Photoshop elements 11 freezes when I try to back up the catalogue. i get a message "Please wait while Elements Organizer prepares for backup". what do i do?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

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Hello aczett,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
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Thanks for using Apple Support Communities.
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Photoshop elements 11 freezes when I try to back up the catalogue. i get a message "Please wait while Elements Organizer prepares for backup". what do i do?

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