Photoshop Elements 10 Rolling Back

As a result of a recent problem with Elements Organiser, I had to uninstall all of Elements 10.
When I now try to install it again, it appears to be installing ok (in that it populates the destination folders and places a launch icon on the desk top etc)
However, before it fully finishes the install, the installer window says something along the lines of "Photoshop Elements 10 Rolling Back Installation". This removes the desktop icon and gradually unpopulates the files from the destination folder.
As recommended on the Adobe Help Page, I have switched off my Firewall (AVG Professional), but the problem still occurs.
I have previously had Elements 10 running ok on this machine.
Any ideas ?
Regards
JJ

Already tried these.
The issue is obviously related to a Failure to Install Shared Technologies.
I've loaded the Adobe Support Installer Analyser, but no joy or no viable solutions.
I can't believe that I have spent money on a product that I cannot use. There appear to be many people on the various forums out there with similar issues.
It should be easy to contact Adobe directly to get clear and unambiguous help on issues such as this.We shouldn't have to rely on well meaning and helpfull forum members for what feels like a breach of consumer rights. If you had a kettle which failed to work correctly after a couple of months, you would want the supplier to resolve the issue, not expect other "kettle users" to suggest a range of alternative solutions !!
Whilst I'm not a PC geek, I'm no slouch either. How on earth would someone with limited PC knowledge cope.
Somewhat Frustrated !!

Similar Messages

  • My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

    My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

    Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.

  • How do I get photoshop elements 8 back?

    How do I get photoshop elements 8 back after it disappeared from my computer.  This is the 2nd time it has happened.  I am using Vista.  Thanks, Nan

    How do I get photoshop elements 8 back after it disappeared from my computer.
    What do you mean by "disappeared"?
    What were you doing? Any error messages? Can you open the program? Editor? Organizer? Have you installed other programs recently? Do other programs work? Windows or Mac? Are you running an antivirus program?
    Tell us more.

  • Trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help

    trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help

    Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
    Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac?

  • Reinstall Elements - "Rolling Back Action" Error

    I am trying to reinstall Elements 7.  I need to do this because I had a system problem and I needed to do a clean new Windows XP install.  As a result of the XP reinstall, I have had to reinstall all my programs.
    What happens with Elements is that I get to the screen that says "Registering Product" and the system stops, gives me a message that says "rolling back action" and the installation stops. 
    I called Adobe install help and they were less than useless.  They first had me run the Windows Installer Utility followed by the Adobe CS4 Clean Script.  Neither program found any problems and they did not help.  They then had me set up a new User ID on my computer and told me to log on as the new user.  Again - no joy.
    I have successfully reinstalled Elements 3, Lightroom 2,5,  Photoshop CS2 and Adobe Acrobat without any difficulty. 
    When I did a WEB search on this problem, the only useful thing that I found was Adobe Service note kb406851 which talks about removing a cache file.  I do have that cache file but the note also says that I may have to reenter the serial numbers for my other Adobe programs.  I am loath to take this step.
    Any suggestions would be appreciated.
    DON

    This might be happening because of some of the bits of PSE 7 which didnt got removed from the machine while you removed/uninstalled PSE7.
    Try following the steps mentioned in the below link and make sure that all the bits have been removed and then try to install PSE7 again.
    http://kb2.adobe.com/cps/405/kb405847.html
    Regards,
    Ankush

  • How do I save a photo exported from iPhoto and edited in Photoshop Elements 6 back to iPhoto?

    My photos are downloaded to my iMac iPhoto 09.  I am able to export directly to Photoshop Elements '06 to edit but when I try to export the edited photo back to iPhoto it goes to Pictures, not to iPhoto where I want it to go.  Any suggestions? 

    Did you really export it or did you set PSE as your external editor? If you used file>export in iphoto, then you must import the edited photo back to iphoto as a new file.
    To avoid that you can set PSE as your external editor in the iphoto preferences, and iphoto will remember your last saved edits + original, but you must not change the name or format of the image when saving. If you see the save as window it won't work. You may need to go to the PSE preferences>saving files and set On First Save to save over existing to avoid seeing the save as window. It will not work with raw files.

  • Importing from Photoshop Elements 6 back into iPhoto 11

    I don't want to whine about all the frustrations I've had trying to get used to iPhoto 11, but this one totally baffles and frustrates me and I would be glad for any help. I install all my pictures in iPhoto - I drag pictures to PS to edit, and I used to be able to drag from Elements back into iPhoto - the edited picture would be imported and voilà. Now I get a message telling me the picture is already in iPhoto, and it will not import it. I've change the photo name, and it still isn't happy. So far the only way I've been able to get around it is to save the picture into the documents folder and then reimport. I like the editing factor in Photoshop, I have (past tense) liked the simplicity and simple organization and editing of iPhoto... I hope to not have to move to Photoshop for everything. Help?! Thank you!!

