Photoshop Elements 10 - problem installing on 2nd computer

When I try to install Elements 10 on my second computer, I get an error message: please install/uninstall the product using Setep.exe in the root folder
Any ideas?

Did you download both files?
PhotoshopElements_10_LS15.7z
PhotoshopElements_10_LS15.exe
I think they all have to be in the same folder to work. You could try creating a new folder e.g. Install PSE10. Drag or move file 2 into that folder, then select all the files (Ctrl+A) extracted from file 1 and drag them into your new folder.
Then try setup again.

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Photoshop Elements 10 problem installing Win 7

I have tried downloading then installing PSE10 on 64bit Win 7, got an error stating cannot run missing files please reinstall. Tried that to no effect other than a repeat several times. So I bought the disc's and uninstalled, ran disc cleanup and tried to Clean Install it from disc, and end up getting the same results. Any suggestions? I Lightroom 3 (3.6) installed fine and is running without problems.

Adobe's installation troubleshooting page has some suggestions:
http://kb2.adobe.com/cps/858/cpsid_85843.html
Note: You do not need to defragment your hard drive. Win7 takes care of that automagically.
If those suggestions don't help, here's another Adobe page describing how to use the installation log file to troubleshoot:
http://kb2.adobe.com/cps/858/cpsid_85844.html
Ken

Adobe Photoshop Elements 10 previously installed, due to computer crashing unable to reinstall.

Please help.

What is the error message you get on the screen? And what about your system config ?

I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install b

I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install but it thinks I have a pirate copy. What can I do?

If you click the link in my first post in this thread, then click "still need help? Contact us" it takes you to a page that looks exactly like the page where you started, but isn't. Select PSE for the program you want help with, click "Activation and Signing In" for the problem area and you will see this:
The gray area below the blue bar is a link to start a chat.

Photoshop Elements 12 (fresh install, on fresh installed Windowss 7 Ulitmate 64 OS) was printing incorrect colors, now is not printing at all. All other applications will print. I was having this problem before I restored my PC back to factory defaults.

Photoshop Elements 12 (fresh install, on fresh installed Windowss 7 Ulitmate 64 OS) was printing incorrect colors, now is not printing at all. All other applications will print. I was having this problem before I restored my PC back to factory defaults. Now it is happening again.
Any suggestions?

Hi @prdstudio3 ,
Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
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Thank you
George
I work for HP

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to u

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Re-installing Photoshop Elements 12 on 8.1 Windows computer

Have just re-installed Photoshop Elements 12 ok on my Windows 7 home computer following hard drive failure. For various reasons I have now decided I need to use this computer at work. I will buy new computer for home which will be Windows 8.1. I only want Elements 12 at home so I will remove from old computer. Will I be able to install Elements 12 on new computer ok?

Hello RichardH53,
Yes you will be able to install Photoshop Elements 12 on your new computer.
You can refer to below mentioned two articles for any kind of help.
1. https://helpx.adobe.com/photoshop-elements.html
2. http://helpx.adobe.com/photoshop-elements/kb/photoshop-element-12-silent-install.html
Do let me if it work or if you face any issues with that.
Thanks,
Ratandeep Arora

Can I install my adobe photoshop elements II on more than one computer?

Can I install my adobe photoshop elements II on more than one computer?

Yes, you can install and activate it on a maximum of two computers, Mac and/or Windows.

I can't install photoshop elements 12 even though I restarted computer and turned off firewall.

I can't install photoshop elements 12 even though I restarted computer and turned off firewall.

Moving this discussion to the Downloading, Installing, Setting up forum.
Surgeon21 do you receive any specific errors when trying to install Photoshop Elements 12? Also which operating system are you using?

Photoshop Elements refusing to install

I bought PhotoShop Elements 9 a couple of years ago, and use it on the same computer all the time. However, I have been having a lot of trouble with my computer recently and have had to re-format it about six or seven times recently. Now, I find that Photoshop Elements will not install at all. It gets to the stage of installing the Shared Technologies and then stops, and uninstalls itself.

Welcome to the discussions, nirof. It should install just fine, but you may need to create a new account to use for the install. Try with your regular admin user account first, and if you have a problem create a new admin user, install, then delete the new account.

I just installed Photoshop elements 11. Install fine. When I clicked to open Organizer, I received a messaging indicating that it was out of date and coudl not be upgraded. How can I address/fix this?

I just installed Photoshop elements 11. Install of the application was fine. When I clicked to open Organizer, I received a messaging indicating that it was out of date and coudl not be upgraded. How can I address/fix this?

Thank you for the replies. I'm afraid neither one helped.
kglad, I never get to any error code so your link can't help.
Jeff, I looked at your link and
a) again, I never make it to an error code
b) I'm definitely connected to the internet
c) I can access secure sites; I tried connecting with the firewall disabled and the same thing happened, so I don't believe it's a firewall issue.
d) I don't understand the checking host sites - this is far too complicated for a novice user. It should not be this difficult to get a software running. I don't want to mess with these kinds of settings.
e) I followed the steps for the global sign in root CA and my screen looks the same as the picture here.
I can't activate the software offline as there is no option to generate a response code when I click on having trouble connecting to the internet. All I get is a prompt to change my password.
If the problem were simply connectivity from my computer, then why does the box completely freeze? Can't cancel, can't click on the little X to close it, can't right click on the box to close it. I have to reboot every single time. I know others have had the same problem and I haven't found any answers that I could apply.
I don't understand for the life of me why Adobe does not have TELEPHONE customer support. I have spent 2 days on this, this is crazy.

How can I burn just a few photos to a cd using Photoshop Elements 11 on a windows 7 computer?

As a fairly new user of Photoshop Elements 11 I would like to burn just a few photos to a cd, not he whole catalogue. Please can somebody suggest an answer to this problem.

Thanks for your help, much appreciated.
Original message----
From : [email protected]
Date : 15/09/2014 - 14:21 (GMTST)
To : [email protected]
Subject : How can I burn just a few photos to a cd using Photoshop Elements 11 on a windows 7 computer?
How can I burn just a few photos to a cd using Photoshop Elements 11 on a windows 7 computer?
created by 99jon in Photoshop Elements - View the full discussion
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Can you download a 32 bit installer for photoshop elements 12 to install on a 64 bit system (windows 7)

can you download a 32 bit installer for Photoshop elements 12 to install on a 64 bit system (windows 7). Thanks in advance

yes, if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Hi - how do i download a photoshop elements 11.0 onto my new computer. I have the previous serial number. Old computer hard drive broken

Hi
Can you please help as to how I download a previously purchased version of photoshop 11 which is installed on a computer which has broken?. I have the original serial number.
Thanks
Ken Millett

Ken,
Here is a link:
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
Previous posters have reported that it's critical to follow the instructions precisely.
Let us know how you make out.

Have Photoshop Elements from 2001. Got new computer with Windows 7 Professional 64 bit. It won't run on my new computer. What version is MOST SIMILAR to the old version I have, that will run on W7P-64? Thanks for any help. Popjer

Have Photoshop Elements from 2001. Got new computer with Windows 7 Professional 64 bit. It won't run on my new computer. What version is MOST SIMILAR to the old version I have, that will run on W7P-64? Thanks for any help. Popjer

You should probably just download the trial version of pse 12 and see if you can live with it.
Download a free trial or buy Adobe products | Adobe downloads
That being said, have you tried to install pse 1 on your computer?
How much free space is on your hard drive?
Do you have Internet Explorer 10 or 11?
Pse 1 can run on windows 7 x64, provided certain conditions are met.

Photoshop Elements 10 - problem installing on 2nd computer

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