Photoshop elements 11 download error

As soon as i type my country of residence and serial number in i receive a message saying that an error has occured with the download and that i must try again. please help. i have now retried a number of times without success.
Thank you

make sure you downloaded the file/language that you purchased.
make sure you're using the correct serial number that's for the file/lanuage you're trying to activate, http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Similar Messages

Why won't photoshop elements download for me

why won't photoshop elements download for me

clear your adobe.com cookies or
try a different browser or
download from prodesigntools.com if you follow all 7 steps: http://prodesigntools.com/tag/ddl
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Purchased Photoshop Elements in error.

I've purchased Photoshop Elements in error. I want Premiere Elements NOT that. How do I rectify this error?

Hi revbos,
Apologies for your incovinience.
Requesting you to please go to https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us. When you click on download button (after selecting your OS details), it should open a new browser window (which will launch the Akamai installer automatically). Please cancel any installation or error shown.
The newly opened browser page will look something like this:
As highlighted, please click on these links (one by one) and see if it downloads the required files. The downloaded files will be compressed with 7z format. If you have some extracting tool (like WinZip) try extracting it. If you don't have it, download 7z. Its a free utility from Microsoft. Once downloaded and installed, you will be able to extract file and locate the PSE setup.
Please let me know if you face any issues.
~Surendra

I changed my HD "C". After reinstalling P Element 2 I got a problem. I can't open Photoshop Element. Error message is "Your working disc is full" But I have 61Go free on "C" HD and more than 1To free on "D" disc.

I changed my HD "C". After reinstalling P Element 2 I got a problem. I can't open Photoshop Element. Error message is "Your working disc is full" But I have 61Go free on "C" HD and more than 1To free on "D" disc.

Try resetting the pse 2 preferences and see if that clears things up.
reset preferences
Press and hold down the Shift+Ctrl+Alt keys just after starting the launch of pse 2
Keep holding the keys down until you get a dialog asking if you want to Delete the Adobe Photoshop Elements Settings File
Press Yes

Adobe Premiere Elements 11 & Photoshop Elements 11 Errors, Downloading Problems, Uninstalling probs

On May 8, 2013 I ordered Adobe Premiere Elements 11 & Photoshop Elements 11. To this day they do not work properly, did not download properly, nor can I get them uninstalled properly to reinstall properly. I have not been able to contact Adobe all these months, & now they tell me I have to pay $39.00 more just to speak to them. I refuse to give them anymore money than I have already gave them! Does anyone know how I can resolve this issue? I currently have Adobe Photoshop Elements 7.0 & Adobe Premiere Elements 7.0. I was upgrading.

Thank you so much for replying. But I sort of solved the problem, yet I didn't solve the problem. I am running Windows 7 on my computer. When I purchased Elements & Premiere 11, I purchased a 1 time download from Adobe. Upgrading from 7.0. When I went to download it, then install it, it told me that through an error message, that it was not downloaded or installed correctly, so I would have to uninstall the whole thing & start from scratch, basically. So, I went into the control panel to delete the program. Hit uninstall, & it told me after it was done, that everything was not uninstalled & had uninstalled incorrectly. Now it was missing from the Control Panel, & I could not find the remains anywhere, I thought I would try to redownload it again. So, going through the process, it would let me download it, but it would not install due to the remains of the previous installation. I tried everything. And when I tried to go straight to Adobe, it was a no go. I put it on the back burner for months & used my 7.0 occassionally. Today I decided I wanted it fixed. I went to Adobe...my licenses are still in my account. But no matter what I did, it would not accept my old licenses. With the help of a previous poster, maybe on a different thread, I was able to uninstall the old program remnants. But I could still not download 11. I just decided to cut my loses, & purchased 12. I bought the trials, downloaded them, they worked great, & I purchased them. So, all's well that ends well. Of course, I am $170-some dollars in the hole, but whatever it takes. Again thank you for your reply to my delima.

Can't download Photoshop Elements trial Error #2032 appears

I'm trying to download Photoshop Elements trial but instead of the download button appearing Error #2032 appears instead.

if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Is there a solution to the download error 2350.FDI on Photoshop Elements Download?

Anyone have a solution the download error 2350.FDI on Photoshop Elements 10 download?

if you follow all 7 steps you can dl the trial directly: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
use your serial to activate.

