Photoshop Elements 11 Organizer crashes
I purchased, downloaded and installed Photoshop Elements 11 for Mac today.
I launch the program and select Organizer, it crashes.
If I select Editor, it loads fine.
I looked at the installation and crash logs but cannot determine cause of problem
I am not using any plug-ins other than what might be installed by adobe
Steve Kay
It could be that your catalog got corrupted somehow.
Hold down your Shift key while launching the Organizer. This would open up the Catalog Manager. Highlight your catalog at the bottom of the window, and choose "Repair" and then "Optimize".
If that doesn't solve it, from the Catalog Manager, try creating a new catalog.
If Organizer still fails to launch, try following steps –
Delete the Organizer preferences [Organizer preferences are located at //Users/[Your User Account]/Library/Preferences/]
Delete the file “com.Adobe.Elements Organizer.11.0.plist” from above location and relaunch the Organizer.
Hope this would resolve your issue.
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Crash Report:
Process: Adobe Photoshop Elements Editor [23272]
Path: /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Identifier: com.adobe.PhotoshopElements
Version: 10.0 [20110831.m.17215] (10)
Code Type: X86 (Native)
Parent Process: launchd [128]
User ID: 501
Date/Time: 2013-07-10 16:44:09.374 +0100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 253101 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 39109 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 610CE585-EE61-A1BD-EDC5-1DBB16EAE93D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000000
VM Regions Near 0xc0000000:
Stack 00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=COW
-->
CG shared images 00000000c0001000-00000000c0009000 [ 32K] rw-/rw- SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.PhotoshopElements 0x00b52164 start + 7972992
1 com.adobe.PhotoshopElements 0x00b53103 start + 7976991
2 com.adobe.PhotoshopElements 0x0002889e 0x1000 + 161950
3 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
4 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
5 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
6 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
7 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
8 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
9 com.adobe.PhotoshopElements 0x00028b34 0x1000 + 162612
10 com.adobe.PhotoshopElements 0x004906c1 start + 888285
11 com.adobe.PhotoshopElements 0x00f6f3a4 start + 12286656
12 com.adobe.PhotoshopElements 0x00f70120 start + 12290108
13 com.adobe.PhotoshopElements 0x00f6d1e1 start + 12278013
14 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
15 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
16 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
17 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
18 com.apple.HIToolbox 0x9323bb17 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 491
19 com.apple.HIToolbox 0x932c8fad HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 551
20 com.apple.HIToolbox 0x932c9048 HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 706
21 com.apple.HIToolbox 0x932c7ff9 HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 333
22 com.apple.HIToolbox 0x932b8ea5 UpdateControls + 182
23 com.apple.HIToolbox 0x93235f00 HandleWindowEvent(OpaqueEventRef*) + 369
24 com.apple.HIToolbox 0x9320d851 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 110
25 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
26 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
27 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
28 com.apple.HIToolbox 0x93235655 SendEventToEventTarget + 88
29 com.apple.HIToolbox 0x934d844b SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 205
30 com.apple.HIToolbox 0x9324388c PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 470
31 com.apple.HIToolbox 0x9323a63c WindowData::PrepareForVisibility() + 232
32 com.apple.HIToolbox 0x932394e8 _ShowHideWindows + 484
33 com.apple.HIToolbox 0x932392ff ShowHide + 44
34 com.adobe.owl 0x02f28d10 OWLThemeAddBrush + 6524
35 com.adobe.owl 0x02ff6aba OWLDocumentCreateNonComposite + 18152
36 com.adobe.owl 0x02ff7520 OWLDocumentCreateNonComposite + 20814
37 com.adobe.owl 0x02f27928 OWLThemeAddBrush + 1428
38 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
39 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
40 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
41 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
42 com.adobe.owl 0x02f2762d OWLThemeAddBrush + 665
43 com.adobe.owl 0x02f28ef3 OWLThemeAddBrush + 7007
44 com.adobe.owl 0x02ff7039 OWLDocumentCreateNonComposite + 19559
45 com.adobe.owl 0x02ff9418 OWLDocumentCreateNonComposite + 28742
46 com.adobe.owl 0x02ff958c OWLDocumentCreateNonComposite + 29114
47 com.adobe.owl 0x0300bfc1 OWLWorkspaceBookmarkSnapshot + 25517
