse
    Bien à vous
    2013/12/6 PECourtejoie <[email protected]>
        Re: Blocage d'installation de Premiere Elements 12 (shared
    technologies)  created by PECourtejoie<http://forums.adobe.com/people/PECourtejoie>in *Forums
    en français* - View the full discussion<http://forums.adobe.com/message/5906037#5906037

  • Premiere Elements 11 Shared Technologies error DW020 Adobe Flash Player 10 plug in missing.

         I am unable to complete the install of Adobe Premiere Elements 11 on my Windows7 Pro 64 bit system.  When the installation process gets to installing Shared Technologies I get an error message "The installation process has encountered an error while installing Shared Technologies.  Please restart your system and try again."  Restarting the system gives the same result again.  The download assistant program identifies two errors: DW050--Adobe Flash Player 10 ActiveX: Install failed, and DW020: Adobe Flash CS5.5 depends on Adobe Flash Player 10 plugin to be installed. 
         My system currently has Adobe Flash player 11.7.700.224 installed.  I can find a download of Adobe Flash Player 10 but where do I put it?  Do I need to uninstall Adobe Flash Player 11.7... ?  Is there another solution?

         This install problem seems to be solved.  I uninstalled every Adobe program, but still couldn't get past the Shared Technologies issue.  Then I went to C://Program Files (x86)/Common Files/Adobe/ and deleted all recent folders & files.  This seemed to do it.  Both Premiere Elements 11 and Photoshop Elements completed installation.  Now on to figuring out how to force Windows7 64 bit to run these programs in 32 bit simulation mode.

  • PREMIERE ELEMENTS 11 SHARED TECHNOLOGIES

    HELP HELP re Premiere Elements 11 wont install when it hits Shared Technologies.  I had the same problem with PS Elements 11 but
    after several days of trying, I got it installed.   Seeing so many people with the same problem worldwide, I dont understant why Adobe
    havent produced  an Instruction, Direction or a PATCH to rectify the problem.  So close to fecking the whole lot out and getting my money back.
    Does anybody in ADOBE watch or pay attention to the Forums or for that matter, COME UP WITH A SOLUTION.  Help me please as I am not
    computer literate.  Cheers BEN

    Ben,
    I have been done this road with Premiere Elements 11 and 10 on Windows 8 64 bit. Apparently the Shared Technologies error is not confined to a particular version or operating system as far as I have been able to figure out. Many have tried various fixes. There does not seem to be one fix for the issue so best go through the suggestions systematically until you find the one that will work for you. In my case, I thought that moment would never come. It did. My fix seemed to have come when I decided to use an external burner for the installation disc rather than the ripped files or the laptop burner. If it has not been posted already, this is one of the links that documented some users problems with this error, including my own.
    http://forums.adobe.com/thread/1121947?start=40&tstart=0
    We will be watching for your progress. Do not give up.
    ATR

  • Photoshop elements installation problems

    Hi there. I have a purchased disk of adobe photoshop elements 9 and i am having problems installing it on my MAC.
    I tried to download it as well in case there was something wrong with the CD but the same problem appeared as well. It says "Inconsistency in the installer database. Please restart your computer and install again." This appears in the middle of the installation procedure. My MAC runs OS X and the version is 10.6.7.
    I also tried the adobe support advisor but it didn't detect anything.
    PLease help

    Hi Jeff,
    thank you for you're answer. As already posted before, i tried every solution that came from the adobe support or i found in the web.
    This included the solutions in the posted link. I deinstalled every adobe product on my Laptop and my complete antivirus and web Protection suite. I even made changes in the registry, that were suggested from the adobe support.
    I had solutions from adobe developer after analycing my log files. That is the reason I spent this much time with installations tries.
    That is the reason I asked for a service pack, because I see no chance in getting this version installed.
    will there be a patch or something like that?
    thanks Michael

  • Photoshop Elements installation failed: Installer does not support install on a 64-bit operating system

    Purchased Photoshop Elements 13 from Adobe through Amazon as a download.  It said one of the requirements was a 64-bit operating system. Okay. Downloaded fine. I have a Dell Inspiron 15 with a 64-bit processor. Initialized Adobe installer, put in serial #, pressed install.  Installation failed: error msg - Installer does not support installation on a 64-bit operating system. Please download the 64-bit version of Photoshop Elements. Help.

    download the 64 bit installer
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Photoshop Elements Installer Wont Open

    Hey all,
    I just downloaded the adobe photoshop elements trial. After it had finished downloading i double clicked the only file that downloaded to run it and it would not. In the properties window it says it is a "File" and nothing else. Also in the description it says "Adobe Extractor" but it wont run. When i try to it just asks me what program do i want to use to open it.
    Help would be appreciated,
    Thanks
    PS: I have attached a screenshot of the properties window.

