Photoshop Elements 10 Organizer not writing metadata to files

Trying to use Photoshop Elements 10 Organizer to update date taken and add tags to picture files.   Organizer is supposed to write/update the original file properties with this updated/new metadata, however, it seems to be pretty haphazard.   I've tried selecting pictures and using the menu option to "Write keyword tag and properties info to photo" (CRTL + W).   It processes and states it is updating the files, however, after it completes, you can access the source file in Windows Explorer and view properties but none of the changes (date info or tags) has been updated in the file.
Adobe support has been not been helpful simply pointing me to a knowledge article on metadata which basically tells you to use the same commands I'm already performing.   Posting here to see if anyone has other suggestions.

Hey,
There are various date/time fields shown in properties panel in Organizer. The dates mentioned in general section are read from OS whereas the dates in EXIF field are read from image's EXIF data. In EXIF data there are three date/time fields-
1. Date time- This date/time info shows date modified of EXIF properties. So when you are writing a tag into imags's IPTC, you are doing some change in EXIF data. Hence this date should change to date when you are writing a tag into IPTC.
2. Date time original - Represents date time when a image was shoot.
3. Date digitized - Represents the date when the image was digitized (in digital camers there is hardly some delay between an image is shoot and it is digitized. So this field is always same as date original).
So, in your scenario, Date time in EXIF should change whenever you are writing any tag into its IPTC.
Please let me know if you need more info on it.
~Andromeda

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