48 com.adobe.owl 0x02f3dbfe OWLPaletteGetIcon + 536
49 com.adobe.owl 0x02f62318 OWLWidgetShow + 370
50 com.adobe.PhotoshopElements 0x00f6cfee start + 12277514
51 com.adobe.PhotoshopElements 0x00f66aa1 start + 12251581
52 com.adobe.PhotoshopElements 0x00f6b592 start + 12270766
53 com.adobe.PhotoshopElements 0x00437ba1 start + 524989
54 com.adobe.PhotoshopElements 0x0042198f start + 434347
55 com.adobe.PhotoshopElements 0x004220c5 start + 436193
56 com.adobe.PhotoshopElements 0x0042658d start + 453801
57 com.adobe.PhotoshopElements 0x004257a5 start + 450241
58 com.adobe.PhotoshopElements 0x0041c32f start + 412235
59 com.adobe.PhotoshopElements 0x0041c4a7 start + 412611
60 com.adobe.PhotoshopElements 0x0041b076 start + 407442
61 com.adobe.PhotoshopElements 0x005e4fa9 start + 2283205
62 com.adobe.PhotoshopElements 0x005e5042 start + 2283358
63 com.adobe.PhotoshopElements 0x003b79e6 start + 258
64 com.adobe.PhotoshopElements 0x003b790d start + 41
Thread 1:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x949c59ae kevent + 10
1 libdispatch.dylib 0x96c01c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x96c017a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e2e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x931cbaf0 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b839900 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b832650 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x0b839966 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x949c28e6 mach_wait_until + 10
1 libsystem_c.dylib 0x931cac10 nanosleep + 375
2 com.adobe.PSAutomate 0x1c2086cb ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x1c20872b ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x1c1e18be ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x1c2089eb ScObjects::Thread::go(void*) + 239
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 13:
0 com.adobe.PhotoshopElements 0x016ae067 sqlite3_file_control + 18162
1 com.adobe.PhotoshopElements 0x016c54da sqlite3_open + 18285
2 com.adobe.PhotoshopElements 0x016c92fb sqlite3_step + 56
3 com.adobe.PhotoshopElements 0x0165acc2 sqlite_result::advance() + 234
4 com.adobe.PhotoshopElements 0x01658dc3 dbl::sqlite_implementer::exec_sql(dbl::sql_t const&, boost::shared_ptr<boost::function<jtb::progress_result ()> >) + 481
5 com.adobe.PhotoshopElements 0x016572a9 dbl::sql_t::begin_internal(boost::shared_ptr<boost::function<jtb::progress_result ()> >) const + 319
6 com.adobe.PhotoshopElements 0x019fd3dd dbl::sql_t::begin() const + 45
7 com.adobe.PhotoshopElements 0x01241fd2 start + 15247086
8 com.adobe.PhotoshopElements 0x01249aad start + 15278537
9 com.adobe.PhotoshopElements 0x0124aff4 start + 15283984
10 com.adobe.PhotoshopElements 0x0124b14a start + 15284326
11 com.adobe.PhotoshopElements 0x01638421 Pt::ThreadStartInternal(void*) + 29
12 libsystem_c.dylib 0x931395b7 _pthread_start + 344
13 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001bb8 ebx: 0x00001bb8 ecx: 0x00001bb8 edx: 0x00000000
edi: 0x1c60a8d0 esi: 0x00000001 ebp: 0xbfffc8d8 esp: 0xbfffc810
ss: 0x00000023 efl: 0x00010203 eip: 0x00b52164 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xc0000000
Logical CPU: 1
Binary Images:
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0x949cf000 - 0x94a79fff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
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0x957b3000 - 0x957b7ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9585e000 - 0x9591cff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9591d000 - 0x95967ff7 com.apple.framework.CoreWLAN (3.3 - 330.15) <74C4B50F-7016-341F-8261-D379B8F0CC97> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
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0x9599a000 - 0x95ab2ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x95ab3000 - 0x95ed0fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x95ed1000 - 0x95edafff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x95fa3000 - 0x9615fffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
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0x96989000 - 0x96993fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServicnealeh,
The story is a bit complicated. Here is the whole tale in sequence. I bought a new camera. Images from the new camera would not import into my copy of PSE 10. I contacted adobe to see if there was a patch and was informed that I needed to upgrade to PSE 12. I got PSE 12 and installed it only to find out that the Organizer would not display anything on my computer. I contacted adobe and learned that I needed to upgrade my operating system to Mavericks. Since my computer was a 2007 model and 7 years old, it could not be upgraded to Mavericks. I bought a new computer. When the new computer arrived, I transferred all of the files, photos and applications from the old computer to the new computer. My photos were all then in a catalog in PSE 10 on the new computer.
