Photoshop Elements 11 Organizer crashes

I purchased, downloaded and installed Photoshop Elements 11 for Mac today.
I launch the program and select Organizer, it crashes.
If I select Editor, it loads fine.
I looked at the installation and crash logs but cannot determine cause of problem
I am not using any plug-ins other than what might be installed by adobe
Steve Kay

It could be that your catalog got corrupted somehow.
Hold down your Shift key while launching the Organizer. This would open up the Catalog Manager.  Highlight your catalog at the bottom of the window, and choose "Repair" and then "Optimize".
If that doesn't solve it, from the Catalog Manager, try creating a new catalog.
If Organizer still fails to launch, try following steps –
Delete the Organizer preferences [Organizer preferences are located at //Users/[Your User Account]/Library/Preferences/]
Delete the file “com.Adobe.Elements Organizer.11.0.plist” from above location and relaunch the Organizer.
Hope this would resolve your issue.

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    5   com.adobe.PhotoshopElements             0x00028aa2 0x1000 + 162466
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    11  com.adobe.PhotoshopElements             0x00f6f3a4 start + 12286656
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    26  com.apple.HIToolbox                     0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
    27  com.apple.HIToolbox                     0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
    28  com.apple.HIToolbox                     0x93235655 SendEventToEventTarget + 88
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    35  com.adobe.owl                           0x02ff6aba OWLDocumentCreateNonComposite + 18152
    36  com.adobe.owl                           0x02ff7520 OWLDocumentCreateNonComposite + 20814
    37  com.adobe.owl                           0x02f27928 OWLThemeAddBrush + 1428
    38  com.apple.HIToolbox                     0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    39  com.apple.HIToolbox                     0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
    40  com.apple.HIToolbox                     0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
    41  com.apple.HIToolbox                     0x932215ca SendEventToEventTargetWithOptions + 94
    42  com.adobe.owl                           0x02f2762d OWLThemeAddBrush + 665
    43  com.adobe.owl                           0x02f28ef3 OWLThemeAddBrush + 7007
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    45  com.adobe.owl                           0x02ff9418 OWLDocumentCreateNonComposite + 28742
    46  com.adobe.owl                           0x02ff958c OWLDocumentCreateNonComposite + 29114
    47  com.adobe.owl                           0x0300bfc1 OWLWorkspaceBookmarkSnapshot + 25517
    48  com.adobe.owl                           0x02f3dbfe OWLPaletteGetIcon + 536
    49  com.adobe.owl                           0x02f62318 OWLWidgetShow + 370
    50  com.adobe.PhotoshopElements             0x00f6cfee start + 12277514
    51  com.adobe.PhotoshopElements             0x00f66aa1 start + 12251581
    52  com.adobe.PhotoshopElements             0x00f6b592 start + 12270766
    53  com.adobe.PhotoshopElements             0x00437ba1 start + 524989
    54  com.adobe.PhotoshopElements             0x0042198f start + 434347
    55  com.adobe.PhotoshopElements             0x004220c5 start + 436193
    56  com.adobe.PhotoshopElements             0x0042658d start + 453801
    57  com.adobe.PhotoshopElements             0x004257a5 start + 450241
    58  com.adobe.PhotoshopElements             0x0041c32f start + 412235
    59  com.adobe.PhotoshopElements             0x0041c4a7 start + 412611
    60  com.adobe.PhotoshopElements             0x0041b076 start + 407442
    61  com.adobe.PhotoshopElements             0x005e4fa9 start + 2283205
    62  com.adobe.PhotoshopElements             0x005e5042 start + 2283358
    63  com.adobe.PhotoshopElements             0x003b79e6 start + 258
    64  com.adobe.PhotoshopElements             0x003b790d start + 41
    Thread 1:
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    1   libsystem_c.dylib                       0x9313c0ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x9313be79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x93123d2a start_wqthread + 30
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    2   libdispatch.dylib                       0x96c017a9 _dispatch_mgr_thread + 53
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    0   libsystem_kernel.dylib                  0x949c50ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9313c0ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x9313be79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x93123d2a start_wqthread + 30
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    2   libsystem_c.dylib                       0x931cbaf0 pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x0b839900 C_AMTUISwitchSuppressUpdates + 16864
    4   com.adobe.amt.services                  0x0b832650 C_EULA_SetState + 2164
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    7   libsystem_c.dylib                       0x93123d4e thread_start + 34
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    3   libsystem_c.dylib                       0x93123d2a start_wqthread + 30
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    1   com.apple.CoreServices.CarbonCore          0x922fc810 MPWaitOnSemaphore + 106
    2   MultiProcessor Support                  0x1913a238 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x922fca7b PrivateMPEntryPoint + 68
    4   libsystem_c.dylib                       0x931395b7 _pthread_start + 344
    5   libsystem_c.dylib                       0x93123d4e thread_start + 34
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    2   MultiProcessor Support                  0x1913a238 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x922fca7b PrivateMPEntryPoint + 68
    4   libsystem_c.dylib                       0x931395b7 _pthread_start + 344
    5   libsystem_c.dylib                       0x93123d4e thread_start + 34
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    0   libsystem_kernel.dylib                  0x949c2826 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore          0x922fc810 MPWaitOnSemaphore + 106
    2   MultiProcessor Support                  0x1913a238 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x922fca7b PrivateMPEntryPoint + 68
    4   libsystem_c.dylib                       0x931395b7 _pthread_start + 344
    5   libsystem_c.dylib                       0x93123d4e thread_start + 34
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    0   libsystem_kernel.dylib                  0x949c48e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9313e280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x931c4095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x92329492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9232968e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x92275acb MPWaitOnQueue + 261
    6   AdobeACE                                0x0315bf81 0x311c000 + 262017