Adobe Photoshop Elements 10 Error APPCRASH

Hi
I have download Adobe Photoshop Elements 10 trail version, but when i want to open the organize and edit, he gives a error see below.
Event-name of problem:    APPCRAS
Name of the application:    PhotoshopElementsEditor.exe
Version of application:       10.0.0.0
Timestamp of application: 4e70c16d
Name of error module:      GLU32.dll
I hope that this is that you want to now about it.
greets
TheWalker83

Try it after resetting the preferences of your PSE app. Visit this URL for resetting the preferences: http://helpx.adobe.com/photoshop-elements/using/undo-redo-cancel-actions.html#restore_defa ult_preferences
I think after resetting the preferences PSE should work fine.

Same problem with photoshop elements download as bill33mor

I'm having similar issues attempting a download of the Adobe Photoshop Elements tryout, on a PC running Vista.
First it stopped during install of Shared Technologies and rolled back the entire installation. I thought this might be due to a quick neighborhood power outage during the installation, so I tried again, but the same thing happened. I read the Troubleshooting help (below) but I'm not quite techie enough to deal with log files. Tried again, attempting one thing it seemed to suggest - pointing the installation download directly to the C drive rather than a folder (?) - but no luck. Now there's no error message, but the Download Assistant Welcome screen comes back after half an hour of downloading and extracting, and doesn't seem to complete the installation. No desktop icon comes up; I can see some files on the C drive but nothing appears to be executable.
The installation of Photoshop Elements or Adobe Premiere Elements can fail with one of the following errors:
"The wizard was interrupted before Adobe Photoshop Elements could be installed. Below mentioned application has failed to install: Shared Technologies."
"The Adobe Premiere Elements installation wizard was interrupted while installing Shared Technologies."
"The installation process has encountered an error while installing Shared Technologies."
To resolve these issues, use the Adobe Support Advisor (ASA) to analyze the installation log file. For instructions, see Analyze install logs with Adobe Support Advisor (ASA).
Note: If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.
If the ASA tool is unable to provide you with a solution, see the "Analyze the Main Installation Log manually" section in Troubleshoot install using logs | Premiere Elements, Photoshop Elements.

I have tried all of the suggested solutions to get Shared Technologies to install successfully and it has failed every time. This is the 5-6th time I have attempted installing PSE 12 and it fails. I have rebooted without any startup items or non-MIcrosoft services (on a Win 7 x64 machine). I have shut off all backup softward, all virus software, installed a new admin account and tried from it, deleted OOBE files after renaming didn't help, uninstalled other Adobe software, killed all/any processes from adobe (or other obvious processes not related). I have spent extensive time working with Adobe chat support. I have deleted all folders from my machine that include anything PSE related and used a utility (ccleaner) to wipe and fix all registry and legacy file space. PSE has been installing - again - for over 35 minutes and is again on the "Installing required Shared Technologies" dialogue screen. The following is a snipit of the log file that contains the ONLY () reference to anything not working with the install:
11/26/13 07:31:07:770 | [INFO] | | OOBE | DE | | | | 8296 | Installer Operation: PayloadInstaller
11/26/13 07:31:07:770 | [INFO] | | OOBE | DE | | | | 8296 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/26/13 07:31:07:770 | [INFO] | | OOBE | DE | | | | 8296 | Request to install payload
11/26/13 07:31:07:777 | [INFO] | | OOBE | DE | | | | 8296 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
11/26/13 07:31:07:786 | [INFO] | | OOBE | DE | | | | 8296 | Extracting assets complete. Number assets: 1
11/26/13 07:31:07:786 | [INFO] | | OOBE | DE | | | | 8296 | Beginning installation for payload at C:\PSE12 Installer\PSE 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
11/26/13 07:31:07:786 | [INFO] | | OOBE | DE | | | | 8296 | Evaluating condition# 1(Seq 1)
11/26/13 07:31:07:786 | [INFO] | | OOBE | DE | | | | 8296 | Condition failed(Seq 1)
11/26/13 07:31:07:786 | [INFO] | | OOBE | DE | | | | 8296 | Completing installation for payload at C:\PSE12 Installer\PSE 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
11/26/13 07:31:07:812 | [INFO] | | OOBE | DE | | | | 8296 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
11/26/13 07:31:07:869 | [INFO] | | OOBE | DE | | | | 4944 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

Photoshop Elements 13 Error 16

I'm having an issue with Photoshop Elements 13. Whenever I open it, it tells me there is a configuration error, and then it asks me to uninstall and then reinstall. I downloaded PSE 13 from Adobe's website in December of 2014, and it was working fine until now. I have uninstalled and reinstalled about five times now, and it still gives me the same error message. I have also searched via Google for help, and I found an article about resetting the permissions of the SLStore and Adobe PCD folders, but those didn't help. It was still giving me the Error 16. I'm very frustrated with this. Is there anything else I can do to fix this?
PS: I'm a Mac user, under OS X 10.10.2, Yosemite. This was what I was using when I bought and downloaded PSE 13.