    Maybe this will help:
    Using Photoshop (or Photoshop Elements) as Your Editor of Choice in iPhoto.
    1 - select Photoshop as your editor of choice in iPhoto's Advanced Preference Section's under the "Edit photo:" menu.
    Click to view full size
    2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
    3 - however, if you get the navigation window
    Click to view full size
    that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
    This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
    NOTE: With Photoshop Elements 9 the Saving File preferences should be configured as shown:
    Click to view full sizes
    I also suggest the Maximize PSD File Compatabilty be set to Always.
    In PSE’s General preference pane set the Color Picker to Apple as shown:
    Click to view full size
    NOTE: If you want to use both iPhoto's editing mode and PS/PSE without having to go back and forth to the Preference pane, once you've selected PS as your editor of choice, reset the Preferences back to "Open in iPhoto". That will let you either edit in iPhoto using the Edit button or Control-clicking on the thumbnail and selecting "Edit in iPhoto" or in PS/PSE by Control-clicking on the thumbnail and selecting "Edit in External Editor" in the Contextual menu.
    Click to view full size
    This way you get the best of both worlds.

  • Photoshop Elements 12 Back-up Freezing on Catalog Size Calculation

    My Photoshop Elements 12 reminds me that, given number of new images added, catalog should be backed-up. At point in steps where file size being calculated (for both a full or incremental back-up) the percentage reported reaches 56% then stops. System has been left calculating over-night and percentage never passed 56%. Consequently, I am unable to back-up my catalog.

    Try to delete Preferences: Try to launch Editor and keep pressing - ‘Ctrl+Alt+Shift’. It will show an option to delete preferences and then try to relaunch again.
    If it doesn't work try the suggestions mentioned on the below blog post
    http://psekb.blogspot.in/2013/04/pse-editor-is-not-launching-windows.html#more

  • How can I get Photoshop Elements 7 back?

    I lost my last Elements upgrade (I think it was 7) when I upgraded computers. I still have 6 on disk, but I upgraded on-line, then lost the upgrade. It was one of my favou
    rite programs and I miss it. I do not want to upgrade to anything that is online, just want my old program back.

    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

  • Why does photoshop elements 10 back up files in xml format

    I am trying to backup my catalog including tags to my external hard drive. When I do the files are all in XML format. When I attempt to open using Photoshop
    i get "wrong type of file" or they are just a lot of code. What is going on. Where are the pictures?

    I downloaded them into the same folder, and once that was done, I did as you said and opened PhotoshopElements_10_LS15.exe. It asked for my serial number and everything, seemed as though it was installing, and asked to restart in order to complete the process. I restarted the computer, and...I don't see Adobe Photoshop Elements 10 anywhere. There is a folder on my desktop that goes by the name of Photoshop Elements 10, but it only contains data files and things that I can't use. It's not the actual software....
    What should I do?

  • Computer Crashed. How can I get Photoshop Elements 11 back?

    Hi. I had Photoshop Elements 11 activated and was using it quite a bit. But my computer crashed and I ended up losing everything on my hard drive. I still have both serial numbers from my purchase. I was wondering if I can still somehow download Photoshop Elements 11 and activated it with my serial number. Thanks for you help!

    If you registered it with Adobe you can check My Account and get s/n and see if download link exists.  PSE forum is http://forums.adobe.com/community/photoshop_elements

  • Photoshop Elements 10 Backing up Catalog

    When I go into the Organizer, hit File Back Up Catalog to CD/DVD or Hard Drive my stsyem goes into a loop. How can i fix that?

    You mean your catalog folder's size is 17.9GB? How many image/video/audio/project files are there in your catalog?
    Can you please check if some files in your catalog are locked by some other application or are read-only?? If yes, they will not be picked up for backup and hence the hang.
    Please turn off all background processes like people recognition, auto analysis and visual search indexing from Edit >> Preferences >> Media Analysis. Close Organizer and kill the following exes if running, from the Task Manager-
    elementsautoanalyzer.exe
    photoshopserver.exe
    dynamiclinkmanger.exe
    adobephotoshopfileagent.exe
    any sync related exe
    Now relaunch Organizer and try taking backup.
    Thanks
    Andaleeb

  • File Function in Photoshop Elements Organizer - Backing Up Catalog

    I want to backup my catalog to an external hard drive. I understand I need to go to click on the File button at the top of the screen to start the process.  But, my Organizer does not have the File button (or any of the other buttons) at the top  of the screen.  How do I restore these buttons?
    Thanks!