    7   AdobeACE                                0x0315b979 0x311c000 + 260473
    8   com.apple.CoreServices.CarbonCore          0x922fca7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x931395b7 _pthread_start + 344
    10  libsystem_c.dylib                       0x93123d4e thread_start + 34
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    2   libsystem_c.dylib                       0x931c4095 pthread_cond_wait$UNIX2003 + 71
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    5   com.apple.CoreServices.CarbonCore          0x92275acb MPWaitOnQueue + 261
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    7   AdobeACE                                0x0315b979 0x311c000 + 260473
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    10  libsystem_c.dylib                       0x93123d4e thread_start + 34
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    2   libsystem_c.dylib                       0x931c4095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x92329492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9232968e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x92275acb MPWaitOnQueue + 261
    6   AdobeACE                                0x0315bf81 0x311c000 + 262017
    7   AdobeACE                                0x0315b979 0x311c000 + 260473
    8   com.apple.CoreServices.CarbonCore          0x922fca7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x931395b7 _pthread_start + 344
    10  libsystem_c.dylib                       0x93123d4e thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x949c28e6 mach_wait_until + 10
    1   libsystem_c.dylib                       0x931cac10 nanosleep + 375
    2   com.adobe.PSAutomate                    0x1c2086cb ScObjects::Thread::sleep(unsigned int) + 143
    3   com.adobe.PSAutomate                    0x1c20872b ScObjects::Thread::wait(unsigned int) + 23
    4   com.adobe.PSAutomate                    0x1c1e18be ScObjects::BridgeTalkThread::run() + 332
    5   com.adobe.PSAutomate                    0x1c2089eb ScObjects::Thread::go(void*) + 239
    6   libsystem_c.dylib                       0x931395b7 _pthread_start + 344
    7   libsystem_c.dylib                       0x93123d4e thread_start + 34
    Thread 13:
    0   com.adobe.PhotoshopElements             0x016ae067 sqlite3_file_control + 18162
    1   com.adobe.PhotoshopElements             0x016c54da sqlite3_open + 18285
    2   com.adobe.PhotoshopElements             0x016c92fb sqlite3_step + 56
    3   com.adobe.PhotoshopElements             0x0165acc2 sqlite_result::advance() + 234
    4   com.adobe.PhotoshopElements             0x01658dc3 dbl::sqlite_implementer::exec_sql(dbl::sql_t const&, boost::shared_ptr<boost::function<jtb::progress_result ()> >) + 481
    5   com.adobe.PhotoshopElements             0x016572a9 dbl::sql_t::begin_internal(boost::shared_ptr<boost::function<jtb::progress_result ()> >) const + 319
    6   com.adobe.PhotoshopElements             0x019fd3dd dbl::sql_t::begin() const + 45
    7   com.adobe.PhotoshopElements             0x01241fd2 start + 15247086
    8   com.adobe.PhotoshopElements             0x01249aad start + 15278537
    9   com.adobe.PhotoshopElements             0x0124aff4 start + 15283984
    10  com.adobe.PhotoshopElements             0x0124b14a start + 15284326
    11  com.adobe.PhotoshopElements             0x01638421 Pt::ThreadStartInternal(void*) + 29
    12  libsystem_c.dylib                       0x931395b7 _pthread_start + 344
    13  libsystem_c.dylib                       0x93123d4e thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00001bb8  ebx: 0x00001bb8  ecx: 0x00001bb8  edx: 0x00000000
      edi: 0x1c60a8d0  esi: 0x00000001  ebp: 0xbfffc8d8  esp: 0xbfffc810
       ss: 0x00000023  efl: 0x00010203  eip: 0x00b52164   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0xc0000000
    Logical CPU: 1
    Binary Images:
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    0x2a6b000 -  0x2a71fff  org.twain.dsm (1.9.4 - 1.9.4) <A001BEFA-F163-340E-BB1A-C2905F9FC65B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
    0x2a79000 -  0x2e5301f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
    0x2f0e000 -  0x30aefe7 +com.adobe.owl (AdobeOwl version 3.1.12 - 3.1.12) <CDEF4B02-FC22-7D48-3FE3-61BA27E7B770> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x311c000 -  0x323dfeb +AdobeACE (1) <4ED19D67-5FCE-653F-FE47-63F2642FFD3C> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x3264000 -  0x365fffb +AdobeMPS (1) <746FBFB2-5AFA-B27F-51B1-949B3CE65FCE> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x36de000 -  0x3a03ff7 +AdobeAGM (1) <B4C93913-5929-0DD9-B6AA-F31898A40579> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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    0x3def000 -  0x3e0aff3 +AdobeBIB (1) <CF6D168F-10ED-7B79-9346-4607F3064DB9> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
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    0x425f000 -  0x427cffd +data_flow (0) <8E452B6F-8032-39D8-EB5C-49A4E31CB988> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
    0x42aa000 -  0x4323fff +image_flow (0) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
    0x438c000 -  0x439cfff +image_runtime (0) <F379A952-2983-1E44-676D-BBD8259F131A> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
    0x43b3000 -  0x4572ffe +aif_ogl (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
    0x4628000 -  0x46f9fef +AdobeAXEDOMCore (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
    0x47b0000 -  0x486dfff +AdobeAXSLE (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
    0x4918000 -  0x491cffc +AdobeOperaMgr (1) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr
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    0x49f4000 -  0x4a51fff +AdobeXMP (0) <7577D84C-17DF-E00C-F720-AE40E88F29A6> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x4a5c000 -  0x4ae8fef +AdobeXMPFiles (0) <03DDE52B-E9AB-EFDD-CA13-C8DF1DB345D0> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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    0x562a000 -  0x57a6fe7 +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <C69521DA-0A39-8FE2-1F02-240209E2FD8E> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
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    0x5f47000 -  0x5f9affb +com.adobe.headlights.LogSessionFramework (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x5fe2000 -  0x6087ffb +FaceDetector (0) <1275F007-B8A7-CA23-8F89-570E182FCBA8> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/FaceDetector.framework/Versions/A/FaceDetector
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    0x17a5f000 - 0x17acdfd7 + (???)
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    0x197de000 - 0x197f6ff2  com.apple.applepixletvideo (1.2.31 - 1.2d31) <B5622D90-ADF3-3DB2-B64B-5F4AF7C274E3> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo
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    0x1c000000 - 0x1c3acff7 +com.adobe.PSAutomate (11.0 - 11.0) <C0EF016C-58E4-6BFF-168E-C1B5E78A9374> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Required/scriptingsupport.plugin/Contents/MacOS/ScriptingSupport
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  • Elements 10 organizer crashing

