Photoshop Elements 11 serial number invalid after computr reset

I reset my computer (Windows 8 OS) and all programs installed through disc were deleted. I need to reinstall Photoshop Elements 11, but when I entered my product's serial number it said it was invalid. The program was completely erased from my system, and yet it is still activated. Is there any way to deactivate it without the program being on my system? Is there any way to reinstall it at all?

you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
make sure you're using the correct number to activate: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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I need help in downloading and installing a previously purchased version of Photoshop Elements 12: Serial number removed by moderator

I need help in downloading and installing a previously purchased version of Photoshop Elements 12: <Serial number removed by moderator>

Hi There,
Kindly try: Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Thanks,
Atul Saini

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

Where are you looking for the serial number?
If you have the disks, the number commencing 1057 is usually inside the packaging. It’s necessary to pull out the white inner box.
If you purchased this some while ago and the product, the serial number should be in your Adobe account. Click on the red Adobe logo (top left on this web page) sign-in with your Adobe ID (email & password) and choose Manage Account. You should be able to browse your purchase history and registered products.

Elements 10 serial number invalid

I purchased Elements 10 from Best Buy. Trying to install and says serial number invalid.

Hi,
You've posted in the AIR forum. Could you repost in either the Photoshop Elements or Premier Elements forum?
Thanks,
Chris

I bought photoshop elements, the serial number comes up as invalid. I know its right. .what do i do?

I am having trouble installing Photoshop Elements 12. I get to the screen where I can input my serial number and it says it is invalid. in fact the number on the box and the receipt which also has the serial number on it match perfectly but they seem to be one number too long than what can be inputed. What is wrong?? I don't know what to do!

If you bought a boxed product then the serial number should be inside the box in the CD sleeve (this is exactly 24 characters long - 6 x 4). See this picture:
If, on the other hand, you have an insert in the box rather than a serial number then you have what is called a Redemption Code. See this picture:
If this is the case then you need to redeem your code for a real serial number:
<http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct>
If none of the above then clearly there isn't a real solution.

Invalid Photoshop Elements 8 serial number is invalid

I upgraded to Photoshop Elements 8 in May 2010. Now when I try to access the program, it starts asking for serial numbers and, when entered, I get a meassage it is invalid. What's up?

Hi there,
1. Had you purchased the bundle - Photoshop Elements & Premiere Elements? If yes, check whether the serial number which you are using is for Photoshop Elements or Premiere Elements.
2. What is the name and version that is written on the Activation window?
3. What is the platform and version you are using?
4. How did you install the product from? Did you use anything like "Time Machine" in Mac?
Regards,
Jairaj

Photoshop Elements install serial number is invalid

I purchased PE online, have a box with a serial number on the disk box inside. Installation says the serial number is invalid

Photoshop Elements is not part of the Cloud, please ask in that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Has the photoshop elements 12 serial number issue been fixed? is there a version that works?

I bought a new in the box photoshop elements 12 just before christmas new in the box from Amazon. I tried to install but it said the serial number was invalid. I talked to help staff for hours and could not get it to work. Did this issue ever get fixed? Is there a version of photoshop elements that will work? By work I mean when you enter the serial number on the package that you can install and the serial number will work. I am replacing photoshop elements 7 which says I have installed it too many times.
Yes I have installed it many times, through computer upgrades (same home built computer) and many many many crashes... I need help

Scroll down to "Chat now."
Trials | Download, install

Using serial from product box, but serial number invalid after installation?

Ok, so. I have a copy of Photoshop 5, a physical copy, in the original box. I tried to install it on my computer, and actually did so successfully--it recognized the serial number from the box as correct and did a full install. However, when I actually opened Photoshop for the first time, a message came up saying that the serial number was invalid, and my options were to enter a new one or wait until next time, when I'd have to enter a new one for Photoshop to run.
I haven't closed it yet because I need it for work and don't want to risk it not running. Why would my definitely valid serial number not work? I double and triple checked what I typed in, and it initially accepted it, only rejecting it after installation.
I'm on Windows 7.