I uninstalled PSE 12 from the new computer and re-installed it from the disc onto my new computer. Then I imported the catalog from PSE 10 to PSE 12. So I had the opportunity to “upgrade to Mavericks and try to use PSE 12” but I decided to reinstall. My answer is that I bought a new computer with Mavericks and added PSE 12 fresh by reinstallation.
I noted that none of the videos are in any stack. I reviewed my videos and if there was no thumbnail, I played the video to create a thumbnail. There were maybe eight videos without a thumbnail. The system had produced thumbnails for most of the videos. All of the videos now have thumbnails. I will try to operate normally for a few days before I try deleting the thumbnails from the catalog. Let me see if things will work with the thumbnails complete. -
Elements 10 organizer crashing
I have recently upgraded to Elements 10 and the organizer is exhibiting some strange behaviors.
1. It seems to crash A LOT. (You know "Photoshop Element Organizer has stopped working - checking for a solution to the problem") It has crashed several times when I tried to create new catagories but it also just seems to crash randomly.
2. Frequently the pictures in the organizer appear fuzzy if I push up the viewing size. This never happened with the previous verisions I used -- Pictures were always crystal clear. I have gone to the source files and they are fine.
I am running PSE 10 on a brand new HP quad core computer running windows 7. My photos are stored on an external drive because I have approximately 50,000 photos.
If anyone has had similar experiences or has a suggestion I would be very gratefulHoward What you state supports my contention. OE and PRE are not compliant with Aero, and show these problems. PSE is compliant (partially) and it seems to work okay. Take care and stay tuned. John H.
Date: Fri, 2 Mar 2012 13:53:54 -0700
From: [email protected]
To: [email protected]
Subject: Elements 10 organizer crashing
Re: Elements 10 organizer crashing
created by Howard_Woodard in Photoshop Elements - View the full discussion
Ok, this time I really mean it -- I give up on Organizer. It simply isn't ready for prime time. I'm no technologist so I can't relate to APIs, GUIs, CODECs, etc but I can relate to "works" or "don't work" and this program does not work. Occasionally working for short periods of time does not qualify as "works". As I mentioned above, it looked like EO was ignoring my folder selection and importing from my mirrored image. Well, it turns out that it was importing from the correct folder -- at least as long as it would run it was -- but reported location incorrectly in the properties box. I disabled my backup (X:) drive and properties reported that the file was on the "C:" drive which is correct. While leaving the properties box up I simply enabled the mirrored drive and, wa la,the properties box changed and started reporting that the file was on the "X:" drive. Because of all the Exception code 5 entries that were reporting problems with codecs and dlls I had already started uninstalling things and reducing the types of media files that I was trying to organize. Then it occurred to me that was nuts. I already have a couple of organizers in Windows Live Photo Gallery and Google Picasso 3 that actually do work. The hope of visual search simply isn't enough to overcome "don't work". I'll keep using PSE10 - I like it -- but I'll skip this poor excuse for an organizer. Maybe down the road when the Adobe folks figure out how to make an application like this work I'll give it another shot. Adios my friend, good luck, and thanks for the help I was offered and given.
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Adobe Photoshop Album 2.0 to Adobe Photoshop Elements 12 Organizer catalog conversion
I'm having trouble converting Adobe Photoshop Album 2.0 catalog to Adobe Photoshop Elements 12 Organizer. I get a Conversion Failed error which tells me to repair with the program that created it. I have tried several things including deleting all .avi files from the catalog, deleting references to missing files and backing up then trying to convert from an external HD. I'm running Vista Home Premium on a HP laptop. The Organizer optimize and repair don't seem to help in this case.
Does anyone have any history with this or advice?Please refer to following KB article which deals with catalog conversion failures:-
http://helpx.adobe.com/elements-organizer/kb/elements-catalog-conversion-fails.html -
Problem with Photoshop Elements 10 organizer
My Photoshop Elements 10 organizer will not let me use any of the features. I have a number of photos that show up when I open the organizer, but it won't let me scroll through them. Whenever I try to move through the photos with my mouse, it keeps jumping back to the top of the photos. Also, when I try to open the "file" or "edit" etc, it just flashes quickly the things in that section and goes off so quickly I can't select anything. I don't seem to have this problem in the editor portion of the program. Really frustrating.
Hi Peggy,
Windows
Hold down the Alt + Ctrl + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Reset the preferences as above.
Close Elements and let the file regenerate.
Mac
Hold down the Opt + Cmd + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Reset the preferences as above.
Close Elements and let the file regenerate.
Also, if you using windows , try the following steps:
Right click on the PSE icon and select run as administrative.
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