i solved the issue on my mac by
running in the terminal: sudo chmod -R 777 /Library/Application\ Support/Adobe
removing and installing the "adobe application manager" again from Get Adobe Creative Cloud Desktop App & Adobe Application Manager
see other thread as well: Error 16 for Photoshop CC2014 and Lightroom

Help With Adobe Photoshop Elements Download and Installation

I purchased Adobe Photoshop Elements yesterday and was sent the download link. I tried to download the product but one of the 2 files I need would not download and after a few attempts it blocked my access saying there were too many download attempts. Please help.

if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Photoshop elements update error

My photoshop elements 12 will not update. Like others it gives error message. Possible solution is download drivers? The problem is I don't know what to do with these files or if I should even extract them. Below is a screen shot. The files below look like MAC files and not Windows files. Help. If these files are not for me what next. I am needing the Beginner Version. Thanks.

Opened my Photoshop Elements 9 program-
Got an alert to download critical update-
Downloaded update-
Extracted update-
Tried to install-
Error message during install, reads: see attachment.
The post described the steps I took.....see above.
Photoshop opens and operates fine. Just didn't install update. Says 'this installer is misconfigured' and to contact program author. Adobe website no help.
Like I said, I can still use the program, just wanted the critical update.
Thank you for your help, suggesting the C:\Program Files(86). Will try that.

When trying to install Photoshop Elements 12 - error message "Key could not be opened"

Error message is in German as I live in Austria.
I have tried a lot of time to install a recently bought packagee "Photoshop Elements 12 & Premiere Elements 12" - but without success. When istalling PSE 12 I always receive the following error message (text in German):
Installation stoped and then ran back to zero - so after all no changes were made.
However, what can I do that this error doesn´t occur anymore?
Any suggestions would be appreciated very much!
OS: Windows 7 Professional (SP1)
Kind regards
G.

*kb.mozillazine.org/Unable_to_save_or_download_files
*https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Premier Elements Download Error Message

After downloading an upgrade version of Premier Elements 13 I receive an error message stating the following:- "This file does not have a program associated with it for performing this action. Please install a program or, if one already exists, create an association in the default programs control panel." Can someone tell me what to do please??? Doc FW

Doc FW
Although you cannot install your downloaded files from Adobe, do you have the purchased serial number?
Get rid of any trace of prior installs reinstalls of the program. You might do that in conjunction with the free ccleaner
program. CCleaner - Download
Then...
You could try the download and install of your purchased product using a new set of installation files from your order
at "My Orders" at the Adobe web site http://www.adobe.com - make sure 2 files (.exe and .7z) which correspond to your
computer operating system.
Or
Try the download and install of the Premiere Elements 13 Windows tryout (.exe and .7z) from the following web site
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and then during install insert your purchased serial number.
With this web site route, be sure to read and carry out carefully the web site's "Note: Very Important Instructions" so that you
do not run into an Access Denied message.
Wherever you do the download and install, please do so with the antivirus and firewall(s) disabled.
We will be watching for your results.
Thank you.
ATR

Need help with installation of Photoshop Elements 13, Error message 6?

I tried installing on both a windows 7 and 8.1 computer. Both installs ended with error message 6, a failed install."this installer does not support installatiin on a 64 bit windows operating system. Please download the 64 bit version of Photoshop elements."
What should I do?

download the 64 bit version seems like a logical step.
if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Photoshop 13 download errors

I am trying to install Photohop 13 on my Microsoft Suface 3. I keep getting installation failed. When I go to look at the error summary, I get the message below:
Exit Code: 26
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Elements 13 Organizer(64 bit) 13.0.0.0 {C75EDFE2-E94B-476D-89B6-A13C1D98BD03} -----------
ERROR: Payload 'Elements 13 Organizer(64 bit) 13.0.0.0 {C75EDFE2-E94B-476D-89B6-A13C1D98BD03}' is corrupted. File 'D:\Adobe Photoshop Elements 13\64\payloads\AdobeElements13Organizer_core\Assets2_1.zip' is corrupted. OCEErr

Are you trying to download or install the software? Do you know what the errors are which you are receiving? Have you tried using the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to analyze your installation logs?

Photoshop elements 11 download error

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