    The screen fonts are system-wide, so that setting will affect all your apps.  The fault is entirely Adobe's -- they don't write their PSE code to follow the Windows guidelines which require apps to work at larger font sizes.
    Ken

  • Rolling Back Installation:  Elements 10

    Does anyone have any fresh ideas how to fix this issue?  I've tried every trick in these forums and none of those solutions work.  Specifically, I'm trying to install Photoshop Elements 10.  I think the problem started when I installed Acrobat and then had Revo uninstall it.  It took a lot of my other Adobe products with it.  Elements 10 will not install anylonger.  Any help would be appreciated.
    Thanks,
    Brian

    Hi brianhood,
    As you said that Photoshop Elements rolls back after 90% then could you please try these steps first and afterwards try installing Photoshop.
    Please rename the OOBE Folder from this location
    Windows:-
    C:\Program Files (x86)\Common Files\Adobe
    After renaming the OOBE Folder try installing Photoshop Elements first and once finished then download and install the latest version of AAM mentioned in the other forum.
    Let us know if this helps.
    regards,
    Abhijit

  • Photoshop Elements 13 Problem

    All of my photographs have a question mark(?) on them. When I want to sharpen the image I get a message saying "file missing
    . I can't do anything with the photo. How can I rectify this problem. I am a novice when it comes to working with Photoshop Elements 13.

    Hope these links help!
    Reconnect missing files | Photoshop Elements | Windows
    Tips and tricks for Photoshop Elements: Getting back your missing files using Reconnect feature in Elements Organizer
    Regards,
    vaishali

  • Use of Photoshop Elements as external editor for JPEGS

    Hi,
    Aperture (1.5.4) only gives me two options for file format if I want to use Photoshop Elements 3.0 as my external editor. They are TIFF and PSD. I store my images on Aperture in JPEG.
    How can I edit them in JPEG format in Photoshop Elements and back to Aperture?
    Thanks
    MST

    To stay in the JPG world, you would export from Aperture using the export function, Import into Photoshop, edit, Save or Save As JPG, then Import into Aperture. Then re-group by manually selecting the original and the edited version and Stack.
    Do-able but not effective.
    The issue with JPG's is cumulative errors leading to visible artifacts every time you save. Artifacts very visible in solid color areas such as sky or painted walls as contours and bands.
    So, using the "Open with external editor ..." option allows you to round-trip as a PSD. Yes, it consumes incremental disk space vs. JPG, but the upside is substantially better quality. This is I assume why Aperture does not support JPG round-tripping, and I certainly wouldn't advocate the approach either.
    Note: JPG is an old standard by technology standards, which is its blesssing (universality) and its curse (poorer than needed performance). JPG weaknesses are well documented and Microsoft of all people created a new format recently and submitted to the JPG committee for standards approval: I believe this has been granted, and camera manufacturers are already starting to adopt. Thus the days of JPG as the preferred lossy compression algorithm for image files are numbered.

Maybe you are looking for

  • My iPad Air will not show up as a device on my iTunes.

    I have a MacBook Pro with all of the latest updates and an iPad Air with all the latest updates. It has worked before and it is not working now. I have tried restarting both MacBook and iPad, deleting iTunes and reinstalling it, and basically any sug

  • Page Fault Processor Exception (Error code 00000004) GWIA

    About every 24 - 36 hours GWIA aneds and unload GWIA from its address space Running 8.01 (with patches) on NW65 sp8 (with patches) Novell Open Enterprise Server, NetWare 6.5 PVER: 6.50.08 Address space GWIA removed Monday, April 12, 2010 11:53:27.355

  • Oracle VM Manager 3.1.1 discovery for Oracle VM Server 2.2

    Hi I m trying to add an Oracle VM Server 2.2 to a Oracle VM Manager 3.1.1.305 and there is an error: Job Construction Phase begin() Appended operation 'Discover Manager Server Discover' to object 'OVM Foundry : Discover Manager'. commit() Completed S

  • FYI:Windows XP SP3 を適用すると Adobe PDF プリンタのセキュリティ設定が「なし」になる

    7/28の段階でサポート情報が出ていたようですが.念のためのFYI. Acrobat7.0/8.0がインストールしているWindows XPの環境をSP3にすると不具合があるとかで.Adobe PDF プリンタのセキュリティ設定が無しになるという. 対処方法はAcrobatの再インストール. 問題個所はこれだけになるとは思えず.該当者は再インストールは必須か. 文書番号 : 234158 http://support.adobe.co.jp/faq/faq/qadoc.sv?234158+002

  • SpryTabbedPanels2 - how to show specific tab

    I have got SpryTabbedPanels 2 on a product web page, and the panels consist of: Product details (tab 1) -- Default -- Product Specs (tab 2) Product Accessories (tab 3) Product Downloads (tab 4) Currently, I have it set to default so that it shows the