Photoshop Elements 11, hangs when being installed
I'm trying to install Photoshop Elements 11 and Premiere Elements 11 from the DVD on my computer running Vista. Both installations hang and stall at an early point of installation. The computer then freezes and I have to force shut down. Any idea as to what's going on and how to fix it?
Also, please try rebooting the machine & try installation agian.
If the problem still persists, please share the following logs so that we can figure out if it is a product/installer specific issue, thanks.
%temp%\PDApp.log, Elements11OragnizerInstall.log, PSE11Install.log, PSE11Setup.log, amt3.log, oobelib.log
STI & patch logs: <common files>\Adobe\Installers\PSE11 STI installer*.log.gz, Photoshop*.log.gz
thanks.
~ Shefali
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I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID with another email address. However i cant get past this screen - it just freezes and wont load or do anything.
Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
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Try downloading and installing the 9.0.3 updater from here:
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i have attached a screen shot of the error that i get when i try to open more than 1 image at a time. the program ends up closing and i have to re open the program.
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http://kb2.adobe.com/cps/402/kb402704.html
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Additional Information
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You will need to contact Adobe Support by chat or by phone.
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
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Hi,
You can download Photoshop Elements 10 from the link below and Install with the serial number,
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
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Strange that PSE6 does not show up via the control pane.
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I deinstalled the software and then installed it again, but had no effect.
What can I do?
NickThe Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
Close Elements.
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http://windows.microsoft.com/en-GB/windows-vista/Show-hidden-files -
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CharlieNo. Only v12 and v11 are supported. http://www.adobe.com/support/programs/policies/supported.html.
Cheers,
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Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
Hello! I had Photoshop Elements (and some other products) installed on my Laptob, but lost them because of a system breakdown. Trying to install these programms again, I logged in to my account "my adobe" and immediately found my products listed there plus a link "download here". But clicking the link didn´t start anything. Nothing happened. How can I get my prgramms installed again?
Try using a different browser if the link did not work.
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Download and Installation Help -
https://helpx.adobe.com/download-install.html -
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It actually sounds like the warp text window is opening off screen.
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