Photoshop Elements 11 no longer connects to Canon ImageClass MF4270 Scanner...

...and it had no problem doing so last week.
Windows 8 64-bit
Photoshop Elements 11 updated today
Canon ImageClass MF4270 with updated drivers
I was scanning pics no problem last week then all of a sudden today I can no longer import with WIA support.  At first the error message indicated that Elements couldn't connect at all.  Now after a fresh install of drivers and updates for Adobe & Canon it interminably attempts to establish a connection to no avail.  Did something happen between this week and last?  Thanks much for all replies

Check this out - http://helpx.stage.adobe.com/photoshop-elements/kb/twain-installed-photoshop-elements-11.h tml

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