Photoshop Elements 11 not recognizing my CR2 file

I've previously updated Elements 11 so it would recognize my CR2 files from my Canon 6D. But now I get the message when I try to open a file that "the file could not be opened because it appears to be from a model that is not supported by the installed version of Camera Raw." Now what do I do

JanteLaw
Thanks for the update.
A while back, with a Windows 7 64 bit laptop, I ran into that "The update server is not responding. The server might be offline temporarily, or the internet settings may be correct. Please try again later." when I was trying to update Camera Raw in Photoshop Elements with its Full Editor/Help Menu/Update.
A friend suggested the fix that worked for her and then subsequently worked for me. I do not recall all the details but it was based on disabling the laptop's Window 7 64 bit's "Microsoft Virtual Wifi Miniport Adapter". I believe that she said the path to it was:
Control Panel
Network and Internet Sharing Center
Change Adapter Settings
followed by a right click on "Microsoft Virtual Wifi Miniport Adapter" and selection of disable. Are you having the same download problem trying to download from Help Menu/Update from any other version of Photoshop Elements?
She also suggested that a Bluetooth interference was possible. That did not apply in my case.
No guarantees on this one, just a fuzzy recollection for what worked for me on one particular laptop. Proceed with caution if you do find the Microsoft Virtual Wifi Miniport Adapter included on the computer that you have.
Thanks.
ATR

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