Photoshop Elements 11 help issue

I've just installed PHotoshop Elements from Apple App Store.
Every time I start the program and click <Help - Photoshop Elements Help> I get this message:
"Mac OS X needs to repair your Library to run applications."
I type my password and click <Repair>, then the help web page opens in my browser.
But I have to repeat that every time I use help after starting the program.
I've run the repair function on Disk Utility, but it didn't solve the problem.
How can I fix that?

It's not easy to say why this is happening as the app store version is a stand alone package which is quite different to the regular retail version.
If I were you I would simply bookmark the help page in your web browser:
http://helpx.adobe.com/photoshop-elements/topics.html

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You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
To get help now click here for product support

Photoshop elements 6 help with making a clipping mask

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Updated to windows 8.1 now can't install Photoshop Elements 12, HELP PLEASE

I am having such a terrible time getting Photoshop Elements 12 to install on my computer. I've had Dell software support and Adobe support's help but they could only get to the point of JUST the editor being installed. The organizer and the ability to go online never gets installed. After all the files are downloaded and the installation begins a box comes up and wants to uninstall the program. I couldn't get past this part but the software tech got past it. I have spent hours and days trying to get this installed. I've been a big fan of Adobe products but this is the first time I haven't gotten the HELP I need. It has to be a software issue because i've downloaded other programs with no problems. I even went out and brought an external cd/dvd burner and tried installing from the hard cd only to have the same problem pop up. If it helps, I got the Windows 8.1 update maybe this is the problem. PLEASE PLEASE PLEASE CAN SOMEONE HELP ME!!!

Hi @gsh987 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Notebook and the brightness control on Windows 8.1 not working correctly after an update. I would uninstall all the display adapters that are in the device manager and restart the Notebook. Check to see if if it put an adapter back in , right click on the driver and update.
If that does not help I would uninstall the Graphics drivers restart the Notebook and it should reinstall the correct driver for you.
Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that need updating.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Photoshop Elements 10 installation issues

I had Elements 9 and just purchased elements 10. I tried to install it and have had not luck. I have called the help desk several times with no luck. I also have Lightroom and use to be able to right click on a picture and edit it in Photoshop elements 9, now it says it will be edited in elements 10, but it does not do anything. I can't figure out how to get it back the way it was. I have tried to uplaod the trial version, the software from the CD I bought, but nothing seems to work. anyone have any suggestions for this?

For such a complex issue it might be best to continue to work with our support team as they can work with you on an individual basis to resolve your difficulties. If you would like we do have a support document, "Troubleshoot installation problems | Photoshop Elements, Premiere Elements | Windows" with steps you can certainly use.
Alternately you can also review your install log files to try to determine the exact error which is causing your difficulties. "Troubleshoot install using logs | Premiere Elements, Photoshop Elements," details how to review the logs which are created when your computer installs Photoshop Elements 10.

Photoshop Elements 12 download issue

Files on the download site for Adobe Photoshop Elements 12 are not complete. The installation errors out. Should be 1.6GB but only 1.13 GB downloads. I have tried it several times

Thank you very much, Pat, for your great help. The link has inspired me to download the trial version from the Adobe website and go from there:
"Adobe Download Assistant" was automatically downloaded before the download of the trial version began. With the "Adobe Download Assistant" up and running, the download of the trial version took within 30 minutes. I then got to enter the serial code of my already purchased PSE 12 right after installation of the trial version and completed the whole set-up process (without even opening or using the trial version at all).
It is rather counter-intuitive that one should start with a trial download even when he has gone straight into buying the product. It was as if the trial version was a bridge to facilitate the official download because the trial version provided the "Adobe Download Assistant". Maybe, it is expected that people would always take a trial before buying? Or maybe, it is expected that most people would already have the "Adobe Download Assistant" handy?
Anyway, I am glad there is a solution. In this case, I think the key is to get the "Adobe Download Assistant" which comes with the trial version. Hope this post will help others who might face the same issue too.
Many thanks again.

Photoshop Elements 9 "Help" crashes on Lion OS X

I just installed Photoshop elements 9 on my Lion Macbook Pro. I took all of the software updates and I cannot launch any of the help topics. Everytime I choose help from the menu a dialog prompts me to restore windows then the entire "help" application crashes! I've scoured the adobe website for assistance and landed here. Finding help seems to be incredibly difficult, especially finding help for the online help. Has anyone else had a similar experience? What can I do? Is reinstalling a good idea? Where can I go to send a request to adobe for this issue? I'd like to speak with a representative.

If you want to contact Adobe, go here:
http://www.adobe.com/aboutadobe/contact.html
and you'll see a link to phone numbers on the right side of the page. Be sure to choose your region first.
But I don't think it's you. I was just going to give you a link to the help files in PDF form and I get file not found for all the PSE help files for all versions right now.