Welcome to the forum.
Did you purchase this copy of Ps 5 (Assume CS5, but please correct me, if it is the very old Ps version 5) from Adobe, or a 3rd party?
If from Adobe, log into Adobe.com with your Adobe ID and go to My Products. Verify the S/N there.
If from a 3rd party, it could well be that the S/N provided has been "used up."
Good luck,
Hunt

How to get Photoshop Elements 11 Serial Number?

When i got my Wacom Intous, I got Photoshop Elements 11. But when I registered to Wacom.com, I used an email that no longer exists(It deleted after I was inactive). Wacom support has been so crappy and they haven't looked into changing my email for me, so i can't get into my Wacom account for the Adobe serial number. How can I prove I have bought the software bundle and get the key for the program from Adobe? I haven't heard back from them either when I wrote last week.

You can use your old email address to login to your account on Adobe as long as you remember your password. If you have forgotten your password then the reset link can only be sent to that particular email address which you don't have access to.
So if you know the password then login to your adobe account (using your old email address) at this link:
www.adobe.com
At the top right hand corner, there is a link to sign in. Use it and login in the normal way. You can browse your data and ALSO change the email address so that it contains the correct one which you have access to. It could be anything - yahoo, gmail, Hotmail, outlook etc etc

Photoshop Elements 10 serial number help

My computer crashed and I am trying to install Photoshop Elements 10 on my new laptop. I lost the serial number and it does not appear on my adobe account. The software also came with Premiere Elements and is a student and teacher edition. The Premiere Elements serial number does appear, but it does not work for Photoshop. Please help me find my serial number. Thank you.

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Photoshop elements 6 serial number needed

I have a disk with Photoshop elements 6. I received this years ago and can't recall the source. I need the serial number. The disk has a number below the bar code: *310364900* Is there a way for me to get the serial number to install?

you're welcome.
i don't know if this will make you feel better, but if you have a mac, you probably would not have been able to install pse 6 and if you have windows, you probably would have had problems installing and/or using it.
it was designed for os'es that are no longer supported by apple/ms. as you probably found from that chat, pse 6 is not supported by adobe so there wouldn't have been much help for the next step even if you had a serial number.
the current version (pse 12) is available and will work on current os'es.
you can get , at least, something for you efforts by downloading the trial. you can use it for 30 days, Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe

Photoshop elements 9 serial number not recognized

I have replaced my home pc and when trying to install my copy of PSE9 it's telling me it doesn't recognise the serial number even though i'm copying it directly from the box. Any ideas?

You can initiate an online chat session during business hours with Adobe customer support:
http://www.adobe.com/support/photoshop-elements/supportinfo/index.html
where they can usually correct registration problems on the spot.
Ken

Photoshop elements 9 serial number/activate on new MacBook pro

Hi
I have photoshop elements 9 on my laptop but I have just bought a MacBook Pro how do I get my photoshop elements into my mac? I got my pc and photoshop pre installed So I don't know the original apple id used to activate it. I have the box and discs but my macbook doesnt have a cd reader..When I follow all the steps and type in the serial number from the box it doesn't work?? Hope you can help me as I really do need to get photoshop onto my macbook ASAP
Thanks
Daniel

I can only suggest this but there is no guarantee that it will work.
1) Try to download the PSE9 for Apple MAC from this link:
<http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html>
2) When downloading it, make sure you know where you hare saving it.
Once the downloading is complete, you need to install it. Now I don't
use Apple MAC so I don't know how the installation works in Apple but in
Windows it is a matter of double clicking on the exe file and follow the
instructions on the screen.
3) This method normally works in Windows but Barbara will conform this
for Apple Mac. Also, the serial number in the boxed version is
sometimes platform free in that it can be used for either Windows or
Apple MAC but this might be country specific so you need to try it if it
works.
Good luck.

Photoshop Elements Download Serial Number

I have purchased photoshop elements and premier elements. I am in the process of installing the software and now it is asking for the serial number. Where is the serial number?

See the following:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Photoshop Elements 11 serial number invalid after computr reset

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