Photoshop elements 11 for mac osx

Did purchase ph. el. 11 via Amazon.com; 1st install did not work; failed to intialize when installing; called customer service and got connected with India and they tried to help but not very well; my suggestion "we" try to install a fresh copy from adobe and "we" did; to no avail, the download seems to be fine but when half trough the install intialization it stops and recommends to install the Adobe Advisor and I did; in running the advisor it does not recognaize the files I downloaded and thus can not trouble shoot the problem. I am now at the point of trowing this software out the window and ask for a refund. PLEASE HELP!!!!

Ulfkdn are you receiving any specific error messages? You can check your installation logs for error by following the steps listed at Troubleshoot install using logs | Element - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.
You may also want to review the steps listed in Troubleshoot installation | Photoshop Elements | Mac OS - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- mac.html. I would recommend first looking in your installation logs for an applicable error first as it may allow you to determine the exact error, and subsequent failure, which is preventing the installation process from completing.

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JavaScript Alert
Critical errors were found in setup Incompatible payload already installed Please see Setup log file for details.
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Never Mind found out the problem buy deleting Twain devices i havent used recently yaay photoshop works again!

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Downloads available:
Suite: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Download and installation help for Adobe linksDownload and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Duplicate post; see:
had a windows computer with my element 7. Now just bought a Mac OSX version 10.9.2 what would be the best photoshop elements for this machine. I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot

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http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml

Photoshop elements 11 for mac osx

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