    Nevermind it turned out to be a simple fix, i just added ".exe" to the end of the file name.

  • Photoshop Elements installer

    Hello,
    I have Adobe Photoshop Elements 8 (Kit Wacom Bamboo Fun Pen & Touch), serial number xxxxxxxxx
    Yesterday I fell down the stairs and destroyed my computer. I have a new computer and I want to install the program, but do not know how to do it (no CD-ROM included). Please help me.
    Regards
    Iwona Luczak

    Hi Iwonka_87,
    Welcome to the Community!
    In that case you can download the product from here: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml and install it.
    Follow the Very important instruction section or else the download will not start.
    -Ankit

  • Photoshop Elements installation failure

    Downloaded and installed Photoshop Elements on a MacBook Pro. When prompted to "launch" received the following error: Photoshop Elements 13 Editor quit unexpectedly. I have uninstalled and reinstalled and received the same error. Suggestions?

    Hi Tim,
    Sorry for the delayed response. Somehow, never got to see this thread.
    If you are still not able to install PSE on the machine, then please connect back and I will try to get your issue resolved.
    Regards,
    Ankush

  • Photoshop Element Installation Problems

    As the installation wizard gets to the end, it stops and says that the wizard was interrupted and I need to run setup again.  It deletes all the files that was installed.  It happens when it says "rolling back actions".  I am running Vista Ultimate 64x system.  Please help someone.  This is the free trial I am trying to install.

    With my VERY grateful thanks to Aedan, I have now successfully loaded Elements 8 on to my PC (XP) and my laptop (Vista Home Premium)..hooray. Try the following steps which worked for me:
    C:\program files\common files\Adobe pcd\cache...delete "cache.db" to re-cycle bin.
    Try installing Elements 8 again.
    These steps sorted my Elements 8 loading problems so hope that they work for you too. Please let me know if this works for you.
    Go Well.
    HR

  • Photoshop Elements installation Problem

    I start installation after I enter my name and password I get an error message (
    There was an error with this action. Try again later.
    ee134a54-58ca-44e4-846c-38cc04c5be05
    The system locks up and I need to restart.

    Start here:
    Contact Customer Care

  • Photoshop Elements Installation

    I am trying to use my Redemption Code to obtain the serial number and complete installation. I keep receiving a Redemption Code error. Now what?

    https://redeem.licenses.adobe.com/getserial
    if all else fails, contact adobe support using chat - http://www.adobe.com/support/chat/ivrchat.html

Maybe you are looking for

  • Graphics builder and os authentication

    I'm running on NT 4 sp6. I'm trying to get OS authentication working with graphics. It works great for forms and reports, but I cannot get graphics builder or the graphics runtime to work with os authentication. I've tried it with developer 2000 r2 a

  • How to populate WBS element and Project definition in Additional Tab

    Hi, I have a 2 requirements 1) we need to populate WBS element and Project definition of an order in PM IW 32 trasnaction (Additional data tab). 2)Also i need to program settlement rules in CJ02 for WBS elements . How do i approach ?  when i do manua

  • Calculate tab for form field properties

    This question was posted in response to the following article: http://help.adobe.com/en_US/acrobat/X/pro/using/WS4516ED9A-07B3-46c7-B547-E083678A2D44.w.h tml

  • AP12000 can not assign IP address to client

    upgrade to the latest firmware. want to setup ap1200 as a dhcp server for wireless client. but it seems there something wrong with setup. client cannot get IP address from AP. please take a look my configuration version 12.2 no service pad service ti

  • ISeries Stored Procedure - How To

    Good morning, (I searched for iSeries (formerly called AS/400) stored procedures, but didn't get any hits. I'm thinking that calling an iSeries stored procedure will be a bit different from what's described in the threads I found, hence this thread.