Photoshop Elements 6 Slideshow Issues

Photoshop Elements 6 Core Version: 6.0 (20070910.r.377499)
Issues:
Ordering Slide Shows
They will not order in File Name order -- Must I do it manually? -- which is silly for a computer
Slide Show Photo Background
File name picked up as title/description which is perfect --
But cannot get a bigger background then picture
This means the title covers picture and / or does not show up well.
Ideally I would like a larger canvas on the bottom of the picture so the text can show up against black or some other color without covering the photo.
This should be easy with canvas size but I cannot get it to work in a slide show.
Should also be able to change text color
Do not mind buying an upgrade but want to make sure these issues can be solved
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Thanks

the problem seems to be with the mp3,could please specify the size of the audio file which you were using and please try an audio file with a smaller size.

Photoshop elements 4 HELP with layers with layers

hello all I got photoshop elements 4 not to long ago and ive been playing with it but i just cant seem to grasp how to use layers.I would really appreciate any help anyone can suggest.Is there anywhere i can watch someone use layers? That would really help if i could see it being done. I bought the missing manual book and it seems really good, but i still dont understand layers. Thanks for any help.

Charles
As a start you can try the imbedded help that comes with the program. Use the "help" box in the top right hand corner and type in layer. Then follow the links in each section. I'm using pse3, one version prior to yours. I have been using the program on and off for a year and I find that only just now I'm starting to use layers more often. I also on occasion "Google" photoshop elements "layers" which will take you to many sites where you can read more. It's an exhaustive topic and one that I find comes more easily as I use it.
Also use the adobe search engine at this site and type in "layers". You can read up on what other people have learned in the various threads.
I also have the Missing Manual and two other books. I find they are good but seem even better after you work away at various photos. Nothing like hands on. Just remember to keep an original of your file.
cheers
Neil

Having trouble 'replacing colour' in Photoshop Elements 12 + help does not work?

I was trying to use the 'replace colour' function as found by going :-
Enhance >
Adjust Colour >
Replace Colour
Not knowing how it worked, I tried the context sensitive help in light blue. 'Learn More About'
This would not load but gave me this response:-
Access Denied
You don't have permission to access "http://helpx.stage.adobe.com/photoshop-elements/using/adjusting-color-saturation-hue-vibra nce.html" on this server.
Reference #18.6d011002.1389010855.24c28f95
This 'help' seems to work everywhere else [well at least in the places I have tried so far.]
So why is this? has anyone else had this specific area of HELP fail? I need to know is it just my system, is it accessing this HELP stuff over the net, or is it preloaded when you by the retail pack?
Course it would be in an area I can not make work!
Note Other areas of help in this general menu area work eg
i.e. the options either side of this all work fine.
Any views guidance welcome.
Other than reload the product! LOL I just don't have a spare week to waste getting it all going again!

Hi Nealeh
Thanks i think I got it working of a fashion.
Except the replace colour, does not seem to end up with the colour I picked using the picker tool. Its as though it hads not replaced the colour but blended in the desired colour with the old incorrect colour!
Buy trial and error picking not the right colour but close - which when mixed with the existing colour is close.
Sorry I can't post the pictures as the Lingerie Mfg, has me under non disclosure.
The scenario is:- say a blonded mainly tanned model a high cut [at the hips] corsette style basque, with an ultra low bra line.
Our dear model, has just come back from St Barts with a fabulous Tan, and equally striking bold Tan lines!.
So we have great tanned legs, then the 'porcelain white band' where her swimsuit was.
Likewise we have a tanned face, and arms, shoulders etc and a great tan on the top of the cleavage, then it stops, white band to the top of the ultralow cut bra line of the basque.
She must have lived in like the most conservative bikini on the planet [50's style], for 2 weeks!
Had she had a normal skimpy bikini on, no problem!
If i don't solve it, she will get fired!
Not a lack of interest in your post, but I was out, and tried to log in to this site; which I could do, on my iPad Air / 5 [whatever its the new one]. And tried to 'sign in' - but it just hung at the
"Join Adobe Community" adobe sign in splash screen! with he little whell spinning around continuously!!!
I have Safari on this iPad. Guess that is all it runs.
So technology is not my friend today!

Photoshop elements 7 Help menu

Does anyone know why the Help Menu on Photoshop elements 7 is no longer working?

Hi,
Thank you for the link. I have downloaded the PDF file and it does help a bit. However, it is not the same as clicking on Help and getting the options for Search, Index and Contents tabs that most Windows applications (including previous version of Elements and Photoshop CS2) have.
Why can't I just press F1 and get help that resides on my hard drive?

Adobe Photoshop Elements 10-HELP!!

