Photoshop Elements 10 Problem (Windows 7 64)

Question

I recently purchased a Wacom Intruo Pen and Touch Tablet in which Photoshop Elements 10 program came with it. The program was downloadable off of the Wacom website. I had no problems when downloading it and the program worked twice before never working again. I have uninstalled it and reinstalled the program several times. I have contacted Wacom Tech Support they told me some simple steps that I have done before then told me to contact Adobe. I tried to contact Adobe the same day, but sadly was put on hold for an hour. I have looked up so solutions on the Adobe website,but none of these tips (http://forums.adobe.com/message/4122506) so far have worked.
Is there anything I am missing that may help my program actually run?

Answer 1

The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst  clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in Programs Files (x86) folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.