Photoshop Elements 11 will not open. It gives an error message about a missing part of the program.

I purchased a new HP Envy running Windows 8, with Photoshop Elements 11 preinstalled.  When I clicked on the icon the program would not open. It gave an error message stating part of the program was missing. The error message was in code and stated some parts of the program needed to run togeth, or side by side. Am I able to download a repair patch from Adobe customer support?

Could you please attach a snapshot showing the error dialog?
~Andromeda

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