I 'm have difficulty finding the serial number to Adobe Photoshop Elements 10. I would appreciate some help if it is available.
I have search all morning for the serial number for Adobe Photoshop Elements 0 purchased at a box store. I followed the directions on back of package; but found no help in the search. I did find several sights on line my computer warned "STOP" "DANGER". I do not appreciate these threats. In fact I now wonder if Adobe is a legitamate business or just another sight to steal money or ID's.

If you bought the disc version of PSE, your serial number is the 24 digit number on a sticker on the lower left back of the plastic case.
The websites you have been visiting are those that host bogus numbers for illegal copies of adobe products. Adobe doesn't control them--believe me, they'd love to wipe them out completely.
EDIT Did you buy PSE at Best Buy, by any chance? They do it a bit differently, if so.

Adobe Photoshop Elements 10 Editor Issue

Have downloaded Adobe Photoshop Elements 10 Editor from the Mac App Store onto my Mac Book Pro, set iPhoto preferences to Adobe Photoshop Elements 10 Editor, but when trying to open a file from my iPhoto library, the following message appears: "unable to complete your request because of a program error". What can I do to resolve this issue?

Are you able to edit an image file that's not in the iPhoto library with PSE 10?
Also the followinjg has some tips on configuring PSE for use inside iPhoto that you may or may not know about:
Using Photoshop (or Photoshop Elements) as Your Editor of Choice in iPhoto.
1 - select Photoshop as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
Click to view full size
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done. 3 - however, if you get the navigation window
Click to view full size
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements 9/10 the Saving File preferences should be configured as shown:
Click to view full size
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Click to view full size
NOTE: If you want to use both iPhoto's editing mode and PS without having to go back and forth to the Preference pane, once you've selected PS as your editor of choice, reset the Preferences back to "Open in main window". That will let you either edit in iPhoto (double click on the thumbnail) or in PS (Control-click on the thumbnail and seledt "Edit in external editor" in the Contextual menu). This way you get the best of both worlds.
OT

Editing in IPhoto11 and in Photoshop Elements 9 - help!!

Hi, I am so confused - need help:
1.I uploaded RAW photos from Nikon D90 directly to Iphoto. I see them as NEF (raw).
2. I click on the photo to edit it FIRST in IPHOTO. I made some changes. It stays in NEF. Then, on the same photo, I choose from the arrow menu to use an external editing program (Photoshop Elements) to do more editing. Photoshop Elements opens up and suddenly the photo changed its format to Jpg format.
3. However, If I SKIP the step of editing the NEF in Iphoto, and just choose to edit the NEF in the external editing program, it open Camera Raw and the photo stays in NEF.
I would like to be able to edit the photo first in Iphoto and then ALSO in Photoshop Elements as NEF (raw). why does it change the format to jpg, as I described in phase 1?
Thanks a lot for any tip!!

Only your camera can save as NEF. It's not even a file, really, a Raw is just the dump of the data from your camera sensor.
When you process (or edit) a Raw it has to be saved as something else - in this case a Jpeg.
You can choose tiff in the Preferences if you prefer.
But there is no way to edit a raw file and then send it, as a raw, to another editor on any system.
You can also process your Raw with a 3rd Party app like ACR or Photoshop. But iPhoto does not handle this gracefully and it's a bit of a kludge.
First off set your preferred app as an external editor in iPhoto:
You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
Note that iPhoto sends a copy+ of the file to Photoshop, so when you save be sure to use the Save command, not Save As... If you use Save As then you're creating a new file and iPhoto has no way of knowing about this new file. iPhoto is preserving your original anyway.
Next: In the iPhoto Preferences -> Advanced, elect to use Raw with your External editor:
Uploaded with plasq's Skitch!
Now when you go to edit the Raw it will be sent to your external editor.
Now for the kludge:
You cannot save a Raw. The work you do must be output to a new file, in a new format (jepg, tiff, whatever). However, as the External Editor is making this new file iPhoto has no knowledge of its existence. Therefore you *must save it to the desktop and then import it back to iPhoto as a new file*.
This means that you will have your Original Raw and the processed version in iPhoto but they will not be recognised as version and original. iPhoto will see them as two separate shots.
Regards
TD

Cannot edit lightroom 2 photo in photoshop elements 9, help please.

I am using OS 10.6.5. I have Lightroom 2.7 installed and I just purchased Photoshop Elements 9. I am trying to edit my Lightroom photos in Elements by going to the menu, selecting photos and then the Edit In, but I am not able to select any of the options as they are grayed out. I have uninstalled and re-installed both programs and that has not helped. Any suggestions? Let me know if more info is needed.
Thanks,
Sam

Please repost in the Lightroom or Photoshop elements forum.

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