Photoshop Elements 10 - invalid checksum

I've been unable to run the trial of Elements 10, I've downloaded the file ok, but I then get a pop up "The following disk images couldn't be opended" and gives the reason as "invalid checksum". Any ideas on how I can get the file to run.?
Thanks

This indicates that your download is possibly corrupted. Do you see any messages in the Adobe Download Assistant such as that it might still be extracting? Where did you choose to download the install files too?

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Photoshop trial - invalid checksum

iMac 2.4GHz Core 2 Duo
OS X 10.6.8
4Gb ram
>900Gb free
I've downloaded the trial 4 times now, different times of the day. Keep getting invalid checksum after downloading. Disk Utility is unable to verify, with the exact same CRC32 on the last three files (I deleted the first one). Same errors every time:
From the CRC it looks like I get the exact same file every time.
I routinely download >1Gb files daily, >8Gb files weekly (on another computer) and checksums match. Should prove my ISP/Internet connection is not to blame as one suggested solution (use another ISP). I could use that computer to do the download but it's Windows and I want the the Mac version.
IS THERE A DIRECT LINK TO DOWNLOAD THE TRIALS?
I've reset Safari, I've deleted ADA prefrences and cache, I've cold booted, I save the file in different locations in my user folder, still get the same CRC each time.

Ramfade you mentioned you have removed the preferences and cache. Can you please confirm if you have completed the steps listed in Solution 1 of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.
I ran into this issue when a download was interrupted unexpectedly. Once I completed the steps in solution 1 and reinitiated the download I was able to download the trial successfully.
You might also want to try a wired connection or a different Internet connection while trying to download. Perhaps there is a server between you and the download server which is causing your difficulties at the moment.

Photoshop Elements "Invalid Serial Number"

I recently did a Windows 8 refresh, which uninstalled my Photoshop and Premiere Elements. Now, when I download using the Adobe Download Assisstant and try to enter the serial number displayed in my account under products, it says Invalid Serial Number, this is not a valid serial number, please go back and reenter your number. I don't have a box or CD, because Photoshop and Premiere came preinstalled on my computer. HELP!

Kevin,
I've checked the details on your account and from the looks of it you are using the wrong installer. As in your case Elements was preinstalled on your system, I would request you to reach out to the hardware manufacturer and request them to provide you a copy of the software.
Thanks
Nikhil

Invalid Checksum Error for Photoshop Elements 10 installation

I have tried installing Photoshop Elements 10 on my Macbook but I got an "invalid checksum" error (saying that the following disk images couldn't be opened). Was there a previous solution to this type of problem?

That response is not at all helpful. I have no idea what you were referring to, but there is no pale yellow bar at the top of the forum when I am looking at it now.
In the future, consider posting a URL or something else that will continue to be relevant and useful in a persistent way. Perhaps typing a sentence or two about what's going on if you know. If it seems obvious to you, that doesn't mean it will be in the future to others having the same problem.

Premiere Elements 12 invalid checksum

I have just downloaded Elements 12, then I clicked on Install...it goes through then a message comes up saying disk images couldn't be opened due to an "invalid Checksum"
How do I fix this?
I have seen this problem on other products and my internet connect, my Wifi, is very strong..all bars on my macbook are black.
So I'm not sure what the problem is.

Iregis13
Did you download Premiere Elements 12 Mac from Adobe or from some place else? Is the download a tryout or purchased?
Have you tried the uninstall/reinstall?
Cant install premiere elements cd or online trial on Mac
Please read through the suggestions for "Invalid Checksum" offered in a Photoshop Elements issue.
None of them worked for that users, but one of them, especially the one from Adobe Staff, might work for you.
Re: Can't install photoshop elements 10 on Mac OS X 10.9.2...
If you need to get an alternative source of download files, please see the following web site
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
It is critical that you read and carry out the web site's "Note: Very Important Instructions" and "here" in order to avoid an Access Denied message.
Are you saying that you have tried to install other video editors on your Mac and have run into the same error? Or are you just reading about other
reports of "Invalid Checksum".
ATR

Installing Adobe Photoshop Elements 10 on multiple computers: invalid serial number

I need to install Adobe Photoshop Elements 10 on my new computer in place of my old one. However, when trying to use the original installation disk, the serial number I enter comes up as 'invalid'. Is this because I've already used it once? If so, is there any way to still install Photoshop Elements 10 for the second time?

Contact serial number support by phone or web chat.
Mylenium

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to u

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can u

I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?

Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

Help required with Photoshop Elements 4.0 this has been installed on my new Toshiba laptop with windows 8.1 for some 18 months and operating well. Now it will not open, message pops up saying "attempt to access invalid address" then "application not respo

Help required with Photoshop Elements 4.0 this has been installed on my new Toshiba laptop with windows 8.1 for some 18 months and operating well. Now it will not open, message pops up saying “attempt to access invalid address” then “application not responding” Suggestions how to access would be much appreciated. Tks. Stuart

What is the size of your hard disk? PSE 4 is a very old program and I suspect it is not able to access the entire hard disk on your machine. Just a thought here.

Photoshop Elements serial number 'invalid'

I want to install my Adobe Photoshop Elements 7 from disc onto new computer, but receive message that the serial number (from the packet) is invalid. Any advice?

you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
make sure you're using the correct number to activate: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

After Successfull Installation of Photoshop Element 3.0 On Mac OS 10.6.8, Photoshop Elements does not start saying that personalization information is invalid or missing

I have installed Photoshop Elements 3.0 from original disk on my MacBook Pro with Mac OS 10.6.8. The installation was successful. However, when I try to run Photoshop Elements, it does not start, with the message "Could not complete your request because of missing or invalid personalization information". I uninstalled Adobe Elements and deleted all Adobe files from both the System Library Preferences and from the User Library Preference. Then tried the installation again. The installation was successful, but the application fails to start with the same missing/invalid-personalization-information message.
Please advise

I am sorry Invalid Personalization but Photoshop Elements 3.0 requires a PowerPC processor or Rosetta installed in order to function. You can find the system requirements at System requirements | Adobe Photoshop Elements.
You may want to try following the steps listed at Mac OS X 10.6: If you need to install Rosetta to attempt to install Rosetta. That may still not resolve your licensing issue however as the application was also designed for Mac OS 10.2.8 and 10.3.

I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know wh

I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know what to do anymore. I know its non returnable once opened and the package wasnt tampered with when I bought it. im at a loss on what to do

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I have downloaded Photoshop elements 5.0 to a new PC. I recieve error message: "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit."

I was referred here by customer service. I have downloaded Photoshop elements 5.0 to a new PC. After accepting the agreement I receive an error message saying "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit." There is no place to enter the serial number.

All your pictures will remain safe even after uninstalling the program. Your pictures are saved to your system in form of catalog present at C:\ProgramData\Adobe\Photoshop Elements\Catalogs\<your catalog><br />When you reinstall the program you can open this catalog and view all your photos again.

I just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

i just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

Hi,
Does your serial number have 24 digits starting with 1057?
Note: Please don't quote your number as this is a public forum
If your number is not like that it may be a redemption code. See if the following helps.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
If you need help in finding a serial number inside the box, please see here
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you still need help, then you will have to contact Adobe. Look at the end of the page I first gave and you should see "Still need help" - click on that.
Good luck
Brian

Photoshop Elements 10 - invalid checksum

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