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    Howard What you state supports my contention. OE and PRE are not compliant with Aero, and show these problems. PSE is compliant (partially) and it seems to work okay. Take care and stay tuned. John H.
    Date: Fri, 2 Mar 2012 13:53:54 -0700
    From: [email protected]
    To: [email protected]
    Subject: Elements 10 organizer crashing
        Re: Elements 10 organizer crashing
        created by Howard_Woodard in Photoshop Elements - View the full discussion
    Ok, this time I really mean it -- I give up on Organizer. It simply isn't ready for prime time.  I'm no technologist so I can't relate to APIs, GUIs, CODECs, etc but I can relate to "works" or "don't work" and this program does not work.  Occasionally working for short periods of time does not qualify as "works". As I mentioned above, it looked like EO was ignoring my folder selection and importing from my mirrored image.  Well, it turns out that it was importing from the correct folder -- at least as long as it would run it was -- but reported location incorrectly in the properties box.  I disabled my backup (X:) drive and properties reported that the file was on the "C:" drive which is correct.  While leaving the properties box up I simply enabled the mirrored drive and, wa la,the properties box changed and started reporting that the file was on the "X:" drive. Because of all the Exception code 5 entries that were reporting problems with codecs and dlls I had already started uninstalling things and reducing the types of media files that I was trying to organize.  Then it occurred to me that was nuts.  I already have a couple of organizers in Windows Live Photo Gallery and Google Picasso 3 that actually do work.  The hope of visual search simply isn't enough to overcome "don't work". I'll keep using PSE10 - I like it -- but I'll skip this poor excuse for an organizer.  Maybe down the road when the Adobe folks figure out how to make an application like this work I'll give it another shot. Adios my friend, good luck, and thanks for the help I was offered and given.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4242223#4242223
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  • Adobe Photoshop Album 2.0 to Adobe Photoshop Elements 12 Organizer catalog conversion

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    Hold down the Alt + Ctrl + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
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